I think theGovernmentis hackingmy phone!I should geta signal inanybuilding!You're justtrying tomake moremoney!Can you giveme a credit forbeing a longtimecustomer?It's goingto blowupin myhand?I havenever paidan upgradefee before.Verizonhas thebestcoverage!I thoughtan upgradewas a freephone!!Can I goback tothe oldOS?I don'knowwhat isgoing on.Can anyoneother mesee mytext?You havebeen thegreatesthelp!I did tier1 TSalready!VZW canafford togive me afree phone!Tell yourboss youdeserve araise!I've beenwith yourcompany toolong for this.I've neverpowered offmy phonebefore!You madethat sosimple,thank you!My kidsdon't knowhow todownload!Thecustomer iscalling todispute data.I'm alwaysconnected towi-fi, so I nothis is wrong!It's so hotI can'ttouch it!I was sleepduring thattime. It'snot me!I don'twatchvideos onmy phone!I think theGovernmentis hackingmy phone!I should geta signal inanybuilding!You're justtrying tomake moremoney!Can you giveme a credit forbeing a longtimecustomer?It's goingto blowupin myhand?I havenever paidan upgradefee before.Verizonhas thebestcoverage!I thoughtan upgradewas a freephone!!Can I goback tothe oldOS?I don'knowwhat isgoing on.Can anyoneother mesee mytext?You havebeen thegreatesthelp!I did tier1 TSalready!VZW canafford togive me afree phone!Tell yourboss youdeserve araise!I've beenwith yourcompany toolong for this.I've neverpowered offmy phonebefore!You madethat sosimple,thank you!My kidsdon't knowhow todownload!Thecustomer iscalling todispute data.I'm alwaysconnected towi-fi, so I nothis is wrong!It's so hotI can'ttouch it!I was sleepduring thattime. It'snot me!I don'twatchvideos onmy phone!

Things Agents and Customers say - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I think the Government is hacking my phone!
  2. I should get a signal in any building!
  3. You're just trying to make more money!
  4. Can you give me a credit for being a long time customer?
  5. It's going to blowup in my hand?
  6. I have never paid an upgrade fee before.
  7. Verizon has the best coverage!
  8. I thought an upgrade was a free phone!!
  9. Can I go back to the old OS?
  10. I don' know what is going on.
  11. Can anyone other me see my text?
  12. You have been the greatest help!
  13. I did tier 1 TS already!
  14. VZW can afford to give me a free phone!
  15. Tell your boss you deserve a raise!
  16. I've been with your company too long for this.
  17. I've never powered off my phone before!
  18. You made that so simple, thank you!
  19. My kids don't know how to download!
  20. The customer is calling to dispute data.
  21. I'm always connected to wi-fi, so I no this is wrong!
  22. It's so hot I can't touch it!
  23. I was sleep during that time. It's not me!
  24. I don't watch videos on my phone!