AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Be Sincere / Smile & Eye Contact
2. Walk With Patient, Not In Front or Behind
3. Ask If Anything Else Is Needed
4. Tell Pt What You Are Doing and Why
5. Give Estimates For How Long It Will Take
6. Thank Patient For Coming In
7. Inform Patient Of Delays and Apologize
8. Tell Pt. We Are ALWAYS Here To Help
9. Clarify Processes Step By Step
10. Manage Up Coworkers
11. Let Patient Know What To Expect
12. Verbalize Gratitude For Choosing Us
13. Ask Patient If They Have Any Questions
14. Inform Pt When To Expect Results/ CallBack
15. Make Eye Contact & Smile
16. Verbalize Expected RTC Follow Ups
17. Allow Pt To Feel You Are Alike In Ways
18. Inform Pt Which Provider They're Seeing
19. Call Patient By Name
20. Don't Use Medical Jargon
21. Introduce Yourself
22. Utilize 5/10 Rule
23. Practice Active Listening
24. Rounding/ Offer Water or Magazine
25. Say Hello or Goodbye