P1!Escalation!CSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!CompletedInforServicesTrainingClosedcase >30 daysP3incidententeredas a P1"HR'sYourDaddy!" -Non HRcaseEnhancementrequestBusy day- SkippedlunchCreateJTWebExDoubleEscalation!!NewScreen,No FormHelpMore than2 post-itsfrom DanSolved> 10casesJT closed- WorkingasdesignedJT closed- NoreasonwhyGot helpfromcoworkerOut ofScopeissueNew Field- No FieldHelpKBresolvedthe issuePerfect 10SurveyscoreP3Escalation!P1!Escalation!CSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!CompletedInforServicesTrainingClosedcase >30 daysP3incidententeredas a P1"HR'sYourDaddy!" -Non HRcaseEnhancementrequestBusy day- SkippedlunchCreateJTWebExDoubleEscalation!!NewScreen,No FormHelpMore than2 post-itsfrom DanSolved> 10casesJT closed- WorkingasdesignedJT closed- NoreasonwhyGot helpfromcoworkerOut ofScopeissueNew Field- No FieldHelpKBresolvedthe issuePerfect 10SurveyscoreP3Escalation!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P1!
  2. Escalation!
  3. CSM/PM/ICS E-mail
  4. P3 - Call customer back ASAP!!!
  5. Completed Infor Services Training
  6. Closed case > 30 days
  7. P3 incident entered as a P1
  8. "HR's Your Daddy!" - Non HR case
  9. Enhancement request
  10. Busy day - Skipped lunch
  11. Create JT
  12. WebEx
  13. Double Escalation!!
  14. New Screen, No Form Help
  15. More than 2 post-its from Dan
  16. Solved > 10 cases
  17. JT closed - Working as designed
  18. JT closed - No reason why
  19. Got help from coworker
  20. Out of Scope issue
  21. New Field - No Field Help
  22. KB resolved the issue
  23. Perfect 10 Survey score
  24. P3 Escalation!