(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Non-Verbal Communication
Paid attention to cultural differences
Active Listening
Know it all mentality
Interrupted patient alot (trust)
Considered age when communicating
Used an interpreter
Verbal Communication
Asked a follow-up question (active listening)
Sat or leaned forward to show engagement
Explained something clearly using simple language
Stared into patient's eyes (culture)
Asked for feedback on understanding
Factors to take into consideration
Non-verbal & verbal comms, active listening, trust
Smiled at patients
Considered language barriers
Used a verbal clarification
(e.g., 'Could you repeat that?')
Considered educational level
Listened without interrupting
Lied to patient (trust)
Used nonverbal communication
Had back towards patients for most of encounter
Trust
Considered preferred name and pronoun
Used medical jargon
Wasn't empathetic
Admitted that they did not know the answer to a question
