Escalation! CSM/PM/ICS E-mail Completed Infor Services Training More than 2 post-its from Dan P3 incident entered as a P1 P1! Busy day - Skipped lunch Double Escalation!! P3 - Call customer back ASAP!!! JT closed - No reason why Closed case > 30 days Solved > 10 cases WebEx JT closed - Working as designed KB resolved the issue New Field - No Field Help P3 Escalation! Got help from coworker Create JT Out of Scope issue Enhancement request Perfect 10 Survey score New Screen, No Form Help "HR's Your Daddy!" - Non HR case Escalation! CSM/PM/ICS E-mail Completed Infor Services Training More than 2 post-its from Dan P3 incident entered as a P1 P1! Busy day - Skipped lunch Double Escalation!! P3 - Call customer back ASAP!!! JT closed - No reason why Closed case > 30 days Solved > 10 cases WebEx JT closed - Working as designed KB resolved the issue New Field - No Field Help P3 Escalation! Got help from coworker Create JT Out of Scope issue Enhancement request Perfect 10 Survey score New Screen, No Form Help "HR's Your Daddy!" - Non HR case
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Escalation!
CSM/PM/ICS E-mail
Completed Infor Services Training
More than 2 post-its from Dan
P3 incident entered as a P1
P1!
Busy day - Skipped lunch
Double Escalation!!
P3 - Call customer back ASAP!!!
JT closed - No reason why
Closed case > 30 days
Solved > 10 cases
WebEx
JT closed - Working as designed
KB resolved the issue
New Field - No Field Help
P3 Escalation!
Got help from coworker
Create JT
Out of Scope issue
Enhancement request
Perfect 10 Survey score
New Screen, No Form Help
"HR's Your Daddy!" - Non HR case