Walk WithPatient, NotIn Front orBehindInform PtWhichProviderThey'reSeeingInform PtWhen ToExpectResults/CallBackAllow PtTo FeelYou AreAlike InWaysAsk IfAnythingElse IsNeededPracticeActiveListeningLet PatientKnowWhat ToExpectManageUpCoworkersClarifyProcessesStep ByStepRounding/OfferWater orMagazineGiveEstimatesFor HowLong It WillTakeVerbalizeGratitudeForChoosing UsAsk PatientIf TheyHave AnyQuestionsInformPatient OfDelays andApologizeThankPatientForComing InDon't UseMedicalJargonIntroduceYourselfBe Sincere/ Smile &EyeContactCallPatient ByNameSayHello orGoodbyeUtilize5/10RuleMake EyeContact &SmileTell PtWhat YouAre Doingand WhyVerbalizeExpectedRTCFollow UpsTell Pt. WeAre ALWAYSHere To HelpWalk WithPatient, NotIn Front orBehindInform PtWhichProviderThey'reSeeingInform PtWhen ToExpectResults/CallBackAllow PtTo FeelYou AreAlike InWaysAsk IfAnythingElse IsNeededPracticeActiveListeningLet PatientKnowWhat ToExpectManageUpCoworkersClarifyProcessesStep ByStepRounding/OfferWater orMagazineGiveEstimatesFor HowLong It WillTakeVerbalizeGratitudeForChoosing UsAsk PatientIf TheyHave AnyQuestionsInformPatient OfDelays andApologizeThankPatientForComing InDon't UseMedicalJargonIntroduceYourselfBe Sincere/ Smile &EyeContactCallPatient ByNameSayHello orGoodbyeUtilize5/10RuleMake EyeContact &SmileTell PtWhat YouAre Doingand WhyVerbalizeExpectedRTCFollow UpsTell Pt. WeAre ALWAYSHere To Help

AIDET Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk With Patient, Not In Front or Behind
  2. Inform Pt Which Provider They're Seeing
  3. Inform Pt When To Expect Results/ CallBack
  4. Allow Pt To Feel You Are Alike In Ways
  5. Ask If Anything Else Is Needed
  6. Practice Active Listening
  7. Let Patient Know What To Expect
  8. Manage Up Coworkers
  9. Clarify Processes Step By Step
  10. Rounding/ Offer Water or Magazine
  11. Give Estimates For How Long It Will Take
  12. Verbalize Gratitude For Choosing Us
  13. Ask Patient If They Have Any Questions
  14. Inform Patient Of Delays and Apologize
  15. Thank Patient For Coming In
  16. Don't Use Medical Jargon
  17. Introduce Yourself
  18. Be Sincere / Smile & Eye Contact
  19. Call Patient By Name
  20. Say Hello or Goodbye
  21. Utilize 5/10 Rule
  22. Make Eye Contact & Smile
  23. Tell Pt What You Are Doing and Why
  24. Verbalize Expected RTC Follow Ups
  25. Tell Pt. We Are ALWAYS Here To Help