juggledmultiplecrises atonceHad to do a5-minute‘crashcourse’ onresourcesReceived a callfrom a clientwho clearlyneededtherapy, notservicesClientansweredthe door withno pantsclient toldyou theirlife story(again)Resolved3 cases inone dayclient calledafter hoursneedingimmediatehelpResolveda crisis inless than24 hoursGot awork emailafter10:00pmhad a lengthymeeting thatcould havebeen anemailExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesfamilydynamic morecomplicatedthan a soapoperawitnessed asmall victoryon a difficultcaseClienttold meto get lostCried inthe carafter atough dayclient calledafter hoursneedingimmediatehelpgot anunexpectedthank-youfrom a clientgot areferralwith NOdetailsdrove100+miles inone weekhad toconvert adoc to a pdffor asupervisorHad to havea policeescort for avisitDid a homevisit and founda surprisingamount of petsClient bailedon ourappointmentjuggledmultiplecrises atonceHad to do a5-minute‘crashcourse’ onresourcesReceived a callfrom a clientwho clearlyneededtherapy, notservicesClientansweredthe door withno pantsclient toldyou theirlife story(again)Resolved3 cases inone dayclient calledafter hoursneedingimmediatehelpResolveda crisis inless than24 hoursGot awork emailafter10:00pmhad a lengthymeeting thatcould havebeen anemailExplainedsomething toclient for the3rd+ timeReceived a callfrom a clientwho clearlyneededtherapy, notservicesfamilydynamic morecomplicatedthan a soapoperawitnessed asmall victoryon a difficultcaseClienttold meto get lostCried inthe carafter atough dayclient calledafter hoursneedingimmediatehelpgot anunexpectedthank-youfrom a clientgot areferralwith NOdetailsdrove100+miles inone weekhad toconvert adoc to a pdffor asupervisorHad to havea policeescort for avisitDid a homevisit and founda surprisingamount of petsClient bailedon ourappointment

APS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. juggled multiple crises at once
  2. Had to do a 5-minute ‘crash course’ on resources
  3. Received a call from a client who clearly needed therapy, not services
  4. Client answered the door with no pants
  5. client told you their life story (again)
  6. Resolved 3 cases in one day
  7. client called after hours needing immediate help
  8. Resolved a crisis in less than 24 hours
  9. Got a work email after 10:00pm
  10. had a lengthy meeting that could have been an email
  11. Explained something to client for the 3rd+ time
  12. Received a call from a client who clearly needed therapy, not services
  13. family dynamic more complicated than a soap opera
  14. witnessed a small victory on a difficult case
  15. Client told me to get lost
  16. Cried in the car after a tough day
  17. client called after hours needing immediate help
  18. got an unexpected thank-you from a client
  19. got a referral with NO details
  20. drove 100+ miles in one week
  21. had to convert a doc to a pdf for a supervisor
  22. Had to have a police escort for a visit
  23. Did a home visit and found a surprising amount of pets
  24. Client bailed on our appointment