Thinkswe'reBanner"Are theyrunningon time?""Nothinghaschanged""I HAVEto beseentoday!""I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation""Thereis noparking"CopaydisputeThinksthey aredone withppw earlyThey justwalk up toyou withoutwaitingBillingquestionsDoesntknowwhat bodypart its forDoesntknow thedoctor"I dontneed to getcheckedout"Commentingon howpacked/emptythe lobby is"¿Hablasespanol?"HandLandpatientForgotcards"I want tospeak tothemanager!"Doesntskipoptionalquestions "Do theynot haveanythingsooner?"Complainsabout thecall centerAsks uswhen theyneed afollow upNoreferralThinkswe'reBanner"Are theyrunningon time?""Nothinghaschanged""I HAVEto beseentoday!""I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation""Thereis noparking"CopaydisputeThinksthey aredone withppw earlyThey justwalk up toyou withoutwaitingBillingquestionsDoesntknowwhat bodypart its forDoesntknow thedoctor"I dontneed to getcheckedout"Commentingon howpacked/emptythe lobby is"¿Hablasespanol?"HandLandpatientForgotcards"I want tospeak tothemanager!"Doesntskipoptionalquestions "Do theynot haveanythingsooner?"Complainsabout thecall centerAsks uswhen theyneed afollow upNoreferral

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thinks we're Banner
  2. "Are they running on time?"
  3. "Nothing has changed"
  4. "I HAVE to be seen today!"
  5. "I just need to ask the doctor a questions"
  6. "I got lost/went to the wrong location"
  7. "There is no parking"
  8. Copay dispute
  9. Thinks they are done with ppw early
  10. They just walk up to you without waiting
  11. Billing questions
  12. Doesnt know what body part its for
  13. Doesnt know the doctor
  14. "I dont need to get checked out"
  15. Commenting on how packed/empty the lobby is
  16. "¿Hablas espanol?"
  17. Hand Land patient
  18. Forgot cards
  19. "I want to speak to the manager!"
  20. Doesnt skip optional questions
  21. "Do they not have anything sooner?"
  22. Complains about the call center
  23. Asks us when they need a follow up
  24. No referral