client calledafter hoursneedingimmediatehelpclient toldyou theirlife story(again)Had to havea policeescort for avisitdrove100+miles inone weekhad a lengthymeeting thatcould havebeen anemailjuggledmultiplecrises atonceClient bailedon ourappointmenthad toconvert adoc to a pdffor asupervisorReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpwitnessed asmall victoryon a difficultcaseResolveda crisis inless than24 hoursClienttold meto get lostClientansweredthe door withno pantsDid a homevisit and founda surprisingamount of petsGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timegot areferralwith NOdetailsResolved3 cases inone dayReceived a callfrom a clientwho clearlyneededtherapy, notservicesgot anunexpectedthank-youfrom a clientCried inthe carafter atough dayfamilydynamic morecomplicatedthan a soapoperaHad to do a5-minute‘crashcourse’ onresourcesclient calledafter hoursneedingimmediatehelpclient toldyou theirlife story(again)Had to havea policeescort for avisitdrove100+miles inone weekhad a lengthymeeting thatcould havebeen anemailjuggledmultiplecrises atonceClient bailedon ourappointmenthad toconvert adoc to a pdffor asupervisorReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpwitnessed asmall victoryon a difficultcaseResolveda crisis inless than24 hoursClienttold meto get lostClientansweredthe door withno pantsDid a homevisit and founda surprisingamount of petsGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timegot areferralwith NOdetailsResolved3 cases inone dayReceived a callfrom a clientwho clearlyneededtherapy, notservicesgot anunexpectedthank-youfrom a clientCried inthe carafter atough dayfamilydynamic morecomplicatedthan a soapoperaHad to do a5-minute‘crashcourse’ onresources

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. client called after hours needing immediate help
  2. client told you their life story (again)
  3. Had to have a police escort for a visit
  4. drove 100+ miles in one week
  5. had a lengthy meeting that could have been an email
  6. juggled multiple crises at once
  7. Client bailed on our appointment
  8. had to convert a doc to a pdf for a supervisor
  9. Received a call from a client who clearly needed therapy, not services
  10. client called after hours needing immediate help
  11. witnessed a small victory on a difficult case
  12. Resolved a crisis in less than 24 hours
  13. Client told me to get lost
  14. Client answered the door with no pants
  15. Did a home visit and found a surprising amount of pets
  16. Got a work email after 10:00pm
  17. Explained something to client for the 3rd+ time
  18. got a referral with NO details
  19. Resolved 3 cases in one day
  20. Received a call from a client who clearly needed therapy, not services
  21. got an unexpected thank-you from a client
  22. Cried in the car after a tough day
  23. family dynamic more complicated than a soap opera
  24. Had to do a 5-minute ‘crash course’ on resources