Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. speak to supervisor
2. high bill
3. customer move out
4. possible main break
5. balance inquiry
6. check for leaks
7. duplicate bill request
8. service line leak
9. late fee adjustment
10. customer move in
11. update mailing address
12. explanation of bill
13. toilet leaking
14. turn on/off (repairs)
15. update phone number
16. need to make payment
17. meter leaking
18. no water
19. advise of tenant requirement
20. refer to customer portal
21. installment plan
22. TAF received
23. contact name change
24. courtesy adjustment request