Busy day - Skipped lunch New Screen, No documen- tation JT closed - No reason why P3 incident entered as a P1 CSM E-mail Perfect 10 Survey score Create JT P3 Escalation! Escalation Solved > 10 cases P1 Closed case > 30 days Double Escalation Out of Scope issue Enhancement request New Field - No documentation WebEx Got help from coworker KB resolved the issue Completed Infor Services Training P3 - Call customer back ASAP "HR's your Daddy" - Non HR case JT closed - Working as designed Coworker calls in sick Busy day - Skipped lunch New Screen, No documen- tation JT closed - No reason why P3 incident entered as a P1 CSM E-mail Perfect 10 Survey score Create JT P3 Escalation! Escalation Solved > 10 cases P1 Closed case > 30 days Double Escalation Out of Scope issue Enhancement request New Field - No documentation WebEx Got help from coworker KB resolved the issue Completed Infor Services Training P3 - Call customer back ASAP "HR's your Daddy" - Non HR case JT closed - Working as designed Coworker calls in sick
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Busy day - Skipped lunch
New Screen,
No documen-tation
JT closed - No reason why
P3 incident entered as a P1
CSM E-mail
Perfect 10 Survey score
Create JT
P3 Escalation!
Escalation
Solved > 10 cases
P1
Closed case > 30 days
Double Escalation
Out of Scope issue
Enhancement request
New Field - No documentation
WebEx
Got help from coworker
KB resolved the issue
Completed Infor Services
Training
P3 - Call customer back ASAP
"HR's your Daddy" - Non HR case
JT closed - Working as designed
Coworker calls in sick