Walkaway tocool offMake eyecontactwhilelisteningAsk, “Howcan we fixthistogether?”Avoidinterruptingwhensomeone istalkingShowkindness,even if youdisagreeApologizeif neededCount to10 beforespeakingTakedeepbreathsDon’t usehurtfulwordsSay, “I seeyour point”or “Thatmakessense”Repeatback whatthe otherperson saidEncouragingCooperationGive theother persona chance toexplainUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidyelling orusing aloud voiceKeephands toyourselfUsehumor tolighten thesituationNod or say“Iunderstand”Don’t usehurtfulwordsUsehumor tolighten thesituationWorktogether tocome upwith a fairsolutionThank theperson forworkingthrough thedisagreementThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonGive theother persona chance toexplainAsk for helpfrom ateacher,boss, orfriendSpeak inarespectfultoneAvoidyelling orusing aloud voiceShowkindness,even if youdisagreeAvoidingNegativeReactionsSuggest acompromiseStay incontrol ofyouremotionsUse astress ballor fidgettoyKeephands toyourselfUse acalm toneof voiceStay incontrol ofyouremotionsFindsomethingyou bothagree onFindsomethingyou bothagree onAsk, “Canyou explainhow youfeel?”Accept thatyou may notalways getyour wayAvoidblamingthe otherpersonTake a breakand return totheconversationlaterWalkaway tocool offMake eyecontactwhilelisteningAsk, “Howcan we fixthistogether?”Avoidinterruptingwhensomeone istalkingShowkindness,even if youdisagreeApologizeif neededCount to10 beforespeakingTakedeepbreathsDon’t usehurtfulwordsSay, “I seeyour point”or “Thatmakessense”Repeatback whatthe otherperson saidEncouragingCooperationGive theother persona chance toexplainUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidyelling orusing aloud voiceKeephands toyourselfUsehumor tolighten thesituationNod or say“Iunderstand”Don’t usehurtfulwordsUsehumor tolighten thesituationWorktogether tocome upwith a fairsolutionThank theperson forworkingthrough thedisagreementThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonGive theother persona chance toexplainAsk for helpfrom ateacher,boss, orfriendSpeak inarespectfultoneAvoidyelling orusing aloud voiceShowkindness,even if youdisagreeAvoidingNegativeReactionsSuggest acompromiseStay incontrol ofyouremotionsUse astress ballor fidgettoyKeephands toyourselfUse acalm toneof voiceStay incontrol ofyouremotionsFindsomethingyou bothagree onFindsomethingyou bothagree onAsk, “Canyou explainhow youfeel?”Accept thatyou may notalways getyour wayAvoidblamingthe otherpersonTake a breakand return totheconversationlater

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk away to cool off
  2. Make eye contact while listening
  3. Ask, “How can we fix this together?”
  4. Avoid interrupting when someone is talking
  5. Show kindness, even if you disagree
  6. Apologize if needed
  7. Count to 10 before speaking
  8. Take deep breaths
  9. Don’t use hurtful words
  10. Say, “I see your point” or “That makes sense”
  11. Repeat back what the other person said
  12. Encouraging Cooperation
  13. Give the other person a chance to explain
  14. Use an “I” statement (e.g., “I feel frustrated when…”)
  15. Avoid yelling or using a loud voice
  16. Keep hands to yourself
  17. Use humor to lighten the situation
  18. Nod or say “I understand”
  19. Don’t use hurtful words
  20. Use humor to lighten the situation
  21. Work together to come up with a fair solution
  22. Thank the person for working through the disagreement
  23. Thank the person for working through the disagreement
  24. Avoid blaming the other person
  25. Give the other person a chance to explain
  26. Ask for help from a teacher, boss, or friend
  27. Speak in a respectful tone
  28. Avoid yelling or using a loud voice
  29. Show kindness, even if you disagree
  30. Avoiding Negative Reactions
  31. Suggest a compromise
  32. Stay in control of your emotions
  33. Use a stress ball or fidget toy
  34. Keep hands to yourself
  35. Use a calm tone of voice
  36. Stay in control of your emotions
  37. Find something you both agree on
  38. Find something you both agree on
  39. Ask, “Can you explain how you feel?”
  40. Accept that you may not always get your way
  41. Avoid blaming the other person
  42. Take a break and return to the conversation later