SillyFondFarewellDemonstrateflexibility inmeetingyour needsMade aCustomerLaughProvidepersonalizedadviceTalk to acustomerabout onlinebankingMade aCustomerSmileCreatedOne MoreFanResponsibility-Takeresponsibilityfor yourexperienceExperience-Takeresponsibilityfor yourexperienceIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsExplain banking& bankingproducts in away you caneasilyunderstandProducts-CustomizeProducts tosave youmoneyEmpathy- Showempathy/under-standingfor yoursituationMade anfollowEmployeeSmileOffer bankingoptions thatare in yourbest interestIncrease- Showyou the benefitsof giving morebusiness to TDBankProvidepersonalizedadviceOffer bankingoptions thatare in yourbest interestHelp aCustomermake adeposit in theATMKnew AcustomerNamewithoutlooking it upNeeds - Makeit easy tocomplete yourbanking needsOpenedthe doorfor 5customersShow thatthey areputting yourneeds firstSillyFondFarewellDemonstrateflexibility inmeetingyour needsMade aCustomerLaughProvidepersonalizedadviceTalk to acustomerabout onlinebankingMade aCustomerSmileCreatedOne MoreFanResponsibility-Takeresponsibilityfor yourexperienceExperience-Takeresponsibilityfor yourexperienceIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsExplain banking& bankingproducts in away you caneasilyunderstandProducts-CustomizeProducts tosave youmoneyEmpathy- Showempathy/under-standingfor yoursituationMade anfollowEmployeeSmileOffer bankingoptions thatare in yourbest interestIncrease- Showyou the benefitsof giving morebusiness to TDBankProvidepersonalizedadviceOffer bankingoptions thatare in yourbest interestHelp aCustomermake adeposit in theATMKnew AcustomerNamewithoutlooking it upNeeds - Makeit easy tocomplete yourbanking needsOpenedthe doorfor 5customersShow thatthey areputting yourneeds first

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Silly Fond Farewell
  2. Demonstrate flexibility in meeting your needs
  3. Made a Customer Laugh
  4. Provide personalized advice
  5. Talk to a customer about online banking
  6. Made a Customer Smile
  7. Created One More Fan
  8. Responsibility- Take responsibility for your experience
  9. Experience- Take responsibility for your experience
  10. Introduce yourself to 5 people you didn’t' know
  11. Work with you to provide the right solution for your needs
  12. Explain banking & banking products in a way you can easily understand
  13. Products- Customize Products to save you money
  14. Empathy- Show empathy/ under-standing for your situation
  15. Made an follow Employee Smile
  16. Offer banking options that are in your best interest
  17. Increase- Show you the benefits of giving more business to TD Bank
  18. Provide personalized advice
  19. Offer banking options that are in your best interest
  20. Help a Customer make a deposit in the ATM
  21. Knew A customer Name without looking it up
  22. Needs - Make it easy to complete your banking needs
  23. Opened the door for 5 customers
  24. Show that they are putting your needs first