Explain banking& bankingproducts in away you caneasilyunderstandIncrease- Showyou the benefitsof giving morebusiness to TDBankOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceProvidepersonalizedadviceDemonstrateflexibility inmeetingyour needsNeeds - Makeit easy tocomplete yourbanking needsProducts-CustomizeProducts tosave youmoneyTalk to acustomerabout onlinebankingIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsSillyFondFarewellCreatedOne MoreFanHelp aCustomermake adeposit in theATMKnew AcustomerNamewithoutlooking it upOffer bankingoptions thatare in yourbest interestMade aCustomerSmileOpenedthe doorfor 5customersMade anfollowEmployeeSmileMade aCustomerLaughProvidepersonalizedadviceEmpathy- Showempathy/under-standingfor yoursituationResponsibility-Takeresponsibilityfor yourexperienceShow thatthey areputting yourneeds firstExplain banking& bankingproducts in away you caneasilyunderstandIncrease- Showyou the benefitsof giving morebusiness to TDBankOffer bankingoptions thatare in yourbest interestExperience-Takeresponsibilityfor yourexperienceProvidepersonalizedadviceDemonstrateflexibility inmeetingyour needsNeeds - Makeit easy tocomplete yourbanking needsProducts-CustomizeProducts tosave youmoneyTalk to acustomerabout onlinebankingIntroduceyourself to 5people youdidn’t' knowWork with youto provide theright solutionfor your needsSillyFondFarewellCreatedOne MoreFanHelp aCustomermake adeposit in theATMKnew AcustomerNamewithoutlooking it upOffer bankingoptions thatare in yourbest interestMade aCustomerSmileOpenedthe doorfor 5customersMade anfollowEmployeeSmileMade aCustomerLaughProvidepersonalizedadviceEmpathy- Showempathy/under-standingfor yoursituationResponsibility-Takeresponsibilityfor yourexperienceShow thatthey areputting yourneeds first

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain banking & banking products in a way you can easily understand
  2. Increase- Show you the benefits of giving more business to TD Bank
  3. Offer banking options that are in your best interest
  4. Experience- Take responsibility for your experience
  5. Provide personalized advice
  6. Demonstrate flexibility in meeting your needs
  7. Needs - Make it easy to complete your banking needs
  8. Products- Customize Products to save you money
  9. Talk to a customer about online banking
  10. Introduce yourself to 5 people you didn’t' know
  11. Work with you to provide the right solution for your needs
  12. Silly Fond Farewell
  13. Created One More Fan
  14. Help a Customer make a deposit in the ATM
  15. Knew A customer Name without looking it up
  16. Offer banking options that are in your best interest
  17. Made a Customer Smile
  18. Opened the door for 5 customers
  19. Made an follow Employee Smile
  20. Made a Customer Laugh
  21. Provide personalized advice
  22. Empathy- Show empathy/ under-standing for your situation
  23. Responsibility- Take responsibility for your experience
  24. Show that they are putting your needs first