had a lengthymeeting thatcould havebeen anemailClienttold meto get lostclient toldyou theirlife story(again)Clientansweredthe door withno pantsjuggledmultiplecrises atoncewitnessed asmall victoryon a difficultcaseDid a homevisit and founda surprisingamount of petshad toconvert adoc to a pdffor asupervisorResolveda crisis inless than24 hoursHad to do a5-minute‘crashcourse’ onresourcesclient calledafter hoursneedingimmediatehelpHad to havea policeescort for avisitclient calledafter hoursneedingimmediatehelpResolved3 cases inone daygot anunexpectedthank-youfrom a clientCried inthe carafter atough dayfamilydynamic morecomplicatedthan a soapoperadrove100+miles inone weekgot areferralwith NOdetailsGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesReceived a callfrom a clientwho clearlyneededtherapy, notservicesClient bailedon ourappointmenthad a lengthymeeting thatcould havebeen anemailClienttold meto get lostclient toldyou theirlife story(again)Clientansweredthe door withno pantsjuggledmultiplecrises atoncewitnessed asmall victoryon a difficultcaseDid a homevisit and founda surprisingamount of petshad toconvert adoc to a pdffor asupervisorResolveda crisis inless than24 hoursHad to do a5-minute‘crashcourse’ onresourcesclient calledafter hoursneedingimmediatehelpHad to havea policeescort for avisitclient calledafter hoursneedingimmediatehelpResolved3 cases inone daygot anunexpectedthank-youfrom a clientCried inthe carafter atough dayfamilydynamic morecomplicatedthan a soapoperadrove100+miles inone weekgot areferralwith NOdetailsGot awork emailafter10:00pmExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesReceived a callfrom a clientwho clearlyneededtherapy, notservicesClient bailedon ourappointment

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. had a lengthy meeting that could have been an email
  2. Client told me to get lost
  3. client told you their life story (again)
  4. Client answered the door with no pants
  5. juggled multiple crises at once
  6. witnessed a small victory on a difficult case
  7. Did a home visit and found a surprising amount of pets
  8. had to convert a doc to a pdf for a supervisor
  9. Resolved a crisis in less than 24 hours
  10. Had to do a 5-minute ‘crash course’ on resources
  11. client called after hours needing immediate help
  12. Had to have a police escort for a visit
  13. client called after hours needing immediate help
  14. Resolved 3 cases in one day
  15. got an unexpected thank-you from a client
  16. Cried in the car after a tough day
  17. family dynamic more complicated than a soap opera
  18. drove 100+ miles in one week
  19. got a referral with NO details
  20. Got a work email after 10:00pm
  21. Explained something to client for the 3rd+ time
  22. Received a call from a client who clearly needed therapy, not services
  23. Received a call from a client who clearly needed therapy, not services
  24. Client bailed on our appointment