Busy day - Skipped lunch New Field - No Field Help Got help from coworker JT closed - No reason why New Screen, No Form Help P3 incident entered as a P1 JT closed - Working as designed Completed Infor Services Training KB resolved the issue Enhancement request More than 2 post-its from Dan P3 Escalation! P1! CSM/PM/ICS E-mail Closed case > 30 days Enhancement request WebEx New Screen, No documentation CSM E-mail Escalation! Perfect 10 Survey score Completed Infor Services Training JT closed - No reason why Out of Scope issue KB resolved the issue Double Escalation!! P3 - Call customer back ASAP!!! Create JT P3 - Call customer back ASAP!!! P3 incident entered as a P1 Busy day - Skipped lunch P3 Escalation! Solved > 10 cases Create JT "HR's Your Daddy!" - Non HR case P1! WebEx JT closed - Working as designed Out of Scope issue Closed case > 30 days "HR's Your Daddy!" - Non HR case Double Escalation!! New Field - No documentation Solved > 10 cases Escalation! Perfect 10 Survey score Got help from coworker More than 2 post-its from Dan Busy day - Skipped lunch New Field - No Field Help Got help from coworker JT closed - No reason why New Screen, No Form Help P3 incident entered as a P1 JT closed - Working as designed Completed Infor Services Training KB resolved the issue Enhancement request More than 2 post-its from Dan P3 Escalation! P1! CSM/PM/ICS E-mail Closed case > 30 days Enhancement request WebEx New Screen, No documentation CSM E-mail Escalation! Perfect 10 Survey score Completed Infor Services Training JT closed - No reason why Out of Scope issue KB resolved the issue Double Escalation!! P3 - Call customer back ASAP!!! Create JT P3 - Call customer back ASAP!!! P3 incident entered as a P1 Busy day - Skipped lunch P3 Escalation! Solved > 10 cases Create JT "HR's Your Daddy!" - Non HR case P1! WebEx JT closed - Working as designed Out of Scope issue Closed case > 30 days "HR's Your Daddy!" - Non HR case Double Escalation!! New Field - No documentation Solved > 10 cases Escalation! Perfect 10 Survey score Got help from coworker More than 2 post-its from Dan
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Busy day - Skipped lunch
New Field - No Field Help
Got help from coworker
JT closed - No reason why
New Screen, No Form Help
P3 incident entered as a P1
JT closed - Working as designed
Completed Infor Services Training
KB resolved the issue
Enhancement request
More than 2 post-its from Dan
P3 Escalation!
P1!
CSM/PM/ICS E-mail
Closed case > 30 days
Enhancement request
WebEx
New Screen, No documentation
CSM E-mail
Escalation!
Perfect 10 Survey score
Completed Infor Services Training
JT closed - No reason why
Out of Scope issue
KB resolved the issue
Double Escalation!!
P3 - Call customer back ASAP!!!
Create JT
P3 - Call customer back ASAP!!!
P3 incident entered as a P1
Busy day - Skipped lunch
P3 Escalation!
Solved > 10 cases
Create JT
"HR's Your Daddy!" - Non HR case
P1!
WebEx
JT closed - Working as designed
Out of Scope issue
Closed case > 30 days
"HR's Your Daddy!" - Non HR case
Double Escalation!!
New Field - No documentation
Solved > 10 cases
Escalation!
Perfect 10 Survey score
Got help from coworker
More than 2 post-its from Dan