(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provide personalized advice
Offer banking options that are in your best interest
Experience- Take responsibility for your experience
Increase- Show you the benefits of giving more business to TD Bank
Needs - Make it easy to complete your banking needs
Provide personalized advice
Made an follow Employee Smile
Show that they are putting your needs first
Silly Fond Farewell
Created One More Fan
Introduce yourself to 5 people you didn’t' know
Talk to a customer about online banking
Made a Customer Smile
Work with you to provide the right solution for your needs
Empathy- Show empathy/ under-standing for your situation
Made a Customer Laugh
Offer banking options that are in your best interest
Knew A customer Name without looking it up
Demonstrate flexibility in meeting your needs
Responsibility- Take responsibility for your experience
Opened the door for 5 customers
Explain banking & banking products in a way you can easily understand
