"I HAVE to be seen today!" "Do they not have anything sooner?" "I just need to ask the doctor a questions" "I got lost/went to the wrong location" Commenting on how packed/empty the lobby is "There is no parking" "I want to speak to the manager!" Thinks we're Banner They just walk up to you without waiting Asks us when they need a follow up "Are they running on time?" "I dont need to get checked out" Copay dispute Doesnt know the doctor Hand Land patient No referral Doesnt skip optional questions "Nothing has changed" Billing questions Forgot cards Doesnt know what body part its for "¿Hablas espanol?" Complains about the call center Thinks they are done with ppw early "I HAVE to be seen today!" "Do they not have anything sooner?" "I just need to ask the doctor a questions" "I got lost/went to the wrong location" Commenting on how packed/empty the lobby is "There is no parking" "I want to speak to the manager!" Thinks we're Banner They just walk up to you without waiting Asks us when they need a follow up "Are they running on time?" "I dont need to get checked out" Copay dispute Doesnt know the doctor Hand Land patient No referral Doesnt skip optional questions "Nothing has changed" Billing questions Forgot cards Doesnt know what body part its for "¿Hablas espanol?" Complains about the call center Thinks they are done with ppw early
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-"I HAVE to be seen today!"
B-"Do they not have anything sooner?"
O-"I just need to ask the doctor a questions"
O-"I got lost/went to the wrong location"
N-Commenting on how packed/empty the lobby is
G-"There is no parking"
N-"I want to speak to the manager!"
B-Thinks we're Banner
G-They just walk up to you without waiting
O-Asks us when they need a follow up
O-"Are they running on time?"
B-"I dont need to get checked out"
B-Copay dispute
G-Doesnt know the doctor
I-Hand Land patient
N-No referral
I-Doesnt skip optional questions
B-"Nothing has changed"
G-Billing questions
I-Forgot cards
N-Doesnt know what body part its for
I-"¿Hablas espanol?"
I-Complains about the call center
O-Thinks they are done with ppw early