Escalation!CSM/PM/ICSE-mailCompletedInforServicesTrainingMore than2 post-itsfrom DanP3incidententeredas a P1P1!Busy day- SkippedlunchDoubleEscalation!!P3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyClosedcase >30 daysSolved> 10casesWebExJT closed- WorkingasdesignedKBresolvedthe issueNew Field- No FieldHelpP3Escalation!Got helpfromcoworkerCreateJTOut ofScopeissueEnhancementrequestPerfect 10SurveyscoreNewScreen,No FormHelp"HR'sYourDaddy!" -Non HRcaseEscalation!CSM/PM/ICSE-mailCompletedInforServicesTrainingMore than2 post-itsfrom DanP3incidententeredas a P1P1!Busy day- SkippedlunchDoubleEscalation!!P3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyClosedcase >30 daysSolved> 10casesWebExJT closed- WorkingasdesignedKBresolvedthe issueNew Field- No FieldHelpP3Escalation!Got helpfromcoworkerCreateJTOut ofScopeissueEnhancementrequestPerfect 10SurveyscoreNewScreen,No FormHelp"HR'sYourDaddy!" -Non HRcase

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation!
  2. CSM/PM/ICS E-mail
  3. Completed Infor Services Training
  4. More than 2 post-its from Dan
  5. P3 incident entered as a P1
  6. P1!
  7. Busy day - Skipped lunch
  8. Double Escalation!!
  9. P3 - Call customer back ASAP!!!
  10. JT closed - No reason why
  11. Closed case > 30 days
  12. Solved > 10 cases
  13. WebEx
  14. JT closed - Working as designed
  15. KB resolved the issue
  16. New Field - No Field Help
  17. P3 Escalation!
  18. Got help from coworker
  19. Create JT
  20. Out of Scope issue
  21. Enhancement request
  22. Perfect 10 Survey score
  23. New Screen, No Form Help
  24. "HR's Your Daddy!" - Non HR case