Create JT P3 Escalation! "HR's Your Daddy!" - Non HR case Got help from coworker KB resolved the issue P1! Closed case > 30 days WebEx P3 - Call customer back ASAP!!! Double Escalation!! New Field - No documentation New Field - No Field Help Perfect 10 Survey score "HR's Your Daddy!" - Non HR case CSM E-mail P1! Solved > 10 cases Escalation! More than 2 post-its from Dan JT closed - Working as designed Closed case > 30 days KB resolved the issue JT closed - No reason why WebEx Got help from coworker Out of Scope issue Create JT Perfect 10 Survey score P3 - Call customer back ASAP!!! P3 incident entered as a P1 More than 2 post-its from Dan JT closed - Working as designed Solved > 10 cases P3 Escalation! Out of Scope issue New Screen, No documentation New Screen, No Form Help Escalation! Enhancement request Double Escalation!! Busy day - Skipped lunch Completed Infor Services Training Enhancement request P3 incident entered as a P1 Busy day - Skipped lunch CSM/PM/ICS E-mail JT closed - No reason why Completed Infor Services Training Create JT P3 Escalation! "HR's Your Daddy!" - Non HR case Got help from coworker KB resolved the issue P1! Closed case > 30 days WebEx P3 - Call customer back ASAP!!! Double Escalation!! New Field - No documentation New Field - No Field Help Perfect 10 Survey score "HR's Your Daddy!" - Non HR case CSM E-mail P1! Solved > 10 cases Escalation! More than 2 post-its from Dan JT closed - Working as designed Closed case > 30 days KB resolved the issue JT closed - No reason why WebEx Got help from coworker Out of Scope issue Create JT Perfect 10 Survey score P3 - Call customer back ASAP!!! P3 incident entered as a P1 More than 2 post-its from Dan JT closed - Working as designed Solved > 10 cases P3 Escalation! Out of Scope issue New Screen, No documentation New Screen, No Form Help Escalation! Enhancement request Double Escalation!! Busy day - Skipped lunch Completed Infor Services Training Enhancement request P3 incident entered as a P1 Busy day - Skipped lunch CSM/PM/ICS E-mail JT closed - No reason why Completed Infor Services Training
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Create JT
P3 Escalation!
"HR's Your Daddy!" - Non HR case
Got help from coworker
KB resolved the issue
P1!
Closed case > 30 days
WebEx
P3 - Call customer back ASAP!!!
Double Escalation!!
New Field - No documentation
New Field - No Field Help
Perfect 10 Survey score
"HR's Your Daddy!" - Non HR case
CSM E-mail
P1!
Solved > 10 cases
Escalation!
More than 2 post-its from Dan
JT closed - Working as designed
Closed case > 30 days
KB resolved the issue
JT closed - No reason why
WebEx
Got help from coworker
Out of Scope issue
Create JT
Perfect 10 Survey score
P3 - Call customer back ASAP!!!
P3 incident entered as a P1
More than 2 post-its from Dan
JT closed - Working as designed
Solved > 10 cases
P3 Escalation!
Out of Scope issue
New Screen, No documentation
New Screen, No Form Help
Escalation!
Enhancement request
Double Escalation!!
Busy day - Skipped lunch
Completed Infor Services Training
Enhancement request
P3 incident entered as a P1
Busy day - Skipped lunch
CSM/PM/ICS E-mail
JT closed - No reason why
Completed Infor Services Training