Walk WithPatient, NotIn Front orBehindAllow PtTo FeelYou AreAlike InWaysMake EyeContact &SmileAsk PatientIf TheyHave AnyQuestionsTell Pt. WeAre ALWAYSHere To HelpInform PtWhen ToExpectResults/CallBackVerbalizeGratitudeForChoosing UsGiveEstimatesFor HowLong It WillTakeAsk IfAnythingElse IsNeededVerbalizeExpectedRTCFollow UpsInform PtWhichProviderThey'reSeeingPracticeActiveListeningSayHello orGoodbyeClarifyProcessesStep ByStepThankPatientForComing InManageUpCoworkersTell PtWhat YouAre Doingand WhyCallPatient ByNameInformPatient OfDelays andApologizeUtilize5/10RuleLet PatientKnowWhat ToExpectIntroduceYourselfDon't UseMedicalJargonBe Sincere/ Smile &EyeContactRounding/OfferWater orMagazineWalk WithPatient, NotIn Front orBehindAllow PtTo FeelYou AreAlike InWaysMake EyeContact &SmileAsk PatientIf TheyHave AnyQuestionsTell Pt. WeAre ALWAYSHere To HelpInform PtWhen ToExpectResults/CallBackVerbalizeGratitudeForChoosing UsGiveEstimatesFor HowLong It WillTakeAsk IfAnythingElse IsNeededVerbalizeExpectedRTCFollow UpsInform PtWhichProviderThey'reSeeingPracticeActiveListeningSayHello orGoodbyeClarifyProcessesStep ByStepThankPatientForComing InManageUpCoworkersTell PtWhat YouAre Doingand WhyCallPatient ByNameInformPatient OfDelays andApologizeUtilize5/10RuleLet PatientKnowWhat ToExpectIntroduceYourselfDon't UseMedicalJargonBe Sincere/ Smile &EyeContactRounding/OfferWater orMagazine

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk With Patient, Not In Front or Behind
  2. Allow Pt To Feel You Are Alike In Ways
  3. Make Eye Contact & Smile
  4. Ask Patient If They Have Any Questions
  5. Tell Pt. We Are ALWAYS Here To Help
  6. Inform Pt When To Expect Results/ CallBack
  7. Verbalize Gratitude For Choosing Us
  8. Give Estimates For How Long It Will Take
  9. Ask If Anything Else Is Needed
  10. Verbalize Expected RTC Follow Ups
  11. Inform Pt Which Provider They're Seeing
  12. Practice Active Listening
  13. Say Hello or Goodbye
  14. Clarify Processes Step By Step
  15. Thank Patient For Coming In
  16. Manage Up Coworkers
  17. Tell Pt What You Are Doing and Why
  18. Call Patient By Name
  19. Inform Patient Of Delays and Apologize
  20. Utilize 5/10 Rule
  21. Let Patient Know What To Expect
  22. Introduce Yourself
  23. Don't Use Medical Jargon
  24. Be Sincere / Smile & Eye Contact
  25. Rounding/ Offer Water or Magazine