Had to do a5-minute‘crashcourse’ onresourcesClientansweredthe door withno pantsHad to havea policeescort for avisitjuggledmultiplecrises atoncehad a lengthymeeting thatcould havebeen anemailClienttold meto get lostGot awork emailafter10:00pmDid a homevisit and founda surprisingamount of petsclient toldyou theirlife story(again)got areferralwith NOdetailsdrove100+miles inone weekReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpResolved3 cases inone dayCried inthe carafter atough daygot anunexpectedthank-youfrom a clienthad toconvert adoc to a pdffor asupervisorExplainedsomething toclient for the3rd+ timeclient calledafter hoursneedingimmediatehelpReceived a callfrom a clientwho clearlyneededtherapy, notservicesResolveda crisis inless than24 hoursClient bailedon ourappointmentwitnessed asmall victoryon a difficultcasefamilydynamic morecomplicatedthan a soapoperaHad to do a5-minute‘crashcourse’ onresourcesClientansweredthe door withno pantsHad to havea policeescort for avisitjuggledmultiplecrises atoncehad a lengthymeeting thatcould havebeen anemailClienttold meto get lostGot awork emailafter10:00pmDid a homevisit and founda surprisingamount of petsclient toldyou theirlife story(again)got areferralwith NOdetailsdrove100+miles inone weekReceived a callfrom a clientwho clearlyneededtherapy, notservicesclient calledafter hoursneedingimmediatehelpResolved3 cases inone dayCried inthe carafter atough daygot anunexpectedthank-youfrom a clienthad toconvert adoc to a pdffor asupervisorExplainedsomething toclient for the3rd+ timeclient calledafter hoursneedingimmediatehelpReceived a callfrom a clientwho clearlyneededtherapy, notservicesResolveda crisis inless than24 hoursClient bailedon ourappointmentwitnessed asmall victoryon a difficultcasefamilydynamic morecomplicatedthan a soapopera

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to do a 5-minute ‘crash course’ on resources
  2. Client answered the door with no pants
  3. Had to have a police escort for a visit
  4. juggled multiple crises at once
  5. had a lengthy meeting that could have been an email
  6. Client told me to get lost
  7. Got a work email after 10:00pm
  8. Did a home visit and found a surprising amount of pets
  9. client told you their life story (again)
  10. got a referral with NO details
  11. drove 100+ miles in one week
  12. Received a call from a client who clearly needed therapy, not services
  13. client called after hours needing immediate help
  14. Resolved 3 cases in one day
  15. Cried in the car after a tough day
  16. got an unexpected thank-you from a client
  17. had to convert a doc to a pdf for a supervisor
  18. Explained something to client for the 3rd+ time
  19. client called after hours needing immediate help
  20. Received a call from a client who clearly needed therapy, not services
  21. Resolved a crisis in less than 24 hours
  22. Client bailed on our appointment
  23. witnessed a small victory on a difficult case
  24. family dynamic more complicated than a soap opera