Not overBreak/LunchGoal for theWeekSubmit 1ProcessImprovement inWriting perMonth to YourManagerSubmit 1MissionMomentNPS70%YTDASA 10secondsor less forthe weekMSAT95% for1 WKHighestresponserate for NPSsurveys forthe month3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 2WKHelp AnotherRep with aQuestion &report to yourmanagerPerfectAttendanceX 1WKPropose aSolution orProcessusing our AIMSATSCORE95% MTDNPS70%MTDSuggest anupdate to thePlaybook orother job aidSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe monthEngagein a TeamHuddleunavailabletime 18%or less forthe weekQMPScore95% YTDQMPscore95% MTD1 MemberPraise forthe weekSend 35surveysthis weekNot overBreak/LunchGoal for theWeekSubmit 1ProcessImprovement inWriting perMonth to YourManagerSubmit 1MissionMomentNPS70%YTDASA 10secondsor less forthe weekMSAT95% for1 WKHighestresponserate for NPSsurveys forthe month3 or FewerRefusedCalls perMonthHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 2WKHelp AnotherRep with aQuestion &report to yourmanagerPerfectAttendanceX 1WKPropose aSolution orProcessusing our AIMSATSCORE95% MTDNPS70%MTDSuggest anupdate to thePlaybook orother job aidSend 35SurveysEach Wkfor 2 wksShortcalls 15%or less forthe monthEngagein a TeamHuddleunavailabletime 18%or less forthe weekQMPScore95% YTDQMPscore95% MTD1 MemberPraise forthe weekSend 35surveysthis week

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not over Break/Lunch Goal for the Week
  2. Submit 1 Process Improvement in Writing per Month to Your Manager
  3. Submit 1 Mission Moment
  4. NPS 70% YTD
  5. ASA 10 seconds or less for the week
  6. MSAT 95% for 1 WK
  7. Highest response rate for NPS surveys for the month
  8. 3 or Fewer Refused Calls per Month
  9. Highest response rate for NPS surveys for the wk
  10. Perfect Attendance X 2WK
  11. Help Another Rep with a Question & report to your manager
  12. Perfect Attendance X 1WK
  13. Propose a Solution or Process using our AI
  14. MSAT SCORE 95% MTD
  15. NPS 70% MTD
  16. Suggest an update to the Playbook or other job aid
  17. Send 35 Surveys Each Wk for 2 wks
  18. Short calls 15% or less for the month
  19. Engage in a Team Huddle
  20. unavailable time 18% or less for the week
  21. QMP Score 95% YTD
  22. QMP score 95% MTD
  23. 1 Member Praise for the week
  24. Send 35 surveys this week