"Whatwas yourname?"You ask onequestion andit goes to theattorneyquestionPC asksyou to holdand doesnot returnSomeoneelse joinsthe call"How'stheweather?"Multipleclaims forthe samecase type"Are youAI?" or "Areyou a realperson?"Unknownor nonameSubmittedDead airwithbackgroundnoiseYou have torepeat thefile orcontactnumberPC submitsthe claimwith INJ'snamePC isusing thebathroomAdditionalClaimPc answersunsure tomost/allquestions"I don't evenknow if Iqualify" orsimilarstatementPC doesnot knowtheirtimezoneThe PChas tograb apenPC does notwant to giveadditionalcontact info"Whereare youlocated?""Can youtext/emailthe filenumber?"Provide ABAnumber orDo nothandleThe call isdisconnectedduring theintakeScriptingerrorhappensYou haveto transferto a CM"Whatwas yourname?"You ask onequestion andit goes to theattorneyquestionPC asksyou to holdand doesnot returnSomeoneelse joinsthe call"How'stheweather?"Multipleclaims forthe samecase type"Are youAI?" or "Areyou a realperson?"Unknownor nonameSubmittedDead airwithbackgroundnoiseYou have torepeat thefile orcontactnumberPC submitsthe claimwith INJ'snamePC isusing thebathroomAdditionalClaimPc answersunsure tomost/allquestions"I don't evenknow if Iqualify" orsimilarstatementPC doesnot knowtheirtimezoneThe PChas tograb apenPC does notwant to giveadditionalcontact info"Whereare youlocated?""Can youtext/emailthe filenumber?"Provide ABAnumber orDo nothandleThe call isdisconnectedduring theintakeScriptingerrorhappensYou haveto transferto a CM

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What was your name?"
  2. You ask one question and it goes to the attorney question
  3. PC asks you to hold and does not return
  4. Someone else joins the call
  5. "How's the weather?"
  6. Multiple claims for the same case type
  7. "Are you AI?" or "Are you a real person?"
  8. Unknown or no name Submitted
  9. Dead air with background noise
  10. You have to repeat the file or contact number
  11. PC submits the claim with INJ's name
  12. PC is using the bathroom
  13. Additional Claim
  14. Pc answers unsure to most/all questions
  15. "I don't even know if I qualify" or similar statement
  16. PC does not know their timezone
  17. The PC has to grab a pen
  18. PC does not want to give additional contact info
  19. "Where are you located?"
  20. "Can you text/email the file number?"
  21. Provide ABA number or Do not handle
  22. The call is disconnected during the intake
  23. Scripting error happens
  24. You have to transfer to a CM