New Screen,NodocumentationP1!P3Escalation!Escalation!More than2 post-itsfrom DanPerfect 10SurveyscoreCompletedInforServicesTrainingEnhancementrequestBusy day- SkippedlunchP1!New Field- No FieldHelpCompletedInforServicesTrainingEnhancementrequestMore than2 post-itsfrom DanKBresolvedthe issue"HR'sYourDaddy!" -Non HRcaseP3incidententeredas a P1Out ofScopeissue"HR'sYourDaddy!" -Non HRcasePerfect 10SurveyscoreEscalation!JT closed- WorkingasdesignedDoubleEscalation!!Solved> 10casesNewScreen,No FormHelpJT closed- NoreasonwhyWebExP3incidententeredas a P1P3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyClosedcase >30 daysCSME-mailNew Field - NodocumentationBusy day- SkippedlunchGot helpfromcoworkerClosedcase >30 daysGot helpfromcoworkerSolved> 10casesDoubleEscalation!!JT closed- WorkingasdesignedOut ofScopeissueCSM/PM/ICSE-mailP3Escalation!WebExCreateJTKBresolvedthe issueCreateJTP3 - CallcustomerbackASAP!!!New Screen,NodocumentationP1!P3Escalation!Escalation!More than2 post-itsfrom DanPerfect 10SurveyscoreCompletedInforServicesTrainingEnhancementrequestBusy day- SkippedlunchP1!New Field- No FieldHelpCompletedInforServicesTrainingEnhancementrequestMore than2 post-itsfrom DanKBresolvedthe issue"HR'sYourDaddy!" -Non HRcaseP3incidententeredas a P1Out ofScopeissue"HR'sYourDaddy!" -Non HRcasePerfect 10SurveyscoreEscalation!JT closed- WorkingasdesignedDoubleEscalation!!Solved> 10casesNewScreen,No FormHelpJT closed- NoreasonwhyWebExP3incidententeredas a P1P3 - CallcustomerbackASAP!!!JT closed- NoreasonwhyClosedcase >30 daysCSME-mailNew Field - NodocumentationBusy day- SkippedlunchGot helpfromcoworkerClosedcase >30 daysGot helpfromcoworkerSolved> 10casesDoubleEscalation!!JT closed- WorkingasdesignedOut ofScopeissueCSM/PM/ICSE-mailP3Escalation!WebExCreateJTKBresolvedthe issueCreateJTP3 - CallcustomerbackASAP!!!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Screen, No documentation
  2. P1!
  3. P3 Escalation!
  4. Escalation!
  5. More than 2 post-its from Dan
  6. Perfect 10 Survey score
  7. Completed Infor Services Training
  8. Enhancement request
  9. Busy day - Skipped lunch
  10. P1!
  11. New Field - No Field Help
  12. Completed Infor Services Training
  13. Enhancement request
  14. More than 2 post-its from Dan
  15. KB resolved the issue
  16. "HR's Your Daddy!" - Non HR case
  17. P3 incident entered as a P1
  18. Out of Scope issue
  19. "HR's Your Daddy!" - Non HR case
  20. Perfect 10 Survey score
  21. Escalation!
  22. JT closed - Working as designed
  23. Double Escalation!!
  24. Solved > 10 cases
  25. New Screen, No Form Help
  26. JT closed - No reason why
  27. WebEx
  28. P3 incident entered as a P1
  29. P3 - Call customer back ASAP!!!
  30. JT closed - No reason why
  31. Closed case > 30 days
  32. CSM E-mail
  33. New Field - No documentation
  34. Busy day - Skipped lunch
  35. Got help from coworker
  36. Closed case > 30 days
  37. Got help from coworker
  38. Solved > 10 cases
  39. Double Escalation!!
  40. JT closed - Working as designed
  41. Out of Scope issue
  42. CSM/PM/ICS E-mail
  43. P3 Escalation!
  44. WebEx
  45. Create JT
  46. KB resolved the issue
  47. Create JT
  48. P3 - Call customer back ASAP!!!