SomeonecomplainsaboutparkingA patientcomes to thewrong placeto registerSomeonementionsthe timeScan apatient'sinsurancecard and IDPatientstealsyour penregister apatientwith FidelisCareLog'sintoAvailityneed touselanguagelineTakepaymentover thephonePatienttells ajokeNeed todomanualconsentsRegister apatientwith VAinsuranceTransfera callProvide apatient withinsurancefollow upformPatientasks you tocall themback laterVerify onOneSourceSomeoneasks tospeak withyoursupervisorGet puton holdFind anorder inChartReviewCall a DrOffice foran orderPatientarrivesfrom afacilityCall toverifyinsuranceCall forverbalconsentfrom parentAccountneeds anMBInumberSomeonecomplainsaboutparkingA patientcomes to thewrong placeto registerSomeonementionsthe timeScan apatient'sinsurancecard and IDPatientstealsyour penregister apatientwith FidelisCareLog'sintoAvailityneed touselanguagelineTakepaymentover thephonePatienttells ajokeNeed todomanualconsentsRegister apatientwith VAinsuranceTransfera callProvide apatient withinsurancefollow upformPatientasks you tocall themback laterVerify onOneSourceSomeoneasks tospeak withyoursupervisorGet puton holdFind anorder inChartReviewCall a DrOffice foran orderPatientarrivesfrom afacilityCall toverifyinsuranceCall forverbalconsentfrom parentAccountneeds anMBInumber

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone complains about parking
  2. A patient comes to the wrong place to register
  3. Someone mentions the time
  4. Scan a patient's insurance card and ID
  5. Patient steals your pen
  6. register a patient with Fidelis Care
  7. Log's into Availity
  8. need to use language line
  9. Take payment over the phone
  10. Patient tells a joke
  11. Need to do manual consents
  12. Register a patient with VA insurance
  13. Transfer a call
  14. Provide a patient with insurance follow up form
  15. Patient asks you to call them back later
  16. Verify on OneSource
  17. Someone asks to speak with your supervisor
  18. Get put on hold
  19. Find an order in Chart Review
  20. Call a Dr Office for an order
  21. Patient arrives from a facility
  22. Call to verify insurance
  23. Call for verbal consent from parent
  24. Account needs an MBI number