Needs - Makeit easy tocomplete yourbanking needsProvidepersonalizedadviceMade anfollowEmployeeSmileCreatedOne MoreFanSillyFondFarewellHelp aCustomermake adeposit in theATMShow thatthey areputting yourneeds firstMade aCustomerLaughIntroduceyourself to 5people youdidn’t' knowOpenedthe doorfor 5customersExperience-Takeresponsibilityfor yourexperienceResponsibility-Takeresponsibilityfor yourexperienceProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestExplain banking& bankingproducts in away you caneasilyunderstandTalk to acustomerabout onlinebankingMade aCustomerSmileIncrease- Showyou the benefitsof giving morebusiness to TDBankWork with youto provide theright solutionfor your needsDemonstrateflexibility inmeetingyour needsEmpathy- Showempathy/under-standingfor yoursituationKnew AcustomerNamewithoutlooking it upProvidepersonalizedadviceOffer bankingoptions thatare in yourbest interestNeeds - Makeit easy tocomplete yourbanking needsProvidepersonalizedadviceMade anfollowEmployeeSmileCreatedOne MoreFanSillyFondFarewellHelp aCustomermake adeposit in theATMShow thatthey areputting yourneeds firstMade aCustomerLaughIntroduceyourself to 5people youdidn’t' knowOpenedthe doorfor 5customersExperience-Takeresponsibilityfor yourexperienceResponsibility-Takeresponsibilityfor yourexperienceProducts-CustomizeProducts tosave youmoneyOffer bankingoptions thatare in yourbest interestExplain banking& bankingproducts in away you caneasilyunderstandTalk to acustomerabout onlinebankingMade aCustomerSmileIncrease- Showyou the benefitsof giving morebusiness to TDBankWork with youto provide theright solutionfor your needsDemonstrateflexibility inmeetingyour needsEmpathy- Showempathy/under-standingfor yoursituationKnew AcustomerNamewithoutlooking it upProvidepersonalizedadviceOffer bankingoptions thatare in yourbest interest

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs - Make it easy to complete your banking needs
  2. Provide personalized advice
  3. Made an follow Employee Smile
  4. Created One More Fan
  5. Silly Fond Farewell
  6. Help a Customer make a deposit in the ATM
  7. Show that they are putting your needs first
  8. Made a Customer Laugh
  9. Introduce yourself to 5 people you didn’t' know
  10. Opened the door for 5 customers
  11. Experience- Take responsibility for your experience
  12. Responsibility- Take responsibility for your experience
  13. Products- Customize Products to save you money
  14. Offer banking options that are in your best interest
  15. Explain banking & banking products in a way you can easily understand
  16. Talk to a customer about online banking
  17. Made a Customer Smile
  18. Increase- Show you the benefits of giving more business to TD Bank
  19. Work with you to provide the right solution for your needs
  20. Demonstrate flexibility in meeting your needs
  21. Empathy- Show empathy/ under-standing for your situation
  22. Knew A customer Name without looking it up
  23. Provide personalized advice
  24. Offer banking options that are in your best interest