TouroperatorFollow-up -ServicechargeBookingRefundAppointmentLoyaltyprogramUpsellLeadCommissionSalespitchExcursionComplaintAssistanceSatisfactionHelpdeskConversionrate -DestinationDiscountTargetaudiencePackagedealBrandCustomerserviceGuaranteeTouroperatorFollow-up -ServicechargeBookingRefundAppointmentLoyaltyprogramUpsellLeadCommissionSalespitchExcursionComplaintAssistanceSatisfactionHelpdeskConversionrate -DestinationDiscountTargetaudiencePackagedealBrandCustomerserviceGuarantee

Vocational English terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tour operator
  2. Follow-up -
  3. Service charge
  4. Booking
  5. Refund
  6. Appointment
  7. Loyalty program
  8. Upsell
  9. Lead
  10. Commission
  11. Sales pitch
  12. Excursion
  13. Complaint
  14. Assistance
  15. Satisfaction
  16. Help desk
  17. Conversion rate -
  18. Destination
  19. Discount
  20. Target audience
  21. Package deal
  22. Brand
  23. Customer service
  24. Guarantee