Help AnotherRep with aQuestion &report to yourmanagerMSATSCORE95% MTDASA 10secondsor less forthe weekQMPScore95% YTDMSAT95% for1 WKEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPropose aSolution orProcessusing our AIHighestresponserate for NPSsurveys forthe monthNot overBreak/LunchGoal for theWeekNPS70%MTDNPS70%YTD3 or FewerRefusedCalls perMonthQMPscore95% MTDHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 1WKPerfectAttendanceX 2WKSend 35surveysthis weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerunavailabletime 18%or less forthe week1 MemberPraise forthe weekSubmit 1MissionMomentSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe monthHelp AnotherRep with aQuestion &report to yourmanagerMSATSCORE95% MTDASA 10secondsor less forthe weekQMPScore95% YTDMSAT95% for1 WKEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPropose aSolution orProcessusing our AIHighestresponserate for NPSsurveys forthe monthNot overBreak/LunchGoal for theWeekNPS70%MTDNPS70%YTD3 or FewerRefusedCalls perMonthQMPscore95% MTDHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 1WKPerfectAttendanceX 2WKSend 35surveysthis weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerunavailabletime 18%or less forthe week1 MemberPraise forthe weekSubmit 1MissionMomentSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe month

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Another Rep with a Question & report to your manager
  2. MSAT SCORE 95% MTD
  3. ASA 10 seconds or less for the week
  4. QMP Score 95% YTD
  5. MSAT 95% for 1 WK
  6. Engage in a Team Huddle
  7. Suggest an update to the Playbook or other job aid
  8. Propose a Solution or Process using our AI
  9. Highest response rate for NPS surveys for the month
  10. Not over Break/Lunch Goal for the Week
  11. NPS 70% MTD
  12. NPS 70% YTD
  13. 3 or Fewer Refused Calls per Month
  14. QMP score 95% MTD
  15. Highest response rate for NPS surveys for the wk
  16. Perfect Attendance X 1WK
  17. Perfect Attendance X 2WK
  18. Send 35 surveys this week
  19. Submit 1 Process Improvement in Writing per Month to Your Manager
  20. unavailable time 18% or less for the week
  21. 1 Member Praise for the week
  22. Submit 1 Mission Moment
  23. Send 35 Surveys Each Wk for 2 wks
  24. Short calls 15% or less for the month