Help AnotherRep with aQuestion &report to yourmanagerunavailabletime 18%or less forthe weekHighestresponserate for NPSsurveys forthe monthQMPScore95% YTD1 MemberPraise forthe weekPerfectAttendanceX 1WKPropose aSolution orProcessusing our AINPS70%YTDHighestresponserate for NPSsurveys forthe wkNPS70%MTDMSAT95% for1 WKSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe monthQMPscore95% MTDSubmit 1ProcessImprovement inWriting perMonth to YourManagerSubmit 1MissionMomentEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidNot overBreak/LunchGoal for theWeek3 or FewerRefusedCalls perMonthSend 35surveysthis weekMSATSCORE95% MTDASA 10secondsor less forthe weekPerfectAttendanceX 2WKHelp AnotherRep with aQuestion &report to yourmanagerunavailabletime 18%or less forthe weekHighestresponserate for NPSsurveys forthe monthQMPScore95% YTD1 MemberPraise forthe weekPerfectAttendanceX 1WKPropose aSolution orProcessusing our AINPS70%YTDHighestresponserate for NPSsurveys forthe wkNPS70%MTDMSAT95% for1 WKSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe monthQMPscore95% MTDSubmit 1ProcessImprovement inWriting perMonth to YourManagerSubmit 1MissionMomentEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidNot overBreak/LunchGoal for theWeek3 or FewerRefusedCalls perMonthSend 35surveysthis weekMSATSCORE95% MTDASA 10secondsor less forthe weekPerfectAttendanceX 2WK

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Another Rep with a Question & report to your manager
  2. unavailable time 18% or less for the week
  3. Highest response rate for NPS surveys for the month
  4. QMP Score 95% YTD
  5. 1 Member Praise for the week
  6. Perfect Attendance X 1WK
  7. Propose a Solution or Process using our AI
  8. NPS 70% YTD
  9. Highest response rate for NPS surveys for the wk
  10. NPS 70% MTD
  11. MSAT 95% for 1 WK
  12. Send 35 Surveys Each Wk for 2 wks
  13. Short calls 15% or less for the month
  14. QMP score 95% MTD
  15. Submit 1 Process Improvement in Writing per Month to Your Manager
  16. Submit 1 Mission Moment
  17. Engage in a Team Huddle
  18. Suggest an update to the Playbook or other job aid
  19. Not over Break/Lunch Goal for the Week
  20. 3 or Fewer Refused Calls per Month
  21. Send 35 surveys this week
  22. MSAT SCORE 95% MTD
  23. ASA 10 seconds or less for the week
  24. Perfect Attendance X 2WK