(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Collect a PYD
Explain why a refund is lower than expected to at least 3 callers
Have 5 people call back from a voicemail you left
Leave at least 20 voicemails by the end of the week
Answer someones question in the tax questions slack channel
Attach a WFG on an ETR
Guide someone who got an IRS letter
Book at least 8 appointments in one week
Fix a reject
Make 10 phone calls in a single day
Get named in a google review
Help someone who hasn’t filed in years
Help 1 client make a MyJH account
Complete a full day with no missed appointments
Make 50 phone calls in a week
Attend the 10 at 10
Vaccum your office
Check your voicemail
Get 1 referral from an existing client
Get 5 returns off hold
Help a customer who was nervous or upset about their taxes
Help a client retrieve an IP PIN
Convert a hesitant caller into an appointment
Answer a tax question that you’ve never been asked before
