Walk With Patient, Not In Front or Behind Allow Pt To Feel You Are Alike In Ways Make Eye Contact & Smile Ask Patient If They Have Any Questions Tell Pt. We Are ALWAYS Here To Help Inform Pt When To Expect Results/ CallBack Verbalize Gratitude For Choosing Us Give Estimates For How Long It Will Take Ask If Anything Else Is Needed Verbalize Expected RTC Follow Ups Inform Pt Which Provider They're Seeing Practice Active Listening Say Hello or Goodbye Clarify Processes Step By Step Thank Patient For Coming In Manage Up Coworkers Tell Pt What You Are Doing and Why Call Patient By Name Inform Patient Of Delays and Apologize Utilize 5/10 Rule Let Patient Know What To Expect Introduce Yourself Don't Use Medical Jargon Be Sincere / Smile & Eye Contact Rounding/ Offer Water or Magazine Walk With Patient, Not In Front or Behind Allow Pt To Feel You Are Alike In Ways Make Eye Contact & Smile Ask Patient If They Have Any Questions Tell Pt. We Are ALWAYS Here To Help Inform Pt When To Expect Results/ CallBack Verbalize Gratitude For Choosing Us Give Estimates For How Long It Will Take Ask If Anything Else Is Needed Verbalize Expected RTC Follow Ups Inform Pt Which Provider They're Seeing Practice Active Listening Say Hello or Goodbye Clarify Processes Step By Step Thank Patient For Coming In Manage Up Coworkers Tell Pt What You Are Doing and Why Call Patient By Name Inform Patient Of Delays and Apologize Utilize 5/10 Rule Let Patient Know What To Expect Introduce Yourself Don't Use Medical Jargon Be Sincere / Smile & Eye Contact Rounding/ Offer Water or Magazine
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Walk With Patient, Not In Front or Behind
Allow Pt To Feel You Are Alike In Ways
Make Eye Contact & Smile
Ask Patient If They Have Any Questions
Tell Pt. We Are ALWAYS Here To Help
Inform Pt When To Expect Results/ CallBack
Verbalize Gratitude For Choosing Us
Give Estimates For How Long It Will Take
Ask If Anything Else Is Needed
Verbalize Expected RTC Follow Ups
Inform Pt Which Provider They're Seeing
Practice Active Listening
Say Hello or Goodbye
Clarify Processes Step By Step
Thank Patient For Coming In
Manage Up Coworkers
Tell Pt What You Are Doing and Why
Call Patient By Name
Inform Patient Of Delays and Apologize
Utilize 5/10 Rule
Let Patient Know What To Expect
Introduce Yourself
Don't Use Medical Jargon
Be Sincere / Smile & Eye Contact
Rounding/ Offer Water or Magazine