"Nothinghaschanged""Do theynot haveanythingsooner?"ForgotcardsDoesntknow thedoctorThey justwalk up toyou withoutwaitingAsks uswhen theyneed afollow upBillingquestionsNoreferralThinkswe'reBanner"I gotlost/went tothe wronglocation"Copaydispute"I want tospeak tothemanager!""I HAVEto beseentoday!""Are theyrunningon time?"Complainsabout thecall center"I dontneed to getcheckedout""Thereis noparking"Doesntknowwhat bodypart its forCommentingon howpacked/emptythe lobby isHandLandpatientThinksthey aredone withppw early"¿Hablasespanol?""I just needto ask thedoctor aquestions"Doesntskipoptionalquestions "Nothinghaschanged""Do theynot haveanythingsooner?"ForgotcardsDoesntknow thedoctorThey justwalk up toyou withoutwaitingAsks uswhen theyneed afollow upBillingquestionsNoreferralThinkswe'reBanner"I gotlost/went tothe wronglocation"Copaydispute"I want tospeak tothemanager!""I HAVEto beseentoday!""Are theyrunningon time?"Complainsabout thecall center"I dontneed to getcheckedout""Thereis noparking"Doesntknowwhat bodypart its forCommentingon howpacked/emptythe lobby isHandLandpatientThinksthey aredone withppw early"¿Hablasespanol?""I just needto ask thedoctor aquestions"Doesntskipoptionalquestions 

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Nothing has changed"
  2. "Do they not have anything sooner?"
  3. Forgot cards
  4. Doesnt know the doctor
  5. They just walk up to you without waiting
  6. Asks us when they need a follow up
  7. Billing questions
  8. No referral
  9. Thinks we're Banner
  10. "I got lost/went to the wrong location"
  11. Copay dispute
  12. "I want to speak to the manager!"
  13. "I HAVE to be seen today!"
  14. "Are they running on time?"
  15. Complains about the call center
  16. "I dont need to get checked out"
  17. "There is no parking"
  18. Doesnt know what body part its for
  19. Commenting on how packed/empty the lobby is
  20. Hand Land patient
  21. Thinks they are done with ppw early
  22. "¿Hablas espanol?"
  23. "I just need to ask the doctor a questions"
  24. Doesnt skip optional questions