Don’t usehurtfulwordsMake eyecontactwhilelisteningGive theother persona chance toexplainEncouragingCooperationUse astress ballor fidgettoyAvoidyelling orusing aloud voiceKeephands toyourselfThank theperson forworkingthrough thedisagreementApologizeif neededWorktogether tocome upwith a fairsolutionRepeatback whatthe otherperson saidKeephands toyourselfAvoidinterruptingwhensomeone istalkingSay, “I seeyour point”or “Thatmakessense”Stay incontrol ofyouremotionsAvoidblamingthe otherpersonAvoidblamingthe otherpersonSpeak inarespectfultoneAsk, “Canyou explainhow youfeel?”Thank theperson forworkingthrough thedisagreementShowkindness,even if youdisagreeTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceCount to10 beforespeakingNod or say“Iunderstand”Suggest acompromiseStay incontrol ofyouremotionsFindsomethingyou bothagree onDon’t usehurtfulwordsFindsomethingyou bothagree onShowkindness,even if youdisagreeGive theother persona chance toexplainUse acalm toneof voiceAsk for helpfrom ateacher,boss, orfriendTakedeepbreathsWalkaway tocool offUsehumor tolighten thesituationUsehumor tolighten thesituationAvoidingNegativeReactionsAccept thatyou may notalways getyour wayAsk, “Howcan we fixthistogether?”Use an “I”statement(e.g., “I feelfrustratedwhen…”)Don’t usehurtfulwordsMake eyecontactwhilelisteningGive theother persona chance toexplainEncouragingCooperationUse astress ballor fidgettoyAvoidyelling orusing aloud voiceKeephands toyourselfThank theperson forworkingthrough thedisagreementApologizeif neededWorktogether tocome upwith a fairsolutionRepeatback whatthe otherperson saidKeephands toyourselfAvoidinterruptingwhensomeone istalkingSay, “I seeyour point”or “Thatmakessense”Stay incontrol ofyouremotionsAvoidblamingthe otherpersonAvoidblamingthe otherpersonSpeak inarespectfultoneAsk, “Canyou explainhow youfeel?”Thank theperson forworkingthrough thedisagreementShowkindness,even if youdisagreeTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceCount to10 beforespeakingNod or say“Iunderstand”Suggest acompromiseStay incontrol ofyouremotionsFindsomethingyou bothagree onDon’t usehurtfulwordsFindsomethingyou bothagree onShowkindness,even if youdisagreeGive theother persona chance toexplainUse acalm toneof voiceAsk for helpfrom ateacher,boss, orfriendTakedeepbreathsWalkaway tocool offUsehumor tolighten thesituationUsehumor tolighten thesituationAvoidingNegativeReactionsAccept thatyou may notalways getyour wayAsk, “Howcan we fixthistogether?”Use an “I”statement(e.g., “I feelfrustratedwhen…”)

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don’t use hurtful words
  2. Make eye contact while listening
  3. Give the other person a chance to explain
  4. Encouraging Cooperation
  5. Use a stress ball or fidget toy
  6. Avoid yelling or using a loud voice
  7. Keep hands to yourself
  8. Thank the person for working through the disagreement
  9. Apologize if needed
  10. Work together to come up with a fair solution
  11. Repeat back what the other person said
  12. Keep hands to yourself
  13. Avoid interrupting when someone is talking
  14. Say, “I see your point” or “That makes sense”
  15. Stay in control of your emotions
  16. Avoid blaming the other person
  17. Avoid blaming the other person
  18. Speak in a respectful tone
  19. Ask, “Can you explain how you feel?”
  20. Thank the person for working through the disagreement
  21. Show kindness, even if you disagree
  22. Take a break and return to the conversation later
  23. Avoid yelling or using a loud voice
  24. Count to 10 before speaking
  25. Nod or say “I understand”
  26. Suggest a compromise
  27. Stay in control of your emotions
  28. Find something you both agree on
  29. Don’t use hurtful words
  30. Find something you both agree on
  31. Show kindness, even if you disagree
  32. Give the other person a chance to explain
  33. Use a calm tone of voice
  34. Ask for help from a teacher, boss, or friend
  35. Take deep breaths
  36. Walk away to cool off
  37. Use humor to lighten the situation
  38. Use humor to lighten the situation
  39. Avoiding Negative Reactions
  40. Accept that you may not always get your way
  41. Ask, “How can we fix this together?”
  42. Use an “I” statement (e.g., “I feel frustrated when…”)