AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Inform Patient Of Delays and Apologize
2. Ask If Anything Else Is Needed
3. Tell Pt. We Are ALWAYS Here To Help
4. Verbalize Gratitude For Choosing Us
5. Verbalize Expected RTC Follow Ups
6. Inform Pt When To Expect Results/ CallBack
7. Allow Pt To Feel You Are Alike In Ways
8. Don't Use Medical Jargon
9. Introduce Yourself
10. Walk With Patient, Not In Front or Behind
11. Rounding/ Offer Water or Magazine
12. Give Estimates For How Long It Will Take
13. Utilize 5/10 Rule
14. Say Hello or Goodbye
15. Practice Active Listening
16. Manage Up Coworkers
17. Make Eye Contact & Smile
18. Ask Patient If They Have Any Questions
19. Tell Pt What You Are Doing and Why
20. Thank Patient For Coming In
21. Call Patient By Name
22. Inform Pt Which Provider They're Seeing
23. Let Patient Know What To Expect
24. Be Sincere / Smile & Eye Contact
25. Clarify Processes Step By Step