(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did the employee use the guest's name naturally and discreetly without overusing it?
Was a complete set of unused amenities present on arrival and in the case of large format dispensers, were contents sufficient for the stay?
Were bathrobes and slippers present on arrival and were they clean and in excellent repair?
Were all the picture/door/mirror frames clean and dust free?
Are coasters in good condition and Fairmont facing the forward/guest
Were ceilings, vents, smoke detectors and sprinklers clean and free of any dust?
What is the VOG goal for 2025?
Was the room free of odor on arrival?
Are all lamp and phone cords neatly wrapped and out of view from guest?
Was a notepad, pen/pencil available next to each telephone in the room?
Were all light fixtures in the bathroom and bedroom working properly and were they clean and dust free?
Is grey amenity card on the sink counter?
Was the headboard in good condition and if applicable, were the bedspread, blankets, scatter cushions and bolsters clean?
Are cords neatly wound up on the iron?
What is our LQA goal for 2025?
Was the television clean and correctly tuned in?
Were all walls, doors, baseboards clean and free of marks,
dirt, smudges and/or dust?
Is the hallway clear? Were the corridors kept clear of housekeeping service trolleys?
Were the wardrobes/drawers clean and free of any scuffs, dust or debris?
Is all the hallway lighting working?
Hangers – Are they neat, orderly and in good condition?
Are there any noticeable maintenance issues present? If so, was this reported?
Was the room at a comfortable temperature on arrival?
