PC doesnot knowtheirtimezoneYou have torepeat thefile orcontactnumber"How'stheweather?"Scriptingerrorhappens"Are youAI?" or "Areyou a realperson?"You haveto transferto a CMPC isusing thebathroomThe call isdisconnectedduring theintake"Whereare youlocated?""I don't evenknow if Iqualify" orsimilarstatementSomeoneelse joinsthe callThe PChas tograb apenPc answersunsure tomost/allquestionsDead airwithbackgroundnoisePC asksyou to holdand doesnot returnAdditionalClaimYou ask onequestion andit goes to theattorneyquestionPC submitsthe claimwith INJ'snameProvide ABAnumber orDo nothandle"Can youtext/emailthe filenumber?"Unknownor nonameSubmitted"Whatwas yourname?"PC does notwant to giveadditionalcontact infoMultipleclaims forthe samecase typePC doesnot knowtheirtimezoneYou have torepeat thefile orcontactnumber"How'stheweather?"Scriptingerrorhappens"Are youAI?" or "Areyou a realperson?"You haveto transferto a CMPC isusing thebathroomThe call isdisconnectedduring theintake"Whereare youlocated?""I don't evenknow if Iqualify" orsimilarstatementSomeoneelse joinsthe callThe PChas tograb apenPc answersunsure tomost/allquestionsDead airwithbackgroundnoisePC asksyou to holdand doesnot returnAdditionalClaimYou ask onequestion andit goes to theattorneyquestionPC submitsthe claimwith INJ'snameProvide ABAnumber orDo nothandle"Can youtext/emailthe filenumber?"Unknownor nonameSubmitted"Whatwas yourname?"PC does notwant to giveadditionalcontact infoMultipleclaims forthe samecase type

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PC does not know their timezone
  2. You have to repeat the file or contact number
  3. "How's the weather?"
  4. Scripting error happens
  5. "Are you AI?" or "Are you a real person?"
  6. You have to transfer to a CM
  7. PC is using the bathroom
  8. The call is disconnected during the intake
  9. "Where are you located?"
  10. "I don't even know if I qualify" or similar statement
  11. Someone else joins the call
  12. The PC has to grab a pen
  13. Pc answers unsure to most/all questions
  14. Dead air with background noise
  15. PC asks you to hold and does not return
  16. Additional Claim
  17. You ask one question and it goes to the attorney question
  18. PC submits the claim with INJ's name
  19. Provide ABA number or Do not handle
  20. "Can you text/email the file number?"
  21. Unknown or no name Submitted
  22. "What was your name?"
  23. PC does not want to give additional contact info
  24. Multiple claims for the same case type