Tell Pt What You Are Doing and Why Inform Pt When To Expect Results/ CallBack Clarify Processes Step By Step Utilize 5/10 Rule Practice Active Listening Allow Pt To Feel You Are Alike In Ways Make Eye Contact & Smile Verbalize Gratitude For Choosing Us Say Hello or Goodbye Ask If Anything Else Is Needed Let Patient Know What To Expect Be Sincere / Smile & Eye Contact Inform Patient Of Delays and Apologize Ask Patient If They Have Any Questions Inform Pt Which Provider They're Seeing Manage Up Coworkers Give Estimates For How Long It Will Take Call Patient By Name Tell Pt. We Are ALWAYS Here To Help Introduce Yourself Verbalize Expected RTC Follow Ups Rounding/ Offer Water or Magazine Walk With Patient, Not In Front or Behind Thank Patient For Coming In Don't Use Medical Jargon Tell Pt What You Are Doing and Why Inform Pt When To Expect Results/ CallBack Clarify Processes Step By Step Utilize 5/10 Rule Practice Active Listening Allow Pt To Feel You Are Alike In Ways Make Eye Contact & Smile Verbalize Gratitude For Choosing Us Say Hello or Goodbye Ask If Anything Else Is Needed Let Patient Know What To Expect Be Sincere / Smile & Eye Contact Inform Patient Of Delays and Apologize Ask Patient If They Have Any Questions Inform Pt Which Provider They're Seeing Manage Up Coworkers Give Estimates For How Long It Will Take Call Patient By Name Tell Pt. We Are ALWAYS Here To Help Introduce Yourself Verbalize Expected RTC Follow Ups Rounding/ Offer Water or Magazine Walk With Patient, Not In Front or Behind Thank Patient For Coming In Don't Use Medical Jargon
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Tell Pt What You Are Doing and Why
Inform Pt When To Expect Results/ CallBack
Clarify Processes Step By Step
Utilize 5/10 Rule
Practice Active Listening
Allow Pt To Feel You Are Alike In Ways
Make Eye Contact & Smile
Verbalize Gratitude For Choosing Us
Say Hello or Goodbye
Ask If Anything Else Is Needed
Let Patient Know What To Expect
Be Sincere / Smile & Eye Contact
Inform Patient Of Delays and Apologize
Ask Patient If They Have Any Questions
Inform Pt Which Provider They're Seeing
Manage Up Coworkers
Give Estimates For How Long It Will Take
Call Patient By Name
Tell Pt. We Are ALWAYS Here To Help
Introduce Yourself
Verbalize Expected RTC Follow Ups
Rounding/ Offer Water or Magazine
Walk With Patient, Not In Front or Behind
Thank Patient For Coming In
Don't Use Medical Jargon