(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain why a refund is lower than expected to at least 3 callers
Convert a hesitant caller into an appointment
Make 10 phone calls in a single day
Have 5 people call back from a voicemail you left
Answer someones question in the tax questions slack channel
Collect a PYD
Answer a tax question that you’ve never been asked before
Help someone who hasn’t filed in years
Vaccum your office
Get named in a google review
Fix a reject
Help a client retrieve an IP PIN
Get 5 returns off hold
Attend the 10 at 10
Guide someone who got an IRS letter
Attach a WFG on an ETR
Get 1 referral from an existing client
Complete a full day with no missed appointments
Book at least 8 appointments in one week
Help a customer who was nervous or upset about their taxes
Help 1 client make a MyJH account
Leave at least 20 voicemails by the end of the week
