"Are they running on time?" They just walk up to you without waiting "I HAVE to be seen today!" No referral Doesnt skip optional questions Asks us when they need a follow up "I want to speak to the manager!" "There is no parking" Doesnt know the doctor Doesnt know what body part its for Commenting on how packed/empty the lobby is "I just need to ask the doctor a questions" "I got lost/went to the wrong location" Billing questions Thinks they are done with ppw early "Nothing has changed" "Do they not have anything sooner?" Complains about the call center Thinks we're Banner Copay dispute "I dont need to get checked out" Forgot cards "¿Hablas espanol?" Hand Land patient "Are they running on time?" They just walk up to you without waiting "I HAVE to be seen today!" No referral Doesnt skip optional questions Asks us when they need a follow up "I want to speak to the manager!" "There is no parking" Doesnt know the doctor Doesnt know what body part its for Commenting on how packed/empty the lobby is "I just need to ask the doctor a questions" "I got lost/went to the wrong location" Billing questions Thinks they are done with ppw early "Nothing has changed" "Do they not have anything sooner?" Complains about the call center Thinks we're Banner Copay dispute "I dont need to get checked out" Forgot cards "¿Hablas espanol?" Hand Land patient
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Are they running on time?"
They just walk up to you without waiting
"I HAVE to be seen today!"
No referral
Doesnt skip optional questions
Asks us when they need a follow up
"I want to speak to the manager!"
"There is no parking"
Doesnt know the doctor
Doesnt know what body part its for
Commenting on how packed/empty the lobby is
"I just need to ask the doctor a questions"
"I got lost/went to the wrong location"
Billing questions
Thinks they are done with ppw early
"Nothing has changed"
"Do they not have anything sooner?"
Complains about the call center
Thinks we're Banner
Copay dispute
"I dont need to get checked out"
Forgot cards
"¿Hablas espanol?"
Hand Land patient