(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Show that they are putting your needs first
Work with you to provide the right solution for your needs
Needs - Make it easy to complete your banking needs
Introduce yourself to 5 people you didn’t' know
Experience- Take responsibility for your experience
Opened the door for 5 customers
Empathy- Show empathy/ under-standing for your situation
Provide personalized advice
Knew A customer Name without looking it up
Demonstrate flexibility in meeting your needs
Made a Customer Laugh
Created One More Fan
Talk to a customer about online banking
Increase- Show you the benefits of giving more business to TD Bank
Made a Customer Smile
Help a Customer make a deposit in the ATM
Offer banking options that are in your best interest
Silly Fond Farewell
Explain banking & banking products in a way you can easily understand
Made an follow Employee Smile
Responsibility- Take responsibility for your experience
Products- Customize Products to save you money
Offer banking options that are in your best interest
