someUHC BShappensyou helpCC onphones(yayyy!)did helenemailagain?someonesteals urblockhelen emailsaboutliterallyanythingpt bringsyou asweettreatpt thanksyou or fillsout acommentcarda patient ismore than10 mins lateto their apptyouuse thealvin gifyouaccidentallyyap toomuch in theregular chatyou skipdoing urtasks (urcaught)someone isblowing upthe yap chat(probsbailey)ptcomplainsabout evalppwhelen.elisabethsends youa “heyyy :)”messagePatient runsout of visitsbut expectsan appt nextweekpt complainsabut theircopayamountyour POtask needsto get inthis month“Is thiscoffee?” tothe waterdispenseryou get anext dayeval add withno follow upshelenemailsagainyou getan HRreferral(YAYYY)you eat asnack atur deskyou forget yourheadset has aleash and youget yankedwhen you standupsomeUHC BShappensyou helpCC onphones(yayyy!)did helenemailagain?someonesteals urblockhelen emailsaboutliterallyanythingpt bringsyou asweettreatpt thanksyou or fillsout acommentcarda patient ismore than10 mins lateto their apptyouuse thealvin gifyouaccidentallyyap toomuch in theregular chatyou skipdoing urtasks (urcaught)someone isblowing upthe yap chat(probsbailey)ptcomplainsabout evalppwhelen.elisabethsends youa “heyyy :)”messagePatient runsout of visitsbut expectsan appt nextweekpt complainsabut theircopayamountyour POtask needsto get inthis month“Is thiscoffee?” tothe waterdispenseryou get anext dayeval add withno follow upshelenemailsagainyou getan HRreferral(YAYYY)you eat asnack atur deskyou forget yourheadset has aleash and youget yankedwhen you standup

PT RECEPTION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. some UHC BS happens
  2. you help CC on phones (yayyy!)
  3. did helen email again?
  4. someone steals ur block
  5. helen emails about literally anything
  6. pt brings you a sweet treat
  7. pt thanks you or fills out a comment card
  8. a patient is more than 10 mins late to their appt
  9. you use the alvin gif
  10. you accidentally yap too much in the regular chat
  11. you skip doing ur tasks (ur caught)
  12. someone is blowing up the yap chat (probs bailey)
  13. pt complains about eval ppw
  14. helen.
  15. elisabeth sends you a “heyyy :)” message
  16. Patient runs out of visits but expects an appt next week
  17. pt complains abut their copay amount
  18. your PO task needs to get in this month
  19. “Is this coffee?” to the water dispenser
  20. you get a next day eval add with no follow ups
  21. helen emails again
  22. you get an HR referral (YAYYY)
  23. you eat a snack at ur desk
  24. you forget your headset has a leash and you get yanked when you stand up