Send 35surveysthis weekHighestresponserate for NPSsurveys forthe monthNPS70%MTDQMPscore95% MTDPerfectAttendanceX 2WKunavailabletime 18%or less forthe weekNPS70%YTDShortcalls 15%or less forthe monthSend 35SurveysEach Wkfor 2 wks1 MemberPraise forthe weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerMSATSCORE95% MTDHelp AnotherRep with aQuestion &report to yourmanagerHighestresponserate for NPSsurveys forthe wk3 or FewerRefusedCalls perMonthSubmit 1MissionMomentEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 1WKQMPScore95% YTDMSAT95% for1 WKASA 10secondsor less forthe weekPropose aSolution orProcessusing our AINot overBreak/LunchGoal for theWeekSend 35surveysthis weekHighestresponserate for NPSsurveys forthe monthNPS70%MTDQMPscore95% MTDPerfectAttendanceX 2WKunavailabletime 18%or less forthe weekNPS70%YTDShortcalls 15%or less forthe monthSend 35SurveysEach Wkfor 2 wks1 MemberPraise forthe weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerMSATSCORE95% MTDHelp AnotherRep with aQuestion &report to yourmanagerHighestresponserate for NPSsurveys forthe wk3 or FewerRefusedCalls perMonthSubmit 1MissionMomentEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 1WKQMPScore95% YTDMSAT95% for1 WKASA 10secondsor less forthe weekPropose aSolution orProcessusing our AINot overBreak/LunchGoal for theWeek

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send 35 surveys this week
  2. Highest response rate for NPS surveys for the month
  3. NPS 70% MTD
  4. QMP score 95% MTD
  5. Perfect Attendance X 2WK
  6. unavailable time 18% or less for the week
  7. NPS 70% YTD
  8. Short calls 15% or less for the month
  9. Send 35 Surveys Each Wk for 2 wks
  10. 1 Member Praise for the week
  11. Submit 1 Process Improvement in Writing per Month to Your Manager
  12. MSAT SCORE 95% MTD
  13. Help Another Rep with a Question & report to your manager
  14. Highest response rate for NPS surveys for the wk
  15. 3 or Fewer Refused Calls per Month
  16. Submit 1 Mission Moment
  17. Engage in a Team Huddle
  18. Suggest an update to the Playbook or other job aid
  19. Perfect Attendance X 1WK
  20. QMP Score 95% YTD
  21. MSAT 95% for 1 WK
  22. ASA 10 seconds or less for the week
  23. Propose a Solution or Process using our AI
  24. Not over Break/Lunch Goal for the Week