(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Advised a customer on the best shipping option
Clarified pricing or fees for a customer
Found a creative solution to an unusual logistics problem
Customer thanked you for great service
Assisted a customer with an invoice or payment question
A customer said they’ll recommend your service to others
Found a solution for a customs or documentation issue
Had a friendly and professional email exchanger
Helped a customer re-route a shipment successfully
Received a customer compliment
Followed up on a customer issue proactively
Helped a customer track a delayed shipment
Assisted a long-time client
Responded positively to company praise
Free!
Informed a customer about a discount, promotion, or special service
Provided a proactive shipping update before the customer asked
De-escalated a frustrated customer via email
Helped a new customer understand your company’s services
Handled a complex logistics request efficiently
Received a positive email response from a customer
Processed a refund or credit smoothly
Helped a frustrated customer understand shipping timelines
