AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Allow Pt To Feel You Are Alike In Ways
2. Clarify Processes Step By Step
3. Thank Patient For Coming In
4. Verbalize Expected RTC Follow Ups
5. Don't Use Medical Jargon
6. Manage Up Coworkers
7. Give Estimates For How Long It Will Take
8. Say Hello or Goodbye
9. Tell Pt. We Are ALWAYS Here To Help
10. Introduce Yourself
11. Inform Pt Which Provider They're Seeing
12. Verbalize Gratitude For Choosing Us
13. Make Eye Contact & Smile
14. Let Patient Know What To Expect
15. Be Sincere / Smile & Eye Contact
16. Ask Patient If They Have Any Questions
17. Ask If Anything Else Is Needed
18. Call Patient By Name
19. Practice Active Listening
20. Inform Patient Of Delays and Apologize
21. Utilize 5/10 Rule
22. Walk With Patient, Not In Front or Behind
23. Tell Pt What You Are Doing and Why
24. Rounding/ Offer Water or Magazine
25. Inform Pt When To Expect Results/ CallBack