Propose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanager3 or FewerRefusedCalls perMonthMSATSCORE95% MTDQMPscore95% MTDunavailabletime 18%or less forthe weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 1WKSend 35SurveysEach Wkfor 2 wksEngagein a TeamHuddleHighestresponserate for NPSsurveys forthe monthPerfectAttendanceX 2WKMSAT95% for1 WKNPS70%YTDSuggest anupdate to thePlaybook orother job aidSubmit 1MissionMomentNPS70%MTDQMPScore95% YTD1 MemberPraise forthe weekASA 10secondsor less forthe weekNot overBreak/LunchGoal for theWeekShortcalls 15%or less forthe monthSend 35surveysthis weekPropose aSolution orProcessusing our AIHelp AnotherRep with aQuestion &report to yourmanager3 or FewerRefusedCalls perMonthMSATSCORE95% MTDQMPscore95% MTDunavailabletime 18%or less forthe weekSubmit 1ProcessImprovement inWriting perMonth to YourManagerHighestresponserate for NPSsurveys forthe wkPerfectAttendanceX 1WKSend 35SurveysEach Wkfor 2 wksEngagein a TeamHuddleHighestresponserate for NPSsurveys forthe monthPerfectAttendanceX 2WKMSAT95% for1 WKNPS70%YTDSuggest anupdate to thePlaybook orother job aidSubmit 1MissionMomentNPS70%MTDQMPScore95% YTD1 MemberPraise forthe weekASA 10secondsor less forthe weekNot overBreak/LunchGoal for theWeekShortcalls 15%or less forthe monthSend 35surveysthis week

NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Propose a Solution or Process using our AI
  2. Help Another Rep with a Question & report to your manager
  3. 3 or Fewer Refused Calls per Month
  4. MSAT SCORE 95% MTD
  5. QMP score 95% MTD
  6. unavailable time 18% or less for the week
  7. Submit 1 Process Improvement in Writing per Month to Your Manager
  8. Highest response rate for NPS surveys for the wk
  9. Perfect Attendance X 1WK
  10. Send 35 Surveys Each Wk for 2 wks
  11. Engage in a Team Huddle
  12. Highest response rate for NPS surveys for the month
  13. Perfect Attendance X 2WK
  14. MSAT 95% for 1 WK
  15. NPS 70% YTD
  16. Suggest an update to the Playbook or other job aid
  17. Submit 1 Mission Moment
  18. NPS 70% MTD
  19. QMP Score 95% YTD
  20. 1 Member Praise for the week
  21. ASA 10 seconds or less for the week
  22. Not over Break/Lunch Goal for the Week
  23. Short calls 15% or less for the month
  24. Send 35 surveys this week