Repeatback whatthe otherperson saidFindsomethingyou bothagree onDon’t usehurtfulwordsGive theother persona chance toexplainStay incontrol ofyouremotionsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Use acalm toneof voiceKeephands toyourselfWalkaway tocool offAvoidyelling orusing aloud voiceApologizeif neededTake a breakand return totheconversationlaterThank theperson forworkingthrough thedisagreementCount to10 beforespeakingAccept thatyou may notalways getyour wayAvoidblamingthe otherpersonKeephands toyourselfUsehumor tolighten thesituationNod or say“Iunderstand”Don’t usehurtfulwordsUsehumor tolighten thesituationSpeak inarespectfultoneEncouragingCooperationUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendTakedeepbreathsAvoidblamingthe otherpersonShowkindness,even if youdisagreeWorktogether tocome upwith a fairsolutionAsk, “Canyou explainhow youfeel?”Avoidinterruptingwhensomeone istalkingShowkindness,even if youdisagreeFindsomethingyou bothagree onAvoidingNegativeReactionsStay incontrol ofyouremotionsThank theperson forworkingthrough thedisagreementSay, “I seeyour point”or “Thatmakessense”Ask, “Howcan we fixthistogether?”Make eyecontactwhilelisteningGive theother persona chance toexplainAvoidyelling orusing aloud voiceSuggest acompromiseRepeatback whatthe otherperson saidFindsomethingyou bothagree onDon’t usehurtfulwordsGive theother persona chance toexplainStay incontrol ofyouremotionsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Use acalm toneof voiceKeephands toyourselfWalkaway tocool offAvoidyelling orusing aloud voiceApologizeif neededTake a breakand return totheconversationlaterThank theperson forworkingthrough thedisagreementCount to10 beforespeakingAccept thatyou may notalways getyour wayAvoidblamingthe otherpersonKeephands toyourselfUsehumor tolighten thesituationNod or say“Iunderstand”Don’t usehurtfulwordsUsehumor tolighten thesituationSpeak inarespectfultoneEncouragingCooperationUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendTakedeepbreathsAvoidblamingthe otherpersonShowkindness,even if youdisagreeWorktogether tocome upwith a fairsolutionAsk, “Canyou explainhow youfeel?”Avoidinterruptingwhensomeone istalkingShowkindness,even if youdisagreeFindsomethingyou bothagree onAvoidingNegativeReactionsStay incontrol ofyouremotionsThank theperson forworkingthrough thedisagreementSay, “I seeyour point”or “Thatmakessense”Ask, “Howcan we fixthistogether?”Make eyecontactwhilelisteningGive theother persona chance toexplainAvoidyelling orusing aloud voiceSuggest acompromise

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
  1. Repeat back what the other person said
  2. Find something you both agree on
  3. Don’t use hurtful words
  4. Give the other person a chance to explain
  5. Stay in control of your emotions
  6. Use an “I” statement (e.g., “I feel frustrated when…”)
  7. Use a calm tone of voice
  8. Keep hands to yourself
  9. Walk away to cool off
  10. Avoid yelling or using a loud voice
  11. Apologize if needed
  12. Take a break and return to the conversation later
  13. Thank the person for working through the disagreement
  14. Count to 10 before speaking
  15. Accept that you may not always get your way
  16. Avoid blaming the other person
  17. Keep hands to yourself
  18. Use humor to lighten the situation
  19. Nod or say “I understand”
  20. Don’t use hurtful words
  21. Use humor to lighten the situation
  22. Speak in a respectful tone
  23. Encouraging Cooperation
  24. Use a stress ball or fidget toy
  25. Ask for help from a teacher, boss, or friend
  26. Take deep breaths
  27. Avoid blaming the other person
  28. Show kindness, even if you disagree
  29. Work together to come up with a fair solution
  30. Ask, “Can you explain how you feel?”
  31. Avoid interrupting when someone is talking
  32. Show kindness, even if you disagree
  33. Find something you both agree on
  34. Avoiding Negative Reactions
  35. Stay in control of your emotions
  36. Thank the person for working through the disagreement
  37. Say, “I see your point” or “That makes sense”
  38. Ask, “How can we fix this together?”
  39. Make eye contact while listening
  40. Give the other person a chance to explain
  41. Avoid yelling or using a loud voice
  42. Suggest a compromise