AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Allow Pt To Feel You Are Alike In Ways
2. Say Hello or Goodbye
3. Be Sincere / Smile & Eye Contact
4. Give Estimates For How Long It Will Take
5. Tell Pt What You Are Doing and Why
6. Verbalize Expected RTC Follow Ups
7. Rounding/ Offer Water or Magazine
8. Make Eye Contact & Smile
9. Call Patient By Name
10. Ask Patient If They Have Any Questions
11. Tell Pt. We Are ALWAYS Here To Help
12. Clarify Processes Step By Step
13. Walk With Patient, Not In Front or Behind
14. Don't Use Medical Jargon
15. Let Patient Know What To Expect
16. Inform Patient Of Delays and Apologize
17. Thank Patient For Coming In
18. Inform Pt Which Provider They're Seeing
19. Practice Active Listening
20. Utilize 5/10 Rule
21. Manage Up Coworkers
22. Verbalize Gratitude For Choosing Us
23. Introduce Yourself
24. Inform Pt When To Expect Results/ CallBack
25. Ask If Anything Else Is Needed