P3 Escalation! Solved > 10 cases Closed case > 30 days Busy day - Skipped lunch JT closed - Working as designed JT closed - No reason why Create JT Got help from coworker Completed Infor Services Training P3 - Call customer back ASAP!!! JT closed - Working as designed CSM E-mail Escalation! Got help from coworker Perfect 10 Survey score New Screen, No Form Help New Screen, No documentation Enhancement request "HR's Your Daddy!" - Non HR case WebEx Out of Scope issue Completed Infor Services Training P3 incident entered as a P1 Double Escalation!! New Field - No documentation CSM/PM/ICS E-mail P3 - Call customer back ASAP!!! KB resolved the issue Busy day - Skipped lunch More than 2 post-its from Dan KB resolved the issue Enhancement request Escalation! P1! More than 2 post-its from Dan P3 Escalation! JT closed - No reason why Out of Scope issue Closed case > 30 days P1! Solved > 10 cases P3 incident entered as a P1 Create JT WebEx New Field - No Field Help Perfect 10 Survey score "HR's Your Daddy!" - Non HR case Double Escalation!! P3 Escalation! Solved > 10 cases Closed case > 30 days Busy day - Skipped lunch JT closed - Working as designed JT closed - No reason why Create JT Got help from coworker Completed Infor Services Training P3 - Call customer back ASAP!!! JT closed - Working as designed CSM E-mail Escalation! Got help from coworker Perfect 10 Survey score New Screen, No Form Help New Screen, No documentation Enhancement request "HR's Your Daddy!" - Non HR case WebEx Out of Scope issue Completed Infor Services Training P3 incident entered as a P1 Double Escalation!! New Field - No documentation CSM/PM/ICS E-mail P3 - Call customer back ASAP!!! KB resolved the issue Busy day - Skipped lunch More than 2 post-its from Dan KB resolved the issue Enhancement request Escalation! P1! More than 2 post-its from Dan P3 Escalation! JT closed - No reason why Out of Scope issue Closed case > 30 days P1! Solved > 10 cases P3 incident entered as a P1 Create JT WebEx New Field - No Field Help Perfect 10 Survey score "HR's Your Daddy!" - Non HR case Double Escalation!!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P3 Escalation!
Solved > 10 cases
Closed case > 30 days
Busy day - Skipped lunch
JT closed - Working as designed
JT closed - No reason why
Create JT
Got help from coworker
Completed Infor Services Training
P3 - Call customer back ASAP!!!
JT closed - Working as designed
CSM E-mail
Escalation!
Got help from coworker
Perfect 10 Survey score
New Screen, No Form Help
New Screen, No documentation
Enhancement request
"HR's Your Daddy!" - Non HR case
WebEx
Out of Scope issue
Completed Infor Services Training
P3 incident entered as a P1
Double Escalation!!
New Field - No documentation
CSM/PM/ICS E-mail
P3 - Call customer back ASAP!!!
KB resolved the issue
Busy day - Skipped lunch
More than 2 post-its from Dan
KB resolved the issue
Enhancement request
Escalation!
P1!
More than 2 post-its from Dan
P3 Escalation!
JT closed - No reason why
Out of Scope issue
Closed case > 30 days
P1!
Solved > 10 cases
P3 incident entered as a P1
Create JT
WebEx
New Field - No Field Help
Perfect 10 Survey score
"HR's Your Daddy!" - Non HR case
Double Escalation!!