(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Scripting error happens
The call is disconnected during the intake
"Are you
AI?" or "Are you a real person?"
"I don't even know if I qualify" or similar statement
The PC has to grab a pen
Multiple claims for the same case type
"What was your name?"
You have to transfer to a CM
Pc answers unsure to most/all questions
PC does not want to give additional contact info
"Where are you located?"
PC asks you to hold and does not return
Unknown or no name Submitted
You have to repeat the file or contact number
PC submits the claim with INJ's name
Someone else joins the call
"How's the weather?"
Provide ABA number or Do not handle
Dead air with background noise
Additional Claim
"Can you text/email the file number?"
You ask one question and it goes to the attorney question
