AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Tell Pt What You Are Doing and Why
2. Clarify Processes Step By Step
3. Verbalize Expected RTC Follow Ups
4. Thank Patient For Coming In
5. Manage Up Coworkers
6. Allow Pt To Feel You Are Alike In Ways
7. Tell Pt. We Are ALWAYS Here To Help
8. Practice Active Listening
9. Say Hello or Goodbye
10. Ask Patient If They Have Any Questions
11. Let Patient Know What To Expect
12. Call Patient By Name
13. Verbalize Gratitude For Choosing Us
14. Introduce Yourself
15. Inform Patient Of Delays and Apologize
16. Inform Pt Which Provider They're Seeing
17. Make Eye Contact & Smile
18. Inform Pt When To Expect Results/ CallBack
19. Rounding/ Offer Water or Magazine
20. Ask If Anything Else Is Needed
21. Don't Use Medical Jargon
22. Be Sincere / Smile & Eye Contact
23. Give Estimates For How Long It Will Take
24. Utilize 5/10 Rule
25. Walk With Patient, Not In Front or Behind