Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer has a general inquiry about services
2. Offer a discount
3. Customer requests to cancel an order
4. Offer a solution
5. Offer a solution
6. Smile (on the phone)
7. Handle a difficult situation
8. Provide product knowledge
9. Listen actively
10. Customer asks for a discount
11. Clarify confusion
12. Answer quickly
13. Thank the customer
14. Follow up with the customer
15. Thank the customer
16. De-escalate a situation
17. Answer quickly
18. Reassure the customer
19. Apologize for the inconvenience
20. Exceed expectations
21. Provide product knowledge
22. Empathize with the customer’s situation
23. Customer reports a broken part
24. Customer wants to exchange a product