Not overBreak/LunchGoal for theWeekHighestresponserate for NPSsurveys forthe monthunavailabletime 18%or less forthe weekHighestresponserate for NPSsurveys forthe wkMSAT95% for1 WKASA 10secondsor less forthe weekSuggest anupdate to thePlaybook orother job aidEngagein a TeamHuddleSubmit 1ProcessImprovement inWriting perMonth to YourManagerShortcalls 15%or less forthe monthQMPScore95% YTDMSATSCORE95% MTDSend 35surveysthis weekPerfectAttendanceX 1WK1 MemberPraise forthe weekHelp AnotherRep with aQuestion &report to yourmanagerNPS70%MTDSend 35SurveysEach Wkfor 2 wksQMPscore95% MTDPropose aSolution orProcessusing our AIPerfectAttendanceX 2WK3 or FewerRefusedCalls perMonthNPS70%YTDSubmit 1MissionMomentNot overBreak/LunchGoal for theWeekHighestresponserate for NPSsurveys forthe monthunavailabletime 18%or less forthe weekHighestresponserate for NPSsurveys forthe wkMSAT95% for1 WKASA 10secondsor less forthe weekSuggest anupdate to thePlaybook orother job aidEngagein a TeamHuddleSubmit 1ProcessImprovement inWriting perMonth to YourManagerShortcalls 15%or less forthe monthQMPScore95% YTDMSATSCORE95% MTDSend 35surveysthis weekPerfectAttendanceX 1WK1 MemberPraise forthe weekHelp AnotherRep with aQuestion &report to yourmanagerNPS70%MTDSend 35SurveysEach Wkfor 2 wksQMPscore95% MTDPropose aSolution orProcessusing our AIPerfectAttendanceX 2WK3 or FewerRefusedCalls perMonthNPS70%YTDSubmit 1MissionMoment

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not over Break/Lunch Goal for the Week
  2. Highest response rate for NPS surveys for the month
  3. unavailable time 18% or less for the week
  4. Highest response rate for NPS surveys for the wk
  5. MSAT 95% for 1 WK
  6. ASA 10 seconds or less for the week
  7. Suggest an update to the Playbook or other job aid
  8. Engage in a Team Huddle
  9. Submit 1 Process Improvement in Writing per Month to Your Manager
  10. Short calls 15% or less for the month
  11. QMP Score 95% YTD
  12. MSAT SCORE 95% MTD
  13. Send 35 surveys this week
  14. Perfect Attendance X 1WK
  15. 1 Member Praise for the week
  16. Help Another Rep with a Question & report to your manager
  17. NPS 70% MTD
  18. Send 35 Surveys Each Wk for 2 wks
  19. QMP score 95% MTD
  20. Propose a Solution or Process using our AI
  21. Perfect Attendance X 2WK
  22. 3 or Fewer Refused Calls per Month
  23. NPS 70% YTD
  24. Submit 1 Mission Moment