Made aCustomerLaughProvidepersonalizedadviceDemonstrateflexibility inmeetingyour needsProvidepersonalizedadviceProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceHelp aCustomermake adeposit in theATMExplain banking& bankingproducts in away you caneasilyunderstandOpenedthe doorfor 5customersIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsIncrease- Showyou the benefitsof giving morebusiness to TDBankMade anfollowEmployeeSmileShow thatthey areputting yourneeds firstSillyFondFarewellEmpathy- Showempathy/under-standingfor yoursituationKnew AcustomerNamewithoutlooking it upCreatedOne MoreFanOffer bankingoptions thatare in yourbest interestNeeds - Makeit easy tocomplete yourbanking needsMade aCustomerSmileTalk to acustomerabout onlinebankingResponsibility-Takeresponsibilityfor yourexperienceMade aCustomerLaughProvidepersonalizedadviceDemonstrateflexibility inmeetingyour needsProvidepersonalizedadviceProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceHelp aCustomermake adeposit in theATMExplain banking& bankingproducts in away you caneasilyunderstandOpenedthe doorfor 5customersIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsIncrease- Showyou the benefitsof giving morebusiness to TDBankMade anfollowEmployeeSmileShow thatthey areputting yourneeds firstSillyFondFarewellEmpathy- Showempathy/under-standingfor yoursituationKnew AcustomerNamewithoutlooking it upCreatedOne MoreFanOffer bankingoptions thatare in yourbest interestNeeds - Makeit easy tocomplete yourbanking needsMade aCustomerSmileTalk to acustomerabout onlinebankingResponsibility-Takeresponsibilityfor yourexperience

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a Customer Laugh
  2. Provide personalized advice
  3. Demonstrate flexibility in meeting your needs
  4. Provide personalized advice
  5. Products- Customize Products to save you money
  6. Offer banking options that are in your best interest
  7. Experience- Take responsibility for your experience
  8. Help a Customer make a deposit in the ATM
  9. Explain banking & banking products in a way you can easily understand
  10. Opened the door for 5 customers
  11. Introduce yourself to 5 people you didn’t' know
  12. Work with you to provide the right solution for your needs
  13. Increase- Show you the benefits of giving more business to TD Bank
  14. Made an follow Employee Smile
  15. Show that they are putting your needs first
  16. Silly Fond Farewell
  17. Empathy- Show empathy/ under-standing for your situation
  18. Knew A customer Name without looking it up
  19. Created One More Fan
  20. Offer banking options that are in your best interest
  21. Needs - Make it easy to complete your banking needs
  22. Made a Customer Smile
  23. Talk to a customer about online banking
  24. Responsibility- Take responsibility for your experience