New Screen, No documentation P1! P3 Escalation! Escalation! More than 2 post-its from Dan Perfect 10 Survey score Completed Infor Services Training Enhancement request Busy day - Skipped lunch P1! New Field - No Field Help Completed Infor Services Training Enhancement request More than 2 post-its from Dan KB resolved the issue "HR's Your Daddy!" - Non HR case P3 incident entered as a P1 Out of Scope issue "HR's Your Daddy!" - Non HR case Perfect 10 Survey score Escalation! JT closed - Working as designed Double Escalation!! Solved > 10 cases New Screen, No Form Help JT closed - No reason why WebEx P3 incident entered as a P1 P3 - Call customer back ASAP!!! JT closed - No reason why Closed case > 30 days CSM E-mail New Field - No documentation Busy day - Skipped lunch Got help from coworker Closed case > 30 days Got help from coworker Solved > 10 cases Double Escalation!! JT closed - Working as designed Out of Scope issue CSM/PM/ICS E-mail P3 Escalation! WebEx Create JT KB resolved the issue Create JT P3 - Call customer back ASAP!!! New Screen, No documentation P1! P3 Escalation! Escalation! More than 2 post-its from Dan Perfect 10 Survey score Completed Infor Services Training Enhancement request Busy day - Skipped lunch P1! New Field - No Field Help Completed Infor Services Training Enhancement request More than 2 post-its from Dan KB resolved the issue "HR's Your Daddy!" - Non HR case P3 incident entered as a P1 Out of Scope issue "HR's Your Daddy!" - Non HR case Perfect 10 Survey score Escalation! JT closed - Working as designed Double Escalation!! Solved > 10 cases New Screen, No Form Help JT closed - No reason why WebEx P3 incident entered as a P1 P3 - Call customer back ASAP!!! JT closed - No reason why Closed case > 30 days CSM E-mail New Field - No documentation Busy day - Skipped lunch Got help from coworker Closed case > 30 days Got help from coworker Solved > 10 cases Double Escalation!! JT closed - Working as designed Out of Scope issue CSM/PM/ICS E-mail P3 Escalation! WebEx Create JT KB resolved the issue Create JT P3 - Call customer back ASAP!!!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
New Screen, No documentation
P1!
P3 Escalation!
Escalation!
More than 2 post-its from Dan
Perfect 10 Survey score
Completed Infor Services Training
Enhancement request
Busy day - Skipped lunch
P1!
New Field - No Field Help
Completed Infor Services Training
Enhancement request
More than 2 post-its from Dan
KB resolved the issue
"HR's Your Daddy!" - Non HR case
P3 incident entered as a P1
Out of Scope issue
"HR's Your Daddy!" - Non HR case
Perfect 10 Survey score
Escalation!
JT closed - Working as designed
Double Escalation!!
Solved > 10 cases
New Screen, No Form Help
JT closed - No reason why
WebEx
P3 incident entered as a P1
P3 - Call customer back ASAP!!!
JT closed - No reason why
Closed case > 30 days
CSM E-mail
New Field - No documentation
Busy day - Skipped lunch
Got help from coworker
Closed case > 30 days
Got help from coworker
Solved > 10 cases
Double Escalation!!
JT closed - Working as designed
Out of Scope issue
CSM/PM/ICS E-mail
P3 Escalation!
WebEx
Create JT
KB resolved the issue
Create JT
P3 - Call customer back ASAP!!!