Doesntknowwhat bodypart its forThinksthey aredone withppw earlyDoesntknow thedoctor"Nothinghaschanged"NoreferralThey justwalk up toyou withoutwaiting"Thereis noparking"Doesntskipoptionalquestions "¿Hablasespanol?"Commentingon howpacked/emptythe lobby isHandLandpatientComplainsabout thecall centerAsks uswhen theyneed afollow upForgotcards"Are theyrunningon time?"CopaydisputeBillingquestions"Do theynot haveanythingsooner?""I gotlost/went tothe wronglocation"Thinkswe'reBanner"I want tospeak tothemanager!""I dontneed to getcheckedout""I HAVEto beseentoday!""I just needto ask thedoctor aquestions"Doesntknowwhat bodypart its forThinksthey aredone withppw earlyDoesntknow thedoctor"Nothinghaschanged"NoreferralThey justwalk up toyou withoutwaiting"Thereis noparking"Doesntskipoptionalquestions "¿Hablasespanol?"Commentingon howpacked/emptythe lobby isHandLandpatientComplainsabout thecall centerAsks uswhen theyneed afollow upForgotcards"Are theyrunningon time?"CopaydisputeBillingquestions"Do theynot haveanythingsooner?""I gotlost/went tothe wronglocation"Thinkswe'reBanner"I want tospeak tothemanager!""I dontneed to getcheckedout""I HAVEto beseentoday!""I just needto ask thedoctor aquestions"

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
B
5
N
6
G
7
G
8
I
9
I
10
N
11
I
12
I
13
O
14
I
15
O
16
B
17
G
18
B
19
O
20
B
21
N
22
B
23
G
24
O
  1. N-Doesnt know what body part its for
  2. O-Thinks they are done with ppw early
  3. G-Doesnt know the doctor
  4. B-"Nothing has changed"
  5. N-No referral
  6. G-They just walk up to you without waiting
  7. G-"There is no parking"
  8. I-Doesnt skip optional questions
  9. I-"¿Hablas espanol?"
  10. N-Commenting on how packed/empty the lobby is
  11. I-Hand Land patient
  12. I-Complains about the call center
  13. O-Asks us when they need a follow up
  14. I-Forgot cards
  15. O-"Are they running on time?"
  16. B-Copay dispute
  17. G-Billing questions
  18. B-"Do they not have anything sooner?"
  19. O-"I got lost/went to the wrong location"
  20. B-Thinks we're Banner
  21. N-"I want to speak to the manager!"
  22. B-"I dont need to get checked out"
  23. G-"I HAVE to be seen today!"
  24. O-"I just need to ask the doctor a questions"