Resolveda crisis inless than24 hoursgot anunexpectedthank-youfrom a clientHad to do a5-minute‘crashcourse’ onresourceswitnessed asmall victoryon a difficultcaseclient toldyou theirlife story(again)got areferralwith NOdetailsReceived a callfrom a clientwho clearlyneededtherapy, notservicesdrove100+miles inone weekfamilydynamic morecomplicatedthan a soapoperahad a lengthymeeting thatcould havebeen anemailClient bailedon ourappointmentDid a homevisit and founda surprisingamount of petsclient calledafter hoursneedingimmediatehelphad toconvert adoc to a pdffor asupervisorCried inthe carafter atough dayHad to havea policeescort for avisitReceived a callfrom a clientwho clearlyneededtherapy, notservicesjuggledmultiplecrises atonceGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timeClientansweredthe door withno pantsClienttold meto get lostResolved3 cases inone dayclient calledafter hoursneedingimmediatehelpResolveda crisis inless than24 hoursgot anunexpectedthank-youfrom a clientHad to do a5-minute‘crashcourse’ onresourceswitnessed asmall victoryon a difficultcaseclient toldyou theirlife story(again)got areferralwith NOdetailsReceived a callfrom a clientwho clearlyneededtherapy, notservicesdrove100+miles inone weekfamilydynamic morecomplicatedthan a soapoperahad a lengthymeeting thatcould havebeen anemailClient bailedon ourappointmentDid a homevisit and founda surprisingamount of petsclient calledafter hoursneedingimmediatehelphad toconvert adoc to a pdffor asupervisorCried inthe carafter atough dayHad to havea policeescort for avisitReceived a callfrom a clientwho clearlyneededtherapy, notservicesjuggledmultiplecrises atonceGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timeClientansweredthe door withno pantsClienttold meto get lostResolved3 cases inone dayclient calledafter hoursneedingimmediatehelp

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a crisis in less than 24 hours
  2. got an unexpected thank-you from a client
  3. Had to do a 5-minute ‘crash course’ on resources
  4. witnessed a small victory on a difficult case
  5. client told you their life story (again)
  6. got a referral with NO details
  7. Received a call from a client who clearly needed therapy, not services
  8. drove 100+ miles in one week
  9. family dynamic more complicated than a soap opera
  10. had a lengthy meeting that could have been an email
  11. Client bailed on our appointment
  12. Did a home visit and found a surprising amount of pets
  13. client called after hours needing immediate help
  14. had to convert a doc to a pdf for a supervisor
  15. Cried in the car after a tough day
  16. Had to have a police escort for a visit
  17. Received a call from a client who clearly needed therapy, not services
  18. juggled multiple crises at once
  19. Got a work email after 10:00pm
  20. Explained something to client for the 3rd+ time
  21. Client answered the door with no pants
  22. Client told me to get lost
  23. Resolved 3 cases in one day
  24. client called after hours needing immediate help