(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled a complex logistics request efficiently
Free!
Informed a customer about a discount, promotion, or special service
Customer thanked you for great service
De-escalated a frustrated customer via email
Found a creative solution to an unusual logistics problem
Got recognized by a teammate or supervisor
Clarified pricing or fees for a customer
Followed up on a customer issue proactively
Found a solution for a customs or documentation issue
A customer said they’ll recommend your service to others
Processed a refund or credit smoothly
Responded positively to company praise
Assisted a long-time client
Had a friendly and professional email exchanger
Received a customer compliment
Provided a proactive shipping update before the customer asked
Received a positive email response from a customer
Helped a frustrated customer understand shipping timelines
Advised a customer on the best shipping option
Helped a customer re-route a shipment successfully
Helped a new customer understand your company’s services
Assisted a customer with an invoice or payment question
