(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Front Desk/Client calls about Insurance and/or balance
G-Handle an email from front desk regarding a client
N-Send an SMS text to a client to correct an account issue
B-Someone says "your mom"
I-Michael says "keep that tucked in your back pocket"
I-Lengthy phone call w/ Client
B-Patient Uses TEAMCare website to report insurance
G-Work 3 Service requests
G-File corrected claim(s)
N-Alyssa says the word "Trippin"
O-That's what he/she said
N-Service Request Needs IMDCR
B-Attempt to setup payment plan and is paid in full while on call
I-Burp Belch Sneeze etc.
O-Collect $50+ from client
N-Collect $100+ from client
O-Share a joke with the team
B-File investigation and/or appeal with insurance
G-Ruth shuffles around her corner store
I-Find client had Medicaid that wasn't listed before
