client calledafter hoursneedingimmediatehelpHad to do a5-minute‘crashcourse’ onresourceswitnessed asmall victoryon a difficultcaseDid a homevisit and founda surprisingamount of petsGot awork emailafter10:00pmhad a lengthymeeting thatcould havebeen anemailExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesdrove100+miles inone weekClienttold meto get lostClient bailedon ourappointmentClientansweredthe door withno pantsCried inthe carafter atough dayclient toldyou theirlife story(again)familydynamic morecomplicatedthan a soapoperahad toconvert adoc to a pdffor asupervisorgot areferralwith NOdetailsResolveda crisis inless than24 hoursReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpHad to havea policeescort for avisitjuggledmultiplecrises atonceResolved3 cases inone daygot anunexpectedthank-youfrom a clientclient calledafter hoursneedingimmediatehelpHad to do a5-minute‘crashcourse’ onresourceswitnessed asmall victoryon a difficultcaseDid a homevisit and founda surprisingamount of petsGot awork emailafter10:00pmhad a lengthymeeting thatcould havebeen anemailExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesdrove100+miles inone weekClienttold meto get lostClient bailedon ourappointmentClientansweredthe door withno pantsCried inthe carafter atough dayclient toldyou theirlife story(again)familydynamic morecomplicatedthan a soapoperahad toconvert adoc to a pdffor asupervisorgot areferralwith NOdetailsResolveda crisis inless than24 hoursReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpHad to havea policeescort for avisitjuggledmultiplecrises atonceResolved3 cases inone daygot anunexpectedthank-youfrom a client

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. client called after hours needing immediate help
  2. Had to do a 5-minute ‘crash course’ on resources
  3. witnessed a small victory on a difficult case
  4. Did a home visit and found a surprising amount of pets
  5. Got a work email after 10:00pm
  6. had a lengthy meeting that could have been an email
  7. Explained something to client for the 3rd+ time
  8. Received a call from a client who clearly needed therapy, not services
  9. drove 100+ miles in one week
  10. Client told me to get lost
  11. Client bailed on our appointment
  12. Client answered the door with no pants
  13. Cried in the car after a tough day
  14. client told you their life story (again)
  15. family dynamic more complicated than a soap opera
  16. had to convert a doc to a pdf for a supervisor
  17. got a referral with NO details
  18. Resolved a crisis in less than 24 hours
  19. Received a call from a client who clearly needed therapy, not services
  20. client called after hours needing immediate help
  21. Had to have a police escort for a visit
  22. juggled multiple crises at once
  23. Resolved 3 cases in one day
  24. got an unexpected thank-you from a client