P3Escalation!Perfect 10SurveyscoreCSME-mailBusy day- SkippedlunchWebExOut ofScopeissueSolved> 10casesDoubleEscalationP3incidententeredas a P1New Screen,Nodocumen-tationP3 - CallcustomerbackASAPP1CreateJTCompletedInforServicesTrainingEscalationGot helpfromcoworkerKBresolvedthe issue"HR's yourDaddy" -Non HRcaseJT closed- WorkingasdesignedEnhancementrequestJT closed- NoreasonwhyNew Field - NodocumentationCoworkercalls insickClosedcase >30 daysP3Escalation!Perfect 10SurveyscoreCSME-mailBusy day- SkippedlunchWebExOut ofScopeissueSolved> 10casesDoubleEscalationP3incidententeredas a P1New Screen,Nodocumen-tationP3 - CallcustomerbackASAPP1CreateJTCompletedInforServicesTrainingEscalationGot helpfromcoworkerKBresolvedthe issue"HR's yourDaddy" -Non HRcaseJT closed- WorkingasdesignedEnhancementrequestJT closed- NoreasonwhyNew Field - NodocumentationCoworkercalls insickClosedcase >30 days

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. P3 Escalation!
  2. Perfect 10 Survey score
  3. CSM E-mail
  4. Busy day - Skipped lunch
  5. WebEx
  6. Out of Scope issue
  7. Solved > 10 cases
  8. Double Escalation
  9. P3 incident entered as a P1
  10. New Screen, No documen-tation
  11. P3 - Call customer back ASAP
  12. P1
  13. Create JT
  14. Completed Infor Services Training
  15. Escalation
  16. Got help from coworker
  17. KB resolved the issue
  18. "HR's your Daddy" - Non HR case
  19. JT closed - Working as designed
  20. Enhancement request
  21. JT closed - No reason why
  22. New Field - No documentation
  23. Coworker calls in sick
  24. Closed case > 30 days