Doesnt skip optional questions "I just need to ask the doctor a questions" Doesnt know what body part its for Copay dispute "¿Hablas espanol?" "I HAVE to be seen today!" Complains about the call center Doesnt know the doctor Billing questions "Nothing has changed" "I want to speak to the manager!" They just walk up to you without waiting "Are they running on time?" Thinks we're Banner Commenting on how packed/empty the lobby is "Do they not have anything sooner?" "There is no parking" Asks us when they need a follow up No referral Forgot cards Hand Land patient "I got lost/went to the wrong location" Thinks they are done with ppw early "I dont need to get checked out" Doesnt skip optional questions "I just need to ask the doctor a questions" Doesnt know what body part its for Copay dispute "¿Hablas espanol?" "I HAVE to be seen today!" Complains about the call center Doesnt know the doctor Billing questions "Nothing has changed" "I want to speak to the manager!" They just walk up to you without waiting "Are they running on time?" Thinks we're Banner Commenting on how packed/empty the lobby is "Do they not have anything sooner?" "There is no parking" Asks us when they need a follow up No referral Forgot cards Hand Land patient "I got lost/went to the wrong location" Thinks they are done with ppw early "I dont need to get checked out"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Doesnt skip optional questions
O-"I just need to ask the doctor a questions"
N-Doesnt know what body part its for
B-Copay dispute
I-"¿Hablas espanol?"
G-"I HAVE to be seen today!"
I-Complains about the call center
G-Doesnt know the doctor
G-Billing questions
B-"Nothing has changed"
N-"I want to speak to the manager!"
G-They just walk up to you without waiting
O-"Are they running on time?"
B-Thinks we're Banner
N-Commenting on how packed/empty the lobby is
B-"Do they not have anything sooner?"
G-"There is no parking"
O-Asks us when they need a follow up
N-No referral
I-Forgot cards
I-Hand Land patient
O-"I got lost/went to the wrong location"
O-Thinks they are done with ppw early
B-"I dont need to get checked out"