"There is no parking" Hand Land patient "I HAVE to be seen today!" Copay dispute "I got lost/went to the wrong location" Doesnt know what body part its for They just walk up to you without waiting Thinks we're Banner Forgot cards Thinks they are done with ppw early No referral "Do they not have anything sooner?" Complains about the call center "Nothing has changed" "I want to speak to the manager!" Commenting on how packed/empty the lobby is Billing questions "I just need to ask the doctor a questions" Asks us when they need a follow up "Are they running on time?" "¿Hablas espanol?" Doesnt skip optional questions "I dont need to get checked out" Doesnt know the doctor "There is no parking" Hand Land patient "I HAVE to be seen today!" Copay dispute "I got lost/went to the wrong location" Doesnt know what body part its for They just walk up to you without waiting Thinks we're Banner Forgot cards Thinks they are done with ppw early No referral "Do they not have anything sooner?" Complains about the call center "Nothing has changed" "I want to speak to the manager!" Commenting on how packed/empty the lobby is Billing questions "I just need to ask the doctor a questions" Asks us when they need a follow up "Are they running on time?" "¿Hablas espanol?" Doesnt skip optional questions "I dont need to get checked out" Doesnt know the doctor
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-"There is no parking"
I-Hand Land patient
G-"I HAVE to be seen today!"
B-Copay dispute
O-"I got lost/went to the wrong location"
N-Doesnt know what body part its for
G-They just walk up to you without waiting
B-Thinks we're Banner
I-Forgot cards
O-Thinks they are done with ppw early
N-No referral
B-"Do they not have anything sooner?"
I-Complains about the call center
B-"Nothing has changed"
N-"I want to speak to the manager!"
N-Commenting on how packed/empty the lobby is
G-Billing questions
O-"I just need to ask the doctor a questions"
O-Asks us when they need a follow up
O-"Are they running on time?"
I-"¿Hablas espanol?"
I-Doesnt skip optional questions
B-"I dont need to get checked out"
G-Doesnt know the doctor