You haveto transferto a CMPc answersunsure tomost/allquestionsThe PChas tograb apenPC asksyou to holdand doesnot returnYou ask onequestion andit goes to theattorneyquestionPC doesnot knowtheirtimezoneProvide ABAnumber orDo nothandlePC does notwant to giveadditionalcontact info"Whereare youlocated?"The call isdisconnectedduring theintakeUnknownor nonameSubmittedPC submitsthe claimwith INJ'snameYou have torepeat thefile orcontactnumberAdditionalClaim"How'stheweather?"Someoneelse joinsthe callPC isusing thebathroom"I don't evenknow if Iqualify" orsimilarstatementMultipleclaims forthe samecase type"Can youtext/emailthe filenumber?"Dead airwithbackgroundnoise"Are youAI?" or "Areyou a realperson?""Whatwas yourname?"ScriptingerrorhappensYou haveto transferto a CMPc answersunsure tomost/allquestionsThe PChas tograb apenPC asksyou to holdand doesnot returnYou ask onequestion andit goes to theattorneyquestionPC doesnot knowtheirtimezoneProvide ABAnumber orDo nothandlePC does notwant to giveadditionalcontact info"Whereare youlocated?"The call isdisconnectedduring theintakeUnknownor nonameSubmittedPC submitsthe claimwith INJ'snameYou have torepeat thefile orcontactnumberAdditionalClaim"How'stheweather?"Someoneelse joinsthe callPC isusing thebathroom"I don't evenknow if Iqualify" orsimilarstatementMultipleclaims forthe samecase type"Can youtext/emailthe filenumber?"Dead airwithbackgroundnoise"Are youAI?" or "Areyou a realperson?""Whatwas yourname?"Scriptingerrorhappens

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have to transfer to a CM
  2. Pc answers unsure to most/all questions
  3. The PC has to grab a pen
  4. PC asks you to hold and does not return
  5. You ask one question and it goes to the attorney question
  6. PC does not know their timezone
  7. Provide ABA number or Do not handle
  8. PC does not want to give additional contact info
  9. "Where are you located?"
  10. The call is disconnected during the intake
  11. Unknown or no name Submitted
  12. PC submits the claim with INJ's name
  13. You have to repeat the file or contact number
  14. Additional Claim
  15. "How's the weather?"
  16. Someone else joins the call
  17. PC is using the bathroom
  18. "I don't even know if I qualify" or similar statement
  19. Multiple claims for the same case type
  20. "Can you text/email the file number?"
  21. Dead air with background noise
  22. "Are you AI?" or "Are you a real person?"
  23. "What was your name?"
  24. Scripting error happens