advise oftenantrequirementduplicatebillrequestupdatephonenumbercustomermove inneed tomakepaymentnowatertoiletleakingpossiblemainbreakcourtesyadjustmentrequestspeak tosupervisorcustomermove outhighbilllate feeadjustmentexplanationof billturnon/off(repairs)servicelineleakbalanceinquiryupdatemailingaddressTAFreceivedmeterleakinginstallmentplancheckforleakscontactnamechangerefer tocustomerportaladvise oftenantrequirementduplicatebillrequestupdatephonenumbercustomermove inneed tomakepaymentnowatertoiletleakingpossiblemainbreakcourtesyadjustmentrequestspeak tosupervisorcustomermove outhighbilllate feeadjustmentexplanationof billturnon/off(repairs)servicelineleakbalanceinquiryupdatemailingaddressTAFreceivedmeterleakinginstallmentplancheckforleakscontactnamechangerefer tocustomerportal

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. advise of tenant requirement
  2. duplicate bill request
  3. update phone number
  4. customer move in
  5. need to make payment
  6. no water
  7. toilet leaking
  8. possible main break
  9. courtesy adjustment request
  10. speak to supervisor
  11. customer move out
  12. high bill
  13. late fee adjustment
  14. explanation of bill
  15. turn on/off (repairs)
  16. service line leak
  17. balance inquiry
  18. update mailing address
  19. TAF received
  20. meter leaking
  21. installment plan
  22. check for leaks
  23. contact name change
  24. refer to customer portal