No referral "Nothing has changed" "I want to speak to the manager!" "I just need to ask the doctor a questions" Forgot cards "There is no parking" "Are they running on time?" Copay dispute "I dont need to get checked out" "I got lost/went to the wrong location" Complains about the call center Doesnt skip optional questions "¿Hablas espanol?" "I HAVE to be seen today!" Billing questions "Do they not have anything sooner?" Doesnt know what body part its for Hand Land patient Thinks we're Banner Commenting on how packed/empty the lobby is Asks us when they need a follow up They just walk up to you without waiting Thinks they are done with ppw early Doesnt know the doctor No referral "Nothing has changed" "I want to speak to the manager!" "I just need to ask the doctor a questions" Forgot cards "There is no parking" "Are they running on time?" Copay dispute "I dont need to get checked out" "I got lost/went to the wrong location" Complains about the call center Doesnt skip optional questions "¿Hablas espanol?" "I HAVE to be seen today!" Billing questions "Do they not have anything sooner?" Doesnt know what body part its for Hand Land patient Thinks we're Banner Commenting on how packed/empty the lobby is Asks us when they need a follow up They just walk up to you without waiting Thinks they are done with ppw early Doesnt know the doctor
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-No referral
B-"Nothing has changed"
N-"I want to speak to the manager!"
O-"I just need to ask the doctor a questions"
I-Forgot cards
G-"There is no parking"
O-"Are they running on time?"
B-Copay dispute
B-"I dont need to get checked out"
O-"I got lost/went to the wrong location"
I-Complains about the call center
I-Doesnt skip optional questions
I-"¿Hablas espanol?"
G-"I HAVE to be seen today!"
G-Billing questions
B-"Do they not have anything sooner?"
N-Doesnt know what body part its for
I-Hand Land patient
B-Thinks we're Banner
N-Commenting on how packed/empty the lobby is
O-Asks us when they need a follow up
G-They just walk up to you without waiting
O-Thinks they are done with ppw early
G-Doesnt know the doctor