(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a Customer Laugh
Provide personalized advice
Demonstrate flexibility in meeting your needs
Provide personalized advice
Products- Customize Products to save you money
Offer banking options that are in your best interest
Experience- Take responsibility for your experience
Help a Customer make a deposit in the ATM
Explain banking & banking products in a way you can easily understand
Opened the door for 5 customers
Introduce yourself to 5 people you didn’t' know
Work with you to provide the right solution for your needs
Increase- Show you the benefits of giving more business to TD Bank
Made an follow Employee Smile
Show that they are putting your needs first
Silly Fond Farewell
Empathy- Show empathy/ under-standing for your situation
Knew A customer Name without looking it up
Created One More Fan
Offer banking options that are in your best interest
Needs - Make it easy to complete your banking needs
Made a Customer Smile
Talk to a customer about online banking
Responsibility- Take responsibility for your experience