New Field - NodocumentationJT closed- NoreasonwhyDoubleEscalationP3incidententeredas a P1Coworkercalls insickCSME-mailKBresolvedthe issuePerfect 10SurveyscoreNew Screen,Nodocumen-tationClosedcase >30 days"HR's yourDaddy" -Non HRcaseGot helpfromcoworkerWebExP3 - CallcustomerbackASAPP1Solved> 10casesJT closed- WorkingasdesignedCompletedInforServicesTrainingCreateJTBusy day- SkippedlunchP3Escalation!EscalationOut ofScopeissueEnhancementrequestNew Field - NodocumentationJT closed- NoreasonwhyDoubleEscalationP3incidententeredas a P1Coworkercalls insickCSME-mailKBresolvedthe issuePerfect 10SurveyscoreNew Screen,Nodocumen-tationClosedcase >30 days"HR's yourDaddy" -Non HRcaseGot helpfromcoworkerWebExP3 - CallcustomerbackASAPP1Solved> 10casesJT closed- WorkingasdesignedCompletedInforServicesTrainingCreateJTBusy day- SkippedlunchP3Escalation!EscalationOut ofScopeissueEnhancementrequest

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Field - No documentation
  2. JT closed - No reason why
  3. Double Escalation
  4. P3 incident entered as a P1
  5. Coworker calls in sick
  6. CSM E-mail
  7. KB resolved the issue
  8. Perfect 10 Survey score
  9. New Screen, No documen-tation
  10. Closed case > 30 days
  11. "HR's your Daddy" - Non HR case
  12. Got help from coworker
  13. WebEx
  14. P3 - Call customer back ASAP
  15. P1
  16. Solved > 10 cases
  17. JT closed - Working as designed
  18. Completed Infor Services Training
  19. Create JT
  20. Busy day - Skipped lunch
  21. P3 Escalation!
  22. Escalation
  23. Out of Scope issue
  24. Enhancement request