WebExGot helpfromcoworkerDoubleEscalationClosedcase >30 daysCoworkercalls insickNew Field - NodocumentationEscalationSolved> 10casesKBresolvedthe issueJT closed- WorkingasdesignedP1Perfect 10SurveyscoreCSME-mailP3incidententeredas a P1P3Escalation!P3 - CallcustomerbackASAP"HR's yourDaddy" -Non HRcaseCompletedInforServicesTrainingOut ofScopeissueJT closed- NoreasonwhyNew Screen,Nodocumen-tationCreateJTBusy day- SkippedlunchEnhancementrequestWebExGot helpfromcoworkerDoubleEscalationClosedcase >30 daysCoworkercalls insickNew Field - NodocumentationEscalationSolved> 10casesKBresolvedthe issueJT closed- WorkingasdesignedP1Perfect 10SurveyscoreCSME-mailP3incidententeredas a P1P3Escalation!P3 - CallcustomerbackASAP"HR's yourDaddy" -Non HRcaseCompletedInforServicesTrainingOut ofScopeissueJT closed- NoreasonwhyNew Screen,Nodocumen-tationCreateJTBusy day- SkippedlunchEnhancementrequest

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WebEx
  2. Got help from coworker
  3. Double Escalation
  4. Closed case > 30 days
  5. Coworker calls in sick
  6. New Field - No documentation
  7. Escalation
  8. Solved > 10 cases
  9. KB resolved the issue
  10. JT closed - Working as designed
  11. P1
  12. Perfect 10 Survey score
  13. CSM E-mail
  14. P3 incident entered as a P1
  15. P3 Escalation!
  16. P3 - Call customer back ASAP
  17. "HR's your Daddy" - Non HR case
  18. Completed Infor Services Training
  19. Out of Scope issue
  20. JT closed - No reason why
  21. New Screen, No documen-tation
  22. Create JT
  23. Busy day - Skipped lunch
  24. Enhancement request