Closedcase >30 daysGot helpfromcoworkerCompletedInforServicesTrainingJT closed- NoreasonwhyNew Field - NodocumentationWebExEnhancementrequestOut ofScopeissueBusy day- SkippedlunchSolved> 10casesJT closed- WorkingasdesignedCreateJTP1Perfect 10SurveyscoreKBresolvedthe issueNew Screen,Nodocumen-tationP3Escalation!P3incidententeredas a P1DoubleEscalationEscalationP3 - CallcustomerbackASAPCSME-mail"HR's yourDaddy" -Non HRcaseCoworkercalls insickClosedcase >30 daysGot helpfromcoworkerCompletedInforServicesTrainingJT closed- NoreasonwhyNew Field - NodocumentationWebExEnhancementrequestOut ofScopeissueBusy day- SkippedlunchSolved> 10casesJT closed- WorkingasdesignedCreateJTP1Perfect 10SurveyscoreKBresolvedthe issueNew Screen,Nodocumen-tationP3Escalation!P3incidententeredas a P1DoubleEscalationEscalationP3 - CallcustomerbackASAPCSME-mail"HR's yourDaddy" -Non HRcaseCoworkercalls insick

It's a Great Day at Infor!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Closed case > 30 days
  2. Got help from coworker
  3. Completed Infor Services Training
  4. JT closed - No reason why
  5. New Field - No documentation
  6. WebEx
  7. Enhancement request
  8. Out of Scope issue
  9. Busy day - Skipped lunch
  10. Solved > 10 cases
  11. JT closed - Working as designed
  12. Create JT
  13. P1
  14. Perfect 10 Survey score
  15. KB resolved the issue
  16. New Screen, No documen-tation
  17. P3 Escalation!
  18. P3 incident entered as a P1
  19. Double Escalation
  20. Escalation
  21. P3 - Call customer back ASAP
  22. CSM E-mail
  23. "HR's your Daddy" - Non HR case
  24. Coworker calls in sick