MSATSCORE95% MTDASA 10secondsor less forthe weekHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 2WKNot overBreak/LunchGoal for theWeekNPS70%YTDHelp AnotherRep with aQuestion &report to yourmanagerunavailabletime 18%or less forthe weekSubmit 1MissionMomentHighestresponserate for NPSsurveys forthe monthQMPScore95% YTDSend 35surveysthis weekPropose aSolution orProcessusing our AISuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 1WKEngagein a TeamHuddleNPS70%MTDSend 35SurveysEach Wkfor 2 wks1 MemberPraise forthe weekShortcalls 15%or less forthe monthSubmit 1ProcessImprovement inWriting perMonth to YourManager3 or FewerRefusedCalls perMonthMSAT95% for1 WKQMPscore95% MTDMSATSCORE95% MTDASA 10secondsor less forthe weekHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 2WKNot overBreak/LunchGoal for theWeekNPS70%YTDHelp AnotherRep with aQuestion &report to yourmanagerunavailabletime 18%or less forthe weekSubmit 1MissionMomentHighestresponserate for NPSsurveys forthe monthQMPScore95% YTDSend 35surveysthis weekPropose aSolution orProcessusing our AISuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 1WKEngagein a TeamHuddleNPS70%MTDSend 35SurveysEach Wkfor 2 wks1 MemberPraise forthe weekShortcalls 15%or less forthe monthSubmit 1ProcessImprovement inWriting perMonth to YourManager3 or FewerRefusedCalls perMonthMSAT95% for1 WKQMPscore95% MTD

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MSAT SCORE 95% MTD
  2. ASA 10 seconds or less for the week
  3. Highest response rate for NPS surveys for the wk
  4. Perfect Attendance X 2WK
  5. Not over Break/Lunch Goal for the Week
  6. NPS 70% YTD
  7. Help Another Rep with a Question & report to your manager
  8. unavailable time 18% or less for the week
  9. Submit 1 Mission Moment
  10. Highest response rate for NPS surveys for the month
  11. QMP Score 95% YTD
  12. Send 35 surveys this week
  13. Propose a Solution or Process using our AI
  14. Suggest an update to the Playbook or other job aid
  15. Perfect Attendance X 1WK
  16. Engage in a Team Huddle
  17. NPS 70% MTD
  18. Send 35 Surveys Each Wk for 2 wks
  19. 1 Member Praise for the week
  20. Short calls 15% or less for the month
  21. Submit 1 Process Improvement in Writing per Month to Your Manager
  22. 3 or Fewer Refused Calls per Month
  23. MSAT 95% for 1 WK
  24. QMP score 95% MTD