PerfectAttendanceX 2WKSend 35surveysthis weekPropose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanagerSuggest anupdate to thePlaybook orother job aid3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe monthHighestresponserate for NPSsurveys forthe wkNPS70%YTDMSAT95% for1 WKunavailabletime 18%or less forthe weekShortcalls 15%or less forthe monthSubmit 1ProcessImprovement inWriting perMonth to YourManagerASA 10secondsor less forthe weekNPS70%MTDPerfectAttendanceX 1WKQMPScore95% YTDSubmit 1MissionMomentEngagein a TeamHuddle1 MemberPraise forthe weekSend 35SurveysEach Wkfor 2 wksMSATSCORE95% MTDNot overBreak/LunchGoal for theWeekQMPscore95% MTDPerfectAttendanceX 2WKSend 35surveysthis weekPropose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanagerSuggest anupdate to thePlaybook orother job aid3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe monthHighestresponserate for NPSsurveys forthe wkNPS70%YTDMSAT95% for1 WKunavailabletime 18%or less forthe weekShortcalls 15%or less forthe monthSubmit 1ProcessImprovement inWriting perMonth to YourManagerASA 10secondsor less forthe weekNPS70%MTDPerfectAttendanceX 1WKQMPScore95% YTDSubmit 1MissionMomentEngagein a TeamHuddle1 MemberPraise forthe weekSend 35SurveysEach Wkfor 2 wksMSATSCORE95% MTDNot overBreak/LunchGoal for theWeekQMPscore95% MTD

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect Attendance X 2WK
  2. Send 35 surveys this week
  3. Propose a Solution or Process using our AI
  4. Help Another Rep with a Question & report to your manager
  5. Suggest an update to the Playbook or other job aid
  6. 3 or Fewer Refused Calls per Month
  7. Highest response rate for NPS surveys for the month
  8. Highest response rate for NPS surveys for the wk
  9. NPS 70% YTD
  10. MSAT 95% for 1 WK
  11. unavailable time 18% or less for the week
  12. Short calls 15% or less for the month
  13. Submit 1 Process Improvement in Writing per Month to Your Manager
  14. ASA 10 seconds or less for the week
  15. NPS 70% MTD
  16. Perfect Attendance X 1WK
  17. QMP Score 95% YTD
  18. Submit 1 Mission Moment
  19. Engage in a Team Huddle
  20. 1 Member Praise for the week
  21. Send 35 Surveys Each Wk for 2 wks
  22. MSAT SCORE 95% MTD
  23. Not over Break/Lunch Goal for the Week
  24. QMP score 95% MTD