Solved> 10casesP3incidententeredas a P1CSME-mailKBresolvedthe issueCoworkercalls insickNew Screen,Nodocumen-tationDoubleEscalationEnhancementrequest"HR's yourDaddy" -Non HRcaseP3Escalation!CompletedInforServicesTrainingJT closed- WorkingasdesignedOut ofScopeissueNew Field - NodocumentationBusy day- SkippedlunchEscalationCreateJTJT closed- NoreasonwhyP3 - CallcustomerbackASAPClosedcase >30 daysPerfect 10SurveyscoreP1WebExGot helpfromcoworkerSolved> 10casesP3incidententeredas a P1CSME-mailKBresolvedthe issueCoworkercalls insickNew Screen,Nodocumen-tationDoubleEscalationEnhancementrequest"HR's yourDaddy" -Non HRcaseP3Escalation!CompletedInforServicesTrainingJT closed- WorkingasdesignedOut ofScopeissueNew Field - NodocumentationBusy day- SkippedlunchEscalationCreateJTJT closed- NoreasonwhyP3 - CallcustomerbackASAPClosedcase >30 daysPerfect 10SurveyscoreP1WebExGot helpfromcoworker

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solved > 10 cases
  2. P3 incident entered as a P1
  3. CSM E-mail
  4. KB resolved the issue
  5. Coworker calls in sick
  6. New Screen, No documen-tation
  7. Double Escalation
  8. Enhancement request
  9. "HR's your Daddy" - Non HR case
  10. P3 Escalation!
  11. Completed Infor Services Training
  12. JT closed - Working as designed
  13. Out of Scope issue
  14. New Field - No documentation
  15. Busy day - Skipped lunch
  16. Escalation
  17. Create JT
  18. JT closed - No reason why
  19. P3 - Call customer back ASAP
  20. Closed case > 30 days
  21. Perfect 10 Survey score
  22. P1
  23. WebEx
  24. Got help from coworker