Thank theperson forworkingthrough thedisagreementUse an “I”statement(e.g., “I feelfrustratedwhen…”)EncouragingCooperationAvoidinterruptingwhensomeone istalkingAsk for helpfrom ateacher,boss, orfriendSuggest acompromiseWalkaway tocool offUse astress ballor fidgettoyThank theperson forworkingthrough thedisagreementFindsomethingyou bothagree onAsk, “Canyou explainhow youfeel?”Give theother persona chance toexplainApologizeif neededAvoidingNegativeReactionsWorktogether tocome upwith a fairsolutionAsk, “Howcan we fixthistogether?”Nod or say“Iunderstand”Showkindness,even if youdisagreeKeephands toyourselfAvoidyelling orusing aloud voiceTake a breakand return totheconversationlaterGive theother persona chance toexplainRepeatback whatthe otherperson saidTakedeepbreathsSpeak inarespectfultoneAvoidblamingthe otherpersonUsehumor tolighten thesituationDon’t usehurtfulwordsCount to10 beforespeakingAccept thatyou may notalways getyour wayMake eyecontactwhilelisteningStay incontrol ofyouremotionsUse acalm toneof voiceKeephands toyourselfAvoidyelling orusing aloud voiceStay incontrol ofyouremotionsDon’t usehurtfulwordsAvoidblamingthe otherpersonSay, “I seeyour point”or “Thatmakessense”Showkindness,even if youdisagreeFindsomethingyou bothagree onUsehumor tolighten thesituationThank theperson forworkingthrough thedisagreementUse an “I”statement(e.g., “I feelfrustratedwhen…”)EncouragingCooperationAvoidinterruptingwhensomeone istalkingAsk for helpfrom ateacher,boss, orfriendSuggest acompromiseWalkaway tocool offUse astress ballor fidgettoyThank theperson forworkingthrough thedisagreementFindsomethingyou bothagree onAsk, “Canyou explainhow youfeel?”Give theother persona chance toexplainApologizeif neededAvoidingNegativeReactionsWorktogether tocome upwith a fairsolutionAsk, “Howcan we fixthistogether?”Nod or say“Iunderstand”Showkindness,even if youdisagreeKeephands toyourselfAvoidyelling orusing aloud voiceTake a breakand return totheconversationlaterGive theother persona chance toexplainRepeatback whatthe otherperson saidTakedeepbreathsSpeak inarespectfultoneAvoidblamingthe otherpersonUsehumor tolighten thesituationDon’t usehurtfulwordsCount to10 beforespeakingAccept thatyou may notalways getyour wayMake eyecontactwhilelisteningStay incontrol ofyouremotionsUse acalm toneof voiceKeephands toyourselfAvoidyelling orusing aloud voiceStay incontrol ofyouremotionsDon’t usehurtfulwordsAvoidblamingthe otherpersonSay, “I seeyour point”or “Thatmakessense”Showkindness,even if youdisagreeFindsomethingyou bothagree onUsehumor tolighten thesituation

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
  1. Thank the person for working through the disagreement
  2. Use an “I” statement (e.g., “I feel frustrated when…”)
  3. Encouraging Cooperation
  4. Avoid interrupting when someone is talking
  5. Ask for help from a teacher, boss, or friend
  6. Suggest a compromise
  7. Walk away to cool off
  8. Use a stress ball or fidget toy
  9. Thank the person for working through the disagreement
  10. Find something you both agree on
  11. Ask, “Can you explain how you feel?”
  12. Give the other person a chance to explain
  13. Apologize if needed
  14. Avoiding Negative Reactions
  15. Work together to come up with a fair solution
  16. Ask, “How can we fix this together?”
  17. Nod or say “I understand”
  18. Show kindness, even if you disagree
  19. Keep hands to yourself
  20. Avoid yelling or using a loud voice
  21. Take a break and return to the conversation later
  22. Give the other person a chance to explain
  23. Repeat back what the other person said
  24. Take deep breaths
  25. Speak in a respectful tone
  26. Avoid blaming the other person
  27. Use humor to lighten the situation
  28. Don’t use hurtful words
  29. Count to 10 before speaking
  30. Accept that you may not always get your way
  31. Make eye contact while listening
  32. Stay in control of your emotions
  33. Use a calm tone of voice
  34. Keep hands to yourself
  35. Avoid yelling or using a loud voice
  36. Stay in control of your emotions
  37. Don’t use hurtful words
  38. Avoid blaming the other person
  39. Say, “I see your point” or “That makes sense”
  40. Show kindness, even if you disagree
  41. Find something you both agree on
  42. Use humor to lighten the situation