“Unseen but EverPresent” – Patientasked to enroll a familymember/caregiver/etc.in the program“Trust Earned” –Enrolled apatient who hadconcerns aboutsharing personalinformation.“Took anUnexpectedJourney” –Successfullyenrolled a patientfrom an inboundcall“The Shire’sHospitality” –Had a pleasant,chatty patientwho enrolledwith no issues.“FellowshipStrength” – Allteam memberscompleted atleast 5 calls inan hour.“Master of theTally” – Hit 15enrollmentsbefore the endof the day.“Friendly Voice”– Patientcomplimentedyourhelpfulness orkindness.“MomentumShift” – Had arough start butenrolled 2+patients in thelast hour.“Wind at YourBack” – Got animmediate“Yes!” from apatient with noobjections.“A Light in DarkPlaces” –Enrolled apatient whowas hesitant atfirst.“March ofthe Rohirrim”– Made over50 calls inone day“The White TreeBlooms” – Apatient said theywere happy tobe enrolled inthe program.“And My Bow”– Scheduled acallback for apatient whowas unsure.“You HaveMy Sword”– Helpedanother ES.“Patience of theEnts” –Successfullyenrolled a patientwho needed a lotof hand-holding.“Swift asShadowfax” –Completed 5calls in under15 minutes“A Gift fromGaladriel” –Patient agreedto enroll after apersonalizedapproach.“Hasty Like anEnt?” –Successfullyscheduled acallback after along-winded patientconversation.“TheRingbearerPrevails” – Hit20 enrollmentsin one day.“The Steward ofGondor” – Closedan enrollmentticket or referralafter enrolling thepatient.“SecondBreakfastVictory” – Hitthe dailyenrollment goalbefore noon.“Clear the Fog” –Helped a patientunderstand CCMwho was initiallyconfused.“DoubleFeature” –Enrolled twopatients back-to-back within15 minutes.“Mithril Shield”– Successfullyenrolled everypatient youspoke with in asingle hour.“A FellowshipUnited” –Encourageda strugglingteammate“GoldenOpportunity” –Turned anobjection into anenrollment usinga great rebuttal.“The Steward’sWisdom” –Sent aninformativeletter to apatient“Flame of Anor”– Enrolled apreviouslydeclinedpatient.“I Am No Man” –Each member ofyour fellowshipenrolled at least10 patients onthe same day.“Riddle Me This” –Answered a trickypatient questionconfidently,earning their trust.“This, MyFriend, is aPint” –Stayedhydrated fora whole shift!“One Does NotSimply Give Up”– Successfullyenrolled a patientafter overcomingan objection.“Breaking theCurse” – Enrolleda patient who hadpreviously beenmarked ineligiblebut now qualifies.“Path of theRanger” –Successfullyenrolled adifficult orskeptical patient.“A Ray of Hope” –Enrolled a patientwho initially said"not interested" butchanged theirmind.“FortuneFavors theBold” – Got 2enrollmentsfrom one call.“The Eagles AreComing” –Revived apreviously inactivepatient and gotthem enrolled.“One Call toRule Them All”– Got anenrollment onthe first call ofthe day.“The Council HasDecided” – Got apatient to sign upafter ahousehold/familymemberdiscussion.“Sun RisesOver Gondor”– Hit 12enrollmentsbefore lunch.“FirstBreakfast” –Got anenrollment inthe first hour ofyour shift.“Elven Grace” –Completed acall in under 2minutes with asuccessfuloutcome.“A Wizard IsNever Late” –Logged in andmade first callwithin 5 minutesof shift start.“The RoadGoes Ever On”– Enrolled apatient on acallback.“Bilbo’s Luck” –Landed anenrollment rightbefore yourshift ended.“Unseen but EverPresent” – Patientasked to enroll a familymember/caregiver/etc.in the program“Trust Earned” –Enrolled apatient who hadconcerns aboutsharing personalinformation.“Took anUnexpectedJourney” –Successfullyenrolled a patientfrom an inboundcall“The Shire’sHospitality” –Had a pleasant,chatty patientwho enrolledwith no issues.“FellowshipStrength” – Allteam memberscompleted atleast 5 calls inan hour.“Master of theTally” – Hit 15enrollmentsbefore the endof the day.“Friendly Voice”– Patientcomplimentedyourhelpfulness orkindness.“MomentumShift” – Had arough start butenrolled 2+patients in thelast hour.“Wind at YourBack” – Got animmediate“Yes!” from apatient with noobjections.“A Light in DarkPlaces” –Enrolled apatient whowas hesitant atfirst.“March ofthe Rohirrim”– Made over50 calls inone day“The White TreeBlooms” – Apatient said theywere happy tobe enrolled inthe program.“And My Bow”– Scheduled acallback for apatient whowas unsure.“You HaveMy Sword”– Helpedanother ES.“Patience of theEnts” –Successfullyenrolled a patientwho needed a lotof hand-holding.“Swift asShadowfax” –Completed 5calls in under15 minutes“A Gift fromGaladriel” –Patient agreedto enroll after apersonalizedapproach.“Hasty Like anEnt?” –Successfullyscheduled acallback after along-winded patientconversation.“TheRingbearerPrevails” – Hit20 enrollmentsin one day.“The Steward ofGondor” – Closedan enrollmentticket or referralafter enrolling thepatient.“SecondBreakfastVictory” – Hitthe dailyenrollment goalbefore noon.“Clear the Fog” –Helped a patientunderstand CCMwho was initiallyconfused.“DoubleFeature” –Enrolled twopatients back-to-back within15 minutes.“Mithril Shield”– Successfullyenrolled everypatient youspoke with in asingle hour.“A FellowshipUnited” –Encourageda strugglingteammate“GoldenOpportunity” –Turned anobjection into anenrollment usinga great rebuttal.“The Steward’sWisdom” –Sent aninformativeletter to apatient“Flame of Anor”– Enrolled apreviouslydeclinedpatient.“I Am No Man” –Each member ofyour fellowshipenrolled at least10 patients onthe same day.“Riddle Me This” –Answered a trickypatient questionconfidently,earning their trust.“This, MyFriend, is aPint” –Stayedhydrated fora whole shift!“One Does NotSimply Give Up”– Successfullyenrolled a patientafter overcomingan objection.“Breaking theCurse” – Enrolleda patient who hadpreviously beenmarked ineligiblebut now qualifies.“Path of theRanger” –Successfullyenrolled adifficult orskeptical patient.“A Ray of Hope” –Enrolled a patientwho initially said"not interested" butchanged theirmind.“FortuneFavors theBold” – Got 2enrollmentsfrom one call.“The Eagles AreComing” –Revived apreviously inactivepatient and gotthem enrolled.“One Call toRule Them All”– Got anenrollment onthe first call ofthe day.“The Council HasDecided” – Got apatient to sign upafter ahousehold/familymemberdiscussion.“Sun RisesOver Gondor”– Hit 12enrollmentsbefore lunch.“FirstBreakfast” –Got anenrollment inthe first hour ofyour shift.“Elven Grace” –Completed acall in under 2minutes with asuccessfuloutcome.“A Wizard IsNever Late” –Logged in andmade first callwithin 5 minutesof shift start.“The RoadGoes Ever On”– Enrolled apatient on acallback.“Bilbo’s Luck” –Landed anenrollment rightbefore yourshift ended.

Gifts of the Elves 4 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Unseen but Ever Present” – Patient asked to enroll a family member/caregiver/etc. in the program
  2. “Trust Earned” – Enrolled a patient who had concerns about sharing personal information.
  3. “Took an Unexpected Journey” – Successfully enrolled a patient from an inbound call
  4. “The Shire’s Hospitality” – Had a pleasant, chatty patient who enrolled with no issues.
  5. “Fellowship Strength” – All team members completed at least 5 calls in an hour.
  6. “Master of the Tally” – Hit 15 enrollments before the end of the day.
  7. “Friendly Voice” – Patient complimented your helpfulness or kindness.
  8. “Momentum Shift” – Had a rough start but enrolled 2+ patients in the last hour.
  9. “Wind at Your Back” – Got an immediate “Yes!” from a patient with no objections.
  10. “A Light in Dark Places” – Enrolled a patient who was hesitant at first.
  11. “March of the Rohirrim” – Made over 50 calls in one day
  12. “The White Tree Blooms” – A patient said they were happy to be enrolled in the program.
  13. “And My Bow” – Scheduled a callback for a patient who was unsure.
  14. “You Have My Sword” – Helped another ES.
  15. “Patience of the Ents” – Successfully enrolled a patient who needed a lot of hand-holding.
  16. “Swift as Shadowfax” – Completed 5 calls in under 15 minutes
  17. “A Gift from Galadriel” – Patient agreed to enroll after a personalized approach.
  18. “Hasty Like an Ent?” – Successfully scheduled a callback after a long-winded patient conversation.
  19. “The Ringbearer Prevails” – Hit 20 enrollments in one day.
  20. “The Steward of Gondor” – Closed an enrollment ticket or referral after enrolling the patient.
  21. “Second Breakfast Victory” – Hit the daily enrollment goal before noon.
  22. “Clear the Fog” – Helped a patient understand CCM who was initially confused.
  23. “Double Feature” – Enrolled two patients back-to-back within 15 minutes.
  24. “Mithril Shield” – Successfully enrolled every patient you spoke with in a single hour.
  25. “A Fellowship United” – Encouraged a struggling teammate
  26. “Golden Opportunity” – Turned an objection into an enrollment using a great rebuttal.
  27. “The Steward’s Wisdom” – Sent an informative letter to a patient
  28. “Flame of Anor” – Enrolled a previously declined patient.
  29. “I Am No Man” – Each member of your fellowship enrolled at least 10 patients on the same day.
  30. “Riddle Me This” – Answered a tricky patient question confidently, earning their trust.
  31. “This, My Friend, is a Pint” –Stayed hydrated for a whole shift!
  32. “One Does Not Simply Give Up” – Successfully enrolled a patient after overcoming an objection.
  33. “Breaking the Curse” – Enrolled a patient who had previously been marked ineligible but now qualifies.
  34. “Path of the Ranger” – Successfully enrolled a difficult or skeptical patient.
  35. “A Ray of Hope” – Enrolled a patient who initially said "not interested" but changed their mind.
  36. “Fortune Favors the Bold” – Got 2 enrollments from one call.
  37. “The Eagles Are Coming” – Revived a previously inactive patient and got them enrolled.
  38. “One Call to Rule Them All” – Got an enrollment on the first call of the day.
  39. “The Council Has Decided” – Got a patient to sign up after a household/family member discussion.
  40. “Sun Rises Over Gondor” – Hit 12 enrollments before lunch.
  41. “First Breakfast” – Got an enrollment in the first hour of your shift.
  42. “Elven Grace” – Completed a call in under 2 minutes with a successful outcome.
  43. “A Wizard Is Never Late” – Logged in and made first call within 5 minutes of shift start.
  44. “The Road Goes Ever On” – Enrolled a patient on a callback.
  45. “Bilbo’s Luck” – Landed an enrollment right before your shift ended.