Escalation!More than2 post-itsfrom DanBusy day- SkippedlunchP3 - CallcustomerbackASAP!!!Closedcase >30 daysKBresolvedthe issueKBresolvedthe issueClosedcase >30 daysSolved> 10casesWebExWebExP3Escalation!Busy day- SkippedlunchGot helpfromcoworkerP3incidententeredas a P1Perfect 10SurveyscoreCreateJT"HR'sYourDaddy!" -Non HRcaseEnhancementrequestNew Field- No FieldHelpJT closed- NoreasonwhyDoubleEscalation!!P3Escalation!JT closed- NoreasonwhyOut ofScopeissueEscalation!DoubleEscalation!!P1!Perfect 10SurveyscoreCreateJTNewScreen,No FormHelpP1!Out ofScopeissueP3 - CallcustomerbackASAP!!!EnhancementrequestCSME-mailGot helpfromcoworkerCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseNew Field - NodocumentationNew Screen,NodocumentationCompletedInforServicesTrainingJT closed- WorkingasdesignedP3incidententeredas a P1CSM/PM/ICSE-mailJT closed- WorkingasdesignedSolved> 10casesMore than2 post-itsfrom DanEscalation!More than2 post-itsfrom DanBusy day- SkippedlunchP3 - CallcustomerbackASAP!!!Closedcase >30 daysKBresolvedthe issueKBresolvedthe issueClosedcase >30 daysSolved> 10casesWebExWebExP3Escalation!Busy day- SkippedlunchGot helpfromcoworkerP3incidententeredas a P1Perfect 10SurveyscoreCreateJT"HR'sYourDaddy!" -Non HRcaseEnhancementrequestNew Field- No FieldHelpJT closed- NoreasonwhyDoubleEscalation!!P3Escalation!JT closed- NoreasonwhyOut ofScopeissueEscalation!DoubleEscalation!!P1!Perfect 10SurveyscoreCreateJTNewScreen,No FormHelpP1!Out ofScopeissueP3 - CallcustomerbackASAP!!!EnhancementrequestCSME-mailGot helpfromcoworkerCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseNew Field - NodocumentationNew Screen,NodocumentationCompletedInforServicesTrainingJT closed- WorkingasdesignedP3incidententeredas a P1CSM/PM/ICSE-mailJT closed- WorkingasdesignedSolved> 10casesMore than2 post-itsfrom Dan

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation!
  2. More than 2 post-its from Dan
  3. Busy day - Skipped lunch
  4. P3 - Call customer back ASAP!!!
  5. Closed case > 30 days
  6. KB resolved the issue
  7. KB resolved the issue
  8. Closed case > 30 days
  9. Solved > 10 cases
  10. WebEx
  11. WebEx
  12. P3 Escalation!
  13. Busy day - Skipped lunch
  14. Got help from coworker
  15. P3 incident entered as a P1
  16. Perfect 10 Survey score
  17. Create JT
  18. "HR's Your Daddy!" - Non HR case
  19. Enhancement request
  20. New Field - No Field Help
  21. JT closed - No reason why
  22. Double Escalation!!
  23. P3 Escalation!
  24. JT closed - No reason why
  25. Out of Scope issue
  26. Escalation!
  27. Double Escalation!!
  28. P1!
  29. Perfect 10 Survey score
  30. Create JT
  31. New Screen, No Form Help
  32. P1!
  33. Out of Scope issue
  34. P3 - Call customer back ASAP!!!
  35. Enhancement request
  36. CSM E-mail
  37. Got help from coworker
  38. Completed Infor Services Training
  39. "HR's Your Daddy!" - Non HR case
  40. New Field - No documentation
  41. New Screen, No documentation
  42. Completed Infor Services Training
  43. JT closed - Working as designed
  44. P3 incident entered as a P1
  45. CSM/PM/ICS E-mail
  46. JT closed - Working as designed
  47. Solved > 10 cases
  48. More than 2 post-its from Dan