New Screen, No documentation Escalation! Solved > 10 cases JT closed - No reason why P1! Closed case > 30 days WebEx JT closed - No reason why KB resolved the issue Completed Infor Services Training P1! P3 Escalation! Enhancement request P3 - Call customer back ASAP!!! Out of Scope issue Got help from coworker Busy day - Skipped lunch Closed case > 30 days New Screen, No Form Help More than 2 post-its from Dan JT closed - Working as designed P3 incident entered as a P1 New Field - No documentation Create JT KB resolved the issue Got help from coworker JT closed - Working as designed More than 2 post-its from Dan P3 incident entered as a P1 WebEx CSM/PM/ICS E-mail Out of Scope issue Perfect 10 Survey score Escalation! Double Escalation!! "HR's Your Daddy!" - Non HR case Perfect 10 Survey score CSM E-mail Busy day - Skipped lunch New Field - No Field Help Create JT Solved > 10 cases P3 Escalation! Double Escalation!! Enhancement request "HR's Your Daddy!" - Non HR case Completed Infor Services Training P3 - Call customer back ASAP!!! New Screen, No documentation Escalation! Solved > 10 cases JT closed - No reason why P1! Closed case > 30 days WebEx JT closed - No reason why KB resolved the issue Completed Infor Services Training P1! P3 Escalation! Enhancement request P3 - Call customer back ASAP!!! Out of Scope issue Got help from coworker Busy day - Skipped lunch Closed case > 30 days New Screen, No Form Help More than 2 post-its from Dan JT closed - Working as designed P3 incident entered as a P1 New Field - No documentation Create JT KB resolved the issue Got help from coworker JT closed - Working as designed More than 2 post-its from Dan P3 incident entered as a P1 WebEx CSM/PM/ICS E-mail Out of Scope issue Perfect 10 Survey score Escalation! Double Escalation!! "HR's Your Daddy!" - Non HR case Perfect 10 Survey score CSM E-mail Busy day - Skipped lunch New Field - No Field Help Create JT Solved > 10 cases P3 Escalation! Double Escalation!! Enhancement request "HR's Your Daddy!" - Non HR case Completed Infor Services Training P3 - Call customer back ASAP!!!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
New Screen, No documentation
Escalation!
Solved > 10 cases
JT closed - No reason why
P1!
Closed case > 30 days
WebEx
JT closed - No reason why
KB resolved the issue
Completed Infor Services Training
P1!
P3 Escalation!
Enhancement request
P3 - Call customer back ASAP!!!
Out of Scope issue
Got help from coworker
Busy day - Skipped lunch
Closed case > 30 days
New Screen, No Form Help
More than 2 post-its from Dan
JT closed - Working as designed
P3 incident entered as a P1
New Field - No documentation
Create JT
KB resolved the issue
Got help from coworker
JT closed - Working as designed
More than 2 post-its from Dan
P3 incident entered as a P1
WebEx
CSM/PM/ICS E-mail
Out of Scope issue
Perfect 10 Survey score
Escalation!
Double Escalation!!
"HR's Your Daddy!" - Non HR case
Perfect 10 Survey score
CSM E-mail
Busy day - Skipped lunch
New Field - No Field Help
Create JT
Solved > 10 cases
P3 Escalation!
Double Escalation!!
Enhancement request
"HR's Your Daddy!" - Non HR case
Completed Infor Services Training
P3 - Call customer back ASAP!!!