They justwalk up toyou withoutwaiting"Are theyrunningon time?"Doesntknow thedoctorForgotcardsThinksthey aredone withppw earlyComplainsabout thecall center"I dontneed to getcheckedout"CopaydisputeDoesntknowwhat bodypart its forBillingquestions"I gotlost/went tothe wronglocation"Commentingon howpacked/emptythe lobby isNoreferral"I just needto ask thedoctor aquestions"HandLandpatient"¿Hablasespanol?"Thinkswe'reBannerDoesntskipoptionalquestions "Nothinghaschanged""Thereis noparking""Do theynot haveanythingsooner?""I want tospeak tothemanager!"Asks uswhen theyneed afollow up"I HAVEto beseentoday!"They justwalk up toyou withoutwaiting"Are theyrunningon time?"Doesntknow thedoctorForgotcardsThinksthey aredone withppw earlyComplainsabout thecall center"I dontneed to getcheckedout"CopaydisputeDoesntknowwhat bodypart its forBillingquestions"I gotlost/went tothe wronglocation"Commentingon howpacked/emptythe lobby isNoreferral"I just needto ask thedoctor aquestions"HandLandpatient"¿Hablasespanol?"Thinkswe'reBannerDoesntskipoptionalquestions "Nothinghaschanged""Thereis noparking""Do theynot haveanythingsooner?""I want tospeak tothemanager!"Asks uswhen theyneed afollow up"I HAVEto beseentoday!"

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They just walk up to you without waiting
  2. "Are they running on time?"
  3. Doesnt know the doctor
  4. Forgot cards
  5. Thinks they are done with ppw early
  6. Complains about the call center
  7. "I dont need to get checked out"
  8. Copay dispute
  9. Doesnt know what body part its for
  10. Billing questions
  11. "I got lost/went to the wrong location"
  12. Commenting on how packed/empty the lobby is
  13. No referral
  14. "I just need to ask the doctor a questions"
  15. Hand Land patient
  16. "¿Hablas espanol?"
  17. Thinks we're Banner
  18. Doesnt skip optional questions
  19. "Nothing has changed"
  20. "There is no parking"
  21. "Do they not have anything sooner?"
  22. "I want to speak to the manager!"
  23. Asks us when they need a follow up
  24. "I HAVE to be seen today!"