(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
The PC has to grab a pen
Pc answers unsure to most/all questions
Dead air with background noise
Someone else joins the call
PC does not want to give additional contact info
"Can you text/email the file number?"
You have to transfer to a CM
You have to repeat the file or contact number
Scripting error happens
"How's the weather?"
"I don't even know if I qualify" or similar statement
PC does not know their timezone
"What was your name?"
"Where are you located?"
Provide ABA number or Do not handle
The call is disconnected during the intake
Additional Claim
PC asks you to hold and does not return
Multiple claims for the same case type
PC submits the claim with INJ's name
You ask one question and it goes to the attorney question
