Thinks they are done with ppw early "¿Hablas espanol?" Doesnt know the doctor Doesnt skip optional questions "I got lost/went to the wrong location" "I dont need to get checked out" Complains about the call center "I HAVE to be seen today!" Thinks we're Banner "I just need to ask the doctor a questions" Asks us when they need a follow up Copay dispute Commenting on how packed/empty the lobby is They just walk up to you without waiting "Nothing has changed" "Are they running on time?" "I want to speak to the manager!" Hand Land patient Billing questions "There is no parking" "Do they not have anything sooner?" No referral Doesnt know what body part its for Forgot cards Thinks they are done with ppw early "¿Hablas espanol?" Doesnt know the doctor Doesnt skip optional questions "I got lost/went to the wrong location" "I dont need to get checked out" Complains about the call center "I HAVE to be seen today!" Thinks we're Banner "I just need to ask the doctor a questions" Asks us when they need a follow up Copay dispute Commenting on how packed/empty the lobby is They just walk up to you without waiting "Nothing has changed" "Are they running on time?" "I want to speak to the manager!" Hand Land patient Billing questions "There is no parking" "Do they not have anything sooner?" No referral Doesnt know what body part its for Forgot cards
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thinks they are done with ppw early
"¿Hablas espanol?"
Doesnt know the doctor
Doesnt skip optional questions
"I got lost/went to the wrong location"
"I dont need to get checked out"
Complains about the call center
"I HAVE to be seen today!"
Thinks we're Banner
"I just need to ask the doctor a questions"
Asks us when they need a follow up
Copay dispute
Commenting on how packed/empty the lobby is
They just walk up to you without waiting
"Nothing has changed"
"Are they running on time?"
"I want to speak to the manager!"
Hand Land patient
Billing questions
"There is no parking"
"Do they not have anything sooner?"
No referral
Doesnt know what body part its for
Forgot cards