destinationsatisfactionupsellhelpdeskcustomerservicefollowupSalespitchconversationratecomplaintassistanceGuaranteepackagedealcommissionappointmentbrandBookingrefundservicechargeexcursiondiscountTargetaudienceLoyaltyprogramleadtouroperatordestinationsatisfactionupsellhelpdeskcustomerservicefollowupSalespitchconversationratecomplaintassistanceGuaranteepackagedealcommissionappointmentbrandBookingrefundservicechargeexcursiondiscountTargetaudienceLoyaltyprogramleadtouroperator

Vocational English terms - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. destination
  2. satisfaction
  3. upsell
  4. help desk
  5. customer service
  6. follow up
  7. Sales pitch
  8. conversation rate
  9. complaint
  10. assistance
  11. Guarantee
  12. package deal
  13. commission
  14. appointment
  15. brand
  16. Booking
  17. refund
  18. service charge
  19. excursion
  20. discount
  21. Target audience
  22. Loyalty program
  23. lead
  24. tour operator