Speak inarespectfultoneDon’t usehurtfulwordsStay incontrol ofyouremotionsWalkaway tocool offAvoidyelling orusing aloud voiceKeephands toyourselfFindsomethingyou bothagree onTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceAvoidinterruptingwhensomeone istalkingNod or say“Iunderstand”Ask for helpfrom ateacher,boss, orfriendFindsomethingyou bothagree onTakedeepbreathsThank theperson forworkingthrough thedisagreementDon’t usehurtfulwordsAsk, “Canyou explainhow youfeel?”Showkindness,even if youdisagreeUse astress ballor fidgettoyUse an “I”statement(e.g., “I feelfrustratedwhen…”)Count to10 beforespeakingStay incontrol ofyouremotionsGive theother persona chance toexplainShowkindness,even if youdisagreeSuggest acompromiseGive theother persona chance toexplainEncouragingCooperationUsehumor tolighten thesituationUsehumor tolighten thesituationSay, “I seeyour point”or “Thatmakessense”Repeatback whatthe otherperson saidAccept thatyou may notalways getyour wayAvoidblamingthe otherpersonAvoidingNegativeReactionsThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonMake eyecontactwhilelisteningUse acalm toneof voiceAsk, “Howcan we fixthistogether?”Keephands toyourselfWorktogether tocome upwith a fairsolutionApologizeif neededSpeak inarespectfultoneDon’t usehurtfulwordsStay incontrol ofyouremotionsWalkaway tocool offAvoidyelling orusing aloud voiceKeephands toyourselfFindsomethingyou bothagree onTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceAvoidinterruptingwhensomeone istalkingNod or say“Iunderstand”Ask for helpfrom ateacher,boss, orfriendFindsomethingyou bothagree onTakedeepbreathsThank theperson forworkingthrough thedisagreementDon’t usehurtfulwordsAsk, “Canyou explainhow youfeel?”Showkindness,even if youdisagreeUse astress ballor fidgettoyUse an “I”statement(e.g., “I feelfrustratedwhen…”)Count to10 beforespeakingStay incontrol ofyouremotionsGive theother persona chance toexplainShowkindness,even if youdisagreeSuggest acompromiseGive theother persona chance toexplainEncouragingCooperationUsehumor tolighten thesituationUsehumor tolighten thesituationSay, “I seeyour point”or “Thatmakessense”Repeatback whatthe otherperson saidAccept thatyou may notalways getyour wayAvoidblamingthe otherpersonAvoidingNegativeReactionsThank theperson forworkingthrough thedisagreementAvoidblamingthe otherpersonMake eyecontactwhilelisteningUse acalm toneof voiceAsk, “Howcan we fixthistogether?”Keephands toyourselfWorktogether tocome upwith a fairsolutionApologizeif needed

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak in a respectful tone
  2. Don’t use hurtful words
  3. Stay in control of your emotions
  4. Walk away to cool off
  5. Avoid yelling or using a loud voice
  6. Keep hands to yourself
  7. Find something you both agree on
  8. Take a break and return to the conversation later
  9. Avoid yelling or using a loud voice
  10. Avoid interrupting when someone is talking
  11. Nod or say “I understand”
  12. Ask for help from a teacher, boss, or friend
  13. Find something you both agree on
  14. Take deep breaths
  15. Thank the person for working through the disagreement
  16. Don’t use hurtful words
  17. Ask, “Can you explain how you feel?”
  18. Show kindness, even if you disagree
  19. Use a stress ball or fidget toy
  20. Use an “I” statement (e.g., “I feel frustrated when…”)
  21. Count to 10 before speaking
  22. Stay in control of your emotions
  23. Give the other person a chance to explain
  24. Show kindness, even if you disagree
  25. Suggest a compromise
  26. Give the other person a chance to explain
  27. Encouraging Cooperation
  28. Use humor to lighten the situation
  29. Use humor to lighten the situation
  30. Say, “I see your point” or “That makes sense”
  31. Repeat back what the other person said
  32. Accept that you may not always get your way
  33. Avoid blaming the other person
  34. Avoiding Negative Reactions
  35. Thank the person for working through the disagreement
  36. Avoid blaming the other person
  37. Make eye contact while listening
  38. Use a calm tone of voice
  39. Ask, “How can we fix this together?”
  40. Keep hands to yourself
  41. Work together to come up with a fair solution
  42. Apologize if needed