P3Escalation!New Screen,Nodocumen-tationCoworkercalls insickDoubleEscalationClosedcase >30 daysSolved> 10casesP3 - CallcustomerbackASAPEnhancementrequestOut ofScopeissuePerfect 10SurveyscoreGot helpfromcoworkerJT closed- NoreasonwhyKBresolvedthe issueBusy day- Skippedlunch"HR's yourDaddy" -Non HRcaseCreateJTJT closed- WorkingasdesignedWebExEscalationNew Field - NodocumentationP3incidententeredas a P1P1CSME-mailCompletedInforServicesTrainingP3Escalation!New Screen,Nodocumen-tationCoworkercalls insickDoubleEscalationClosedcase >30 daysSolved> 10casesP3 - CallcustomerbackASAPEnhancementrequestOut ofScopeissuePerfect 10SurveyscoreGot helpfromcoworkerJT closed- NoreasonwhyKBresolvedthe issueBusy day- Skippedlunch"HR's yourDaddy" -Non HRcaseCreateJTJT closed- WorkingasdesignedWebExEscalationNew Field - NodocumentationP3incidententeredas a P1P1CSME-mailCompletedInforServicesTraining

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 Escalation!
  2. New Screen, No documen-tation
  3. Coworker calls in sick
  4. Double Escalation
  5. Closed case > 30 days
  6. Solved > 10 cases
  7. P3 - Call customer back ASAP
  8. Enhancement request
  9. Out of Scope issue
  10. Perfect 10 Survey score
  11. Got help from coworker
  12. JT closed - No reason why
  13. KB resolved the issue
  14. Busy day - Skipped lunch
  15. "HR's your Daddy" - Non HR case
  16. Create JT
  17. JT closed - Working as designed
  18. WebEx
  19. Escalation
  20. New Field - No documentation
  21. P3 incident entered as a P1
  22. P1
  23. CSM E-mail
  24. Completed Infor Services Training