P3 - CallcustomerbackASAP!!!Perfect 10SurveyscoreJT closed- WorkingasdesignedWebExP3Escalation!CreateJTGot helpfromcoworkerCSME-mailNew Field- No FieldHelpDoubleEscalation!!"HR'sYourDaddy!" -Non HRcaseEscalation!New Field - NodocumentationKBresolvedthe issueClosedcase >30 daysP3incidententeredas a P1New Screen,NodocumentationNewScreen,No FormHelpJT closed- NoreasonwhyCSM/PM/ICSE-mailGot helpfromcoworkerP3 - CallcustomerbackASAP!!!Solved> 10casesJT closed- NoreasonwhyPerfect 10SurveyscoreClosedcase >30 days"HR'sYourDaddy!" -Non HRcaseKBresolvedthe issueSolved> 10casesP3incidententeredas a P1Out ofScopeissueEscalation!More than2 post-itsfrom DanOut ofScopeissueEnhancementrequestBusy day- SkippedlunchMore than2 post-itsfrom DanP1!EnhancementrequestJT closed- WorkingasdesignedCompletedInforServicesTrainingBusy day- SkippedlunchCompletedInforServicesTrainingCreateJTDoubleEscalation!!WebExP3Escalation!P1!P3 - CallcustomerbackASAP!!!Perfect 10SurveyscoreJT closed- WorkingasdesignedWebExP3Escalation!CreateJTGot helpfromcoworkerCSME-mailNew Field- No FieldHelpDoubleEscalation!!"HR'sYourDaddy!" -Non HRcaseEscalation!New Field - NodocumentationKBresolvedthe issueClosedcase >30 daysP3incidententeredas a P1New Screen,NodocumentationNewScreen,No FormHelpJT closed- NoreasonwhyCSM/PM/ICSE-mailGot helpfromcoworkerP3 - CallcustomerbackASAP!!!Solved> 10casesJT closed- NoreasonwhyPerfect 10SurveyscoreClosedcase >30 days"HR'sYourDaddy!" -Non HRcaseKBresolvedthe issueSolved> 10casesP3incidententeredas a P1Out ofScopeissueEscalation!More than2 post-itsfrom DanOut ofScopeissueEnhancementrequestBusy day- SkippedlunchMore than2 post-itsfrom DanP1!EnhancementrequestJT closed- WorkingasdesignedCompletedInforServicesTrainingBusy day- SkippedlunchCompletedInforServicesTrainingCreateJTDoubleEscalation!!WebExP3Escalation!P1!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 - Call customer back ASAP!!!
  2. Perfect 10 Survey score
  3. JT closed - Working as designed
  4. WebEx
  5. P3 Escalation!
  6. Create JT
  7. Got help from coworker
  8. CSM E-mail
  9. New Field - No Field Help
  10. Double Escalation!!
  11. "HR's Your Daddy!" - Non HR case
  12. Escalation!
  13. New Field - No documentation
  14. KB resolved the issue
  15. Closed case > 30 days
  16. P3 incident entered as a P1
  17. New Screen, No documentation
  18. New Screen, No Form Help
  19. JT closed - No reason why
  20. CSM/PM/ICS E-mail
  21. Got help from coworker
  22. P3 - Call customer back ASAP!!!
  23. Solved > 10 cases
  24. JT closed - No reason why
  25. Perfect 10 Survey score
  26. Closed case > 30 days
  27. "HR's Your Daddy!" - Non HR case
  28. KB resolved the issue
  29. Solved > 10 cases
  30. P3 incident entered as a P1
  31. Out of Scope issue
  32. Escalation!
  33. More than 2 post-its from Dan
  34. Out of Scope issue
  35. Enhancement request
  36. Busy day - Skipped lunch
  37. More than 2 post-its from Dan
  38. P1!
  39. Enhancement request
  40. JT closed - Working as designed
  41. Completed Infor Services Training
  42. Busy day - Skipped lunch
  43. Completed Infor Services Training
  44. Create JT
  45. Double Escalation!!
  46. WebEx
  47. P3 Escalation!
  48. P1!