Closedcase >30 daysKBresolvedthe issueCompletedInforServicesTrainingPerfect 10SurveyscoreGot helpfromcoworkerP1DoubleEscalationP3incidententeredas a P1WebExJT closed- NoreasonwhyNew Field - NodocumentationEscalationSolved> 10casesP3 - CallcustomerbackASAPNew Screen,Nodocumen-tationBusy day- Skippedlunch"HR's yourDaddy" -Non HRcaseJT closed- WorkingasdesignedOut ofScopeissueCoworkercalls insickP3Escalation!CSME-mailCreateJTEnhancementrequestClosedcase >30 daysKBresolvedthe issueCompletedInforServicesTrainingPerfect 10SurveyscoreGot helpfromcoworkerP1DoubleEscalationP3incidententeredas a P1WebExJT closed- NoreasonwhyNew Field - NodocumentationEscalationSolved> 10casesP3 - CallcustomerbackASAPNew Screen,Nodocumen-tationBusy day- Skippedlunch"HR's yourDaddy" -Non HRcaseJT closed- WorkingasdesignedOut ofScopeissueCoworkercalls insickP3Escalation!CSME-mailCreateJTEnhancementrequest

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed case > 30 days
  2. KB resolved the issue
  3. Completed Infor Services Training
  4. Perfect 10 Survey score
  5. Got help from coworker
  6. P1
  7. Double Escalation
  8. P3 incident entered as a P1
  9. WebEx
  10. JT closed - No reason why
  11. New Field - No documentation
  12. Escalation
  13. Solved > 10 cases
  14. P3 - Call customer back ASAP
  15. New Screen, No documen-tation
  16. Busy day - Skipped lunch
  17. "HR's your Daddy" - Non HR case
  18. JT closed - Working as designed
  19. Out of Scope issue
  20. Coworker calls in sick
  21. P3 Escalation!
  22. CSM E-mail
  23. Create JT
  24. Enhancement request