Escalation!Out ofScopeissueJT closed- NoreasonwhyEnhancementrequestCompletedInforServicesTrainingCreateJTMore than2 post-itsfrom DanJT closed- WorkingasdesignedP3Escalation!P3 - CallcustomerbackASAP!!!New Screen,NodocumentationP1!Got helpfromcoworkerJT closed- NoreasonwhyWebExNew Field - NodocumentationClosedcase >30 daysCSME-mailSolved> 10cases"HR'sYourDaddy!" -Non HRcaseSolved> 10casesBusy day- SkippedlunchWebExMore than2 post-itsfrom DanEscalation!CSM/PM/ICSE-mailKBresolvedthe issueP3incidententeredas a P1DoubleEscalation!!Closedcase >30 daysOut ofScopeissueJT closed- WorkingasdesignedGot helpfromcoworkerP1!Busy day- SkippedlunchPerfect 10SurveyscorePerfect 10SurveyscoreP3Escalation!KBresolvedthe issueCreateJTCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseDoubleEscalation!!NewScreen,No FormHelpEnhancementrequestNew Field- No FieldHelpP3incidententeredas a P1P3 - CallcustomerbackASAP!!!Escalation!Out ofScopeissueJT closed- NoreasonwhyEnhancementrequestCompletedInforServicesTrainingCreateJTMore than2 post-itsfrom DanJT closed- WorkingasdesignedP3Escalation!P3 - CallcustomerbackASAP!!!New Screen,NodocumentationP1!Got helpfromcoworkerJT closed- NoreasonwhyWebExNew Field - NodocumentationClosedcase >30 daysCSME-mailSolved> 10cases"HR'sYourDaddy!" -Non HRcaseSolved> 10casesBusy day- SkippedlunchWebExMore than2 post-itsfrom DanEscalation!CSM/PM/ICSE-mailKBresolvedthe issueP3incidententeredas a P1DoubleEscalation!!Closedcase >30 daysOut ofScopeissueJT closed- WorkingasdesignedGot helpfromcoworkerP1!Busy day- SkippedlunchPerfect 10SurveyscorePerfect 10SurveyscoreP3Escalation!KBresolvedthe issueCreateJTCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseDoubleEscalation!!NewScreen,No FormHelpEnhancementrequestNew Field- No FieldHelpP3incidententeredas a P1P3 - CallcustomerbackASAP!!!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation!
  2. Out of Scope issue
  3. JT closed - No reason why
  4. Enhancement request
  5. Completed Infor Services Training
  6. Create JT
  7. More than 2 post-its from Dan
  8. JT closed - Working as designed
  9. P3 Escalation!
  10. P3 - Call customer back ASAP!!!
  11. New Screen, No documentation
  12. P1!
  13. Got help from coworker
  14. JT closed - No reason why
  15. WebEx
  16. New Field - No documentation
  17. Closed case > 30 days
  18. CSM E-mail
  19. Solved > 10 cases
  20. "HR's Your Daddy!" - Non HR case
  21. Solved > 10 cases
  22. Busy day - Skipped lunch
  23. WebEx
  24. More than 2 post-its from Dan
  25. Escalation!
  26. CSM/PM/ICS E-mail
  27. KB resolved the issue
  28. P3 incident entered as a P1
  29. Double Escalation!!
  30. Closed case > 30 days
  31. Out of Scope issue
  32. JT closed - Working as designed
  33. Got help from coworker
  34. P1!
  35. Busy day - Skipped lunch
  36. Perfect 10 Survey score
  37. Perfect 10 Survey score
  38. P3 Escalation!
  39. KB resolved the issue
  40. Create JT
  41. Completed Infor Services Training
  42. "HR's Your Daddy!" - Non HR case
  43. Double Escalation!!
  44. New Screen, No Form Help
  45. Enhancement request
  46. New Field - No Field Help
  47. P3 incident entered as a P1
  48. P3 - Call customer back ASAP!!!