register apatientwith FidelisCarePatientasks you tocall themback laterProvide apatient withinsurancefollow upformGet puton holdTakepaymentover thephoneVerify onOneSourceScan apatient'sinsurancecard and IDSomeonementionsthe timeSomeoneasks tospeak withyoursupervisorNeed todomanualconsentsPatienttells ajokeA patientcomes to thewrong placeto registerTransfera callSomeonecomplainsaboutparkingPatientarrivesfrom afacilityCall forverbalconsentfrom parentCall a DrOffice foran orderCall toverifyinsuranceFind anorder inChartReviewLog'sintoAvailityAccountneeds anMBInumberneed touselanguagelinePatientstealsyour penRegister apatientwith VAinsuranceregister apatientwith FidelisCarePatientasks you tocall themback laterProvide apatient withinsurancefollow upformGet puton holdTakepaymentover thephoneVerify onOneSourceScan apatient'sinsurancecard and IDSomeonementionsthe timeSomeoneasks tospeak withyoursupervisorNeed todomanualconsentsPatienttells ajokeA patientcomes to thewrong placeto registerTransfera callSomeonecomplainsaboutparkingPatientarrivesfrom afacilityCall forverbalconsentfrom parentCall a DrOffice foran orderCall toverifyinsuranceFind anorder inChartReviewLog'sintoAvailityAccountneeds anMBInumberneed touselanguagelinePatientstealsyour penRegister apatientwith VAinsurance

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. register a patient with Fidelis Care
  2. Patient asks you to call them back later
  3. Provide a patient with insurance follow up form
  4. Get put on hold
  5. Take payment over the phone
  6. Verify on OneSource
  7. Scan a patient's insurance card and ID
  8. Someone mentions the time
  9. Someone asks to speak with your supervisor
  10. Need to do manual consents
  11. Patient tells a joke
  12. A patient comes to the wrong place to register
  13. Transfer a call
  14. Someone complains about parking
  15. Patient arrives from a facility
  16. Call for verbal consent from parent
  17. Call a Dr Office for an order
  18. Call to verify insurance
  19. Find an order in Chart Review
  20. Log's into Availity
  21. Account needs an MBI number
  22. need to use language line
  23. Patient steals your pen
  24. Register a patient with VA insurance