Post in#celebrateabout acoworkerShare aboutyourself in#csr-clubhouseReceive aclient surveycontainingthe word"fantastic"Help aclientreset theirpasswordUse the bugsubmissionform in#fmg-bugsHelp aDIFM/ElevateclientAnswer aquestionin #csr-questionsClose 15tickets ina singledayAsk a leadfor moretickets towork onHelp a clientwithupdatingteammembersAdd a newrelatedcontact ona companyAnswer aclient'squestionabout "EmailMetrics"Take 20full calls ina singledayMiss 0calls in asingle dayReceive 7positive(score of 6 or7) surveys ina single weekFind out anon-CSR'sfavoritecolorDe-escalatesomeoneafter they askto speak to asupervisorHelp acoworker witha question inthe GoogleHangoutClock in ontime everyday for afull weekSend a clientthe "CustomWorkBegins"templateHelp with5 chats ina singledaySharefeedback onbehalf of aclient inCannyAdd a usefulcomment toGuru thatimproves oradds a cardSend JaredCard a"Thank You"gif with nofollow-upPost in#celebrateabout acoworkerShare aboutyourself in#csr-clubhouseReceive aclient surveycontainingthe word"fantastic"Help aclientreset theirpasswordUse the bugsubmissionform in#fmg-bugsHelp aDIFM/ElevateclientAnswer aquestionin #csr-questionsClose 15tickets ina singledayAsk a leadfor moretickets towork onHelp a clientwithupdatingteammembersAdd a newrelatedcontact ona companyAnswer aclient'squestionabout "EmailMetrics"Take 20full calls ina singledayMiss 0calls in asingle dayReceive 7positive(score of 6 or7) surveys ina single weekFind out anon-CSR'sfavoritecolorDe-escalatesomeoneafter they askto speak to asupervisorHelp acoworker witha question inthe GoogleHangoutClock in ontime everyday for afull weekSend a clientthe "CustomWorkBegins"templateHelp with5 chats ina singledaySharefeedback onbehalf of aclient inCannyAdd a usefulcomment toGuru thatimproves oradds a cardSend JaredCard a"Thank You"gif with nofollow-up

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post in #celebrate about a coworker
  2. Share about yourself in #csr-clubhouse
  3. Receive a client survey containing the word "fantastic"
  4. Help a client reset their password
  5. Use the bug submission form in #fmg-bugs
  6. Help a DIFM/Elevate client
  7. Answer a question in #csr-questions
  8. Close 15 tickets in a single day
  9. Ask a lead for more tickets to work on
  10. Help a client with updating team members
  11. Add a new related contact on a company
  12. Answer a client's question about "Email Metrics"
  13. Take 20 full calls in a single day
  14. Miss 0 calls in a single day
  15. Receive 7 positive (score of 6 or 7) surveys in a single week
  16. Find out a non-CSR's favorite color
  17. De-escalate someone after they ask to speak to a supervisor
  18. Help a coworker with a question in the Google Hangout
  19. Clock in on time every day for a full week
  20. Send a client the "Custom Work Begins" template
  21. Help with 5 chats in a single day
  22. Share feedback on behalf of a client in Canny
  23. Add a useful comment to Guru that improves or adds a card
  24. Send Jared Card a "Thank You" gif with no follow-up