P3 Escalation! Double Escalation!! Busy day - Skipped lunch P3 - Call customer back ASAP!!! CSM E-mail WebEx Out of Scope issue P3 incident entered as a P1 "HR's Your Daddy!" - Non HR case JT closed - Working as designed Busy day - Skipped lunch Completed Infor Services Training Perfect 10 Survey score P3 - Call customer back ASAP!!! JT closed - Working as designed Got help from coworker Escalation! KB resolved the issue KB resolved the issue New Screen, No Form Help New Field - No documentation Closed case > 30 days P1! Got help from coworker More than 2 post-its from Dan JT closed - No reason why P3 incident entered as a P1 Closed case > 30 days Create JT Perfect 10 Survey score P3 Escalation! WebEx "HR's Your Daddy!" - Non HR case Enhancement request CSM/PM/ICS E-mail Solved > 10 cases JT closed - No reason why P1! New Screen, No documentation Escalation! New Field - No Field Help Double Escalation!! Enhancement request Out of Scope issue More than 2 post-its from Dan Create JT Completed Infor Services Training Solved > 10 cases P3 Escalation! Double Escalation!! Busy day - Skipped lunch P3 - Call customer back ASAP!!! CSM E-mail WebEx Out of Scope issue P3 incident entered as a P1 "HR's Your Daddy!" - Non HR case JT closed - Working as designed Busy day - Skipped lunch Completed Infor Services Training Perfect 10 Survey score P3 - Call customer back ASAP!!! JT closed - Working as designed Got help from coworker Escalation! KB resolved the issue KB resolved the issue New Screen, No Form Help New Field - No documentation Closed case > 30 days P1! Got help from coworker More than 2 post-its from Dan JT closed - No reason why P3 incident entered as a P1 Closed case > 30 days Create JT Perfect 10 Survey score P3 Escalation! WebEx "HR's Your Daddy!" - Non HR case Enhancement request CSM/PM/ICS E-mail Solved > 10 cases JT closed - No reason why P1! New Screen, No documentation Escalation! New Field - No Field Help Double Escalation!! Enhancement request Out of Scope issue More than 2 post-its from Dan Create JT Completed Infor Services Training Solved > 10 cases
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P3 Escalation!
Double Escalation!!
Busy day - Skipped lunch
P3 - Call customer back ASAP!!!
CSM E-mail
WebEx
Out of Scope issue
P3 incident entered as a P1
"HR's Your Daddy!" - Non HR case
JT closed - Working as designed
Busy day - Skipped lunch
Completed Infor Services Training
Perfect 10 Survey score
P3 - Call customer back ASAP!!!
JT closed - Working as designed
Got help from coworker
Escalation!
KB resolved the issue
KB resolved the issue
New Screen, No Form Help
New Field - No documentation
Closed case > 30 days
P1!
Got help from coworker
More than 2 post-its from Dan
JT closed - No reason why
P3 incident entered as a P1
Closed case > 30 days
Create JT
Perfect 10 Survey score
P3 Escalation!
WebEx
"HR's Your Daddy!" - Non HR case
Enhancement request
CSM/PM/ICS E-mail
Solved > 10 cases
JT closed - No reason why
P1!
New Screen, No documentation
Escalation!
New Field - No Field Help
Double Escalation!!
Enhancement request
Out of Scope issue
More than 2 post-its from Dan
Create JT
Completed Infor Services Training
Solved > 10 cases