Thinks we're Banner Hand Land patient Billing questions No referral Doesnt skip optional questions Asks us when they need a follow up "There is no parking" Thinks they are done with ppw early "I want to speak to the manager!" Commenting on how packed/empty the lobby is Complains about the call center "I HAVE to be seen today!" "I got lost/went to the wrong location" They just walk up to you without waiting "Are they running on time?" Doesnt know the doctor Copay dispute "Do they not have anything sooner?" Doesnt know what body part its for Forgot cards "I just need to ask the doctor a questions" "I dont need to get checked out" "¿Hablas espanol?" "Nothing has changed" Thinks we're Banner Hand Land patient Billing questions No referral Doesnt skip optional questions Asks us when they need a follow up "There is no parking" Thinks they are done with ppw early "I want to speak to the manager!" Commenting on how packed/empty the lobby is Complains about the call center "I HAVE to be seen today!" "I got lost/went to the wrong location" They just walk up to you without waiting "Are they running on time?" Doesnt know the doctor Copay dispute "Do they not have anything sooner?" Doesnt know what body part its for Forgot cards "I just need to ask the doctor a questions" "I dont need to get checked out" "¿Hablas espanol?" "Nothing has changed"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thinks we're Banner
Hand Land patient
Billing questions
No referral
Doesnt skip optional questions
Asks us when they need a follow up
"There is no parking"
Thinks they are done with ppw early
"I want to speak to the manager!"
Commenting on how packed/empty the lobby is
Complains about the call center
"I HAVE to be seen today!"
"I got lost/went to the wrong location"
They just walk up to you without waiting
"Are they running on time?"
Doesnt know the doctor
Copay dispute
"Do they not have anything sooner?"
Doesnt know what body part its for
Forgot cards
"I just need to ask the doctor a questions"
"I dont need to get checked out"
"¿Hablas espanol?"
"Nothing has changed"