Walkaway tocool offStay incontrol ofyouremotionsThank theperson forworkingthrough thedisagreementEncouragingCooperationAsk, “Canyou explainhow youfeel?”Use acalm toneof voiceUsehumor tolighten thesituationShowkindness,even if youdisagreeAvoidyelling orusing aloud voiceAvoidinterruptingwhensomeone istalkingAvoidyelling orusing aloud voiceDon’t usehurtfulwordsGive theother persona chance toexplainRepeatback whatthe otherperson saidThank theperson forworkingthrough thedisagreementCount to10 beforespeakingApologizeif neededAccept thatyou may notalways getyour wayFindsomethingyou bothagree onSay, “I seeyour point”or “Thatmakessense”Stay incontrol ofyouremotionsUse astress ballor fidgettoyAvoidingNegativeReactionsKeephands toyourselfTake a breakand return totheconversationlaterUsehumor tolighten thesituationKeephands toyourselfNod or say“Iunderstand”Findsomethingyou bothagree onAvoidblamingthe otherpersonSpeak inarespectfultoneTakedeepbreathsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidblamingthe otherpersonGive theother persona chance toexplainMake eyecontactwhilelisteningSuggest acompromiseWorktogether tocome upwith a fairsolutionAsk, “Howcan we fixthistogether?”Showkindness,even if youdisagreeDon’t usehurtfulwordsAsk for helpfrom ateacher,boss, orfriendWalkaway tocool offStay incontrol ofyouremotionsThank theperson forworkingthrough thedisagreementEncouragingCooperationAsk, “Canyou explainhow youfeel?”Use acalm toneof voiceUsehumor tolighten thesituationShowkindness,even if youdisagreeAvoidyelling orusing aloud voiceAvoidinterruptingwhensomeone istalkingAvoidyelling orusing aloud voiceDon’t usehurtfulwordsGive theother persona chance toexplainRepeatback whatthe otherperson saidThank theperson forworkingthrough thedisagreementCount to10 beforespeakingApologizeif neededAccept thatyou may notalways getyour wayFindsomethingyou bothagree onSay, “I seeyour point”or “Thatmakessense”Stay incontrol ofyouremotionsUse astress ballor fidgettoyAvoidingNegativeReactionsKeephands toyourselfTake a breakand return totheconversationlaterUsehumor tolighten thesituationKeephands toyourselfNod or say“Iunderstand”Findsomethingyou bothagree onAvoidblamingthe otherpersonSpeak inarespectfultoneTakedeepbreathsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidblamingthe otherpersonGive theother persona chance toexplainMake eyecontactwhilelisteningSuggest acompromiseWorktogether tocome upwith a fairsolutionAsk, “Howcan we fixthistogether?”Showkindness,even if youdisagreeDon’t usehurtfulwordsAsk for helpfrom ateacher,boss, orfriend

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk away to cool off
  2. Stay in control of your emotions
  3. Thank the person for working through the disagreement
  4. Encouraging Cooperation
  5. Ask, “Can you explain how you feel?”
  6. Use a calm tone of voice
  7. Use humor to lighten the situation
  8. Show kindness, even if you disagree
  9. Avoid yelling or using a loud voice
  10. Avoid interrupting when someone is talking
  11. Avoid yelling or using a loud voice
  12. Don’t use hurtful words
  13. Give the other person a chance to explain
  14. Repeat back what the other person said
  15. Thank the person for working through the disagreement
  16. Count to 10 before speaking
  17. Apologize if needed
  18. Accept that you may not always get your way
  19. Find something you both agree on
  20. Say, “I see your point” or “That makes sense”
  21. Stay in control of your emotions
  22. Use a stress ball or fidget toy
  23. Avoiding Negative Reactions
  24. Keep hands to yourself
  25. Take a break and return to the conversation later
  26. Use humor to lighten the situation
  27. Keep hands to yourself
  28. Nod or say “I understand”
  29. Find something you both agree on
  30. Avoid blaming the other person
  31. Speak in a respectful tone
  32. Take deep breaths
  33. Use an “I” statement (e.g., “I feel frustrated when…”)
  34. Avoid blaming the other person
  35. Give the other person a chance to explain
  36. Make eye contact while listening
  37. Suggest a compromise
  38. Work together to come up with a fair solution
  39. Ask, “How can we fix this together?”
  40. Show kindness, even if you disagree
  41. Don’t use hurtful words
  42. Ask for help from a teacher, boss, or friend