TestCallCallerisoutsideCallerfreezes/pixelatedCallerdrinking abeverageTake 3deepbreathsDCdrivingwhile onthe call"CallonHold"Take abreakPrivacyScreenusedDC wearingworkuniform/badgeYou'reworking inMercury!Caller ismissing/notin view whenconnectedDC asksinterpreter,"Where areyou from?"ExplainVRS toHCCallfrom busor trainDC iseatingChattyCallerDC showsyou theirpetDC phonefalls/droppedDC issmokingReporta techissueClockon deskor wallCall fromSorensonEmployeeWavelloCallTestCallCallerisoutsideCallerfreezes/pixelatedCallerdrinking abeverageTake 3deepbreathsDCdrivingwhile onthe call"CallonHold"Take abreakPrivacyScreenusedDC wearingworkuniform/badgeYou'reworking inMercury!Caller ismissing/notin view whenconnectedDC asksinterpreter,"Where areyou from?"ExplainVRS toHCCallfrom busor trainDC iseatingChattyCallerDC showsyou theirpetDC phonefalls/droppedDC issmokingReporta techissueClockon deskor wallCall fromSorensonEmployeeWavelloCall

VRS Stuff - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Test Call
  2. Caller is outside
  3. Caller freezes/pixelated
  4. Caller drinking a beverage
  5. Take 3 deep breaths
  6. DC driving while on the call
  7. "Call on Hold"
  8. Take a break
  9. Privacy Screen used
  10. DC wearing work uniform/badge
  11. You're working in Mercury!
  12. Caller is missing/not in view when connected
  13. DC asks interpreter, "Where are you from?"
  14. Explain VRS to HC
  15. Call from bus or train
  16. DC is eating
  17. Chatty Caller
  18. DC shows you their pet
  19. DC phone falls/dropped
  20. DC is smoking
  21. Report a tech issue
  22. Clock on desk or wall
  23. Call from Sorenson Employee
  24. Wavello Call