PC does notwant to giveadditionalcontact infoProvide ABAnumber orDo nothandle"Can youtext/emailthe filenumber?"PC asksyou to holdand doesnot returnPc answersunsure tomost/allquestions"I don't evenknow if Iqualify" orsimilarstatementUnknownor nonameSubmitted"Whereare youlocated?"You ask onequestion andit goes to theattorneyquestionYou have torepeat thefile orcontactnumberPC isusing thebathroomAdditionalClaimThe PChas tograb apenYou haveto transferto a CM"Whatwas yourname?"Multipleclaims forthe samecase typeDead airwithbackgroundnoiseThe call isdisconnectedduring theintakePC submitsthe claimwith INJ'snamePC doesnot knowtheirtimezoneSomeoneelse joinsthe call"Are youAI?" or "Areyou a realperson?"Scriptingerrorhappens"How'stheweather?"PC does notwant to giveadditionalcontact infoProvide ABAnumber orDo nothandle"Can youtext/emailthe filenumber?"PC asksyou to holdand doesnot returnPc answersunsure tomost/allquestions"I don't evenknow if Iqualify" orsimilarstatementUnknownor nonameSubmitted"Whereare youlocated?"You ask onequestion andit goes to theattorneyquestionYou have torepeat thefile orcontactnumberPC isusing thebathroomAdditionalClaimThe PChas tograb apenYou haveto transferto a CM"Whatwas yourname?"Multipleclaims forthe samecase typeDead airwithbackgroundnoiseThe call isdisconnectedduring theintakePC submitsthe claimwith INJ'snamePC doesnot knowtheirtimezoneSomeoneelse joinsthe call"Are youAI?" or "Areyou a realperson?"Scriptingerrorhappens"How'stheweather?"

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PC does not want to give additional contact info
  2. Provide ABA number or Do not handle
  3. "Can you text/email the file number?"
  4. PC asks you to hold and does not return
  5. Pc answers unsure to most/all questions
  6. "I don't even know if I qualify" or similar statement
  7. Unknown or no name Submitted
  8. "Where are you located?"
  9. You ask one question and it goes to the attorney question
  10. You have to repeat the file or contact number
  11. PC is using the bathroom
  12. Additional Claim
  13. The PC has to grab a pen
  14. You have to transfer to a CM
  15. "What was your name?"
  16. Multiple claims for the same case type
  17. Dead air with background noise
  18. The call is disconnected during the intake
  19. PC submits the claim with INJ's name
  20. PC does not know their timezone
  21. Someone else joins the call
  22. "Are you AI?" or "Are you a real person?"
  23. Scripting error happens
  24. "How's the weather?"