CareComparePatientExperienceCommunicationQualityBasedReimbursement(QBR)FirstImpressionIs thereanythingelse I cando for you?SharedGovernanceVolunteersCareerLadderActiveListeningExcellenceAssociatesRespect5 W'sWho:What:When:Where:Why:MedicalStaffLeadershipRoundsValuesSmileYou areAGH/HSgreatestassetHealthLiteracyBedsideShiftReportPathwaytoExcellenceAccountabilityTopBoxEmpathyPressGaneyHave youGivenGreatService?WelcomingOutstandingWarmTeamworkCareComparePatientExperienceCommunicationQualityBasedReimbursement(QBR)FirstImpressionIs thereanythingelse I cando for you?SharedGovernanceVolunteersCareerLadderActiveListeningExcellenceAssociatesRespect5 W'sWho:What:When:Where:Why:MedicalStaffLeadershipRoundsValuesSmileYou areAGH/HSgreatestassetHealthLiteracyBedsideShiftReportPathwaytoExcellenceAccountabilityTopBoxEmpathyPressGaneyHave youGivenGreatService?WelcomingOutstandingWarmTeamwork

Patient Experience Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Care Compare
  2. Patient Experience
  3. Communication
  4. Quality Based Reimbursement (QBR)
  5. First Impression
  6. Is there anything else I can do for you?
  7. Shared Governance
  8. Volunteers
  9. Career Ladder
  10. Active Listening
  11. Excellence
  12. Associates
  13. Respect
  14. 5 W's Who: What: When: Where: Why:
  15. Medical Staff
  16. Leadership Rounds
  17. Values
  18. Smile
  19. You are AGH/HS greatest asset
  20. Health Literacy
  21. Bedside Shift Report
  22. Pathway to Excellence
  23. Accountability
  24. Top Box
  25. Empathy
  26. Press Ganey
  27. Have you Given Great Service?
  28. Welcoming Outstanding Warm
  29. Teamwork