Complains about the call center "I want to speak to the manager!" "I dont need to get checked out" Commenting on how packed/empty the lobby is Hand Land patient "¿Hablas espanol?" Asks us when they need a follow up Forgot cards They just walk up to you without waiting Doesnt know what body part its for No referral Copay dispute "I HAVE to be seen today!" "There is no parking" "Nothing has changed" Thinks we're Banner "I just need to ask the doctor a questions" Doesnt know the doctor Doesnt skip optional questions "I got lost/went to the wrong location" "Are they running on time?" "Do they not have anything sooner?" Thinks they are done with ppw early Billing questions Complains about the call center "I want to speak to the manager!" "I dont need to get checked out" Commenting on how packed/empty the lobby is Hand Land patient "¿Hablas espanol?" Asks us when they need a follow up Forgot cards They just walk up to you without waiting Doesnt know what body part its for No referral Copay dispute "I HAVE to be seen today!" "There is no parking" "Nothing has changed" Thinks we're Banner "I just need to ask the doctor a questions" Doesnt know the doctor Doesnt skip optional questions "I got lost/went to the wrong location" "Are they running on time?" "Do they not have anything sooner?" Thinks they are done with ppw early Billing questions
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Complains about the call center
"I want to speak to the manager!"
"I dont need to get checked out"
Commenting on how packed/empty the lobby is
Hand Land patient
"¿Hablas espanol?"
Asks us when they need a follow up
Forgot cards
They just walk up to you without waiting
Doesnt know what body part its for
No referral
Copay dispute
"I HAVE to be seen today!"
"There is no parking"
"Nothing has changed"
Thinks we're Banner
"I just need to ask the doctor a questions"
Doesnt know the doctor
Doesnt skip optional questions
"I got lost/went to the wrong location"
"Are they running on time?"
"Do they not have anything sooner?"
Thinks they are done with ppw early
Billing questions