Take asame daypmt>$500OutboundPTPSame daypmt to getacct<30dpdMake APA foracct tobecurrentby EOMIntroduceyourself toa PlanorepResolvean acct>$25,000balFree!0 RONAsfor a daySave aREPONominatesomeone forSuperheroHeadquartersShake yournoise maker(for a validreason)Preventa V/SResolveSomeoneElse’sAccountHave anacctreviewed foran exceptionSwap 10accts withateammateAdd avalid itemto the CItrackerWorkOTHave ALLReg U’sComplete<10 acctsleft inqueue atend of daySwap 5accountsw/a differentbucketInboundPTPGivekudos toanothercollector100% ona QA inthe monthGrant anextension(perguidelines)Secondvoice onsomeelse’s acctNot ReadyTime<20% fora dayWork onaSaturdayRecognizesomeonewith a FirstGear AwardOutboundRPCWrite a bestpractice onthe whiteboardTake asame daypmt>$500OutboundPTPSame daypmt to getacct<30dpdMake APA foracct tobecurrentby EOMIntroduceyourself toa PlanorepResolvean acct>$25,000balFree!0 RONAsfor a daySave aREPONominatesomeone forSuperheroHeadquartersShake yournoise maker(for a validreason)Preventa V/SResolveSomeoneElse’sAccountHave anacctreviewed foran exceptionSwap 10accts withateammateAdd avalid itemto the CItrackerWorkOTHave ALLReg U’sComplete<10 acctsleft inqueue atend of daySwap 5accountsw/a differentbucketInboundPTPGivekudos toanothercollector100% ona QA inthe monthGrant anextension(perguidelines)Secondvoice onsomeelse’s acctNot ReadyTime<20% fora dayWork onaSaturdayRecognizesomeonewith a FirstGear AwardOutboundRPCWrite a bestpractice onthe whiteboard

Collections CSW Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a same day pmt>$500
  2. Outbound PTP
  3. Same day pmt to get acct<30dpd
  4. Make APA for acct to be current by EOM
  5. Introduce yourself to a Plano rep
  6. Resolve an acct >$25,000 bal
  7. Free!
  8. 0 RONAs for a day
  9. Save a REPO
  10. Nominate someone for Superhero Headquarters
  11. Shake your noise maker (for a valid reason)
  12. Prevent a V/S
  13. Resolve Someone Else’s Account
  14. Have an acct reviewed for an exception
  15. Swap 10 accts with a teammate
  16. Add a valid item to the CI tracker
  17. Work OT
  18. Have ALL Reg U’s Complete
  19. <10 accts left in queue at end of day
  20. Swap 5 accounts w/a different bucket
  21. Inbound PTP
  22. Give kudos to another collector
  23. 100% on a QA in the month
  24. Grant an extension (per guidelines)
  25. Second voice on some else’s acct
  26. Not Ready Time <20% for a day
  27. Work on a Saturday
  28. Recognize someone with a First Gear Award
  29. Outbound RPC
  30. Write a best practice on the white board