Get 1referral froman existingclient Make 50phonecalls in aweek Convert ahesitantcaller into anappointment Explain why arefund islower thanexpected to atleast 3 callers Help acustomer whowas nervousor upset abouttheir taxes Answer a taxquestion thatyou’ve neverbeen askedbefore Leave atleast 20voicemailsby the end ofthe week Helpsomeonewho hasn’tfiled in years Answersomeonesquestion in thetax questionsslack channelAttendthe 10at 10 Make 10phonecalls in asingle day Getnamed ina googlereview Complete afull day withno missedappointments Book at least8appointmentsin one week Collecta PYDHave 5people callback from avoicemailyou left Help aclientretrievean IP PINHelp 1client makea MyJHaccount Get 5returnsoff hold Checkyourvoicemail Guidesomeonewho got anIRS letterAttach aWFG onan ETR Vaccumyouroffice Fix areject Get 1referral froman existingclient Make 50phonecalls in aweek Convert ahesitantcaller into anappointment Explain why arefund islower thanexpected to atleast 3 callers Help acustomer whowas nervousor upset abouttheir taxes Answer a taxquestion thatyou’ve neverbeen askedbefore Leave atleast 20voicemailsby the end ofthe week Helpsomeonewho hasn’tfiled in years Answersomeonesquestion in thetax questionsslack channelAttendthe 10at 10 Make 10phonecalls in asingle day Getnamed ina googlereview Complete afull day withno missedappointments Book at least8appointmentsin one week Collecta PYDHave 5people callback from avoicemailyou left Help aclientretrievean IP PINHelp 1client makea MyJHaccount Get 5returnsoff hold Checkyourvoicemail Guidesomeonewho got anIRS letterAttach aWFG onan ETR Vaccumyouroffice Fix areject 

Tax Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 1 referral from an existing client
  2. Make 50 phone calls in a week
  3. Convert a hesitant caller into an appointment
  4. Explain why a refund is lower than expected to at least 3 callers
  5. Help a customer who was nervous or upset about their taxes
  6. Answer a tax question that you’ve never been asked before
  7. Leave at least 20 voicemails by the end of the week
  8. Help someone who hasn’t filed in years
  9. Answer someones question in the tax questions slack channel
  10. Attend the 10 at 10
  11. Make 10 phone calls in a single day
  12. Get named in a google review
  13. Complete a full day with no missed appointments
  14. Book at least 8 appointments in one week
  15. Collect a PYD
  16. Have 5 people call back from a voicemail you left
  17. Help a client retrieve an IP PIN
  18. Help 1 client make a MyJH account
  19. Get 5 returns off hold
  20. Check your voicemail
  21. Guide someone who got an IRS letter
  22. Attach a WFG on an ETR
  23. Vaccum your office
  24. Fix a reject