(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assisted a customer with an invoice or payment question
Free!
Assisted a long-time client
Received a positive email response from a customer
Provided a proactive shipping update before the customer asked
Helped a customer re-route a shipment successfully
Processed a refund or credit smoothly
Helped a new customer understand your company’s services
Clarified pricing or fees for a customer
Customer thanked you for great service
Had a friendly and professional email exchanger
Handled a complex logistics request efficiently
Advised a customer on the best shipping option
Helped a customer track a delayed shipment
Informed a customer about a discount, promotion, or special service
Received a customer compliment
Responded positively to company praise
Got recognized by a teammate or supervisor
Found a creative solution to an unusual logistics problem
A customer said they’ll recommend your service to others
De-escalated a frustrated customer via email
Apologized professionally for an unexpected delay
Helped a frustrated customer understand shipping timelines
Followed up on a customer issue proactively
Found a solution for a customs or documentation issue
