(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Followed up on a customer issue proactively
Assisted a customer with an invoice or payment question
Customer thanked you for great service
Found a creative solution to an unusual logistics problem
A customer said they’ll recommend your service to others
Responded positively to company praise
Found a solution for a customs or documentation issue
Provided a proactive shipping update before the customer asked
Processed a refund or credit smoothly
Received a customer compliment
Handled a complex logistics request efficiently
Apologized professionally for an unexpected delay
Free!
Had a friendly and professional email exchanger
Helped a customer track a delayed shipment
Assisted a long-time client
Helped a new customer understand your company’s services
Advised a customer on the best shipping option
De-escalated a frustrated customer via email
Helped a frustrated customer understand shipping timelines
Helped a customer re-route a shipment successfully
Got recognized by a teammate or supervisor
Informed a customer about a discount, promotion, or special service
Clarified pricing or fees for a customer
Received a positive email response from a customer
