Busy day - Skipped lunch CSM E-mail New Screen, No documentation Busy day - Skipped lunch P3 Escalation! JT closed - No reason why CSM/PM/ICS E-mail Escalation! Closed case > 30 days Double Escalation!! P3 - Call customer back ASAP!!! Perfect 10 Survey score Enhancement request More than 2 post-its from Dan New Field - No documentation JT closed - Working as designed New Field - No Field Help "HR's Your Daddy!" - Non HR case Got help from coworker P1! Double Escalation!! Solved > 10 cases Closed case > 30 days Got help from coworker More than 2 post-its from Dan KB resolved the issue Create JT P3 incident entered as a P1 Completed Infor Services Training P3 incident entered as a P1 Completed Infor Services Training Solved > 10 cases Create JT P1! KB resolved the issue "HR's Your Daddy!" - Non HR case P3 - Call customer back ASAP!!! WebEx Perfect 10 Survey score JT closed - No reason why JT closed - Working as designed P3 Escalation! Enhancement request WebEx Out of Scope issue Escalation! Out of Scope issue New Screen, No Form Help Busy day - Skipped lunch CSM E-mail New Screen, No documentation Busy day - Skipped lunch P3 Escalation! JT closed - No reason why CSM/PM/ICS E-mail Escalation! Closed case > 30 days Double Escalation!! P3 - Call customer back ASAP!!! Perfect 10 Survey score Enhancement request More than 2 post-its from Dan New Field - No documentation JT closed - Working as designed New Field - No Field Help "HR's Your Daddy!" - Non HR case Got help from coworker P1! Double Escalation!! Solved > 10 cases Closed case > 30 days Got help from coworker More than 2 post-its from Dan KB resolved the issue Create JT P3 incident entered as a P1 Completed Infor Services Training P3 incident entered as a P1 Completed Infor Services Training Solved > 10 cases Create JT P1! KB resolved the issue "HR's Your Daddy!" - Non HR case P3 - Call customer back ASAP!!! WebEx Perfect 10 Survey score JT closed - No reason why JT closed - Working as designed P3 Escalation! Enhancement request WebEx Out of Scope issue Escalation! Out of Scope issue New Screen, No Form Help
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Busy day - Skipped lunch
CSM E-mail
New Screen, No documentation
Busy day - Skipped lunch
P3 Escalation!
JT closed - No reason why
CSM/PM/ICS E-mail
Escalation!
Closed case > 30 days
Double Escalation!!
P3 - Call customer back ASAP!!!
Perfect 10 Survey score
Enhancement request
More than 2 post-its from Dan
New Field - No documentation
JT closed - Working as designed
New Field - No Field Help
"HR's Your Daddy!" - Non HR case
Got help from coworker
P1!
Double Escalation!!
Solved > 10 cases
Closed case > 30 days
Got help from coworker
More than 2 post-its from Dan
KB resolved the issue
Create JT
P3 incident entered as a P1
Completed Infor Services Training
P3 incident entered as a P1
Completed Infor Services Training
Solved > 10 cases
Create JT
P1!
KB resolved the issue
"HR's Your Daddy!" - Non HR case
P3 - Call customer back ASAP!!!
WebEx
Perfect 10 Survey score
JT closed - No reason why
JT closed - Working as designed
P3 Escalation!
Enhancement request
WebEx
Out of Scope issue
Escalation!
Out of Scope issue
New Screen, No Form Help