KB resolved the issue New Field - No Field Help More than 2 post-its from Dan Busy day - Skipped lunch P3 - Call customer back ASAP!!! P3 incident entered as a P1 P1! Escalation! Solved > 10 cases Out of Scope issue JT closed - Working as designed Double Escalation!! Got help from coworker Enhancement request JT closed - No reason why CSM/PM/ICS E-mail Create JT WebEx "HR's Your Daddy!" - Non HR case Closed case > 30 days Perfect 10 Survey score P3 Escalation! New Screen, No Form Help Completed Infor Services Training KB resolved the issue New Field - No Field Help More than 2 post-its from Dan Busy day - Skipped lunch P3 - Call customer back ASAP!!! P3 incident entered as a P1 P1! Escalation! Solved > 10 cases Out of Scope issue JT closed - Working as designed Double Escalation!! Got help from coworker Enhancement request JT closed - No reason why CSM/PM/ICS E-mail Create JT WebEx "HR's Your Daddy!" - Non HR case Closed case > 30 days Perfect 10 Survey score P3 Escalation! New Screen, No Form Help Completed Infor Services Training
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
KB resolved the issue
New Field - No Field Help
More than 2 post-its from Dan
Busy day - Skipped lunch
P3 - Call customer back ASAP!!!
P3 incident entered as a P1
P1!
Escalation!
Solved > 10 cases
Out of Scope issue
JT closed - Working as designed
Double Escalation!!
Got help from coworker
Enhancement request
JT closed - No reason why
CSM/PM/ICS E-mail
Create JT
WebEx
"HR's Your Daddy!" - Non HR case
Closed case > 30 days
Perfect 10 Survey score
P3 Escalation!
New Screen, No Form Help
Completed Infor Services Training