Sharefeedback onbehalf of aclient inCannyHelp with5 chats ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorPost in#celebrateabout acoworkerHelp acoworker witha question inthe GoogleHangoutUse the bugsubmissionform in#fmg-bugsHelp aDIFM/ElevateclientAnswer aclient'squestionabout "EmailMetrics"Miss 0calls in asingle dayTake 20full calls ina singledaySend JaredCard a"Thank You"gif with nofollow-upHelp a clientwithupdatingteammembersSend a clientthe "CustomWorkBegins"templateFind out anon-CSR'sfavoritecolorReceive aclient surveycontainingthe word"fantastic"Answer aquestionin #csr-questionsClock in ontime everyday for afull weekAdd a newrelatedcontact ona companyReceive 7positive(score of 6 or7) surveys ina single weekHelp aclientreset theirpasswordClose 15tickets ina singledayAsk a leadfor moretickets towork onSharefeedback onbehalf of aclient inCannyHelp with5 chats ina singledayAdd a usefulcomment toGuru thatimproves oradds a cardShare aboutyourself in#csr-clubhouseDe-escalatesomeoneafter they askto speak to asupervisorPost in#celebrateabout acoworkerHelp acoworker witha question inthe GoogleHangoutUse the bugsubmissionform in#fmg-bugsHelp aDIFM/ElevateclientAnswer aclient'squestionabout "EmailMetrics"Miss 0calls in asingle dayTake 20full calls ina singledaySend JaredCard a"Thank You"gif with nofollow-upHelp a clientwithupdatingteammembersSend a clientthe "CustomWorkBegins"templateFind out anon-CSR'sfavoritecolorReceive aclient surveycontainingthe word"fantastic"Answer aquestionin #csr-questionsClock in ontime everyday for afull weekAdd a newrelatedcontact ona companyReceive 7positive(score of 6 or7) surveys ina single weekHelp aclientreset theirpasswordClose 15tickets ina singledayAsk a leadfor moretickets towork on

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share feedback on behalf of a client in Canny
  2. Help with 5 chats in a single day
  3. Add a useful comment to Guru that improves or adds a card
  4. Share about yourself in #csr-clubhouse
  5. De-escalate someone after they ask to speak to a supervisor
  6. Post in #celebrate about a coworker
  7. Help a coworker with a question in the Google Hangout
  8. Use the bug submission form in #fmg-bugs
  9. Help a DIFM/Elevate client
  10. Answer a client's question about "Email Metrics"
  11. Miss 0 calls in a single day
  12. Take 20 full calls in a single day
  13. Send Jared Card a "Thank You" gif with no follow-up
  14. Help a client with updating team members
  15. Send a client the "Custom Work Begins" template
  16. Find out a non-CSR's favorite color
  17. Receive a client survey containing the word "fantastic"
  18. Answer a question in #csr-questions
  19. Clock in on time every day for a full week
  20. Add a new related contact on a company
  21. Receive 7 positive (score of 6 or 7) surveys in a single week
  22. Help a client reset their password
  23. Close 15 tickets in a single day
  24. Ask a lead for more tickets to work on