Work with youto provide theright solutionfor your needsMade aCustomerSmileSillyFondFarewellProvidepersonalizedadviceEmpathy- Showempathy/under-standingfor yoursituationDemonstrateflexibility inmeetingyour needsMade anfollowEmployeeSmileProvidepersonalizedadviceHelp aCustomermake adeposit in theATMMade aCustomerLaughIncrease- Showyou the benefitsof giving morebusiness to TDBankShow thatthey areputting yourneeds firstCreatedOne MoreFanExplain banking& bankingproducts in away you caneasilyunderstandKnew AcustomerNamewithoutlooking it upResponsibility-Takeresponsibilityfor yourexperienceOffer bankingoptions thatare in yourbest interestProducts-CustomizeProducts tosave youmoneyTalk to acustomerabout onlinebankingNeeds - Makeit easy tocomplete yourbanking needsExperience-Takeresponsibilityfor yourexperienceOffer bankingoptions thatare in yourbest interestIntroduceyourself to 5people youdidn’t' knowOpenedthe doorfor 5customersWork with youto provide theright solutionfor your needsMade aCustomerSmileSillyFondFarewellProvidepersonalizedadviceEmpathy- Showempathy/under-standingfor yoursituationDemonstrateflexibility inmeetingyour needsMade anfollowEmployeeSmileProvidepersonalizedadviceHelp aCustomermake adeposit in theATMMade aCustomerLaughIncrease- Showyou the benefitsof giving morebusiness to TDBankShow thatthey areputting yourneeds firstCreatedOne MoreFanExplain banking& bankingproducts in away you caneasilyunderstandKnew AcustomerNamewithoutlooking it upResponsibility-Takeresponsibilityfor yourexperienceOffer bankingoptions thatare in yourbest interestProducts-CustomizeProducts tosave youmoneyTalk to acustomerabout onlinebankingNeeds - Makeit easy tocomplete yourbanking needsExperience-Takeresponsibilityfor yourexperienceOffer bankingoptions thatare in yourbest interestIntroduceyourself to 5people youdidn’t' knowOpenedthe doorfor 5customers

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work with you to provide the right solution for your needs
  2. Made a Customer Smile
  3. Silly Fond Farewell
  4. Provide personalized advice
  5. Empathy- Show empathy/ under-standing for your situation
  6. Demonstrate flexibility in meeting your needs
  7. Made an follow Employee Smile
  8. Provide personalized advice
  9. Help a Customer make a deposit in the ATM
  10. Made a Customer Laugh
  11. Increase- Show you the benefits of giving more business to TD Bank
  12. Show that they are putting your needs first
  13. Created One More Fan
  14. Explain banking & banking products in a way you can easily understand
  15. Knew A customer Name without looking it up
  16. Responsibility- Take responsibility for your experience
  17. Offer banking options that are in your best interest
  18. Products- Customize Products to save you money
  19. Talk to a customer about online banking
  20. Needs - Make it easy to complete your banking needs
  21. Experience- Take responsibility for your experience
  22. Offer banking options that are in your best interest
  23. Introduce yourself to 5 people you didn’t' know
  24. Opened the door for 5 customers