Thinksthey aredone withppw early"I just needto ask thedoctor aquestions""¿Hablasespanol?""Thereis noparking"Copaydispute"I gotlost/went tothe wronglocation"BillingquestionsAsks uswhen theyneed afollow upHandLandpatientForgotcardsDoesntskipoptionalquestions "I want tospeak tothemanager!"Doesntknow thedoctorCommentingon howpacked/emptythe lobby is"I HAVEto beseentoday!"Doesntknowwhat bodypart its for"Nothinghaschanged"They justwalk up toyou withoutwaitingThinkswe'reBanner"Do theynot haveanythingsooner?""I dontneed to getcheckedout""Are theyrunningon time?"Complainsabout thecall centerNoreferralThinksthey aredone withppw early"I just needto ask thedoctor aquestions""¿Hablasespanol?""Thereis noparking"Copaydispute"I gotlost/went tothe wronglocation"BillingquestionsAsks uswhen theyneed afollow upHandLandpatientForgotcardsDoesntskipoptionalquestions "I want tospeak tothemanager!"Doesntknow thedoctorCommentingon howpacked/emptythe lobby is"I HAVEto beseentoday!"Doesntknowwhat bodypart its for"Nothinghaschanged"They justwalk up toyou withoutwaitingThinkswe'reBanner"Do theynot haveanythingsooner?""I dontneed to getcheckedout""Are theyrunningon time?"Complainsabout thecall centerNoreferral

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thinks they are done with ppw early
  2. "I just need to ask the doctor a questions"
  3. "¿Hablas espanol?"
  4. "There is no parking"
  5. Copay dispute
  6. "I got lost/went to the wrong location"
  7. Billing questions
  8. Asks us when they need a follow up
  9. Hand Land patient
  10. Forgot cards
  11. Doesnt skip optional questions
  12. "I want to speak to the manager!"
  13. Doesnt know the doctor
  14. Commenting on how packed/empty the lobby is
  15. "I HAVE to be seen today!"
  16. Doesnt know what body part its for
  17. "Nothing has changed"
  18. They just walk up to you without waiting
  19. Thinks we're Banner
  20. "Do they not have anything sooner?"
  21. "I dont need to get checked out"
  22. "Are they running on time?"
  23. Complains about the call center
  24. No referral