AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Inform Pt When To Expect Results/ CallBack
2. Give Estimates For How Long It Will Take
3. Let Patient Know What To Expect
4. Clarify Processes Step By Step
5. Say Hello or Goodbye
6. Introduce Yourself
7. Verbalize Gratitude For Choosing Us
8. Make Eye Contact & Smile
9. Be Sincere / Smile & Eye Contact
10. Tell Pt What You Are Doing and Why
11. Verbalize Expected RTC Follow Ups
12. Ask Patient If They Have Any Questions
13. Utilize 5/10 Rule
14. Tell Pt. We Are ALWAYS Here To Help
15. Inform Pt Which Provider They're Seeing
16. Walk With Patient, Not In Front or Behind
17. Manage Up Coworkers
18. Allow Pt To Feel You Are Alike In Ways
19. Don't Use Medical Jargon
20. Practice Active Listening
21. Ask If Anything Else Is Needed
22. Rounding/ Offer Water or Magazine
23. Call Patient By Name
24. Inform Patient Of Delays and Apologize
25. Thank Patient For Coming In