OutboundRPCPreventa V/SFree!<10 acctsleft inqueue atend of dayHave anacctreviewed foran exceptionSave aREPOWork onaSaturdayNot ReadyTime<20% fora dayResolvean acct>$25,000balResolveSomeoneElse’sAccountShake yournoise maker(for a validreason)Swap 10accts withateammateMake APA foracct tobecurrentby EOMSwap 5accountsw/a differentbucketOutboundPTPGivekudos toanothercollectorNominatesomeone forSuperheroHeadquartersGrant anextension(perguidelines)100% ona QA inthe monthSame daypmt to getacct<30dpdTake asame daypmt>$500WorkOTHave ALLReg U’sComplete0 RONAsfor a dayIntroduceyourself toa PlanorepSecondvoice onsomeelse’s acctInboundPTPWrite a bestpractice onthe whiteboardAdd avalid itemto the CItrackerRecognizesomeonewith a FirstGear AwardOutboundRPCPreventa V/SFree!<10 acctsleft inqueue atend of dayHave anacctreviewed foran exceptionSave aREPOWork onaSaturdayNot ReadyTime<20% fora dayResolvean acct>$25,000balResolveSomeoneElse’sAccountShake yournoise maker(for a validreason)Swap 10accts withateammateMake APA foracct tobecurrentby EOMSwap 5accountsw/a differentbucketOutboundPTPGivekudos toanothercollectorNominatesomeone forSuperheroHeadquartersGrant anextension(perguidelines)100% ona QA inthe monthSame daypmt to getacct<30dpdTake asame daypmt>$500WorkOTHave ALLReg U’sComplete0 RONAsfor a dayIntroduceyourself toa PlanorepSecondvoice onsomeelse’s acctInboundPTPWrite a bestpractice onthe whiteboardAdd avalid itemto the CItrackerRecognizesomeonewith a FirstGear Award

Collections CSW Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outbound RPC
  2. Prevent a V/S
  3. Free!
  4. <10 accts left in queue at end of day
  5. Have an acct reviewed for an exception
  6. Save a REPO
  7. Work on a Saturday
  8. Not Ready Time <20% for a day
  9. Resolve an acct >$25,000 bal
  10. Resolve Someone Else’s Account
  11. Shake your noise maker (for a valid reason)
  12. Swap 10 accts with a teammate
  13. Make APA for acct to be current by EOM
  14. Swap 5 accounts w/a different bucket
  15. Outbound PTP
  16. Give kudos to another collector
  17. Nominate someone for Superhero Headquarters
  18. Grant an extension (per guidelines)
  19. 100% on a QA in the month
  20. Same day pmt to get acct<30dpd
  21. Take a same day pmt>$500
  22. Work OT
  23. Have ALL Reg U’s Complete
  24. 0 RONAs for a day
  25. Introduce yourself to a Plano rep
  26. Second voice on some else’s acct
  27. Inbound PTP
  28. Write a best practice on the white board
  29. Add a valid item to the CI tracker
  30. Recognize someone with a First Gear Award