JT closed- NoreasonwhyGot helpfromcoworkerClosedcase >30 daysJT closed- NoreasonwhyP3Escalation!More than2 post-itsfrom DanP1!CompletedInforServicesTrainingDoubleEscalation!!Perfect 10SurveyscoreNew Field - NodocumentationOut ofScopeissueKBresolvedthe issueMore than2 post-itsfrom DanSolved> 10casesJT closed- WorkingasdesignedNewScreen,No FormHelpP3incidententeredas a P1Escalation!Busy day- SkippedlunchP3incidententeredas a P1CreateJTCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseEnhancementrequestP3 - CallcustomerbackASAP!!!New Field- No FieldHelpDoubleEscalation!!WebExJT closed- WorkingasdesignedPerfect 10SurveyscoreCSME-mailCSM/PM/ICSE-mailBusy day- SkippedlunchGot helpfromcoworker"HR'sYourDaddy!" -Non HRcaseClosedcase >30 daysNew Screen,NodocumentationP3 - CallcustomerbackASAP!!!KBresolvedthe issueSolved> 10casesCreateJTOut ofScopeissueEscalation!WebExEnhancementrequestP1!P3Escalation!JT closed- NoreasonwhyGot helpfromcoworkerClosedcase >30 daysJT closed- NoreasonwhyP3Escalation!More than2 post-itsfrom DanP1!CompletedInforServicesTrainingDoubleEscalation!!Perfect 10SurveyscoreNew Field - NodocumentationOut ofScopeissueKBresolvedthe issueMore than2 post-itsfrom DanSolved> 10casesJT closed- WorkingasdesignedNewScreen,No FormHelpP3incidententeredas a P1Escalation!Busy day- SkippedlunchP3incidententeredas a P1CreateJTCompletedInforServicesTraining"HR'sYourDaddy!" -Non HRcaseEnhancementrequestP3 - CallcustomerbackASAP!!!New Field- No FieldHelpDoubleEscalation!!WebExJT closed- WorkingasdesignedPerfect 10SurveyscoreCSME-mailCSM/PM/ICSE-mailBusy day- SkippedlunchGot helpfromcoworker"HR'sYourDaddy!" -Non HRcaseClosedcase >30 daysNew Screen,NodocumentationP3 - CallcustomerbackASAP!!!KBresolvedthe issueSolved> 10casesCreateJTOut ofScopeissueEscalation!WebExEnhancementrequestP1!P3Escalation!

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JT closed - No reason why
  2. Got help from coworker
  3. Closed case > 30 days
  4. JT closed - No reason why
  5. P3 Escalation!
  6. More than 2 post-its from Dan
  7. P1!
  8. Completed Infor Services Training
  9. Double Escalation!!
  10. Perfect 10 Survey score
  11. New Field - No documentation
  12. Out of Scope issue
  13. KB resolved the issue
  14. More than 2 post-its from Dan
  15. Solved > 10 cases
  16. JT closed - Working as designed
  17. New Screen, No Form Help
  18. P3 incident entered as a P1
  19. Escalation!
  20. Busy day - Skipped lunch
  21. P3 incident entered as a P1
  22. Create JT
  23. Completed Infor Services Training
  24. "HR's Your Daddy!" - Non HR case
  25. Enhancement request
  26. P3 - Call customer back ASAP!!!
  27. New Field - No Field Help
  28. Double Escalation!!
  29. WebEx
  30. JT closed - Working as designed
  31. Perfect 10 Survey score
  32. CSM E-mail
  33. CSM/PM/ICS E-mail
  34. Busy day - Skipped lunch
  35. Got help from coworker
  36. "HR's Your Daddy!" - Non HR case
  37. Closed case > 30 days
  38. New Screen, No documentation
  39. P3 - Call customer back ASAP!!!
  40. KB resolved the issue
  41. Solved > 10 cases
  42. Create JT
  43. Out of Scope issue
  44. Escalation!
  45. WebEx
  46. Enhancement request
  47. P1!
  48. P3 Escalation!