Post in#celebrateabout acoworkerAdd a newrelatedcontact ona companyMiss 0calls in asingle daySend JaredCard a"Thank You"gif with nofollow-upTake 20full calls ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardHelp a clientwithupdatingteammembersFind out anon-CSR'sfavoritecolorReceive 7positive(score of 6 or7) surveys ina single weekHelp aclientreset theirpasswordClock in ontime everyday for afull weekSend a clientthe "CustomWorkBegins"templateDe-escalatesomeoneafter they askto speak to asupervisorShare aboutyourself in#csr-clubhouseReceive aclient surveycontainingthe word"fantastic"Ask a leadfor moretickets towork onAnswer aclient'squestionabout "EmailMetrics"Sharefeedback onbehalf of aclient inCannyHelp acoworker witha question inthe GoogleHangoutAnswer aquestionin #csr-questionsHelp with5 chats ina singledayHelp aDIFM/ElevateclientClose 15tickets ina singledayUse the bugsubmissionform in#fmg-bugsPost in#celebrateabout acoworkerAdd a newrelatedcontact ona companyMiss 0calls in asingle daySend JaredCard a"Thank You"gif with nofollow-upTake 20full calls ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardHelp a clientwithupdatingteammembersFind out anon-CSR'sfavoritecolorReceive 7positive(score of 6 or7) surveys ina single weekHelp aclientreset theirpasswordClock in ontime everyday for afull weekSend a clientthe "CustomWorkBegins"templateDe-escalatesomeoneafter they askto speak to asupervisorShare aboutyourself in#csr-clubhouseReceive aclient surveycontainingthe word"fantastic"Ask a leadfor moretickets towork onAnswer aclient'squestionabout "EmailMetrics"Sharefeedback onbehalf of aclient inCannyHelp acoworker witha question inthe GoogleHangoutAnswer aquestionin #csr-questionsHelp with5 chats ina singledayHelp aDIFM/ElevateclientClose 15tickets ina singledayUse the bugsubmissionform in#fmg-bugs

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post in #celebrate about a coworker
  2. Add a new related contact on a company
  3. Miss 0 calls in a single day
  4. Send Jared Card a "Thank You" gif with no follow-up
  5. Take 20 full calls in a single day
  6. Add a useful comment to Guru that improves or adds a card
  7. Help a client with updating team members
  8. Find out a non-CSR's favorite color
  9. Receive 7 positive (score of 6 or 7) surveys in a single week
  10. Help a client reset their password
  11. Clock in on time every day for a full week
  12. Send a client the "Custom Work Begins" template
  13. De-escalate someone after they ask to speak to a supervisor
  14. Share about yourself in #csr-clubhouse
  15. Receive a client survey containing the word "fantastic"
  16. Ask a lead for more tickets to work on
  17. Answer a client's question about "Email Metrics"
  18. Share feedback on behalf of a client in Canny
  19. Help a coworker with a question in the Google Hangout
  20. Answer a question in #csr-questions
  21. Help with 5 chats in a single day
  22. Help a DIFM/Elevate client
  23. Close 15 tickets in a single day
  24. Use the bug submission form in #fmg-bugs