P3incidententeredas a P1DoubleEscalation!!Got helpfromcoworkerCSM/PM/ICSE-mailOut ofScopeissueMore than2 post-itsfrom DanJT closed- Workingasdesigned"HR'sYourDaddy!" -Non HRcaseSolved> 10casesP1!New Field- No FieldHelpP3 - CallcustomerbackASAP!!!CompletedInforServicesTrainingKBresolvedthe issueCreateJTEnhancementrequestEscalation!Closedcase >30 daysP3Escalation!JT closed- NoreasonwhyWebExNewScreen,No FormHelpBusy day- SkippedlunchPerfect 10SurveyscoreP3incidententeredas a P1DoubleEscalation!!Got helpfromcoworkerCSM/PM/ICSE-mailOut ofScopeissueMore than2 post-itsfrom DanJT closed- Workingasdesigned"HR'sYourDaddy!" -Non HRcaseSolved> 10casesP1!New Field- No FieldHelpP3 - CallcustomerbackASAP!!!CompletedInforServicesTrainingKBresolvedthe issueCreateJTEnhancementrequestEscalation!Closedcase >30 daysP3Escalation!JT closed- NoreasonwhyWebExNewScreen,No FormHelpBusy day- SkippedlunchPerfect 10Surveyscore

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 incident entered as a P1
  2. Double Escalation!!
  3. Got help from coworker
  4. CSM/PM/ICS E-mail
  5. Out of Scope issue
  6. More than 2 post-its from Dan
  7. JT closed - Working as designed
  8. "HR's Your Daddy!" - Non HR case
  9. Solved > 10 cases
  10. P1!
  11. New Field - No Field Help
  12. P3 - Call customer back ASAP!!!
  13. Completed Infor Services Training
  14. KB resolved the issue
  15. Create JT
  16. Enhancement request
  17. Escalation!
  18. Closed case > 30 days
  19. P3 Escalation!
  20. JT closed - No reason why
  21. WebEx
  22. New Screen, No Form Help
  23. Busy day - Skipped lunch
  24. Perfect 10 Survey score