late feeadjustmenttoiletleakingexplanationof billspeak tosupervisorcustomermove outcontactnamechangeduplicatebillrequestcourtesyadjustmentrequestrefer tocustomerportalneed tomakepaymentupdatephonenumberhighbillupdatemailingaddressturnon/off(repairs)servicelineleaknowateradvise oftenantrequirementbalanceinquirycheckforleaksinstallmentplanTAFreceivedmeterleakingpossiblemainbreakcustomermove inlate feeadjustmenttoiletleakingexplanationof billspeak tosupervisorcustomermove outcontactnamechangeduplicatebillrequestcourtesyadjustmentrequestrefer tocustomerportalneed tomakepaymentupdatephonenumberhighbillupdatemailingaddressturnon/off(repairs)servicelineleaknowateradvise oftenantrequirementbalanceinquirycheckforleaksinstallmentplanTAFreceivedmeterleakingpossiblemainbreakcustomermove in

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. late fee adjustment
  2. toilet leaking
  3. explanation of bill
  4. speak to supervisor
  5. customer move out
  6. contact name change
  7. duplicate bill request
  8. courtesy adjustment request
  9. refer to customer portal
  10. need to make payment
  11. update phone number
  12. high bill
  13. update mailing address
  14. turn on/off (repairs)
  15. service line leak
  16. no water
  17. advise of tenant requirement
  18. balance inquiry
  19. check for leaks
  20. installment plan
  21. TAF received
  22. meter leaking
  23. possible main break
  24. customer move in