Tell Pt What You Are Doing and Why Verbalize Gratitude For Choosing Us Say Hello or Goodbye Inform Patient Of Delays and Apologize Verbalize Expected RTC Follow Ups Give Estimates For How Long It Will Take Ask Patient If They Have Any Questions Rounding/ Offer Water or Magazine Introduce Yourself Allow Pt To Feel You Are Alike In Ways Walk With Patient, Not In Front or Behind Utilize 5/10 Rule Be Sincere / Smile & Eye Contact Manage Up Coworkers Ask If Anything Else Is Needed Call Patient By Name Practice Active Listening Don't Use Medical Jargon Let Patient Know What To Expect Inform Pt When To Expect Results/ CallBack Inform Pt Which Provider They're Seeing Clarify Processes Step By Step Tell Pt. We Are ALWAYS Here To Help Make Eye Contact & Smile Thank Patient For Coming In Tell Pt What You Are Doing and Why Verbalize Gratitude For Choosing Us Say Hello or Goodbye Inform Patient Of Delays and Apologize Verbalize Expected RTC Follow Ups Give Estimates For How Long It Will Take Ask Patient If They Have Any Questions Rounding/ Offer Water or Magazine Introduce Yourself Allow Pt To Feel You Are Alike In Ways Walk With Patient, Not In Front or Behind Utilize 5/10 Rule Be Sincere / Smile & Eye Contact Manage Up Coworkers Ask If Anything Else Is Needed Call Patient By Name Practice Active Listening Don't Use Medical Jargon Let Patient Know What To Expect Inform Pt When To Expect Results/ CallBack Inform Pt Which Provider They're Seeing Clarify Processes Step By Step Tell Pt. We Are ALWAYS Here To Help Make Eye Contact & Smile Thank Patient For Coming In
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Tell Pt What You Are Doing and Why
Verbalize Gratitude For Choosing Us
Say Hello or Goodbye
Inform Patient Of Delays and Apologize
Verbalize Expected RTC Follow Ups
Give Estimates For How Long It Will Take
Ask Patient If They Have Any Questions
Rounding/ Offer Water or Magazine
Introduce Yourself
Allow Pt To Feel You Are Alike In Ways
Walk With Patient, Not In Front or Behind
Utilize 5/10 Rule
Be Sincere / Smile & Eye Contact
Manage Up Coworkers
Ask If Anything Else Is Needed
Call Patient By Name
Practice Active Listening
Don't Use Medical Jargon
Let Patient Know What To Expect
Inform Pt When To Expect Results/ CallBack
Inform Pt Which Provider They're Seeing
Clarify Processes Step By Step
Tell Pt. We Are ALWAYS Here To Help
Make Eye Contact & Smile
Thank Patient For Coming In