Tell PtWhat YouAre Doingand WhyIntroduceYourselfClarifyProcessesStep ByStepRounding/OfferWater orMagazineCallPatient ByNameTell Pt. WeAre ALWAYSHere To HelpManageUpCoworkersPracticeActiveListeningDon't UseMedicalJargonInform PtWhen ToExpectResults/CallBackAsk PatientIf TheyHave AnyQuestionsUtilize5/10RuleSayHello orGoodbyeWalk WithPatient, NotIn Front orBehindVerbalizeGratitudeForChoosing UsAllow PtTo FeelYou AreAlike InWaysInformPatient OfDelays andApologizeThankPatientForComing InBe Sincere/ Smile &EyeContactInform PtWhichProviderThey'reSeeingMake EyeContact &SmileLet PatientKnowWhat ToExpectVerbalizeExpectedRTCFollow UpsAsk IfAnythingElse IsNeededGiveEstimatesFor HowLong It WillTakeTell PtWhat YouAre Doingand WhyIntroduceYourselfClarifyProcessesStep ByStepRounding/OfferWater orMagazineCallPatient ByNameTell Pt. WeAre ALWAYSHere To HelpManageUpCoworkersPracticeActiveListeningDon't UseMedicalJargonInform PtWhen ToExpectResults/CallBackAsk PatientIf TheyHave AnyQuestionsUtilize5/10RuleSayHello orGoodbyeWalk WithPatient, NotIn Front orBehindVerbalizeGratitudeForChoosing UsAllow PtTo FeelYou AreAlike InWaysInformPatient OfDelays andApologizeThankPatientForComing InBe Sincere/ Smile &EyeContactInform PtWhichProviderThey'reSeeingMake EyeContact &SmileLet PatientKnowWhat ToExpectVerbalizeExpectedRTCFollow UpsAsk IfAnythingElse IsNeededGiveEstimatesFor HowLong It WillTake

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell Pt What You Are Doing and Why
  2. Introduce Yourself
  3. Clarify Processes Step By Step
  4. Rounding/ Offer Water or Magazine
  5. Call Patient By Name
  6. Tell Pt. We Are ALWAYS Here To Help
  7. Manage Up Coworkers
  8. Practice Active Listening
  9. Don't Use Medical Jargon
  10. Inform Pt When To Expect Results/ CallBack
  11. Ask Patient If They Have Any Questions
  12. Utilize 5/10 Rule
  13. Say Hello or Goodbye
  14. Walk With Patient, Not In Front or Behind
  15. Verbalize Gratitude For Choosing Us
  16. Allow Pt To Feel You Are Alike In Ways
  17. Inform Patient Of Delays and Apologize
  18. Thank Patient For Coming In
  19. Be Sincere / Smile & Eye Contact
  20. Inform Pt Which Provider They're Seeing
  21. Make Eye Contact & Smile
  22. Let Patient Know What To Expect
  23. Verbalize Expected RTC Follow Ups
  24. Ask If Anything Else Is Needed
  25. Give Estimates For How Long It Will Take