P3Escalation!Solved> 10casesClosedcase >30 daysBusy day- SkippedlunchJT closed- WorkingasdesignedJT closed- NoreasonwhyCreateJTGot helpfromcoworkerCompletedInforServicesTrainingP3 - CallcustomerbackASAP!!!JT closed- WorkingasdesignedCSME-mailEscalation!Got helpfromcoworkerPerfect 10SurveyscoreNewScreen,No FormHelpNew Screen,NodocumentationEnhancementrequest"HR'sYourDaddy!" -Non HRcaseWebExOut ofScopeissueCompletedInforServicesTrainingP3incidententeredas a P1DoubleEscalation!!New Field - NodocumentationCSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!KBresolvedthe issueBusy day- SkippedlunchMore than2 post-itsfrom DanKBresolvedthe issueEnhancementrequestEscalation!P1!More than2 post-itsfrom DanP3Escalation!JT closed- NoreasonwhyOut ofScopeissueClosedcase >30 daysP1!Solved> 10casesP3incidententeredas a P1CreateJTWebExNew Field- No FieldHelpPerfect 10Surveyscore"HR'sYourDaddy!" -Non HRcaseDoubleEscalation!!P3Escalation!Solved> 10casesClosedcase >30 daysBusy day- SkippedlunchJT closed- WorkingasdesignedJT closed- NoreasonwhyCreateJTGot helpfromcoworkerCompletedInforServicesTrainingP3 - CallcustomerbackASAP!!!JT closed- WorkingasdesignedCSME-mailEscalation!Got helpfromcoworkerPerfect 10SurveyscoreNewScreen,No FormHelpNew Screen,NodocumentationEnhancementrequest"HR'sYourDaddy!" -Non HRcaseWebExOut ofScopeissueCompletedInforServicesTrainingP3incidententeredas a P1DoubleEscalation!!New Field - NodocumentationCSM/PM/ICSE-mailP3 - CallcustomerbackASAP!!!KBresolvedthe issueBusy day- SkippedlunchMore than2 post-itsfrom DanKBresolvedthe issueEnhancementrequestEscalation!P1!More than2 post-itsfrom DanP3Escalation!JT closed- NoreasonwhyOut ofScopeissueClosedcase >30 daysP1!Solved> 10casesP3incidententeredas a P1CreateJTWebExNew Field- No FieldHelpPerfect 10Surveyscore"HR'sYourDaddy!" -Non HRcaseDoubleEscalation!!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. P3 Escalation!
  2. Solved > 10 cases
  3. Closed case > 30 days
  4. Busy day - Skipped lunch
  5. JT closed - Working as designed
  6. JT closed - No reason why
  7. Create JT
  8. Got help from coworker
  9. Completed Infor Services Training
  10. P3 - Call customer back ASAP!!!
  11. JT closed - Working as designed
  12. CSM E-mail
  13. Escalation!
  14. Got help from coworker
  15. Perfect 10 Survey score
  16. New Screen, No Form Help
  17. New Screen, No documentation
  18. Enhancement request
  19. "HR's Your Daddy!" - Non HR case
  20. WebEx
  21. Out of Scope issue
  22. Completed Infor Services Training
  23. P3 incident entered as a P1
  24. Double Escalation!!
  25. New Field - No documentation
  26. CSM/PM/ICS E-mail
  27. P3 - Call customer back ASAP!!!
  28. KB resolved the issue
  29. Busy day - Skipped lunch
  30. More than 2 post-its from Dan
  31. KB resolved the issue
  32. Enhancement request
  33. Escalation!
  34. P1!
  35. More than 2 post-its from Dan
  36. P3 Escalation!
  37. JT closed - No reason why
  38. Out of Scope issue
  39. Closed case > 30 days
  40. P1!
  41. Solved > 10 cases
  42. P3 incident entered as a P1
  43. Create JT
  44. WebEx
  45. New Field - No Field Help
  46. Perfect 10 Survey score
  47. "HR's Your Daddy!" - Non HR case
  48. Double Escalation!!