(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got recognized by a teammate or supervisor
Free!
Provided a proactive shipping update before the customer asked
Helped a customer re-route a shipment successfully
Advised a customer on the best shipping option
Customer thanked you for great service
Informed a customer about a discount, promotion, or special service
Found a creative solution to an unusual logistics problem
Handled a complex logistics request efficiently
Helped a customer track a delayed shipment
A customer said they’ll recommend your service to others
Assisted a customer with an invoice or payment question
Helped a new customer understand your company’s services
Found a solution for a customs or documentation issue
De-escalated a frustrated customer via email
Followed up on a customer issue proactively
Apologized professionally for an unexpected delay
Clarified pricing or fees for a customer
Processed a refund or credit smoothly
Responded positively to company praise
Helped a frustrated customer understand shipping timelines
Assisted a long-time client
Received a positive email response from a customer
