(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Responded positively to company praise
Helped a frustrated customer understand shipping timelines
Assisted a customer with an invoice or payment question
Assisted a long-time client
Customer thanked you for great service
Found a solution for a customs or documentation issue
Handled a complex logistics request efficiently
Helped a customer re-route a shipment successfully
Informed a customer about a discount, promotion, or special service
Provided a proactive shipping update before the customer asked
Apologized professionally for an unexpected delay
Followed up on a customer issue proactively
Received a customer compliment
Received a positive email response from a customer
Found a creative solution to an unusual logistics problem
Had a friendly and professional email exchanger
Helped a new customer understand your company’s services
Clarified pricing or fees for a customer
De-escalated a frustrated customer via email
Got recognized by a teammate or supervisor
Processed a refund or credit smoothly
Advised a customer on the best shipping option
Helped a customer track a delayed shipment
A customer said they’ll recommend your service to others
