"I HAVEto beseentoday!"Doesntknowwhat bodypart its forHandLandpatientThinkswe'reBanner"Are theyrunningon time?""Thereis noparking""Do theynot haveanythingsooner?"They justwalk up toyou withoutwaitingThinksthey aredone withppw earlyBillingquestionsNoreferral"I dontneed to getcheckedout""¿Hablasespanol?"Commentingon howpacked/emptythe lobby isCopaydispute"I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation"ForgotcardsDoesntskipoptionalquestions Asks uswhen theyneed afollow up"Nothinghaschanged""I want tospeak tothemanager!"Doesntknow thedoctorComplainsabout thecall center"I HAVEto beseentoday!"Doesntknowwhat bodypart its forHandLandpatientThinkswe'reBanner"Are theyrunningon time?""Thereis noparking""Do theynot haveanythingsooner?"They justwalk up toyou withoutwaitingThinksthey aredone withppw earlyBillingquestionsNoreferral"I dontneed to getcheckedout""¿Hablasespanol?"Commentingon howpacked/emptythe lobby isCopaydispute"I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation"ForgotcardsDoesntskipoptionalquestions Asks uswhen theyneed afollow up"Nothinghaschanged""I want tospeak tothemanager!"Doesntknow thedoctorComplainsabout thecall center

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I HAVE to be seen today!"
  2. Doesnt know what body part its for
  3. Hand Land patient
  4. Thinks we're Banner
  5. "Are they running on time?"
  6. "There is no parking"
  7. "Do they not have anything sooner?"
  8. They just walk up to you without waiting
  9. Thinks they are done with ppw early
  10. Billing questions
  11. No referral
  12. "I dont need to get checked out"
  13. "¿Hablas espanol?"
  14. Commenting on how packed/empty the lobby is
  15. Copay dispute
  16. "I just need to ask the doctor a questions"
  17. "I got lost/went to the wrong location"
  18. Forgot cards
  19. Doesnt skip optional questions
  20. Asks us when they need a follow up
  21. "Nothing has changed"
  22. "I want to speak to the manager!"
  23. Doesnt know the doctor
  24. Complains about the call center