Out of Scope issue P1! More than 2 post-its from Dan Create JT Out of Scope issue P3 incident entered as a P1 Busy day - Skipped lunch JT closed - Working as designed Solved > 10 cases Enhancement request P3 Escalation! CSM/PM/ICS E-mail "HR's Your Daddy!" - Non HR case Got help from coworker P3 incident entered as a P1 Enhancement request P3 - Call customer back ASAP!!! JT closed - No reason why JT closed - Working as designed "HR's Your Daddy!" - Non HR case Got help from coworker Create JT New Field - No Field Help Solved > 10 cases Closed case > 30 days New Screen, No Form Help Completed Infor Services Training KB resolved the issue Completed Infor Services Training WebEx P3 - Call customer back ASAP!!! Perfect 10 Survey score New Screen, No documentation Escalation! JT closed - No reason why Closed case > 30 days Busy day - Skipped lunch More than 2 post-its from Dan Perfect 10 Survey score New Field - No documentation Escalation! Double Escalation!! KB resolved the issue Double Escalation!! P3 Escalation! CSM E-mail WebEx P1! Out of Scope issue P1! More than 2 post-its from Dan Create JT Out of Scope issue P3 incident entered as a P1 Busy day - Skipped lunch JT closed - Working as designed Solved > 10 cases Enhancement request P3 Escalation! CSM/PM/ICS E-mail "HR's Your Daddy!" - Non HR case Got help from coworker P3 incident entered as a P1 Enhancement request P3 - Call customer back ASAP!!! JT closed - No reason why JT closed - Working as designed "HR's Your Daddy!" - Non HR case Got help from coworker Create JT New Field - No Field Help Solved > 10 cases Closed case > 30 days New Screen, No Form Help Completed Infor Services Training KB resolved the issue Completed Infor Services Training WebEx P3 - Call customer back ASAP!!! Perfect 10 Survey score New Screen, No documentation Escalation! JT closed - No reason why Closed case > 30 days Busy day - Skipped lunch More than 2 post-its from Dan Perfect 10 Survey score New Field - No documentation Escalation! Double Escalation!! KB resolved the issue Double Escalation!! P3 Escalation! CSM E-mail WebEx P1!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Out of Scope issue
P1!
More than 2 post-its from Dan
Create JT
Out of Scope issue
P3 incident entered as a P1
Busy day - Skipped lunch
JT closed - Working as designed
Solved > 10 cases
Enhancement request
P3 Escalation!
CSM/PM/ICS E-mail
"HR's Your Daddy!" - Non HR case
Got help from coworker
P3 incident entered as a P1
Enhancement request
P3 - Call customer back ASAP!!!
JT closed - No reason why
JT closed - Working as designed
"HR's Your Daddy!" - Non HR case
Got help from coworker
Create JT
New Field - No Field Help
Solved > 10 cases
Closed case > 30 days
New Screen, No Form Help
Completed Infor Services Training
KB resolved the issue
Completed Infor Services Training
WebEx
P3 - Call customer back ASAP!!!
Perfect 10 Survey score
New Screen, No documentation
Escalation!
JT closed - No reason why
Closed case > 30 days
Busy day - Skipped lunch
More than 2 post-its from Dan
Perfect 10 Survey score
New Field - No documentation
Escalation!
Double Escalation!!
KB resolved the issue
Double Escalation!!
P3 Escalation!
CSM E-mail
WebEx
P1!