"Thereis noparking"HandLandpatientDoesntskipoptionalquestions Doesntknowwhat bodypart its forThinkswe'reBannerThinksthey aredone withppw early"I just needto ask thedoctor aquestions""I want tospeak tothemanager!"Asks uswhen theyneed afollow up"Are theyrunningon time?"Doesntknow thedoctorCommentingon howpacked/emptythe lobby isComplainsabout thecall center"I dontneed to getcheckedout""¿Hablasespanol?"BillingquestionsForgotcards"I HAVEto beseentoday!"Noreferral"Nothinghaschanged"They justwalk up toyou withoutwaitingCopaydispute"I gotlost/went tothe wronglocation""Do theynot haveanythingsooner?""Thereis noparking"HandLandpatientDoesntskipoptionalquestions Doesntknowwhat bodypart its forThinkswe'reBannerThinksthey aredone withppw early"I just needto ask thedoctor aquestions""I want tospeak tothemanager!"Asks uswhen theyneed afollow up"Are theyrunningon time?"Doesntknow thedoctorCommentingon howpacked/emptythe lobby isComplainsabout thecall center"I dontneed to getcheckedout""¿Hablasespanol?"BillingquestionsForgotcards"I HAVEto beseentoday!"Noreferral"Nothinghaschanged"They justwalk up toyou withoutwaitingCopaydispute"I gotlost/went tothe wronglocation""Do theynot haveanythingsooner?"

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "There is no parking"
  2. Hand Land patient
  3. Doesnt skip optional questions
  4. Doesnt know what body part its for
  5. Thinks we're Banner
  6. Thinks they are done with ppw early
  7. "I just need to ask the doctor a questions"
  8. "I want to speak to the manager!"
  9. Asks us when they need a follow up
  10. "Are they running on time?"
  11. Doesnt know the doctor
  12. Commenting on how packed/empty the lobby is
  13. Complains about the call center
  14. "I dont need to get checked out"
  15. "¿Hablas espanol?"
  16. Billing questions
  17. Forgot cards
  18. "I HAVE to be seen today!"
  19. No referral
  20. "Nothing has changed"
  21. They just walk up to you without waiting
  22. Copay dispute
  23. "I got lost/went to the wrong location"
  24. "Do they not have anything sooner?"