(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked for feedback on understanding
Active Listening
Wasn't empathetic
Lied to patient (trust)
Smiled at patients
Explained something clearly using simple language
Admitted that they did not know the answer to a question
Non-verbal & verbal comms, active listening, trust
Avoided pet names
Trust
Used an interpreter
Used medical jargon
Considered preferred name and pronoun
Used nonverbal communication
Considered educational level
Know it all mentality
Paid attention to cultural differences
Asked a follow-up question (active listening)
Considered age when communicating
Interrupted patient alot (trust)
Non-Verbal Communication
Verbal Communication
Sat or leaned forward to show engagement
Had back towards patients for most of encounter
Factors to take into consideration
Considered language barriers
Stared into patient's eyes (culture)
Listened without interrupting
Used a verbal clarification
(e.g., 'Could you repeat that?')