More than 2 post-its from Dan New Field - No documentation P1! WebEx Escalation! CSM/PM/ICS E-mail JT closed - No reason why Create JT KB resolved the issue P1! New Field - No Field Help JT closed - Working as designed Busy day - Skipped lunch Closed case > 30 days Out of Scope issue JT closed - Working as designed Enhancement request Double Escalation!! More than 2 post-its from Dan Perfect 10 Survey score Create JT Enhancement request Solved > 10 cases "HR's Your Daddy!" - Non HR case WebEx Closed case > 30 days Got help from coworker Completed Infor Services Training Escalation! Out of Scope issue "HR's Your Daddy!" - Non HR case Completed Infor Services Training P3 incident entered as a P1 Solved > 10 cases P3 - Call customer back ASAP!!! Busy day - Skipped lunch Double Escalation!! Got help from coworker New Screen, No documentation P3 incident entered as a P1 P3 Escalation! P3 Escalation! KB resolved the issue P3 - Call customer back ASAP!!! JT closed - No reason why CSM E-mail Perfect 10 Survey score New Screen, No Form Help More than 2 post-its from Dan New Field - No documentation P1! WebEx Escalation! CSM/PM/ICS E-mail JT closed - No reason why Create JT KB resolved the issue P1! New Field - No Field Help JT closed - Working as designed Busy day - Skipped lunch Closed case > 30 days Out of Scope issue JT closed - Working as designed Enhancement request Double Escalation!! More than 2 post-its from Dan Perfect 10 Survey score Create JT Enhancement request Solved > 10 cases "HR's Your Daddy!" - Non HR case WebEx Closed case > 30 days Got help from coworker Completed Infor Services Training Escalation! Out of Scope issue "HR's Your Daddy!" - Non HR case Completed Infor Services Training P3 incident entered as a P1 Solved > 10 cases P3 - Call customer back ASAP!!! Busy day - Skipped lunch Double Escalation!! Got help from coworker New Screen, No documentation P3 incident entered as a P1 P3 Escalation! P3 Escalation! KB resolved the issue P3 - Call customer back ASAP!!! JT closed - No reason why CSM E-mail Perfect 10 Survey score New Screen, No Form Help
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
More than 2 post-its from Dan
New Field - No documentation
P1!
WebEx
Escalation!
CSM/PM/ICS E-mail
JT closed - No reason why
Create JT
KB resolved the issue
P1!
New Field - No Field Help
JT closed - Working as designed
Busy day - Skipped lunch
Closed case > 30 days
Out of Scope issue
JT closed - Working as designed
Enhancement request
Double Escalation!!
More than 2 post-its from Dan
Perfect 10 Survey score
Create JT
Enhancement request
Solved > 10 cases
"HR's Your Daddy!" - Non HR case
WebEx
Closed case > 30 days
Got help from coworker
Completed Infor Services Training
Escalation!
Out of Scope issue
"HR's Your Daddy!" - Non HR case
Completed Infor Services Training
P3 incident entered as a P1
Solved > 10 cases
P3 - Call customer back ASAP!!!
Busy day - Skipped lunch
Double Escalation!!
Got help from coworker
New Screen, No documentation
P3 incident entered as a P1
P3 Escalation!
P3 Escalation!
KB resolved the issue
P3 - Call customer back ASAP!!!
JT closed - No reason why
CSM E-mail
Perfect 10 Survey score
New Screen, No Form Help