Got help from coworker Completed Infor Services Training JT closed - Working as designed Closed case > 30 days JT closed - No reason why More than 2 post-its from Dan Perfect 10 Survey score Enhancement request Busy day - Skipped lunch Solved > 10 cases "HR's Your Daddy!" - Non HR case Enhancement request More than 2 post-its from Dan "HR's Your Daddy!" - Non HR case P3 Escalation! JT closed - Working as designed Escalation! Create JT Perfect 10 Survey score New Screen, No documentation New Screen, No Form Help Create JT Out of Scope issue Busy day - Skipped lunch KB resolved the issue P3 incident entered as a P1 JT closed - No reason why Closed case > 30 days P1! WebEx KB resolved the issue New Field - No documentation New Field - No Field Help Completed Infor Services Training Double Escalation!! P3 - Call customer back ASAP!!! Got help from coworker Escalation! Solved > 10 cases P1! Out of Scope issue CSM E-mail P3 Escalation! WebEx P3 incident entered as a P1 CSM/PM/ICS E-mail P3 - Call customer back ASAP!!! Double Escalation!! Got help from coworker Completed Infor Services Training JT closed - Working as designed Closed case > 30 days JT closed - No reason why More than 2 post-its from Dan Perfect 10 Survey score Enhancement request Busy day - Skipped lunch Solved > 10 cases "HR's Your Daddy!" - Non HR case Enhancement request More than 2 post-its from Dan "HR's Your Daddy!" - Non HR case P3 Escalation! JT closed - Working as designed Escalation! Create JT Perfect 10 Survey score New Screen, No documentation New Screen, No Form Help Create JT Out of Scope issue Busy day - Skipped lunch KB resolved the issue P3 incident entered as a P1 JT closed - No reason why Closed case > 30 days P1! WebEx KB resolved the issue New Field - No documentation New Field - No Field Help Completed Infor Services Training Double Escalation!! P3 - Call customer back ASAP!!! Got help from coworker Escalation! Solved > 10 cases P1! Out of Scope issue CSM E-mail P3 Escalation! WebEx P3 incident entered as a P1 CSM/PM/ICS E-mail P3 - Call customer back ASAP!!! Double Escalation!!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Got help from coworker
Completed Infor Services Training
JT closed - Working as designed
Closed case > 30 days
JT closed - No reason why
More than 2 post-its from Dan
Perfect 10 Survey score
Enhancement request
Busy day - Skipped lunch
Solved > 10 cases
"HR's Your Daddy!" - Non HR case
Enhancement request
More than 2 post-its from Dan
"HR's Your Daddy!" - Non HR case
P3 Escalation!
JT closed - Working as designed
Escalation!
Create JT
Perfect 10 Survey score
New Screen, No documentation
New Screen, No Form Help
Create JT
Out of Scope issue
Busy day - Skipped lunch
KB resolved the issue
P3 incident entered as a P1
JT closed - No reason why
Closed case > 30 days
P1!
WebEx
KB resolved the issue
New Field - No documentation
New Field - No Field Help
Completed Infor Services Training
Double Escalation!!
P3 - Call customer back ASAP!!!
Got help from coworker
Escalation!
Solved > 10 cases
P1!
Out of Scope issue
CSM E-mail
P3 Escalation!
WebEx
P3 incident entered as a P1
CSM/PM/ICS E-mail
P3 - Call customer back ASAP!!!
Double Escalation!!