P3 - Call customer back ASAP!!! Perfect 10 Survey score JT closed - Working as designed WebEx P3 Escalation! Create JT Got help from coworker CSM E-mail New Field - No Field Help Double Escalation!! "HR's Your Daddy!" - Non HR case Escalation! New Field - No documentation KB resolved the issue Closed case > 30 days P3 incident entered as a P1 New Screen, No documentation New Screen, No Form Help JT closed - No reason why CSM/PM/ICS E-mail Got help from coworker P3 - Call customer back ASAP!!! Solved > 10 cases JT closed - No reason why Perfect 10 Survey score Closed case > 30 days "HR's Your Daddy!" - Non HR case KB resolved the issue Solved > 10 cases P3 incident entered as a P1 Out of Scope issue Escalation! More than 2 post-its from Dan Out of Scope issue Enhancement request Busy day - Skipped lunch More than 2 post-its from Dan P1! Enhancement request JT closed - Working as designed Completed Infor Services Training Busy day - Skipped lunch Completed Infor Services Training Create JT Double Escalation!! WebEx P3 Escalation! P1! P3 - Call customer back ASAP!!! Perfect 10 Survey score JT closed - Working as designed WebEx P3 Escalation! Create JT Got help from coworker CSM E-mail New Field - No Field Help Double Escalation!! "HR's Your Daddy!" - Non HR case Escalation! New Field - No documentation KB resolved the issue Closed case > 30 days P3 incident entered as a P1 New Screen, No documentation New Screen, No Form Help JT closed - No reason why CSM/PM/ICS E-mail Got help from coworker P3 - Call customer back ASAP!!! Solved > 10 cases JT closed - No reason why Perfect 10 Survey score Closed case > 30 days "HR's Your Daddy!" - Non HR case KB resolved the issue Solved > 10 cases P3 incident entered as a P1 Out of Scope issue Escalation! More than 2 post-its from Dan Out of Scope issue Enhancement request Busy day - Skipped lunch More than 2 post-its from Dan P1! Enhancement request JT closed - Working as designed Completed Infor Services Training Busy day - Skipped lunch Completed Infor Services Training Create JT Double Escalation!! WebEx P3 Escalation! P1!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P3 - Call customer back ASAP!!!
Perfect 10 Survey score
JT closed - Working as designed
WebEx
P3 Escalation!
Create JT
Got help from coworker
CSM E-mail
New Field - No Field Help
Double Escalation!!
"HR's Your Daddy!" - Non HR case
Escalation!
New Field - No documentation
KB resolved the issue
Closed case > 30 days
P3 incident entered as a P1
New Screen, No documentation
New Screen, No Form Help
JT closed - No reason why
CSM/PM/ICS E-mail
Got help from coworker
P3 - Call customer back ASAP!!!
Solved > 10 cases
JT closed - No reason why
Perfect 10 Survey score
Closed case > 30 days
"HR's Your Daddy!" - Non HR case
KB resolved the issue
Solved > 10 cases
P3 incident entered as a P1
Out of Scope issue
Escalation!
More than 2 post-its from Dan
Out of Scope issue
Enhancement request
Busy day - Skipped lunch
More than 2 post-its from Dan
P1!
Enhancement request
JT closed - Working as designed
Completed Infor Services Training
Busy day - Skipped lunch
Completed Infor Services Training
Create JT
Double Escalation!!
WebEx
P3 Escalation!
P1!