Escalation! Completed Infor Services Training Closed case > 30 days P3 incident entered as a P1 New Field - No Field Help WebEx Got help from coworker P3 - Call customer back ASAP!!! More than 2 post-its from Dan CSM/PM/ICS E-mail Double Escalation!! P3 Escalation! Create JT "HR's Your Daddy!" - Non HR case New Screen, No Form Help P1! JT closed - Working as designed KB resolved the issue Perfect 10 Survey score Out of Scope issue Enhancement request JT closed - No reason why Solved > 10 cases Busy day - Skipped lunch Escalation! Completed Infor Services Training Closed case > 30 days P3 incident entered as a P1 New Field - No Field Help WebEx Got help from coworker P3 - Call customer back ASAP!!! More than 2 post-its from Dan CSM/PM/ICS E-mail Double Escalation!! P3 Escalation! Create JT "HR's Your Daddy!" - Non HR case New Screen, No Form Help P1! JT closed - Working as designed KB resolved the issue Perfect 10 Survey score Out of Scope issue Enhancement request JT closed - No reason why Solved > 10 cases Busy day - Skipped lunch
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Escalation!
Completed Infor Services Training
Closed case > 30 days
P3 incident entered as a P1
New Field - No Field Help
WebEx
Got help from coworker
P3 - Call customer back ASAP!!!
More than 2 post-its from Dan
CSM/PM/ICS E-mail
Double Escalation!!
P3 Escalation!
Create JT
"HR's Your Daddy!" - Non HR case
New Screen, No Form Help
P1!
JT closed - Working as designed
KB resolved the issue
Perfect 10 Survey score
Out of Scope issue
Enhancement request
JT closed - No reason why
Solved > 10 cases
Busy day - Skipped lunch