Add a newrelatedcontact ona companyAsk a leadfor moretickets towork onReceive 7positive(score of 6 or7) surveys ina single weekHelp aDIFM/ElevateclientPost in#celebrateabout acoworkerClock in ontime everyday for afull weekSend JaredCard a"Thank You"gif with nofollow-upFind out anon-CSR'sfavoritecolorAnswer aclient'squestionabout "EmailMetrics"Help acoworker witha question inthe GoogleHangoutShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorHelp aclientreset theirpasswordMiss 0calls in asingle dayReceive aclient surveycontainingthe word"fantastic"Add a usefulcomment toGuru thatimproves oradds a cardSend a clientthe "CustomWorkBegins"templateClose 15tickets ina singledayHelp with5 chats ina singledayHelp a clientwithupdatingteammembersAnswer aquestionin #csr-questionsSharefeedback onbehalf of aclient inCannyTake 20full calls ina singledayUse the bugsubmissionform in#fmg-bugsAdd a newrelatedcontact ona companyAsk a leadfor moretickets towork onReceive 7positive(score of 6 or7) surveys ina single weekHelp aDIFM/ElevateclientPost in#celebrateabout acoworkerClock in ontime everyday for afull weekSend JaredCard a"Thank You"gif with nofollow-upFind out anon-CSR'sfavoritecolorAnswer aclient'squestionabout "EmailMetrics"Help acoworker witha question inthe GoogleHangoutShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorHelp aclientreset theirpasswordMiss 0calls in asingle dayReceive aclient surveycontainingthe word"fantastic"Add a usefulcomment toGuru thatimproves oradds a cardSend a clientthe "CustomWorkBegins"templateClose 15tickets ina singledayHelp with5 chats ina singledayHelp a clientwithupdatingteammembersAnswer aquestionin #csr-questionsSharefeedback onbehalf of aclient inCannyTake 20full calls ina singledayUse the bugsubmissionform in#fmg-bugs

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a new related contact on a company
  2. Ask a lead for more tickets to work on
  3. Receive 7 positive (score of 6 or 7) surveys in a single week
  4. Help a DIFM/Elevate client
  5. Post in #celebrate about a coworker
  6. Clock in on time every day for a full week
  7. Send Jared Card a "Thank You" gif with no follow-up
  8. Find out a non-CSR's favorite color
  9. Answer a client's question about "Email Metrics"
  10. Help a coworker with a question in the Google Hangout
  11. Share about yourself in #csr-clubhouse
  12. De-escalate someone after they ask to speak to a supervisor
  13. Help a client reset their password
  14. Miss 0 calls in a single day
  15. Receive a client survey containing the word "fantastic"
  16. Add a useful comment to Guru that improves or adds a card
  17. Send a client the "Custom Work Begins" template
  18. Close 15 tickets in a single day
  19. Help with 5 chats in a single day
  20. Help a client with updating team members
  21. Answer a question in #csr-questions
  22. Share feedback on behalf of a client in Canny
  23. Take 20 full calls in a single day
  24. Use the bug submission form in #fmg-bugs