(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wasn't empathetic
Asked a follow-up question (active listening)
Stared into patient's eyes (culture)
Used an interpreter
Know it all mentality
Verbal Communication
Used a verbal clarification
(e.g., 'Could you repeat that?')
Listened without interrupting
Paid attention to cultural differences
Asked for feedback on understanding
Active Listening
Admitted that they did not know the answer to a question
Explained something clearly using simple language
Sat or leaned forward to show engagement
Considered educational level
Considered language barriers
Lied to patient (trust)
Had back towards patients for most of encounter
Factors to take into consideration
Trust
Avoided pet names
Used nonverbal communication
Non-verbal & verbal comms, active listening, trust
