"Thereis noparking""I gotlost/went tothe wronglocation"HandLandpatientThinkswe'reBannerThey justwalk up toyou withoutwaiting"I want tospeak tothemanager!"Thinksthey aredone withppw earlyDoesntskipoptionalquestions "I dontneed to getcheckedout"Noreferral"I HAVEto beseentoday!""I just needto ask thedoctor aquestions"Doesntknowwhat bodypart its forAsks uswhen theyneed afollow up"Nothinghaschanged"ForgotcardsCopaydispute"Are theyrunningon time?""Do theynot haveanythingsooner?""¿Hablasespanol?"Commentingon howpacked/emptythe lobby isComplainsabout thecall centerDoesntknow thedoctorBillingquestions"Thereis noparking""I gotlost/went tothe wronglocation"HandLandpatientThinkswe'reBannerThey justwalk up toyou withoutwaiting"I want tospeak tothemanager!"Thinksthey aredone withppw earlyDoesntskipoptionalquestions "I dontneed to getcheckedout"Noreferral"I HAVEto beseentoday!""I just needto ask thedoctor aquestions"Doesntknowwhat bodypart its forAsks uswhen theyneed afollow up"Nothinghaschanged"ForgotcardsCopaydispute"Are theyrunningon time?""Do theynot haveanythingsooner?""¿Hablasespanol?"Commentingon howpacked/emptythe lobby isComplainsabout thecall centerDoesntknow thedoctorBillingquestions

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "There is no parking"
  2. "I got lost/went to the wrong location"
  3. Hand Land patient
  4. Thinks we're Banner
  5. They just walk up to you without waiting
  6. "I want to speak to the manager!"
  7. Thinks they are done with ppw early
  8. Doesnt skip optional questions
  9. "I dont need to get checked out"
  10. No referral
  11. "I HAVE to be seen today!"
  12. "I just need to ask the doctor a questions"
  13. Doesnt know what body part its for
  14. Asks us when they need a follow up
  15. "Nothing has changed"
  16. Forgot cards
  17. Copay dispute
  18. "Are they running on time?"
  19. "Do they not have anything sooner?"
  20. "¿Hablas espanol?"
  21. Commenting on how packed/empty the lobby is
  22. Complains about the call center
  23. Doesnt know the doctor
  24. Billing questions