need tomakepaymentturnon/off(repairs)nowatercustomermove incheckforleaksrefer tocustomerportalpossiblemainbreakhighbillTAFreceivedspeak tosupervisorupdatephonenumberadvise oftenantrequirementmeterleakingduplicatebillrequestservicelineleakexplanationof billinstallmentplantoiletleakingupdatemailingaddresscustomermove outbalanceinquirycourtesyadjustmentrequestlate feeadjustmentcontactnamechangeneed tomakepaymentturnon/off(repairs)nowatercustomermove incheckforleaksrefer tocustomerportalpossiblemainbreakhighbillTAFreceivedspeak tosupervisorupdatephonenumberadvise oftenantrequirementmeterleakingduplicatebillrequestservicelineleakexplanationof billinstallmentplantoiletleakingupdatemailingaddresscustomermove outbalanceinquirycourtesyadjustmentrequestlate feeadjustmentcontactnamechange

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. need to make payment
  2. turn on/off (repairs)
  3. no water
  4. customer move in
  5. check for leaks
  6. refer to customer portal
  7. possible main break
  8. high bill
  9. TAF received
  10. speak to supervisor
  11. update phone number
  12. advise of tenant requirement
  13. meter leaking
  14. duplicate bill request
  15. service line leak
  16. explanation of bill
  17. installment plan
  18. toilet leaking
  19. update mailing address
  20. customer move out
  21. balance inquiry
  22. courtesy adjustment request
  23. late fee adjustment
  24. contact name change