Had to do a5-minute‘crashcourse’ onresourcesReceived a callfrom a clientwho clearlyneededtherapy, notservicesExplainedsomething toclient for the3rd+ timefamilydynamic morecomplicatedthan a soapoperaclient toldyou theirlife story(again)got anunexpectedthank-youfrom a clientCried inthe carafter atough dayClientansweredthe door withno pantsGot awork emailafter10:00pmclient calledafter hoursneedingimmediatehelpjuggledmultiplecrises atonceReceived a callfrom a clientwho clearlyneededtherapy, notserviceshad a lengthymeeting thatcould havebeen anemailclient calledafter hoursneedingimmediatehelpResolved3 cases inone dayDid a homevisit and founda surprisingamount of petswitnessed asmall victoryon a difficultcaseClienttold meto get lostClient bailedon ourappointmentdrove100+miles inone weekgot areferralwith NOdetailshad toconvert adoc to a pdffor asupervisorHad to havea policeescort for avisitResolveda crisis inless than24 hoursHad to do a5-minute‘crashcourse’ onresourcesReceived a callfrom a clientwho clearlyneededtherapy, notservicesExplainedsomething toclient for the3rd+ timefamilydynamic morecomplicatedthan a soapoperaclient toldyou theirlife story(again)got anunexpectedthank-youfrom a clientCried inthe carafter atough dayClientansweredthe door withno pantsGot awork emailafter10:00pmclient calledafter hoursneedingimmediatehelpjuggledmultiplecrises atonceReceived a callfrom a clientwho clearlyneededtherapy, notserviceshad a lengthymeeting thatcould havebeen anemailclient calledafter hoursneedingimmediatehelpResolved3 cases inone dayDid a homevisit and founda surprisingamount of petswitnessed asmall victoryon a difficultcaseClienttold meto get lostClient bailedon ourappointmentdrove100+miles inone weekgot areferralwith NOdetailshad toconvert adoc to a pdffor asupervisorHad to havea policeescort for avisitResolveda crisis inless than24 hours

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to do a 5-minute ‘crash course’ on resources
  2. Received a call from a client who clearly needed therapy, not services
  3. Explained something to client for the 3rd+ time
  4. family dynamic more complicated than a soap opera
  5. client told you their life story (again)
  6. got an unexpected thank-you from a client
  7. Cried in the car after a tough day
  8. Client answered the door with no pants
  9. Got a work email after 10:00pm
  10. client called after hours needing immediate help
  11. juggled multiple crises at once
  12. Received a call from a client who clearly needed therapy, not services
  13. had a lengthy meeting that could have been an email
  14. client called after hours needing immediate help
  15. Resolved 3 cases in one day
  16. Did a home visit and found a surprising amount of pets
  17. witnessed a small victory on a difficult case
  18. Client told me to get lost
  19. Client bailed on our appointment
  20. drove 100+ miles in one week
  21. got a referral with NO details
  22. had to convert a doc to a pdf for a supervisor
  23. Had to have a police escort for a visit
  24. Resolved a crisis in less than 24 hours