Thinkswe'reBannerHandLandpatientBillingquestionsNoreferralDoesntskipoptionalquestions Asks uswhen theyneed afollow up"Thereis noparking"Thinksthey aredone withppw early"I want tospeak tothemanager!"Commentingon howpacked/emptythe lobby isComplainsabout thecall center"I HAVEto beseentoday!""I gotlost/went tothe wronglocation"They justwalk up toyou withoutwaiting"Are theyrunningon time?"Doesntknow thedoctorCopaydispute"Do theynot haveanythingsooner?"Doesntknowwhat bodypart its forForgotcards"I just needto ask thedoctor aquestions""I dontneed to getcheckedout""¿Hablasespanol?""Nothinghaschanged"Thinkswe'reBannerHandLandpatientBillingquestionsNoreferralDoesntskipoptionalquestions Asks uswhen theyneed afollow up"Thereis noparking"Thinksthey aredone withppw early"I want tospeak tothemanager!"Commentingon howpacked/emptythe lobby isComplainsabout thecall center"I HAVEto beseentoday!""I gotlost/went tothe wronglocation"They justwalk up toyou withoutwaiting"Are theyrunningon time?"Doesntknow thedoctorCopaydispute"Do theynot haveanythingsooner?"Doesntknowwhat bodypart its forForgotcards"I just needto ask thedoctor aquestions""I dontneed to getcheckedout""¿Hablasespanol?""Nothinghaschanged"

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Thinks we're Banner
  2. Hand Land patient
  3. Billing questions
  4. No referral
  5. Doesnt skip optional questions
  6. Asks us when they need a follow up
  7. "There is no parking"
  8. Thinks they are done with ppw early
  9. "I want to speak to the manager!"
  10. Commenting on how packed/empty the lobby is
  11. Complains about the call center
  12. "I HAVE to be seen today!"
  13. "I got lost/went to the wrong location"
  14. They just walk up to you without waiting
  15. "Are they running on time?"
  16. Doesnt know the doctor
  17. Copay dispute
  18. "Do they not have anything sooner?"
  19. Doesnt know what body part its for
  20. Forgot cards
  21. "I just need to ask the doctor a questions"
  22. "I dont need to get checked out"
  23. "¿Hablas espanol?"
  24. "Nothing has changed"