Tell PtWhat YouAre Doingand WhyVerbalizeGratitudeForChoosing UsSayHello orGoodbyeInformPatient OfDelays andApologizeVerbalizeExpectedRTCFollow UpsGiveEstimatesFor HowLong It WillTakeAsk PatientIf TheyHave AnyQuestionsRounding/OfferWater orMagazineIntroduceYourselfAllow PtTo FeelYou AreAlike InWaysWalk WithPatient, NotIn Front orBehindUtilize5/10RuleBe Sincere/ Smile &EyeContactManageUpCoworkersAsk IfAnythingElse IsNeededCallPatient ByNamePracticeActiveListeningDon't UseMedicalJargonLet PatientKnowWhat ToExpectInform PtWhen ToExpectResults/CallBackInform PtWhichProviderThey'reSeeingClarifyProcessesStep ByStepTell Pt. WeAre ALWAYSHere To HelpMake EyeContact &SmileThankPatientForComing InTell PtWhat YouAre Doingand WhyVerbalizeGratitudeForChoosing UsSayHello orGoodbyeInformPatient OfDelays andApologizeVerbalizeExpectedRTCFollow UpsGiveEstimatesFor HowLong It WillTakeAsk PatientIf TheyHave AnyQuestionsRounding/OfferWater orMagazineIntroduceYourselfAllow PtTo FeelYou AreAlike InWaysWalk WithPatient, NotIn Front orBehindUtilize5/10RuleBe Sincere/ Smile &EyeContactManageUpCoworkersAsk IfAnythingElse IsNeededCallPatient ByNamePracticeActiveListeningDon't UseMedicalJargonLet PatientKnowWhat ToExpectInform PtWhen ToExpectResults/CallBackInform PtWhichProviderThey'reSeeingClarifyProcessesStep ByStepTell Pt. WeAre ALWAYSHere To HelpMake EyeContact &SmileThankPatientForComing In

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell Pt What You Are Doing and Why
  2. Verbalize Gratitude For Choosing Us
  3. Say Hello or Goodbye
  4. Inform Patient Of Delays and Apologize
  5. Verbalize Expected RTC Follow Ups
  6. Give Estimates For How Long It Will Take
  7. Ask Patient If They Have Any Questions
  8. Rounding/ Offer Water or Magazine
  9. Introduce Yourself
  10. Allow Pt To Feel You Are Alike In Ways
  11. Walk With Patient, Not In Front or Behind
  12. Utilize 5/10 Rule
  13. Be Sincere / Smile & Eye Contact
  14. Manage Up Coworkers
  15. Ask If Anything Else Is Needed
  16. Call Patient By Name
  17. Practice Active Listening
  18. Don't Use Medical Jargon
  19. Let Patient Know What To Expect
  20. Inform Pt When To Expect Results/ CallBack
  21. Inform Pt Which Provider They're Seeing
  22. Clarify Processes Step By Step
  23. Tell Pt. We Are ALWAYS Here To Help
  24. Make Eye Contact & Smile
  25. Thank Patient For Coming In