Completed Infor Services Training P3 incident entered as a P1 Closed case > 30 days KB resolved the issue JT closed - Working as designed JT closed - No reason why Double Escalation!! CSM/PM/ICS E-mail "HR's Your Daddy!" - Non HR case Busy day - Skipped lunch New Field - No Field Help Escalation! New Screen, No Form Help P3 Escalation! Out of Scope issue P3 - Call customer back ASAP!!! Perfect 10 Survey score Create JT Solved > 10 cases WebEx More than 2 post-its from Dan Got help from coworker Enhancement request P1! Completed Infor Services Training P3 incident entered as a P1 Closed case > 30 days KB resolved the issue JT closed - Working as designed JT closed - No reason why Double Escalation!! CSM/PM/ICS E-mail "HR's Your Daddy!" - Non HR case Busy day - Skipped lunch New Field - No Field Help Escalation! New Screen, No Form Help P3 Escalation! Out of Scope issue P3 - Call customer back ASAP!!! Perfect 10 Survey score Create JT Solved > 10 cases WebEx More than 2 post-its from Dan Got help from coworker Enhancement request P1!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed Infor Services Training
P3 incident entered as a P1
Closed case > 30 days
KB resolved the issue
JT closed - Working as designed
JT closed - No reason why
Double Escalation!!
CSM/PM/ICS E-mail
"HR's Your Daddy!" - Non HR case
Busy day - Skipped lunch
New Field - No Field Help
Escalation!
New Screen, No Form Help
P3 Escalation!
Out of Scope issue
P3 - Call customer back ASAP!!!
Perfect 10 Survey score
Create JT
Solved > 10 cases
WebEx
More than 2 post-its from Dan
Got help from coworker
Enhancement request
P1!