AmazonAdmissionsTeamspecificallyEmployees ofthis companyIRTThis teamtransfersinboundcallsB2BAdmissionsTeam-Business toBusinessDispositionwhenstudentcompletesapplicationStudentMoved toFunnelAdditionalESSRequestUse this case for requeststo Activate Program in SIS,Add Educational InstitutionAccount to Unify/SIS,Exemption Requests,Missing TranscriptRequests, and AcceptanceLetter Requests.SecondaryConfirmationprocess we useto verify theidentities of aportion of ourstudentpopulation.SLATimeexpected fordocumentsto beprocessedGuildAdmissionsTeam-Partnershipbetweenemployers andSNHUAIPStage 3 ofAdminissionlifecycle-Waiting onAcceptance4201UGProgramsUK ArticleUGUndergraduateCodeMeltFinal stage ofadmission lifecycle-If the student isunresponsive afterthreeattempts, movethem to Closed Lost7SFSExtenstionto transferstudentsRe-EngagementTeam who helpsstudents withenrollment historyand have nottaken a course inthe last 3 terms.FAFSAFreeApplicationfor FederalStudent Aid26AdvisingTransferNumberFARMInternalName forSC TeamESSEnrollmentSupportServicesHighSchoolAuditRequiresOfficial HighSchoolTranscriptTRFForm usedto requestcollegetranscriptsOACOnlineAccessibilityCenterFree!InquiryStage 1 ofLifecycelwhere weComplete theDiscovery CallUnifyTicketsubmitted forissues,incidents orconcernsrelated to Unifyand Five9AEPAllows a studentto move forwardwith acceptancewhile waiting ontranscriptsCOCECollege ofOnline andContinuingEducationRegistrationStage 6 ofAdmissionsLifecycle-Student gainsaccess toMySNHUSFSStudentFinancialServicesFerpadesigned toprotect theprivacy ofeducationrecords11Tranfernumberfor ITUpdateChecklistUse this caseto create arequest for ESSto update thestudent'schecklist.SESStudentExperienceSupportCWOCourseWorkOnlyAcceptanceStage 4admissionslifecycle-courses arerecommendedTCETransferCreditEvaluationAttestationRequiredform forAdmissionsto verify HSEducationSecondaryConfirmationResolutionSpecialistStaff who speakto the SCprocess andwill not be ableto speak to anyother areasSSRReportshowingStudentfinancial aidstatusRATRiskAssessmentTeamConsenttoRegisterRequired toknow 1 or 2coursesper termAmazonAdmissionsTeamspecificallyEmployees ofthis companyIRTThis teamtransfersinboundcallsB2BAdmissionsTeam-Business toBusinessDispositionwhenstudentcompletesapplicationStudentMoved toFunnelAdditionalESSRequestUse this case for requeststo Activate Program in SIS,Add Educational InstitutionAccount to Unify/SIS,Exemption Requests,Missing TranscriptRequests, and AcceptanceLetter Requests.SecondaryConfirmationprocess we useto verify theidentities of aportion of ourstudentpopulation.SLATimeexpected fordocumentsto beprocessedGuildAdmissionsTeam-Partnershipbetweenemployers andSNHUAIPStage 3 ofAdminissionlifecycle-Waiting onAcceptance4201UGProgramsUK ArticleUGUndergraduateCodeMeltFinal stage ofadmission lifecycle-If the student isunresponsive afterthreeattempts, movethem to Closed Lost7SFSExtenstionto transferstudentsRe-EngagementTeam who helpsstudents withenrollment historyand have nottaken a course inthe last 3 terms.FAFSAFreeApplicationfor FederalStudent Aid26AdvisingTransferNumberFARMInternalName forSC TeamESSEnrollmentSupportServicesHighSchoolAuditRequiresOfficial HighSchoolTranscriptTRFForm usedto requestcollegetranscriptsOACOnlineAccessibilityCenterFree!InquiryStage 1 ofLifecycelwhere weComplete theDiscovery CallUnifyTicketsubmitted forissues,incidents orconcernsrelated to Unifyand Five9AEPAllows a studentto move forwardwith acceptancewhile waiting ontranscriptsCOCECollege ofOnline andContinuingEducationRegistrationStage 6 ofAdmissionsLifecycle-Student gainsaccess toMySNHUSFSStudentFinancialServicesFerpadesigned toprotect theprivacy ofeducationrecords11Tranfernumberfor ITUpdateChecklistUse this caseto create arequest for ESSto update thestudent'schecklist.SESStudentExperienceSupportCWOCourseWorkOnlyAcceptanceStage 4admissionslifecycle-courses arerecommendedTCETransferCreditEvaluationAttestationRequiredform forAdmissionsto verify HSEducationSecondaryConfirmationResolutionSpecialistStaff who speakto the SCprocess andwill not be ableto speak to anyother areasSSRReportshowingStudentfinancial aidstatusRATRiskAssessmentTeamConsenttoRegisterRequired toknow 1 or 2coursesper term

Can You Speak SNHU Lingo? - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G G
2
O O
3
N N
4
N N
5
O O
6
G G
7
O O
8
N N
9
O O
10
G G
11
I I
12
N N
13
G G
14
B B
15
B B
16
O O
17
N N
18
B B
19
O O
20
O O
21
N N
22
B
23
G G
24
G G
25
O O
26
G G
27
I I
28
B B
29
I I
30
O O
31
I I
32
O O
33
O O
34
B B
35
N N
36
B B
37
I I
38
I I
39
I I
40
O O
  1. G-Admissions Team specifically Employees of this company
    G-Amazon
  2. O-This team transfers inbound calls
    O-IRT
  3. N-Admissions Team- Business to Business
    N-B2B
  4. N-Student Moved to Funnel
    N-Disposition when student completes application
  5. O-Use this case for requests to Activate Program in SIS, Add Educational Institution Account to Unify/SIS, Exemption Requests, Missing Transcript Requests, and Acceptance Letter Requests.
    O-Additional ESS Request
  6. G- process we use to verify the identities of a portion of our student population.
    G-Secondary Confirmation
  7. O-Time expected for documents to be processed
    O-SLA
  8. N-Admissions Team-Partnership between employers and SNHU
    N-Guild
  9. O-Stage 3 of Adminission lifecycle- Waiting on Acceptance
    O-AIP
  10. G-UG Programs UK Article
    G-4201
  11. I-Undergraduate Code
    I-UG
  12. N-Final stage of admission lifecycle-If the student is unresponsive after three attempts, move them to Closed Lost
    N-Melt
  13. G-SFS Extenstion to transfer students
    G-7
  14. B-Team who helps students with enrollment history and have not taken a course in the last 3 terms.
    B-Re-Engagement
  15. B-Free Application for Federal Student Aid
    B-FAFSA
  16. O-Advising Transfer Number
    O-26
  17. N-Internal Name for SC Team
    N-FARM
  18. B-Enrollment Support Services
    B-ESS
  19. O-Requires Official High School Transcript
    O-High School Audit
  20. O-Form used to request college transcripts
    O-TRF
  21. N-Online Accessibility Center
    N-OAC
  22. B-Free!
  23. G-Stage 1 of Lifecycel where we Complete the Discovery Call
    G-Inquiry
  24. G-submitted for issues, incidents or concerns related to Unify and Five9
    G-Unify Ticket
  25. O-Allows a student to move forward with acceptance while waiting on transcripts
    O-AEP
  26. G-College of Online and Continuing Education
    G-COCE
  27. I-Stage 6 of Admissions Lifecycle-Student gains access to MySNHU
    I-Registration
  28. B-Student Financial Services
    B-SFS
  29. I- designed to protect the privacy of education records
    I-Ferpa
  30. O-Tranfer number for IT
    O-11
  31. I-Use this case to create a request for ESS to update the student's checklist.
    I-Update Checklist
  32. O-Student Experience Support
    O-SES
  33. O-Course Work Only
    O-CWO
  34. B-Stage 4 admissions lifecycle- courses are recommended
    B-Acceptance
  35. N-Transfer Credit Evaluation
    N-TCE
  36. B-Required form for Admissions to verify HS Education
    B-Attestation
  37. I- Staff who speak to the SC process and will not be able to speak to any other areas
    I-Secondary Confirmation Resolution Specialist
  38. I-Report showing Student financial aid status
    I-SSR
  39. I-Risk Assessment Team
    I-RAT
  40. O-Required to know 1 or 2 courses per term
    O-Consent to Register