"HR's Your Daddy!" - Non HR case Perfect 10 Survey score Double Escalation!! Create JT Solved > 10 cases P1! Enhancement request P3 - Call customer back ASAP!!! Closed case > 30 days JT closed - Working as designed Escalation! JT closed - No reason why P3 incident entered as a P1 Completed Infor Services Training Out of Scope issue WebEx KB resolved the issue CSM/PM/ICS E-mail More than 2 post-its from Dan New Screen, No Form Help New Field - No Field Help Busy day - Skipped lunch Got help from coworker P3 Escalation! "HR's Your Daddy!" - Non HR case Perfect 10 Survey score Double Escalation!! Create JT Solved > 10 cases P1! Enhancement request P3 - Call customer back ASAP!!! Closed case > 30 days JT closed - Working as designed Escalation! JT closed - No reason why P3 incident entered as a P1 Completed Infor Services Training Out of Scope issue WebEx KB resolved the issue CSM/PM/ICS E-mail More than 2 post-its from Dan New Screen, No Form Help New Field - No Field Help Busy day - Skipped lunch Got help from coworker P3 Escalation!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"HR's Your Daddy!" - Non HR case
Perfect 10 Survey score
Double Escalation!!
Create JT
Solved > 10 cases
P1!
Enhancement request
P3 - Call customer back ASAP!!!
Closed case > 30 days
JT closed - Working as designed
Escalation!
JT closed - No reason why
P3 incident entered as a P1
Completed Infor Services Training
Out of Scope issue
WebEx
KB resolved the issue
CSM/PM/ICS E-mail
More than 2 post-its from Dan
New Screen, No Form Help
New Field - No Field Help
Busy day - Skipped lunch
Got help from coworker
P3 Escalation!