Submit 1MissionMomentNPS70%MTDQMPScore95% YTDMSATSCORE95% MTDSubmit 1ProcessImprovement inWriting perMonth to YourManagerQMPscore95% MTDSend 35SurveysEach Wkfor 2 wksNPS70%YTDPropose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanagerMSAT95% for1 WKShortcalls 15%or less forthe month3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe wkNot overBreak/LunchGoal for theWeekSend 35surveysthis weekHighestresponserate for NPSsurveys forthe monthPerfectAttendanceX 1WKEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 2WKunavailabletime 18%or less forthe week1 MemberPraise forthe weekASA 10secondsor less forthe weekSubmit 1MissionMomentNPS70%MTDQMPScore95% YTDMSATSCORE95% MTDSubmit 1ProcessImprovement inWriting perMonth to YourManagerQMPscore95% MTDSend 35SurveysEach Wkfor 2 wksNPS70%YTDPropose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanagerMSAT95% for1 WKShortcalls 15%or less forthe month3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe wkNot overBreak/LunchGoal for theWeekSend 35surveysthis weekHighestresponserate for NPSsurveys forthe monthPerfectAttendanceX 1WKEngagein a TeamHuddleSuggest anupdate to thePlaybook orother job aidPerfectAttendanceX 2WKunavailabletime 18%or less forthe week1 MemberPraise forthe weekASA 10secondsor less forthe week

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Submit 1 Mission Moment
  2. NPS 70% MTD
  3. QMP Score 95% YTD
  4. MSAT SCORE 95% MTD
  5. Submit 1 Process Improvement in Writing per Month to Your Manager
  6. QMP score 95% MTD
  7. Send 35 Surveys Each Wk for 2 wks
  8. NPS 70% YTD
  9. Propose a Solution or Process using our AI
  10. Help Another Rep with a Question & report to your manager
  11. MSAT 95% for 1 WK
  12. Short calls 15% or less for the month
  13. 3 or Fewer Refused Calls per Month
  14. Highest response rate for NPS surveys for the wk
  15. Not over Break/Lunch Goal for the Week
  16. Send 35 surveys this week
  17. Highest response rate for NPS surveys for the month
  18. Perfect Attendance X 1WK
  19. Engage in a Team Huddle
  20. Suggest an update to the Playbook or other job aid
  21. Perfect Attendance X 2WK
  22. unavailable time 18% or less for the week
  23. 1 Member Praise for the week
  24. ASA 10 seconds or less for the week