EmpathyMedicalStaffTeamworkBedsideShiftReportFirstImpressionPathwaytoExcellenceValuesCareerLadderRespectPressGaneyIs thereanythingelse I cando for you?5 W'sWho:What:When:Where:Why:WelcomingOutstandingWarmExcellenceTopBoxAccountabilityActiveListeningQualityBasedReimbursement(QBR)HealthLiteracySmileCommunicationCareCompareVolunteersHave youGivenGreatService?PatientExperienceLeadershipRoundsYou areAGH/HSgreatestassetSharedGovernanceAssociatesEmpathyMedicalStaffTeamworkBedsideShiftReportFirstImpressionPathwaytoExcellenceValuesCareerLadderRespectPressGaneyIs thereanythingelse I cando for you?5 W'sWho:What:When:Where:Why:WelcomingOutstandingWarmExcellenceTopBoxAccountabilityActiveListeningQualityBasedReimbursement(QBR)HealthLiteracySmileCommunicationCareCompareVolunteersHave youGivenGreatService?PatientExperienceLeadershipRoundsYou areAGH/HSgreatestassetSharedGovernanceAssociates

Patient Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Medical Staff
  3. Teamwork
  4. Bedside Shift Report
  5. First Impression
  6. Pathway to Excellence
  7. Values
  8. Career Ladder
  9. Respect
  10. Press Ganey
  11. Is there anything else I can do for you?
  12. 5 W's Who: What: When: Where: Why:
  13. Welcoming Outstanding Warm
  14. Excellence
  15. Top Box
  16. Accountability
  17. Active Listening
  18. Quality Based Reimbursement (QBR)
  19. Health Literacy
  20. Smile
  21. Communication
  22. Care Compare
  23. Volunteers
  24. Have you Given Great Service?
  25. Patient Experience
  26. Leadership Rounds
  27. You are AGH/HS greatest asset
  28. Shared Governance
  29. Associates