TakedeepbreathsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Thank theperson forworkingthrough thedisagreementWorktogether tocome upwith a fairsolutionShowkindness,even if youdisagreeSuggest acompromiseAvoidblamingthe otherpersonWalkaway tocool offSpeak inarespectfultoneUsehumor tolighten thesituationUse acalm toneof voiceAvoidinterruptingwhensomeone istalkingStay incontrol ofyouremotionsApologizeif neededAvoidyelling orusing aloud voiceDon’t usehurtfulwordsKeephands toyourselfAccept thatyou may notalways getyour wayGive theother persona chance toexplainKeephands toyourselfFindsomethingyou bothagree onTake a breakand return totheconversationlaterAvoidblamingthe otherpersonAsk for helpfrom ateacher,boss, orfriendCount to10 beforespeakingThank theperson forworkingthrough thedisagreementDon’t usehurtfulwordsShowkindness,even if youdisagreeGive theother persona chance toexplainAsk, “Howcan we fixthistogether?”Nod or say“Iunderstand”Repeatback whatthe otherperson saidAsk, “Canyou explainhow youfeel?”Avoidyelling orusing aloud voiceEncouragingCooperationFindsomethingyou bothagree onSay, “I seeyour point”or “Thatmakessense”Usehumor tolighten thesituationMake eyecontactwhilelisteningUse astress ballor fidgettoyStay incontrol ofyouremotionsAvoidingNegativeReactionsTakedeepbreathsUse an “I”statement(e.g., “I feelfrustratedwhen…”)Thank theperson forworkingthrough thedisagreementWorktogether tocome upwith a fairsolutionShowkindness,even if youdisagreeSuggest acompromiseAvoidblamingthe otherpersonWalkaway tocool offSpeak inarespectfultoneUsehumor tolighten thesituationUse acalm toneof voiceAvoidinterruptingwhensomeone istalkingStay incontrol ofyouremotionsApologizeif neededAvoidyelling orusing aloud voiceDon’t usehurtfulwordsKeephands toyourselfAccept thatyou may notalways getyour wayGive theother persona chance toexplainKeephands toyourselfFindsomethingyou bothagree onTake a breakand return totheconversationlaterAvoidblamingthe otherpersonAsk for helpfrom ateacher,boss, orfriendCount to10 beforespeakingThank theperson forworkingthrough thedisagreementDon’t usehurtfulwordsShowkindness,even if youdisagreeGive theother persona chance toexplainAsk, “Howcan we fixthistogether?”Nod or say“Iunderstand”Repeatback whatthe otherperson saidAsk, “Canyou explainhow youfeel?”Avoidyelling orusing aloud voiceEncouragingCooperationFindsomethingyou bothagree onSay, “I seeyour point”or “Thatmakessense”Usehumor tolighten thesituationMake eyecontactwhilelisteningUse astress ballor fidgettoyStay incontrol ofyouremotionsAvoidingNegativeReactions

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take deep breaths
  2. Use an “I” statement (e.g., “I feel frustrated when…”)
  3. Thank the person for working through the disagreement
  4. Work together to come up with a fair solution
  5. Show kindness, even if you disagree
  6. Suggest a compromise
  7. Avoid blaming the other person
  8. Walk away to cool off
  9. Speak in a respectful tone
  10. Use humor to lighten the situation
  11. Use a calm tone of voice
  12. Avoid interrupting when someone is talking
  13. Stay in control of your emotions
  14. Apologize if needed
  15. Avoid yelling or using a loud voice
  16. Don’t use hurtful words
  17. Keep hands to yourself
  18. Accept that you may not always get your way
  19. Give the other person a chance to explain
  20. Keep hands to yourself
  21. Find something you both agree on
  22. Take a break and return to the conversation later
  23. Avoid blaming the other person
  24. Ask for help from a teacher, boss, or friend
  25. Count to 10 before speaking
  26. Thank the person for working through the disagreement
  27. Don’t use hurtful words
  28. Show kindness, even if you disagree
  29. Give the other person a chance to explain
  30. Ask, “How can we fix this together?”
  31. Nod or say “I understand”
  32. Repeat back what the other person said
  33. Ask, “Can you explain how you feel?”
  34. Avoid yelling or using a loud voice
  35. Encouraging Cooperation
  36. Find something you both agree on
  37. Say, “I see your point” or “That makes sense”
  38. Use humor to lighten the situation
  39. Make eye contact while listening
  40. Use a stress ball or fidget toy
  41. Stay in control of your emotions
  42. Avoiding Negative Reactions