100% ona QA inthe monthNot ReadyTime<20% fora dayFree!Recognizesomeonewith a FirstGear AwardResolveSomeoneElse’sAccountInboundPTPHave ALLReg U’sCompleteGivekudos toanothercollectorResolvean acct>$25,000bal<10 acctsleft inqueue atend of dayAdd avalid itemto the CItrackerMake APA foracct tobecurrentby EOMWork onaSaturdayShake yournoise maker(for a validreason)OutboundPTPWorkOTGrant anextension(perguidelines)Secondvoice onsomeelse’s acctSave aREPONominatesomeone forSuperheroHeadquartersHave anacctreviewed foran exceptionSame daypmt to getacct<30dpdWrite a bestpractice onthe whiteboardSwap 10accts withateammateOutboundRPCPreventa V/SIntroduceyourself toa PlanorepTake asame daypmt>$500Swap 5accountsw/a differentbucket0 RONAsfor a day100% ona QA inthe monthNot ReadyTime<20% fora dayFree!Recognizesomeonewith a FirstGear AwardResolveSomeoneElse’sAccountInboundPTPHave ALLReg U’sCompleteGivekudos toanothercollectorResolvean acct>$25,000bal<10 acctsleft inqueue atend of dayAdd avalid itemto the CItrackerMake APA foracct tobecurrentby EOMWork onaSaturdayShake yournoise maker(for a validreason)OutboundPTPWorkOTGrant anextension(perguidelines)Secondvoice onsomeelse’s acctSave aREPONominatesomeone forSuperheroHeadquartersHave anacctreviewed foran exceptionSame daypmt to getacct<30dpdWrite a bestpractice onthe whiteboardSwap 10accts withateammateOutboundRPCPreventa V/SIntroduceyourself toa PlanorepTake asame daypmt>$500Swap 5accountsw/a differentbucket0 RONAsfor a day

Collections CSW Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% on a QA in the month
  2. Not Ready Time <20% for a day
  3. Free!
  4. Recognize someone with a First Gear Award
  5. Resolve Someone Else’s Account
  6. Inbound PTP
  7. Have ALL Reg U’s Complete
  8. Give kudos to another collector
  9. Resolve an acct >$25,000 bal
  10. <10 accts left in queue at end of day
  11. Add a valid item to the CI tracker
  12. Make APA for acct to be current by EOM
  13. Work on a Saturday
  14. Shake your noise maker (for a valid reason)
  15. Outbound PTP
  16. Work OT
  17. Grant an extension (per guidelines)
  18. Second voice on some else’s acct
  19. Save a REPO
  20. Nominate someone for Superhero Headquarters
  21. Have an acct reviewed for an exception
  22. Same day pmt to get acct<30dpd
  23. Write a best practice on the white board
  24. Swap 10 accts with a teammate
  25. Outbound RPC
  26. Prevent a V/S
  27. Introduce yourself to a Plano rep
  28. Take a same day pmt>$500
  29. Swap 5 accounts w/a different bucket
  30. 0 RONAs for a day