"Are theyrunningon time?"They justwalk up toyou withoutwaiting"I HAVEto beseentoday!"NoreferralDoesntskipoptionalquestions Asks uswhen theyneed afollow up"I want tospeak tothemanager!""Thereis noparking"Doesntknow thedoctorDoesntknowwhat bodypart its forCommentingon howpacked/emptythe lobby is"I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation"BillingquestionsThinksthey aredone withppw early"Nothinghaschanged""Do theynot haveanythingsooner?"Complainsabout thecall centerThinkswe'reBannerCopaydispute"I dontneed to getcheckedout"Forgotcards"¿Hablasespanol?"HandLandpatient"Are theyrunningon time?"They justwalk up toyou withoutwaiting"I HAVEto beseentoday!"NoreferralDoesntskipoptionalquestions Asks uswhen theyneed afollow up"I want tospeak tothemanager!""Thereis noparking"Doesntknow thedoctorDoesntknowwhat bodypart its forCommentingon howpacked/emptythe lobby is"I just needto ask thedoctor aquestions""I gotlost/went tothe wronglocation"BillingquestionsThinksthey aredone withppw early"Nothinghaschanged""Do theynot haveanythingsooner?"Complainsabout thecall centerThinkswe'reBannerCopaydispute"I dontneed to getcheckedout"Forgotcards"¿Hablasespanol?"HandLandpatient

Patient Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Are they running on time?"
  2. They just walk up to you without waiting
  3. "I HAVE to be seen today!"
  4. No referral
  5. Doesnt skip optional questions
  6. Asks us when they need a follow up
  7. "I want to speak to the manager!"
  8. "There is no parking"
  9. Doesnt know the doctor
  10. Doesnt know what body part its for
  11. Commenting on how packed/empty the lobby is
  12. "I just need to ask the doctor a questions"
  13. "I got lost/went to the wrong location"
  14. Billing questions
  15. Thinks they are done with ppw early
  16. "Nothing has changed"
  17. "Do they not have anything sooner?"
  18. Complains about the call center
  19. Thinks we're Banner
  20. Copay dispute
  21. "I dont need to get checked out"
  22. Forgot cards
  23. "¿Hablas espanol?"
  24. Hand Land patient