KBresolvedthe issueNew Field- No FieldHelpMore than2 post-itsfrom DanBusy day- SkippedlunchP3 - CallcustomerbackASAP!!!P3incidententeredas a P1P1!Escalation!Solved> 10casesOut ofScopeissueJT closed- WorkingasdesignedDoubleEscalation!!Got helpfromcoworkerEnhancementrequestJT closed- NoreasonwhyCSM/PM/ICSE-mailCreateJTWebEx"HR'sYourDaddy!" -Non HRcaseClosedcase >30 daysPerfect 10SurveyscoreP3Escalation!NewScreen,No FormHelpCompletedInforServicesTrainingKBresolvedthe issueNew Field- No FieldHelpMore than2 post-itsfrom DanBusy day- SkippedlunchP3 - CallcustomerbackASAP!!!P3incidententeredas a P1P1!Escalation!Solved> 10casesOut ofScopeissueJT closed- WorkingasdesignedDoubleEscalation!!Got helpfromcoworkerEnhancementrequestJT closed- NoreasonwhyCSM/PM/ICSE-mailCreateJTWebEx"HR'sYourDaddy!" -Non HRcaseClosedcase >30 daysPerfect 10SurveyscoreP3Escalation!NewScreen,No FormHelpCompletedInforServicesTraining

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KB resolved the issue
  2. New Field - No Field Help
  3. More than 2 post-its from Dan
  4. Busy day - Skipped lunch
  5. P3 - Call customer back ASAP!!!
  6. P3 incident entered as a P1
  7. P1!
  8. Escalation!
  9. Solved > 10 cases
  10. Out of Scope issue
  11. JT closed - Working as designed
  12. Double Escalation!!
  13. Got help from coworker
  14. Enhancement request
  15. JT closed - No reason why
  16. CSM/PM/ICS E-mail
  17. Create JT
  18. WebEx
  19. "HR's Your Daddy!" - Non HR case
  20. Closed case > 30 days
  21. Perfect 10 Survey score
  22. P3 Escalation!
  23. New Screen, No Form Help
  24. Completed Infor Services Training