Use acalm toneof voiceKeephands toyourselfThank theperson forworkingthrough thedisagreementRepeatback whatthe otherperson saidStay incontrol ofyouremotionsAvoidinterruptingwhensomeone istalkingApologizeif neededAvoidblamingthe otherpersonSuggest acompromiseStay incontrol ofyouremotionsCount to10 beforespeakingEncouragingCooperationShowkindness,even if youdisagreeUsehumor tolighten thesituationGive theother persona chance toexplainUse an “I”statement(e.g., “I feelfrustratedwhen…”)Ask, “Canyou explainhow youfeel?”Ask for helpfrom ateacher,boss, orfriendAvoidingNegativeReactionsDon’t usehurtfulwordsSay, “I seeyour point”or “Thatmakessense”Worktogether tocome upwith a fairsolutionUsehumor tolighten thesituationAccept thatyou may notalways getyour wayNod or say“Iunderstand”Ask, “Howcan we fixthistogether?”TakedeepbreathsGive theother persona chance toexplainMake eyecontactwhilelisteningShowkindness,even if youdisagreeThank theperson forworkingthrough thedisagreementKeephands toyourselfFindsomethingyou bothagree onDon’t usehurtfulwordsAvoidyelling orusing aloud voiceUse astress ballor fidgettoyFindsomethingyou bothagree onSpeak inarespectfultoneWalkaway tocool offTake a breakand return totheconversationlaterAvoidblamingthe otherpersonAvoidyelling orusing aloud voiceUse acalm toneof voiceKeephands toyourselfThank theperson forworkingthrough thedisagreementRepeatback whatthe otherperson saidStay incontrol ofyouremotionsAvoidinterruptingwhensomeone istalkingApologizeif neededAvoidblamingthe otherpersonSuggest acompromiseStay incontrol ofyouremotionsCount to10 beforespeakingEncouragingCooperationShowkindness,even if youdisagreeUsehumor tolighten thesituationGive theother persona chance toexplainUse an “I”statement(e.g., “I feelfrustratedwhen…”)Ask, “Canyou explainhow youfeel?”Ask for helpfrom ateacher,boss, orfriendAvoidingNegativeReactionsDon’t usehurtfulwordsSay, “I seeyour point”or “Thatmakessense”Worktogether tocome upwith a fairsolutionUsehumor tolighten thesituationAccept thatyou may notalways getyour wayNod or say“Iunderstand”Ask, “Howcan we fixthistogether?”TakedeepbreathsGive theother persona chance toexplainMake eyecontactwhilelisteningShowkindness,even if youdisagreeThank theperson forworkingthrough thedisagreementKeephands toyourselfFindsomethingyou bothagree onDon’t usehurtfulwordsAvoidyelling orusing aloud voiceUse astress ballor fidgettoyFindsomethingyou bothagree onSpeak inarespectfultoneWalkaway tocool offTake a breakand return totheconversationlaterAvoidblamingthe otherpersonAvoidyelling orusing aloud voice

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a calm tone of voice
  2. Keep hands to yourself
  3. Thank the person for working through the disagreement
  4. Repeat back what the other person said
  5. Stay in control of your emotions
  6. Avoid interrupting when someone is talking
  7. Apologize if needed
  8. Avoid blaming the other person
  9. Suggest a compromise
  10. Stay in control of your emotions
  11. Count to 10 before speaking
  12. Encouraging Cooperation
  13. Show kindness, even if you disagree
  14. Use humor to lighten the situation
  15. Give the other person a chance to explain
  16. Use an “I” statement (e.g., “I feel frustrated when…”)
  17. Ask, “Can you explain how you feel?”
  18. Ask for help from a teacher, boss, or friend
  19. Avoiding Negative Reactions
  20. Don’t use hurtful words
  21. Say, “I see your point” or “That makes sense”
  22. Work together to come up with a fair solution
  23. Use humor to lighten the situation
  24. Accept that you may not always get your way
  25. Nod or say “I understand”
  26. Ask, “How can we fix this together?”
  27. Take deep breaths
  28. Give the other person a chance to explain
  29. Make eye contact while listening
  30. Show kindness, even if you disagree
  31. Thank the person for working through the disagreement
  32. Keep hands to yourself
  33. Find something you both agree on
  34. Don’t use hurtful words
  35. Avoid yelling or using a loud voice
  36. Use a stress ball or fidget toy
  37. Find something you both agree on
  38. Speak in a respectful tone
  39. Walk away to cool off
  40. Take a break and return to the conversation later
  41. Avoid blaming the other person
  42. Avoid yelling or using a loud voice