Walkaway tocool offWorktogether tocome upwith a fairsolutionStay incontrol ofyouremotionsCount to10 beforespeakingAccept thatyou may notalways getyour wayThank theperson forworkingthrough thedisagreementUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendShowkindness,even if youdisagreeTakedeepbreathsUse acalm toneof voiceApologizeif neededAvoidinterruptingwhensomeone istalkingAvoidblamingthe otherpersonDon’t usehurtfulwordsTake a breakand return totheconversationlaterStay incontrol ofyouremotionsUsehumor tolighten thesituationGive theother persona chance toexplainSpeak inarespectfultoneSuggest acompromiseFindsomethingyou bothagree onKeephands toyourselfUse an “I”statement(e.g., “I feelfrustratedwhen…”)Give theother persona chance toexplainAsk, “Howcan we fixthistogether?”Ask, “Canyou explainhow youfeel?”Nod or say“Iunderstand”Avoidyelling orusing aloud voiceFindsomethingyou bothagree onMake eyecontactwhilelisteningEncouragingCooperationUsehumor tolighten thesituationThank theperson forworkingthrough thedisagreementRepeatback whatthe otherperson saidAvoidingNegativeReactionsSay, “I seeyour point”or “Thatmakessense”Avoidblamingthe otherpersonKeephands toyourselfDon’t usehurtfulwordsShowkindness,even if youdisagreeAvoidyelling orusing aloud voiceWalkaway tocool offWorktogether tocome upwith a fairsolutionStay incontrol ofyouremotionsCount to10 beforespeakingAccept thatyou may notalways getyour wayThank theperson forworkingthrough thedisagreementUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendShowkindness,even if youdisagreeTakedeepbreathsUse acalm toneof voiceApologizeif neededAvoidinterruptingwhensomeone istalkingAvoidblamingthe otherpersonDon’t usehurtfulwordsTake a breakand return totheconversationlaterStay incontrol ofyouremotionsUsehumor tolighten thesituationGive theother persona chance toexplainSpeak inarespectfultoneSuggest acompromiseFindsomethingyou bothagree onKeephands toyourselfUse an “I”statement(e.g., “I feelfrustratedwhen…”)Give theother persona chance toexplainAsk, “Howcan we fixthistogether?”Ask, “Canyou explainhow youfeel?”Nod or say“Iunderstand”Avoidyelling orusing aloud voiceFindsomethingyou bothagree onMake eyecontactwhilelisteningEncouragingCooperationUsehumor tolighten thesituationThank theperson forworkingthrough thedisagreementRepeatback whatthe otherperson saidAvoidingNegativeReactionsSay, “I seeyour point”or “Thatmakessense”Avoidblamingthe otherpersonKeephands toyourselfDon’t usehurtfulwordsShowkindness,even if youdisagreeAvoidyelling orusing aloud voice

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk away to cool off
  2. Work together to come up with a fair solution
  3. Stay in control of your emotions
  4. Count to 10 before speaking
  5. Accept that you may not always get your way
  6. Thank the person for working through the disagreement
  7. Use a stress ball or fidget toy
  8. Ask for help from a teacher, boss, or friend
  9. Show kindness, even if you disagree
  10. Take deep breaths
  11. Use a calm tone of voice
  12. Apologize if needed
  13. Avoid interrupting when someone is talking
  14. Avoid blaming the other person
  15. Don’t use hurtful words
  16. Take a break and return to the conversation later
  17. Stay in control of your emotions
  18. Use humor to lighten the situation
  19. Give the other person a chance to explain
  20. Speak in a respectful tone
  21. Suggest a compromise
  22. Find something you both agree on
  23. Keep hands to yourself
  24. Use an “I” statement (e.g., “I feel frustrated when…”)
  25. Give the other person a chance to explain
  26. Ask, “How can we fix this together?”
  27. Ask, “Can you explain how you feel?”
  28. Nod or say “I understand”
  29. Avoid yelling or using a loud voice
  30. Find something you both agree on
  31. Make eye contact while listening
  32. Encouraging Cooperation
  33. Use humor to lighten the situation
  34. Thank the person for working through the disagreement
  35. Repeat back what the other person said
  36. Avoiding Negative Reactions
  37. Say, “I see your point” or “That makes sense”
  38. Avoid blaming the other person
  39. Keep hands to yourself
  40. Don’t use hurtful words
  41. Show kindness, even if you disagree
  42. Avoid yelling or using a loud voice