Allow PtTo FeelYou AreAlike InWaysLet PatientKnowWhat ToExpectRounding/OfferWater orMagazinePracticeActiveListeningTell Pt. WeAre ALWAYSHere To HelpUtilize5/10RuleDon't UseMedicalJargonSayHello orGoodbyeAsk PatientIf TheyHave AnyQuestionsInform PtWhen ToExpectResults/CallBackAsk IfAnythingElse IsNeededVerbalizeGratitudeForChoosing UsBe Sincere/ Smile &EyeContactTell PtWhat YouAre Doingand WhyVerbalizeExpectedRTCFollow UpsIntroduceYourselfManageUpCoworkersMake EyeContact &SmileInform PtWhichProviderThey'reSeeingThankPatientForComing InWalk WithPatient, NotIn Front orBehindClarifyProcessesStep ByStepCallPatient ByNameInformPatient OfDelays andApologizeGiveEstimatesFor HowLong It WillTakeAllow PtTo FeelYou AreAlike InWaysLet PatientKnowWhat ToExpectRounding/OfferWater orMagazinePracticeActiveListeningTell Pt. WeAre ALWAYSHere To HelpUtilize5/10RuleDon't UseMedicalJargonSayHello orGoodbyeAsk PatientIf TheyHave AnyQuestionsInform PtWhen ToExpectResults/CallBackAsk IfAnythingElse IsNeededVerbalizeGratitudeForChoosing UsBe Sincere/ Smile &EyeContactTell PtWhat YouAre Doingand WhyVerbalizeExpectedRTCFollow UpsIntroduceYourselfManageUpCoworkersMake EyeContact &SmileInform PtWhichProviderThey'reSeeingThankPatientForComing InWalk WithPatient, NotIn Front orBehindClarifyProcessesStep ByStepCallPatient ByNameInformPatient OfDelays andApologizeGiveEstimatesFor HowLong It WillTake

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allow Pt To Feel You Are Alike In Ways
  2. Let Patient Know What To Expect
  3. Rounding/ Offer Water or Magazine
  4. Practice Active Listening
  5. Tell Pt. We Are ALWAYS Here To Help
  6. Utilize 5/10 Rule
  7. Don't Use Medical Jargon
  8. Say Hello or Goodbye
  9. Ask Patient If They Have Any Questions
  10. Inform Pt When To Expect Results/ CallBack
  11. Ask If Anything Else Is Needed
  12. Verbalize Gratitude For Choosing Us
  13. Be Sincere / Smile & Eye Contact
  14. Tell Pt What You Are Doing and Why
  15. Verbalize Expected RTC Follow Ups
  16. Introduce Yourself
  17. Manage Up Coworkers
  18. Make Eye Contact & Smile
  19. Inform Pt Which Provider They're Seeing
  20. Thank Patient For Coming In
  21. Walk With Patient, Not In Front or Behind
  22. Clarify Processes Step By Step
  23. Call Patient By Name
  24. Inform Patient Of Delays and Apologize
  25. Give Estimates For How Long It Will Take