P3Escalation!P3incidententeredas a P1JT closed- WorkingasdesignedGot helpfromcoworkerP3 - CallcustomerbackASAPKBresolvedthe issueWebExBusy day- SkippedlunchCreateJTEscalationEnhancementrequestCoworkercalls insickJT closed- NoreasonwhyP1CompletedInforServicesTrainingClosedcase >30 daysSolved> 10casesPerfect 10SurveyscoreOut ofScopeissueCSME-mailNew Field - NodocumentationNew Screen,Nodocumen-tation"HR's yourDaddy" -Non HRcaseDoubleEscalationP3Escalation!P3incidententeredas a P1JT closed- WorkingasdesignedGot helpfromcoworkerP3 - CallcustomerbackASAPKBresolvedthe issueWebExBusy day- SkippedlunchCreateJTEscalationEnhancementrequestCoworkercalls insickJT closed- NoreasonwhyP1CompletedInforServicesTrainingClosedcase >30 daysSolved> 10casesPerfect 10SurveyscoreOut ofScopeissueCSME-mailNew Field - NodocumentationNew Screen,Nodocumen-tation"HR's yourDaddy" -Non HRcaseDoubleEscalation

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 Escalation!
  2. P3 incident entered as a P1
  3. JT closed - Working as designed
  4. Got help from coworker
  5. P3 - Call customer back ASAP
  6. KB resolved the issue
  7. WebEx
  8. Busy day - Skipped lunch
  9. Create JT
  10. Escalation
  11. Enhancement request
  12. Coworker calls in sick
  13. JT closed - No reason why
  14. P1
  15. Completed Infor Services Training
  16. Closed case > 30 days
  17. Solved > 10 cases
  18. Perfect 10 Survey score
  19. Out of Scope issue
  20. CSM E-mail
  21. New Field - No documentation
  22. New Screen, No documen-tation
  23. "HR's your Daddy" - Non HR case
  24. Double Escalation