Add a usefulcomment toGuru thatimproves oradds a cardSharefeedback onbehalf of aclient inCannyAsk a leadfor moretickets towork onReceive aclient surveycontainingthe word"fantastic"Clock in ontime everyday for afull weekAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorClose 15tickets ina singledayReceive 7positive(score of 6 or7) surveys ina single weekShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorHelp acoworker witha question inthe GoogleHangoutPost in#celebrateabout acoworkerTake 20full calls ina singledayHelp with5 chats ina singledayAdd a newrelatedcontact ona companySend a clientthe "CustomWorkBegins"templateSend JaredCard a"Thank You"gif with nofollow-upAnswer aclient'squestionabout "EmailMetrics"Use the bugsubmissionform in#fmg-bugsHelp aclientreset theirpasswordHelp a clientwithupdatingteammembersHelp aDIFM/ElevateclientMiss 0calls in asingle dayAdd a usefulcomment toGuru thatimproves oradds a cardSharefeedback onbehalf of aclient inCannyAsk a leadfor moretickets towork onReceive aclient surveycontainingthe word"fantastic"Clock in ontime everyday for afull weekAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorClose 15tickets ina singledayReceive 7positive(score of 6 or7) surveys ina single weekShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorHelp acoworker witha question inthe GoogleHangoutPost in#celebrateabout acoworkerTake 20full calls ina singledayHelp with5 chats ina singledayAdd a newrelatedcontact ona companySend a clientthe "CustomWorkBegins"templateSend JaredCard a"Thank You"gif with nofollow-upAnswer aclient'squestionabout "EmailMetrics"Use the bugsubmissionform in#fmg-bugsHelp aclientreset theirpasswordHelp a clientwithupdatingteammembersHelp aDIFM/ElevateclientMiss 0calls in asingle day

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a useful comment to Guru that improves or adds a card
  2. Share feedback on behalf of a client in Canny
  3. Ask a lead for more tickets to work on
  4. Receive a client survey containing the word "fantastic"
  5. Clock in on time every day for a full week
  6. Answer a question in #csr-questions
  7. Find out a non-CSR's favorite color
  8. Close 15 tickets in a single day
  9. Receive 7 positive (score of 6 or 7) surveys in a single week
  10. Share about yourself in #csr-clubhouse
  11. De-escalate someone after they ask to speak to a supervisor
  12. Help a coworker with a question in the Google Hangout
  13. Post in #celebrate about a coworker
  14. Take 20 full calls in a single day
  15. Help with 5 chats in a single day
  16. Add a new related contact on a company
  17. Send a client the "Custom Work Begins" template
  18. Send Jared Card a "Thank You" gif with no follow-up
  19. Answer a client's question about "Email Metrics"
  20. Use the bug submission form in #fmg-bugs
  21. Help a client reset their password
  22. Help a client with updating team members
  23. Help a DIFM/Elevate client
  24. Miss 0 calls in a single day