Have anacctreviewed foran exceptionFree!Grant anextension(perguidelines)Preventa V/SSave aREPOMake APA foracct tobecurrentby EOMGivekudos toanothercollectorNominatesomeone forSuperheroHeadquarters0 RONAsfor a daySame daypmt to getacct<30dpdInboundPTPHave ALLReg U’sCompleteSecondvoice onsomeelse’s acctSwap 10accts withateammateOutboundPTPWrite a bestpractice onthe whiteboardResolvean acct>$25,000balIntroduceyourself toa Planorep100% ona QA inthe monthNot ReadyTime<20% fora dayOutboundRPCWorkOT<10 acctsleft inqueue atend of dayResolveSomeoneElse’sAccountRecognizesomeonewith a FirstGear AwardTake asame daypmt>$500Work onaSaturdaySwap 5accountsw/a differentbucketShake yournoise maker(for a validreason)Add avalid itemto the CItrackerHave anacctreviewed foran exceptionFree!Grant anextension(perguidelines)Preventa V/SSave aREPOMake APA foracct tobecurrentby EOMGivekudos toanothercollectorNominatesomeone forSuperheroHeadquarters0 RONAsfor a daySame daypmt to getacct<30dpdInboundPTPHave ALLReg U’sCompleteSecondvoice onsomeelse’s acctSwap 10accts withateammateOutboundPTPWrite a bestpractice onthe whiteboardResolvean acct>$25,000balIntroduceyourself toa Planorep100% ona QA inthe monthNot ReadyTime<20% fora dayOutboundRPCWorkOT<10 acctsleft inqueue atend of dayResolveSomeoneElse’sAccountRecognizesomeonewith a FirstGear AwardTake asame daypmt>$500Work onaSaturdaySwap 5accountsw/a differentbucketShake yournoise maker(for a validreason)Add avalid itemto the CItracker

Collections CSW Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have an acct reviewed for an exception
  2. Free!
  3. Grant an extension (per guidelines)
  4. Prevent a V/S
  5. Save a REPO
  6. Make APA for acct to be current by EOM
  7. Give kudos to another collector
  8. Nominate someone for Superhero Headquarters
  9. 0 RONAs for a day
  10. Same day pmt to get acct<30dpd
  11. Inbound PTP
  12. Have ALL Reg U’s Complete
  13. Second voice on some else’s acct
  14. Swap 10 accts with a teammate
  15. Outbound PTP
  16. Write a best practice on the white board
  17. Resolve an acct >$25,000 bal
  18. Introduce yourself to a Plano rep
  19. 100% on a QA in the month
  20. Not Ready Time <20% for a day
  21. Outbound RPC
  22. Work OT
  23. <10 accts left in queue at end of day
  24. Resolve Someone Else’s Account
  25. Recognize someone with a First Gear Award
  26. Take a same day pmt>$500
  27. Work on a Saturday
  28. Swap 5 accounts w/a different bucket
  29. Shake your noise maker (for a valid reason)
  30. Add a valid item to the CI tracker