Escalation! Out of Scope issue JT closed - No reason why Enhancement request Completed Infor Services Training Create JT More than 2 post-its from Dan JT closed - Working as designed P3 Escalation! P3 - Call customer back ASAP!!! New Screen, No documentation P1! Got help from coworker JT closed - No reason why WebEx New Field - No documentation Closed case > 30 days CSM E-mail Solved > 10 cases "HR's Your Daddy!" - Non HR case Solved > 10 cases Busy day - Skipped lunch WebEx More than 2 post-its from Dan Escalation! CSM/PM/ICS E-mail KB resolved the issue P3 incident entered as a P1 Double Escalation!! Closed case > 30 days Out of Scope issue JT closed - Working as designed Got help from coworker P1! Busy day - Skipped lunch Perfect 10 Survey score Perfect 10 Survey score P3 Escalation! KB resolved the issue Create JT Completed Infor Services Training "HR's Your Daddy!" - Non HR case Double Escalation!! New Screen, No Form Help Enhancement request New Field - No Field Help P3 incident entered as a P1 P3 - Call customer back ASAP!!! Escalation! Out of Scope issue JT closed - No reason why Enhancement request Completed Infor Services Training Create JT More than 2 post-its from Dan JT closed - Working as designed P3 Escalation! P3 - Call customer back ASAP!!! New Screen, No documentation P1! Got help from coworker JT closed - No reason why WebEx New Field - No documentation Closed case > 30 days CSM E-mail Solved > 10 cases "HR's Your Daddy!" - Non HR case Solved > 10 cases Busy day - Skipped lunch WebEx More than 2 post-its from Dan Escalation! CSM/PM/ICS E-mail KB resolved the issue P3 incident entered as a P1 Double Escalation!! Closed case > 30 days Out of Scope issue JT closed - Working as designed Got help from coworker P1! Busy day - Skipped lunch Perfect 10 Survey score Perfect 10 Survey score P3 Escalation! KB resolved the issue Create JT Completed Infor Services Training "HR's Your Daddy!" - Non HR case Double Escalation!! New Screen, No Form Help Enhancement request New Field - No Field Help P3 incident entered as a P1 P3 - Call customer back ASAP!!!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Escalation!
Out of Scope issue
JT closed - No reason why
Enhancement request
Completed Infor Services Training
Create JT
More than 2 post-its from Dan
JT closed - Working as designed
P3 Escalation!
P3 - Call customer back ASAP!!!
New Screen, No documentation
P1!
Got help from coworker
JT closed - No reason why
WebEx
New Field - No documentation
Closed case > 30 days
CSM E-mail
Solved > 10 cases
"HR's Your Daddy!" - Non HR case
Solved > 10 cases
Busy day - Skipped lunch
WebEx
More than 2 post-its from Dan
Escalation!
CSM/PM/ICS E-mail
KB resolved the issue
P3 incident entered as a P1
Double Escalation!!
Closed case > 30 days
Out of Scope issue
JT closed - Working as designed
Got help from coworker
P1!
Busy day - Skipped lunch
Perfect 10 Survey score
Perfect 10 Survey score
P3 Escalation!
KB resolved the issue
Create JT
Completed Infor Services Training
"HR's Your Daddy!" - Non HR case
Double Escalation!!
New Screen, No Form Help
Enhancement request
New Field - No Field Help
P3 incident entered as a P1
P3 - Call customer back ASAP!!!