KBresolvedthe issuePerfect 10SurveyscoreClosedcase >30 daysJT closed- WorkingasdesignedCSM/PM/ICSE-mail"HR'sYourDaddy!" -Non HRcase"HR'sYourDaddy!" -Non HRcaseCSME-mailDoubleEscalation!!P3 - CallcustomerbackASAP!!!Busy day- SkippedlunchGot helpfromcoworkerDoubleEscalation!!JT closed- NoreasonwhyMore than2 post-itsfrom DanNewScreen,No FormHelpMore than2 post-itsfrom DanNew Screen,NodocumentationBusy day- SkippedlunchSolved> 10casesEscalation!Perfect 10SurveyscoreNew Field- No FieldHelpEnhancementrequestWebExEnhancementrequestJT closed- WorkingasdesignedKBresolvedthe issueP1!P3incidententeredas a P1P3 - CallcustomerbackASAP!!!Got helpfromcoworkerEscalation!Out ofScopeissueCreateJTP3Escalation!New Field - NodocumentationClosedcase >30 daysP1!P3incidententeredas a P1CreateJTWebExP3Escalation!CompletedInforServicesTrainingCompletedInforServicesTrainingJT closed- NoreasonwhyOut ofScopeissueSolved> 10casesKBresolvedthe issuePerfect 10SurveyscoreClosedcase >30 daysJT closed- WorkingasdesignedCSM/PM/ICSE-mail"HR'sYourDaddy!" -Non HRcase"HR'sYourDaddy!" -Non HRcaseCSME-mailDoubleEscalation!!P3 - CallcustomerbackASAP!!!Busy day- SkippedlunchGot helpfromcoworkerDoubleEscalation!!JT closed- NoreasonwhyMore than2 post-itsfrom DanNewScreen,No FormHelpMore than2 post-itsfrom DanNew Screen,NodocumentationBusy day- SkippedlunchSolved> 10casesEscalation!Perfect 10SurveyscoreNew Field- No FieldHelpEnhancementrequestWebExEnhancementrequestJT closed- WorkingasdesignedKBresolvedthe issueP1!P3incidententeredas a P1P3 - CallcustomerbackASAP!!!Got helpfromcoworkerEscalation!Out ofScopeissueCreateJTP3Escalation!New Field - NodocumentationClosedcase >30 daysP1!P3incidententeredas a P1CreateJTWebExP3Escalation!CompletedInforServicesTrainingCompletedInforServicesTrainingJT closed- NoreasonwhyOut ofScopeissueSolved> 10cases

It's a Great Day at Infor! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KB resolved the issue
  2. Perfect 10 Survey score
  3. Closed case > 30 days
  4. JT closed - Working as designed
  5. CSM/PM/ICS E-mail
  6. "HR's Your Daddy!" - Non HR case
  7. "HR's Your Daddy!" - Non HR case
  8. CSM E-mail
  9. Double Escalation!!
  10. P3 - Call customer back ASAP!!!
  11. Busy day - Skipped lunch
  12. Got help from coworker
  13. Double Escalation!!
  14. JT closed - No reason why
  15. More than 2 post-its from Dan
  16. New Screen, No Form Help
  17. More than 2 post-its from Dan
  18. New Screen, No documentation
  19. Busy day - Skipped lunch
  20. Solved > 10 cases
  21. Escalation!
  22. Perfect 10 Survey score
  23. New Field - No Field Help
  24. Enhancement request
  25. WebEx
  26. Enhancement request
  27. JT closed - Working as designed
  28. KB resolved the issue
  29. P1!
  30. P3 incident entered as a P1
  31. P3 - Call customer back ASAP!!!
  32. Got help from coworker
  33. Escalation!
  34. Out of Scope issue
  35. Create JT
  36. P3 Escalation!
  37. New Field - No documentation
  38. Closed case > 30 days
  39. P1!
  40. P3 incident entered as a P1
  41. Create JT
  42. WebEx
  43. P3 Escalation!
  44. Completed Infor Services Training
  45. Completed Infor Services Training
  46. JT closed - No reason why
  47. Out of Scope issue
  48. Solved > 10 cases