AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Thank Patient For Coming In
2. Inform Pt When To Expect Results/ CallBack
3. Tell Pt. We Are ALWAYS Here To Help
4. Practice Active Listening
5. Give Estimates For How Long It Will Take
6. Call Patient By Name
7. Inform Pt Which Provider They're Seeing
8. Introduce Yourself
9. Rounding/ Offer Water or Magazine
10. Don't Use Medical Jargon
11. Manage Up Coworkers
12. Verbalize Expected RTC Follow Ups
13. Inform Patient Of Delays and Apologize
14. Be Sincere / Smile & Eye Contact
15. Walk With Patient, Not In Front or Behind
16. Let Patient Know What To Expect
17. Ask Patient If They Have Any Questions
18. Utilize 5/10 Rule
19. Allow Pt To Feel You Are Alike In Ways
20. Clarify Processes Step By Step
21. Tell Pt What You Are Doing and Why
22. Verbalize Gratitude For Choosing Us
23. Ask If Anything Else Is Needed
24. Make Eye Contact & Smile
25. Say Hello or Goodbye