Help aCustomermake adeposit in theATMResponsibility-Takeresponsibilityfor yourexperienceIncrease- Showyou the benefitsof giving morebusiness to TDBankIntroduceyourself to 5people youdidn’t' knowMade anfollowEmployeeSmileMade aCustomerSmileOffer bankingoptions thatare in yourbest interestNeeds - Makeit easy tocomplete yourbanking needsWork with youto provide theright solutionfor your needsKnew AcustomerNamewithoutlooking it upExplain banking& bankingproducts in away you caneasilyunderstandProvidepersonalizedadviceMade aCustomerLaughProvidepersonalizedadviceOpenedthe doorfor 5customersEmpathy- Showempathy/under-standingfor yoursituationProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestShow thatthey areputting yourneeds firstExperience-Takeresponsibilityfor yourexperienceDemonstrateflexibility inmeetingyour needsSillyFondFarewellTalk to acustomerabout onlinebankingCreatedOne MoreFanHelp aCustomermake adeposit in theATMResponsibility-Takeresponsibilityfor yourexperienceIncrease- Showyou the benefitsof giving morebusiness to TDBankIntroduceyourself to 5people youdidn’t' knowMade anfollowEmployeeSmileMade aCustomerSmileOffer bankingoptions thatare in yourbest interestNeeds - Makeit easy tocomplete yourbanking needsWork with youto provide theright solutionfor your needsKnew AcustomerNamewithoutlooking it upExplain banking& bankingproducts in away you caneasilyunderstandProvidepersonalizedadviceMade aCustomerLaughProvidepersonalizedadviceOpenedthe doorfor 5customersEmpathy- Showempathy/under-standingfor yoursituationProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestShow thatthey areputting yourneeds firstExperience-Takeresponsibilityfor yourexperienceDemonstrateflexibility inmeetingyour needsSillyFondFarewellTalk to acustomerabout onlinebankingCreatedOne MoreFan

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Customer make a deposit in the ATM
  2. Responsibility- Take responsibility for your experience
  3. Increase- Show you the benefits of giving more business to TD Bank
  4. Introduce yourself to 5 people you didn’t' know
  5. Made an follow Employee Smile
  6. Made a Customer Smile
  7. Offer banking options that are in your best interest
  8. Needs - Make it easy to complete your banking needs
  9. Work with you to provide the right solution for your needs
  10. Knew A customer Name without looking it up
  11. Explain banking & banking products in a way you can easily understand
  12. Provide personalized advice
  13. Made a Customer Laugh
  14. Provide personalized advice
  15. Opened the door for 5 customers
  16. Empathy- Show empathy/ under-standing for your situation
  17. Products- Customize Products to save you money
  18. Offer banking options that are in your best interest
  19. Show that they are putting your needs first
  20. Experience- Take responsibility for your experience
  21. Demonstrate flexibility in meeting your needs
  22. Silly Fond Farewell
  23. Talk to a customer about online banking
  24. Created One More Fan