They'llknow whyI'm callingAngry pt.Hung upon youI'mregisteringa patientCardioCallerplacedYou onholdI'm callingthe Dr.BackMissionGroveInboundLet metalk toyoursupervisorDr.Doesn'thaveopeningsPedsIEHPReferralexpiredI'm callingon arecordedlineI wanttestresultsUpdatephone#Epic isrunningslowI can'thearyouI'mrunninglate toappt.Was puton notrespondingConsultJurupaValleyI'm stillwaiting forDr. To jointelemedSpanishWomen'sCenterSpecialtyHave yourebootyourcomputerFree!Dr. Isbooking3 mo outGenesyscrashedDo youhave yourinsurancecard?HeadsetNeed toupdateaddressesCallCenterI'mregisteringa familyI'm havingchest painNon-schedulingWha Ins.Do youhave?Why can'tyou justtransfermeWhats mysurgerytimeDeadair...Computeris slowAdultMedAddressplease.CanyonSpringsAnotherMeeting?!CubicleNeed tonscheddarand appt.ProductivityD.O.BBut...why?Pleaseverifyyour infoAgentFridayeveningurgent refillrequestEastvaleBrocktonRadiologyWhatsyour callback #TemescalValleyCallerorders foodduring yourcallOops- imissedthe callChild cryinginbackgroundMRIOutboundAre youhavingfun yetThey'llknow whyI'm callingAngry pt.Hung upon youI'mregisteringa patientCardioCallerplacedYou onholdI'm callingthe Dr.BackMissionGroveInboundLet metalk toyoursupervisorDr.Doesn'thaveopeningsPedsIEHPReferralexpiredI'm callingon arecordedlineI wanttestresultsUpdatephone#Epic isrunningslowI can'thearyouI'mrunninglate toappt.Was puton notrespondingConsultJurupaValleyI'm stillwaiting forDr. To jointelemedSpanishWomen'sCenterSpecialtyHave yourebootyourcomputerFree!Dr. Isbooking3 mo outGenesyscrashedDo youhave yourinsurancecard?HeadsetNeed toupdateaddressesCallCenterI'mregisteringa familyI'm havingchest painNon-schedulingWha Ins.Do youhave?Why can'tyou justtransfermeWhats mysurgerytimeDeadair...Computeris slowAdultMedAddressplease.CanyonSpringsAnotherMeeting?!CubicleNeed tonscheddarand appt.ProductivityD.O.BBut...why?Pleaseverifyyour infoAgentFridayeveningurgent refillrequestEastvaleBrocktonRadiologyWhatsyour callback #TemescalValleyCallerorders foodduring yourcallOops- imissedthe callChild cryinginbackgroundMRIOutboundAre youhavingfun yet

Plaza Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They'll know why I'm calling
  2. Angry pt. Hung up on you
  3. I'm registering a patient
  4. Cardio
  5. Caller placed You on hold
  6. I'm calling the Dr. Back
  7. Mission Grove
  8. Inbound
  9. Let me talk to your supervisor
  10. Dr. Doesn't have openings
  11. Peds
  12. IEHP
  13. Referral expired
  14. I'm calling on a recorded line
  15. I want test results
  16. Update phone #
  17. Epic is running slow
  18. I can't hear you
  19. I'm running late to appt.
  20. Was put on not responding
  21. Consult
  22. Jurupa Valley
  23. I'm still waiting for Dr. To join telemed
  24. Spanish
  25. Women's Center
  26. Specialty
  27. Have you reboot your computer
  28. Free!
  29. Dr. Is booking 3 mo out
  30. Genesys crashed
  31. Do you have your insurance card?
  32. Headset
  33. Need to update addresses
  34. Call Center
  35. I'm registering a family
  36. I'm having chest pain
  37. Non-scheduling
  38. Wha Ins. Do you have?
  39. Why can't you just transfer me
  40. Whats my surgery time
  41. Dead air...
  42. Computer is slow
  43. Adult Med
  44. Address please.
  45. Canyon Springs
  46. Another Meeting?!
  47. Cubicle
  48. Need tons cheddar and appt.
  49. Productivity
  50. D.O.B
  51. But...why?
  52. Please verify your info
  53. Agent
  54. Friday evening urgent refill request
  55. Eastvale
  56. Brockton
  57. Radiology
  58. Whats your call back #
  59. Temescal Valley
  60. Caller orders food during your call
  61. Oops- i missed the call
  62. Child crying in background
  63. MRI
  64. Outbound
  65. Are you having fun yet