Miss 0calls in asingle dayReceive 7positive(score of 6 or7) surveys ina single weekClose 15tickets ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardUse the bugsubmissionform in#fmg-bugsSend JaredCard a"Thank You"gif with nofollow-upClock in ontime everyday for afull weekHelp aclientreset theirpasswordHelp a clientwithupdatingteammembersHelp aDIFM/ElevateclientAnswer aclient'squestionabout "EmailMetrics"De-escalatesomeoneafter they askto speak to asupervisorAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorReceive aclient surveycontainingthe word"fantastic"Add a newrelatedcontact ona companyHelp with5 chats ina singledaySharefeedback onbehalf of aclient inCannyAsk a leadfor moretickets towork onSend a clientthe "CustomWorkBegins"templateHelp acoworker witha question inthe GoogleHangoutPost in#celebrateabout acoworkerShare aboutyourself in#csr-clubhouseTake 20full calls ina singledayMiss 0calls in asingle dayReceive 7positive(score of 6 or7) surveys ina single weekClose 15tickets ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardUse the bugsubmissionform in#fmg-bugsSend JaredCard a"Thank You"gif with nofollow-upClock in ontime everyday for afull weekHelp aclientreset theirpasswordHelp a clientwithupdatingteammembersHelp aDIFM/ElevateclientAnswer aclient'squestionabout "EmailMetrics"De-escalatesomeoneafter they askto speak to asupervisorAnswer aquestionin #csr-questionsFind out anon-CSR'sfavoritecolorReceive aclient surveycontainingthe word"fantastic"Add a newrelatedcontact ona companyHelp with5 chats ina singledaySharefeedback onbehalf of aclient inCannyAsk a leadfor moretickets towork onSend a clientthe "CustomWorkBegins"templateHelp acoworker witha question inthe GoogleHangoutPost in#celebrateabout acoworkerShare aboutyourself in#csr-clubhouseTake 20full calls ina singleday

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Miss 0 calls in a single day
  2. Receive 7 positive (score of 6 or 7) surveys in a single week
  3. Close 15 tickets in a single day
  4. Add a useful comment to Guru that improves or adds a card
  5. Use the bug submission form in #fmg-bugs
  6. Send Jared Card a "Thank You" gif with no follow-up
  7. Clock in on time every day for a full week
  8. Help a client reset their password
  9. Help a client with updating team members
  10. Help a DIFM/Elevate client
  11. Answer a client's question about "Email Metrics"
  12. De-escalate someone after they ask to speak to a supervisor
  13. Answer a question in #csr-questions
  14. Find out a non-CSR's favorite color
  15. Receive a client survey containing the word "fantastic"
  16. Add a new related contact on a company
  17. Help with 5 chats in a single day
  18. Share feedback on behalf of a client in Canny
  19. Ask a lead for more tickets to work on
  20. Send a client the "Custom Work Begins" template
  21. Help a coworker with a question in the Google Hangout
  22. Post in #celebrate about a coworker
  23. Share about yourself in #csr-clubhouse
  24. Take 20 full calls in a single day