client calledafter hoursneedingimmediatehelpReceived a callfrom a clientwho clearlyneededtherapy, notserviceswitnessed asmall victoryon a difficultcasefamilydynamic morecomplicatedthan a soapoperaExplainedsomething toclient for the3rd+ timeGot awork emailafter10:00pmgot areferralwith NOdetailshad a lengthymeeting thatcould havebeen anemailResolved3 cases inone dayhad toconvert adoc to a pdffor asupervisorclient toldyou theirlife story(again)juggledmultiplecrises atonceClientansweredthe door withno pantsHad to havea policeescort for avisitclient calledafter hoursneedingimmediatehelpClienttold meto get lostDid a homevisit and founda surprisingamount of petsgot anunexpectedthank-youfrom a clientReceived a callfrom a clientwho clearlyneededtherapy, notservicesCried inthe carafter atough dayClient bailedon ourappointmentResolveda crisis inless than24 hoursHad to do a5-minute‘crashcourse’ onresourcesdrove100+miles inone weekclient calledafter hoursneedingimmediatehelpReceived a callfrom a clientwho clearlyneededtherapy, notserviceswitnessed asmall victoryon a difficultcasefamilydynamic morecomplicatedthan a soapoperaExplainedsomething toclient for the3rd+ timeGot awork emailafter10:00pmgot areferralwith NOdetailshad a lengthymeeting thatcould havebeen anemailResolved3 cases inone dayhad toconvert adoc to a pdffor asupervisorclient toldyou theirlife story(again)juggledmultiplecrises atonceClientansweredthe door withno pantsHad to havea policeescort for avisitclient calledafter hoursneedingimmediatehelpClienttold meto get lostDid a homevisit and founda surprisingamount of petsgot anunexpectedthank-youfrom a clientReceived a callfrom a clientwho clearlyneededtherapy, notservicesCried inthe carafter atough dayClient bailedon ourappointmentResolveda crisis inless than24 hoursHad to do a5-minute‘crashcourse’ onresourcesdrove100+miles inone week

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. client called after hours needing immediate help
  2. Received a call from a client who clearly needed therapy, not services
  3. witnessed a small victory on a difficult case
  4. family dynamic more complicated than a soap opera
  5. Explained something to client for the 3rd+ time
  6. Got a work email after 10:00pm
  7. got a referral with NO details
  8. had a lengthy meeting that could have been an email
  9. Resolved 3 cases in one day
  10. had to convert a doc to a pdf for a supervisor
  11. client told you their life story (again)
  12. juggled multiple crises at once
  13. Client answered the door with no pants
  14. Had to have a police escort for a visit
  15. client called after hours needing immediate help
  16. Client told me to get lost
  17. Did a home visit and found a surprising amount of pets
  18. got an unexpected thank-you from a client
  19. Received a call from a client who clearly needed therapy, not services
  20. Cried in the car after a tough day
  21. Client bailed on our appointment
  22. Resolved a crisis in less than 24 hours
  23. Had to do a 5-minute ‘crash course’ on resources
  24. drove 100+ miles in one week