EnhancementrequestKBresolvedthe issueP3Escalation!CompletedInforServicesTrainingP1!JT closed- WorkingasdesignedMore than2 post-itsfrom DanGot helpfromcoworkerPerfect 10SurveyscoreP3incidententeredas a P1Busy day- SkippedlunchEscalation!DoubleEscalation!!NewScreen,No FormHelpCreateJTNew Field- No FieldHelpClosedcase >30 days"HR'sYourDaddy!" -Non HRcaseCSM/PM/ICSE-mailOut ofScopeissueWebExJT closed- NoreasonwhySolved> 10casesP3 - CallcustomerbackASAP!!!EnhancementrequestKBresolvedthe issueP3Escalation!CompletedInforServicesTrainingP1!JT closed- WorkingasdesignedMore than2 post-itsfrom DanGot helpfromcoworkerPerfect 10SurveyscoreP3incidententeredas a P1Busy day- SkippedlunchEscalation!DoubleEscalation!!NewScreen,No FormHelpCreateJTNew Field- No FieldHelpClosedcase >30 days"HR'sYourDaddy!" -Non HRcaseCSM/PM/ICSE-mailOut ofScopeissueWebExJT closed- NoreasonwhySolved> 10casesP3 - CallcustomerbackASAP!!!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enhancement request
  2. KB resolved the issue
  3. P3 Escalation!
  4. Completed Infor Services Training
  5. P1!
  6. JT closed - Working as designed
  7. More than 2 post-its from Dan
  8. Got help from coworker
  9. Perfect 10 Survey score
  10. P3 incident entered as a P1
  11. Busy day - Skipped lunch
  12. Escalation!
  13. Double Escalation!!
  14. New Screen, No Form Help
  15. Create JT
  16. New Field - No Field Help
  17. Closed case > 30 days
  18. "HR's Your Daddy!" - Non HR case
  19. CSM/PM/ICS E-mail
  20. Out of Scope issue
  21. WebEx
  22. JT closed - No reason why
  23. Solved > 10 cases
  24. P3 - Call customer back ASAP!!!