Explain banking& bankingproducts in away you caneasilyunderstandIncrease- Showyou the benefitsof giving morebusiness to TDBankCreatedOne MoreFanKnew AcustomerNamewithoutlooking it upOffer bankingoptions thatare in yourbest interestMade aCustomerSmileProducts-CustomizeProducts tosave youmoneyProvidepersonalizedadviceIntroduceyourself to 5people youdidn’t' knowSillyFondFarewellProvidepersonalizedadviceTalk to acustomerabout onlinebankingNeeds - Makeit easy tocomplete yourbanking needsResponsibility-Takeresponsibilityfor yourexperienceShow thatthey areputting yourneeds firstEmpathy- Showempathy/under-standingfor yoursituationOpenedthe doorfor 5customersMade aCustomerLaughWork with youto provide theright solutionfor your needsDemonstrateflexibility inmeetingyour needsOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceMade anfollowEmployeeSmileHelp aCustomermake adeposit in theATMExplain banking& bankingproducts in away you caneasilyunderstandIncrease- Showyou the benefitsof giving morebusiness to TDBankCreatedOne MoreFanKnew AcustomerNamewithoutlooking it upOffer bankingoptions thatare in yourbest interestMade aCustomerSmileProducts-CustomizeProducts tosave youmoneyProvidepersonalizedadviceIntroduceyourself to 5people youdidn’t' knowSillyFondFarewellProvidepersonalizedadviceTalk to acustomerabout onlinebankingNeeds - Makeit easy tocomplete yourbanking needsResponsibility-Takeresponsibilityfor yourexperienceShow thatthey areputting yourneeds firstEmpathy- Showempathy/under-standingfor yoursituationOpenedthe doorfor 5customersMade aCustomerLaughWork with youto provide theright solutionfor your needsDemonstrateflexibility inmeetingyour needsOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceMade anfollowEmployeeSmileHelp aCustomermake adeposit in theATM

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain banking & banking products in a way you can easily understand
  2. Increase- Show you the benefits of giving more business to TD Bank
  3. Created One More Fan
  4. Knew A customer Name without looking it up
  5. Offer banking options that are in your best interest
  6. Made a Customer Smile
  7. Products- Customize Products to save you money
  8. Provide personalized advice
  9. Introduce yourself to 5 people you didn’t' know
  10. Silly Fond Farewell
  11. Provide personalized advice
  12. Talk to a customer about online banking
  13. Needs - Make it easy to complete your banking needs
  14. Responsibility- Take responsibility for your experience
  15. Show that they are putting your needs first
  16. Empathy- Show empathy/ under-standing for your situation
  17. Opened the door for 5 customers
  18. Made a Customer Laugh
  19. Work with you to provide the right solution for your needs
  20. Demonstrate flexibility in meeting your needs
  21. Offer banking options that are in your best interest
  22. Experience- Take responsibility for your experience
  23. Made an follow Employee Smile
  24. Help a Customer make a deposit in the ATM