CompletedInforServicesTrainingClosedcase >30 daysDoubleEscalationNew Field - NodocumentationPerfect 10SurveyscoreWebExJT closed- WorkingasdesignedCreateJTEnhancementrequestP3 - CallcustomerbackASAPKBresolvedthe issueOut ofScopeissueCoworkercalls insickSolved> 10casesGot helpfromcoworkerNew Screen,Nodocumen-tationBusy day- SkippedlunchP3Escalation!CSME-mailP3incidententeredas a P1P1JT closed- NoreasonwhyEscalation"HR's yourDaddy" -Non HRcaseCompletedInforServicesTrainingClosedcase >30 daysDoubleEscalationNew Field - NodocumentationPerfect 10SurveyscoreWebExJT closed- WorkingasdesignedCreateJTEnhancementrequestP3 - CallcustomerbackASAPKBresolvedthe issueOut ofScopeissueCoworkercalls insickSolved> 10casesGot helpfromcoworkerNew Screen,Nodocumen-tationBusy day- SkippedlunchP3Escalation!CSME-mailP3incidententeredas a P1P1JT closed- NoreasonwhyEscalation"HR's yourDaddy" -Non HRcase

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Completed Infor Services Training
  2. Closed case > 30 days
  3. Double Escalation
  4. New Field - No documentation
  5. Perfect 10 Survey score
  6. WebEx
  7. JT closed - Working as designed
  8. Create JT
  9. Enhancement request
  10. P3 - Call customer back ASAP
  11. KB resolved the issue
  12. Out of Scope issue
  13. Coworker calls in sick
  14. Solved > 10 cases
  15. Got help from coworker
  16. New Screen, No documen-tation
  17. Busy day - Skipped lunch
  18. P3 Escalation!
  19. CSM E-mail
  20. P3 incident entered as a P1
  21. P1
  22. JT closed - No reason why
  23. Escalation
  24. "HR's your Daddy" - Non HR case