Answer aclient'squestionabout "EmailMetrics"Help aclientreset theirpasswordReceive aclient surveycontainingthe word"fantastic"Ask a leadfor moretickets towork onSend JaredCard a"Thank You"gif with nofollow-upClock in ontime everyday for afull weekShare aboutyourself in#csr-clubhouseTake 20full calls ina singledayMiss 0calls in asingle dayHelp aDIFM/ElevateclientUse the bugsubmissionform in#fmg-bugsPost in#celebrateabout acoworkerAdd a usefulcomment toGuru thatimproves oradds a cardAdd a newrelatedcontact ona companySharefeedback onbehalf of aclient inCannyDe-escalatesomeoneafter they askto speak to asupervisorClose 15tickets ina singledayHelp a clientwithupdatingteammembersAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorHelp with5 chats ina singledaySend a clientthe "CustomWorkBegins"templateHelp acoworker witha question inthe GoogleHangoutReceive 7positive(score of 6 or7) surveys ina single weekAnswer aclient'squestionabout "EmailMetrics"Help aclientreset theirpasswordReceive aclient surveycontainingthe word"fantastic"Ask a leadfor moretickets towork onSend JaredCard a"Thank You"gif with nofollow-upClock in ontime everyday for afull weekShare aboutyourself in#csr-clubhouseTake 20full calls ina singledayMiss 0calls in asingle dayHelp aDIFM/ElevateclientUse the bugsubmissionform in#fmg-bugsPost in#celebrateabout acoworkerAdd a usefulcomment toGuru thatimproves oradds a cardAdd a newrelatedcontact ona companySharefeedback onbehalf of aclient inCannyDe-escalatesomeoneafter they askto speak to asupervisorClose 15tickets ina singledayHelp a clientwithupdatingteammembersAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorHelp with5 chats ina singledaySend a clientthe "CustomWorkBegins"templateHelp acoworker witha question inthe GoogleHangoutReceive 7positive(score of 6 or7) surveys ina single week

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a client's question about "Email Metrics"
  2. Help a client reset their password
  3. Receive a client survey containing the word "fantastic"
  4. Ask a lead for more tickets to work on
  5. Send Jared Card a "Thank You" gif with no follow-up
  6. Clock in on time every day for a full week
  7. Share about yourself in #csr-clubhouse
  8. Take 20 full calls in a single day
  9. Miss 0 calls in a single day
  10. Help a DIFM/Elevate client
  11. Use the bug submission form in #fmg-bugs
  12. Post in #celebrate about a coworker
  13. Add a useful comment to Guru that improves or adds a card
  14. Add a new related contact on a company
  15. Share feedback on behalf of a client in Canny
  16. De-escalate someone after they ask to speak to a supervisor
  17. Close 15 tickets in a single day
  18. Help a client with updating team members
  19. Answer a question in #csr-questions
  20. Find out a non-CSR's favorite color
  21. Help with 5 chats in a single day
  22. Send a client the "Custom Work Begins" template
  23. Help a coworker with a question in the Google Hangout
  24. Receive 7 positive (score of 6 or 7) surveys in a single week