DoubleEscalation!!Solved> 10casesCompletedInforServicesTrainingKBresolvedthe issueGot helpfromcoworkerCreateJTWebExEscalation!"HR'sYourDaddy!" -Non HRcaseP3Escalation!JT closed- WorkingasdesignedOut ofScopeissuePerfect 10SurveyscoreNew Field- No FieldHelpEnhancementrequestBusy day- SkippedlunchClosedcase >30 daysP1!NewScreen,No FormHelpCSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyP3incidententeredas a P1More than2 post-itsfrom DanDoubleEscalation!!Solved> 10casesCompletedInforServicesTrainingKBresolvedthe issueGot helpfromcoworkerCreateJTWebExEscalation!"HR'sYourDaddy!" -Non HRcaseP3Escalation!JT closed- WorkingasdesignedOut ofScopeissuePerfect 10SurveyscoreNew Field- No FieldHelpEnhancementrequestBusy day- SkippedlunchClosedcase >30 daysP1!NewScreen,No FormHelpCSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyP3incidententeredas a P1More than2 post-itsfrom Dan

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Double Escalation!!
  2. Solved > 10 cases
  3. Completed Infor Services Training
  4. KB resolved the issue
  5. Got help from coworker
  6. Create JT
  7. WebEx
  8. Escalation!
  9. "HR's Your Daddy!" - Non HR case
  10. P3 Escalation!
  11. JT closed - Working as designed
  12. Out of Scope issue
  13. Perfect 10 Survey score
  14. New Field - No Field Help
  15. Enhancement request
  16. Busy day - Skipped lunch
  17. Closed case > 30 days
  18. P1!
  19. New Screen, No Form Help
  20. CSM/PM/ICS E-mail
  21. P3 - Call customer back ASAP!!!
  22. JT closed - No reason why
  23. P3 incident entered as a P1
  24. More than 2 post-its from Dan