"How's the weather?" "I don't even know if I qualify" or similar statement You ask one question and it goes to the attorney question PC submits the claim with INJ's name Multiple claims for the same case type "Where are you located?" You have to transfer to a CM Unknown or no name Submitted Someone else joins the call PC is using the bathroom PC does not want to give additional contact info "Can you text/email the file number?" PC does not know their timezone PC asks you to hold and does not return The call is disconnected during the intake Dead air with background noise Scripting error happens "What was your name?" Additional Claim The PC has to grab a pen Provide ABA number or Do not handle You have to repeat the file or contact number Pc answers unsure to most/all questions "Are you AI?" or "Are you a real person?" "How's the weather?" "I don't even know if I qualify" or similar statement You ask one question and it goes to the attorney question PC submits the claim with INJ's name Multiple claims for the same case type "Where are you located?" You have to transfer to a CM Unknown or no name Submitted Someone else joins the call PC is using the bathroom PC does not want to give additional contact info "Can you text/email the file number?" PC does not know their timezone PC asks you to hold and does not return The call is disconnected during the intake Dead air with background noise Scripting error happens "What was your name?" Additional Claim The PC has to grab a pen Provide ABA number or Do not handle You have to repeat the file or contact number Pc answers unsure to most/all questions "Are you AI?" or "Are you a real person?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"How's the weather?"
"I don't even know if I qualify" or similar statement
You ask one question and it goes to the attorney question
PC submits the claim with INJ's name
Multiple claims for the same case type
"Where are you located?"
You have to transfer to a CM
Unknown or no name Submitted
Someone else joins the call
PC is using the bathroom
PC does not want to give additional contact info
"Can you text/email the file number?"
PC does not know their timezone
PC asks you to hold and does not return
The call is disconnected during the intake
Dead air with background noise
Scripting error happens
"What was your name?"
Additional Claim
The PC has to grab a pen
Provide ABA number or Do not handle
You have to repeat the file or contact number
Pc answers unsure to most/all questions
"Are you
AI?" or "Are you a real person?"