TRFForm usedto requestcollegetranscriptsFAFSAFreeApplicationfor FederalStudent AidRegistrationStage 6 ofAdmissionsLifecycle-Student gainsaccess toMySNHUConsenttoRegisterRequired toknow 1 or 2coursesper termB2BAdmissionsTeam-Business toBusinessFree!26AdvisingTransferNumberAIPStage 3 ofAdminissionlifecycle-Waiting onAcceptance7SFSExtenstionto transferstudentsRe-EngagementTeam who helpsstudents withenrollment historyand have nottaken a course inthe last 3 terms.UnifyTicketsubmitted forissues,incidents orconcernsrelated to Unifyand Five911Tranfernumberfor ITAcceptanceStage 4admissionslifecycle-courses arerecommendedTCETransferCreditEvaluationFARMInternalName forSC Team4201UGProgramsUK ArticleSFSStudentFinancialServicesGuildAdmissionsTeam-Partnershipbetweenemployers andSNHUUGUndergraduateCodeSLATimeexpected fordocumentsto beprocessedUpdateChecklistUse this caseto create arequest for ESSto update thestudent'schecklist.ESSEnrollmentSupportServicesRATRiskAssessmentTeamFerpadesigned toprotect theprivacy ofeducationrecordsCWOCourseWorkOnlyIRTThis teamtransfersinboundcallsSecondaryConfirmationprocess we useto verify theidentities of aportion of ourstudentpopulation.MeltFinal stage ofadmission lifecycle-If the student isunresponsive afterthreeattempts, movethem to Closed LostOACOnlineAccessibilityCenterAEPAllows a studentto move forwardwith acceptancewhile waiting ontranscriptsSSRReportshowingStudentfinancial aidstatusHighSchoolAuditRequiresOfficial HighSchoolTranscriptAmazonAdmissionsTeamspecificallyEmployees ofthis companySecondaryConfirmationResolutionSpecialistStaff who speakto the SCprocess andwill not be ableto speak to anyother areasSESStudentExperienceSupportInquiryStage 1 ofLifecycelwhere weComplete theDiscovery CallAdditionalESSRequestUse this case for requeststo Activate Program in SIS,Add Educational InstitutionAccount to Unify/SIS,Exemption Requests,Missing TranscriptRequests, and AcceptanceLetter Requests.AttestationRequiredform forAdmissionsto verify HSEducationDispositionwhenstudentcompletesapplicationStudentMoved toFunnelCOCECollege ofOnline andContinuingEducationTRFForm usedto requestcollegetranscriptsFAFSAFreeApplicationfor FederalStudent AidRegistrationStage 6 ofAdmissionsLifecycle-Student gainsaccess toMySNHUConsenttoRegisterRequired toknow 1 or 2coursesper termB2BAdmissionsTeam-Business toBusinessFree!26AdvisingTransferNumberAIPStage 3 ofAdminissionlifecycle-Waiting onAcceptance7SFSExtenstionto transferstudentsRe-EngagementTeam who helpsstudents withenrollment historyand have nottaken a course inthe last 3 terms.UnifyTicketsubmitted forissues,incidents orconcernsrelated to Unifyand Five911Tranfernumberfor ITAcceptanceStage 4admissionslifecycle-courses arerecommendedTCETransferCreditEvaluationFARMInternalName forSC Team4201UGProgramsUK ArticleSFSStudentFinancialServicesGuildAdmissionsTeam-Partnershipbetweenemployers andSNHUUGUndergraduateCodeSLATimeexpected fordocumentsto beprocessedUpdateChecklistUse this caseto create arequest for ESSto update thestudent'schecklist.ESSEnrollmentSupportServicesRATRiskAssessmentTeamFerpadesigned toprotect theprivacy ofeducationrecordsCWOCourseWorkOnlyIRTThis teamtransfersinboundcallsSecondaryConfirmationprocess we useto verify theidentities of aportion of ourstudentpopulation.MeltFinal stage ofadmission lifecycle-If the student isunresponsive afterthreeattempts, movethem to Closed LostOACOnlineAccessibilityCenterAEPAllows a studentto move forwardwith acceptancewhile waiting ontranscriptsSSRReportshowingStudentfinancial aidstatusHighSchoolAuditRequiresOfficial HighSchoolTranscriptAmazonAdmissionsTeamspecificallyEmployees ofthis companySecondaryConfirmationResolutionSpecialistStaff who speakto the SCprocess andwill not be ableto speak to anyother areasSESStudentExperienceSupportInquiryStage 1 ofLifecycelwhere weComplete theDiscovery CallAdditionalESSRequestUse this case for requeststo Activate Program in SIS,Add Educational InstitutionAccount to Unify/SIS,Exemption Requests,Missing TranscriptRequests, and AcceptanceLetter Requests.AttestationRequiredform forAdmissionsto verify HSEducationDispositionwhenstudentcompletesapplicationStudentMoved toFunnelCOCECollege ofOnline andContinuingEducation

Can You Speak SNHU Lingo? - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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O O
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B B
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I I
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O O
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N N
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B
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O O
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O O
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G G
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B B
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G G
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O O
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B B
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N N
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N N
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G G
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B B
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N N
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I I
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O O
21
I I
22
B B
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I I
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I I
25
O O
26
O O
27
G G
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N N
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N N
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O O
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I I
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O O
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G G
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I I
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O O
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G G
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O O
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B B
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N N
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G G
  1. O-Form used to request college transcripts
    O-TRF
  2. B-Free Application for Federal Student Aid
    B-FAFSA
  3. I-Stage 6 of Admissions Lifecycle-Student gains access to MySNHU
    I-Registration
  4. O-Required to know 1 or 2 courses per term
    O-Consent to Register
  5. N-Admissions Team- Business to Business
    N-B2B
  6. B-Free!
  7. O-Advising Transfer Number
    O-26
  8. O-Stage 3 of Adminission lifecycle- Waiting on Acceptance
    O-AIP
  9. G-SFS Extenstion to transfer students
    G-7
  10. B-Team who helps students with enrollment history and have not taken a course in the last 3 terms.
    B-Re-Engagement
  11. G-submitted for issues, incidents or concerns related to Unify and Five9
    G-Unify Ticket
  12. O-Tranfer number for IT
    O-11
  13. B-Stage 4 admissions lifecycle- courses are recommended
    B-Acceptance
  14. N-Transfer Credit Evaluation
    N-TCE
  15. N-Internal Name for SC Team
    N-FARM
  16. G-UG Programs UK Article
    G-4201
  17. B-Student Financial Services
    B-SFS
  18. N-Admissions Team-Partnership between employers and SNHU
    N-Guild
  19. I-Undergraduate Code
    I-UG
  20. O-Time expected for documents to be processed
    O-SLA
  21. I-Use this case to create a request for ESS to update the student's checklist.
    I-Update Checklist
  22. B-Enrollment Support Services
    B-ESS
  23. I-Risk Assessment Team
    I-RAT
  24. I- designed to protect the privacy of education records
    I-Ferpa
  25. O-Course Work Only
    O-CWO
  26. O-This team transfers inbound calls
    O-IRT
  27. G- process we use to verify the identities of a portion of our student population.
    G-Secondary Confirmation
  28. N-Final stage of admission lifecycle-If the student is unresponsive after three attempts, move them to Closed Lost
    N-Melt
  29. N-Online Accessibility Center
    N-OAC
  30. O-Allows a student to move forward with acceptance while waiting on transcripts
    O-AEP
  31. I-Report showing Student financial aid status
    I-SSR
  32. O-Requires Official High School Transcript
    O-High School Audit
  33. G-Admissions Team specifically Employees of this company
    G-Amazon
  34. I- Staff who speak to the SC process and will not be able to speak to any other areas
    I-Secondary Confirmation Resolution Specialist
  35. O-Student Experience Support
    O-SES
  36. G-Stage 1 of Lifecycel where we Complete the Discovery Call
    G-Inquiry
  37. O-Use this case for requests to Activate Program in SIS, Add Educational Institution Account to Unify/SIS, Exemption Requests, Missing Transcript Requests, and Acceptance Letter Requests.
    O-Additional ESS Request
  38. B-Required form for Admissions to verify HS Education
    B-Attestation
  39. N-Student Moved to Funnel
    N-Disposition when student completes application
  40. G-College of Online and Continuing Education
    G-COCE