Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. explanation of bill
2. balance inquiry
3. TAF received
4. customer move out
5. speak to supervisor
6. high bill
7. service line leak
8. turn on/off (repairs)
9. toilet leaking
10. check for leaks
11. contact name change
12. courtesy adjustment request
13. possible main break
14. need to make payment
15. refer to customer portal
16. meter leaking
17. late fee adjustment
18. update phone number
19. installment plan
20. duplicate bill request
21. update mailing address
22. customer move in
23. advise of tenant requirement
24. no water