EncouragingCooperationAvoidingNegativeReactionsWalkaway tocool offTakedeepbreathsWorktogether tocome upwith a fairsolutionTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceRepeatback whatthe otherperson saidSpeak inarespectfultoneAccept thatyou may notalways getyour wayShowkindness,even if youdisagreeDon’t usehurtfulwordsUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendThank theperson forworkingthrough thedisagreementKeephands toyourselfFindsomethingyou bothagree onStay incontrol ofyouremotionsUse acalm toneof voiceAvoidblamingthe otherpersonUse an “I”statement(e.g., “I feelfrustratedwhen…”)Showkindness,even if youdisagreeAsk, “Canyou explainhow youfeel?”Give theother persona chance toexplainSay, “I seeyour point”or “Thatmakessense”Nod or say“Iunderstand”Avoidblamingthe otherpersonFindsomethingyou bothagree onAsk, “Howcan we fixthistogether?”Make eyecontactwhilelisteningUsehumor tolighten thesituationGive theother persona chance toexplainDon’t usehurtfulwordsAvoidinterruptingwhensomeone istalkingSuggest acompromiseStay incontrol ofyouremotionsAvoidyelling orusing aloud voiceApologizeif neededThank theperson forworkingthrough thedisagreementCount to10 beforespeakingKeephands toyourselfUsehumor tolighten thesituationEncouragingCooperationAvoidingNegativeReactionsWalkaway tocool offTakedeepbreathsWorktogether tocome upwith a fairsolutionTake a breakand return totheconversationlaterAvoidyelling orusing aloud voiceRepeatback whatthe otherperson saidSpeak inarespectfultoneAccept thatyou may notalways getyour wayShowkindness,even if youdisagreeDon’t usehurtfulwordsUse astress ballor fidgettoyAsk for helpfrom ateacher,boss, orfriendThank theperson forworkingthrough thedisagreementKeephands toyourselfFindsomethingyou bothagree onStay incontrol ofyouremotionsUse acalm toneof voiceAvoidblamingthe otherpersonUse an “I”statement(e.g., “I feelfrustratedwhen…”)Showkindness,even if youdisagreeAsk, “Canyou explainhow youfeel?”Give theother persona chance toexplainSay, “I seeyour point”or “Thatmakessense”Nod or say“Iunderstand”Avoidblamingthe otherpersonFindsomethingyou bothagree onAsk, “Howcan we fixthistogether?”Make eyecontactwhilelisteningUsehumor tolighten thesituationGive theother persona chance toexplainDon’t usehurtfulwordsAvoidinterruptingwhensomeone istalkingSuggest acompromiseStay incontrol ofyouremotionsAvoidyelling orusing aloud voiceApologizeif neededThank theperson forworkingthrough thedisagreementCount to10 beforespeakingKeephands toyourselfUsehumor tolighten thesituation

Conflict Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encouraging Cooperation
  2. Avoiding Negative Reactions
  3. Walk away to cool off
  4. Take deep breaths
  5. Work together to come up with a fair solution
  6. Take a break and return to the conversation later
  7. Avoid yelling or using a loud voice
  8. Repeat back what the other person said
  9. Speak in a respectful tone
  10. Accept that you may not always get your way
  11. Show kindness, even if you disagree
  12. Don’t use hurtful words
  13. Use a stress ball or fidget toy
  14. Ask for help from a teacher, boss, or friend
  15. Thank the person for working through the disagreement
  16. Keep hands to yourself
  17. Find something you both agree on
  18. Stay in control of your emotions
  19. Use a calm tone of voice
  20. Avoid blaming the other person
  21. Use an “I” statement (e.g., “I feel frustrated when…”)
  22. Show kindness, even if you disagree
  23. Ask, “Can you explain how you feel?”
  24. Give the other person a chance to explain
  25. Say, “I see your point” or “That makes sense”
  26. Nod or say “I understand”
  27. Avoid blaming the other person
  28. Find something you both agree on
  29. Ask, “How can we fix this together?”
  30. Make eye contact while listening
  31. Use humor to lighten the situation
  32. Give the other person a chance to explain
  33. Don’t use hurtful words
  34. Avoid interrupting when someone is talking
  35. Suggest a compromise
  36. Stay in control of your emotions
  37. Avoid yelling or using a loud voice
  38. Apologize if needed
  39. Thank the person for working through the disagreement
  40. Count to 10 before speaking
  41. Keep hands to yourself
  42. Use humor to lighten the situation