HandLandpatientDoesntknow thedoctorThinksthey aredone withppw earlyNoreferralCommentingon howpacked/emptythe lobby is"I dontneed to getcheckedout""I just needto ask thedoctor aquestions"Doesntknowwhat bodypart its for"Do theynot haveanythingsooner?"Forgotcards"Nothinghaschanged"They justwalk up toyou withoutwaiting"Are theyrunningon time?""Thereis noparking"Asks uswhen theyneed afollow upComplainsabout thecall center"I want tospeak tothemanager!""¿Hablasespanol?"BillingquestionsCopaydisputeDoesntskipoptionalquestions Thinkswe'reBanner"I gotlost/went tothe wronglocation""I HAVEto beseentoday!"HandLandpatientDoesntknow thedoctorThinksthey aredone withppw earlyNoreferralCommentingon howpacked/emptythe lobby is"I dontneed to getcheckedout""I just needto ask thedoctor aquestions"Doesntknowwhat bodypart its for"Do theynot haveanythingsooner?"Forgotcards"Nothinghaschanged"They justwalk up toyou withoutwaiting"Are theyrunningon time?""Thereis noparking"Asks uswhen theyneed afollow upComplainsabout thecall center"I want tospeak tothemanager!""¿Hablasespanol?"BillingquestionsCopaydisputeDoesntskipoptionalquestions Thinkswe'reBanner"I gotlost/went tothe wronglocation""I HAVEto beseentoday!"

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
N
5
N
6
B
7
O
8
N
9
B
10
I
11
B
12
G
13
O
14
G
15
O
16
I
17
N
18
I
19
G
20
B
21
I
22
B
23
O
24
G
  1. I-Hand Land patient
  2. G-Doesnt know the doctor
  3. O-Thinks they are done with ppw early
  4. N-No referral
  5. N-Commenting on how packed/empty the lobby is
  6. B-"I dont need to get checked out"
  7. O-"I just need to ask the doctor a questions"
  8. N-Doesnt know what body part its for
  9. B-"Do they not have anything sooner?"
  10. I-Forgot cards
  11. B-"Nothing has changed"
  12. G-They just walk up to you without waiting
  13. O-"Are they running on time?"
  14. G-"There is no parking"
  15. O-Asks us when they need a follow up
  16. I-Complains about the call center
  17. N-"I want to speak to the manager!"
  18. I-"¿Hablas espanol?"
  19. G-Billing questions
  20. B-Copay dispute
  21. I-Doesnt skip optional questions
  22. B-Thinks we're Banner
  23. O-"I got lost/went to the wrong location"
  24. G-"I HAVE to be seen today!"