JT closed- NoreasonwhyCreateJTWebExP1KBresolvedthe issueCSME-mailEnhancementrequestP3incidententeredas a P1Closedcase >30 daysBusy day- SkippedlunchNew Screen,Nodocumen-tationEscalationSolved> 10casesGot helpfromcoworkerNew Field - NodocumentationOut ofScopeissueDoubleEscalationJT closed- WorkingasdesignedP3 - CallcustomerbackASAP"HR's yourDaddy" -Non HRcaseCoworkercalls insickCompletedInforServicesTrainingPerfect 10SurveyscoreP3Escalation!JT closed- NoreasonwhyCreateJTWebExP1KBresolvedthe issueCSME-mailEnhancementrequestP3incidententeredas a P1Closedcase >30 daysBusy day- SkippedlunchNew Screen,Nodocumen-tationEscalationSolved> 10casesGot helpfromcoworkerNew Field - NodocumentationOut ofScopeissueDoubleEscalationJT closed- WorkingasdesignedP3 - CallcustomerbackASAP"HR's yourDaddy" -Non HRcaseCoworkercalls insickCompletedInforServicesTrainingPerfect 10SurveyscoreP3Escalation!

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JT closed - No reason why
  2. Create JT
  3. WebEx
  4. P1
  5. KB resolved the issue
  6. CSM E-mail
  7. Enhancement request
  8. P3 incident entered as a P1
  9. Closed case > 30 days
  10. Busy day - Skipped lunch
  11. New Screen, No documen-tation
  12. Escalation
  13. Solved > 10 cases
  14. Got help from coworker
  15. New Field - No documentation
  16. Out of Scope issue
  17. Double Escalation
  18. JT closed - Working as designed
  19. P3 - Call customer back ASAP
  20. "HR's your Daddy" - Non HR case
  21. Coworker calls in sick
  22. Completed Infor Services Training
  23. Perfect 10 Survey score
  24. P3 Escalation!