Ask for helpfrom ateacher,boss, orfriendDon’t usehurtfulwordsApologizeif neededEncouragingCooperationKeephands toyourselfAvoidyelling orusing aloud voiceThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonGive theother persona chance toexplainSuggest acompromiseAsk, “Canyou explainhow youfeel?”Avoidblamingthe otherpersonAvoidinterruptingwhensomeone istalkingMake eyecontactwhilelisteningUse acalm toneof voiceStay incontrol ofyouremotionsTakedeepbreathsAccept thatyou may notalways getyour wayUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidyelling orusing aloud voiceUse astress ballor fidgettoySay, “I seeyour point”or “Thatmakessense”Findsomethingyou bothagree onShowkindness,even if youdisagreeUsehumor tolighten thesituationFindsomethingyou bothagree onWorktogether tocome upwith a fairsolutionWalkaway tocool offAsk, “Howcan we fixthistogether?”Count to10 beforespeakingUsehumor tolighten thesituationSpeak inarespectfultoneKeephands toyourselfShowkindness,even if youdisagreeAvoidingNegativeReactionsThank theperson forworkingthrough thedisagreementTake a breakand return totheconversationlaterStay incontrol ofyouremotionsNod or say“Iunderstand”Give theother persona chance toexplainRepeatback whatthe otherperson saidDon’t usehurtfulwordsAsk for helpfrom ateacher,boss, orfriendDon’t usehurtfulwordsApologizeif neededEncouragingCooperationKeephands toyourselfAvoidyelling orusing aloud voiceThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonGive theother persona chance toexplainSuggest acompromiseAsk, “Canyou explainhow youfeel?”Avoidblamingthe otherpersonAvoidinterruptingwhensomeone istalkingMake eyecontactwhilelisteningUse acalm toneof voiceStay incontrol ofyouremotionsTakedeepbreathsAccept thatyou may notalways getyour wayUse an “I”statement(e.g., “I feelfrustratedwhen…”)Avoidyelling orusing aloud voiceUse astress ballor fidgettoySay, “I seeyour point”or “Thatmakessense”Findsomethingyou bothagree onShowkindness,even if youdisagreeUsehumor tolighten thesituationFindsomethingyou bothagree onWorktogether tocome upwith a fairsolutionWalkaway tocool offAsk, “Howcan we fixthistogether?”Count to10 beforespeakingUsehumor tolighten thesituationSpeak inarespectfultoneKeephands toyourselfShowkindness,even if youdisagreeAvoidingNegativeReactionsThank theperson forworkingthrough thedisagreementTake a breakand return totheconversationlaterStay incontrol ofyouremotionsNod or say“Iunderstand”Give theother persona chance toexplainRepeatback whatthe otherperson saidDon’t usehurtfulwords

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for help from a teacher, boss, or friend
  2. Don’t use hurtful words
  3. Apologize if needed
  4. Encouraging Cooperation
  5. Keep hands to yourself
  6. Avoid yelling or using a loud voice
  7. Thank the person for working through the disagreement
  8. Avoid blaming the other person
  9. Give the other person a chance to explain
  10. Suggest a compromise
  11. Ask, “Can you explain how you feel?”
  12. Avoid blaming the other person
  13. Avoid interrupting when someone is talking
  14. Make eye contact while listening
  15. Use a calm tone of voice
  16. Stay in control of your emotions
  17. Take deep breaths
  18. Accept that you may not always get your way
  19. Use an “I” statement (e.g., “I feel frustrated when…”)
  20. Avoid yelling or using a loud voice
  21. Use a stress ball or fidget toy
  22. Say, “I see your point” or “That makes sense”
  23. Find something you both agree on
  24. Show kindness, even if you disagree
  25. Use humor to lighten the situation
  26. Find something you both agree on
  27. Work together to come up with a fair solution
  28. Walk away to cool off
  29. Ask, “How can we fix this together?”
  30. Count to 10 before speaking
  31. Use humor to lighten the situation
  32. Speak in a respectful tone
  33. Keep hands to yourself
  34. Show kindness, even if you disagree
  35. Avoiding Negative Reactions
  36. Thank the person for working through the disagreement
  37. Take a break and return to the conversation later
  38. Stay in control of your emotions
  39. Nod or say “I understand”
  40. Give the other person a chance to explain
  41. Repeat back what the other person said
  42. Don’t use hurtful words