Completed Infor Services Training Enhancement request Busy day - Skipped lunch CSM E-mail Coworker calls in sick KB resolved the issue P3 - Call customer back ASAP Create JT Out of Scope issue P3 incident entered as a P1 Double Escalation Solved > 10 cases P3 Escalation! Perfect 10 Survey score WebEx P1 New Field - No documentation "HR's your Daddy" - Non HR case Got help from coworker New Screen, No documen- tation Escalation Closed case > 30 days JT closed - Working as designed JT closed - No reason why Completed Infor Services Training Enhancement request Busy day - Skipped lunch CSM E-mail Coworker calls in sick KB resolved the issue P3 - Call customer back ASAP Create JT Out of Scope issue P3 incident entered as a P1 Double Escalation Solved > 10 cases P3 Escalation! Perfect 10 Survey score WebEx P1 New Field - No documentation "HR's your Daddy" - Non HR case Got help from coworker New Screen, No documen- tation Escalation Closed case > 30 days JT closed - Working as designed JT closed - No reason why
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed Infor Services
Training
Enhancement request
Busy day - Skipped lunch
CSM E-mail
Coworker calls in sick
KB resolved the issue
P3 - Call customer back ASAP
Create JT
Out of Scope issue
P3 incident entered as a P1
Double Escalation
Solved > 10 cases
P3 Escalation!
Perfect 10 Survey score
WebEx
P1
New Field - No documentation
"HR's your Daddy" - Non HR case
Got help from coworker
New Screen,
No documen-tation
Escalation
Closed case > 30 days
JT closed - Working as designed
JT closed - No reason why