Can I goback tothe oldOS?I've beenwith yourcompany toolong for this.I thoughtan upgradewas a freephone!!It's goingto blowupin myhand?I've neverpowered offmy phonebefore!My kidsdon't knowhow todownload!You're justtrying tomake moremoney!You havebeen thegreatesthelp!VZW canafford togive me afree phone!I think theGovernmentis hackingmy phone!Can anyoneother mesee mytext?I don'knowwhat isgoing on.I did tier1 TSalready!I was sleepduring thattime. It'snot me!I should geta signal inanybuilding!You madethat sosimple,thank you!It's so hotI can'ttouch it!Thecustomer iscalling todispute data.Verizonhas thebestcoverage!Tell yourboss youdeserve araise!I havenever paidan upgradefee before.I'm alwaysconnected towi-fi, so I nothis is wrong!Can you giveme a credit forbeing a longtimecustomer?I don'twatchvideos onmy phone!Can I goback tothe oldOS?I've beenwith yourcompany toolong for this.I thoughtan upgradewas a freephone!!It's goingto blowupin myhand?I've neverpowered offmy phonebefore!My kidsdon't knowhow todownload!You're justtrying tomake moremoney!You havebeen thegreatesthelp!VZW canafford togive me afree phone!I think theGovernmentis hackingmy phone!Can anyoneother mesee mytext?I don'knowwhat isgoing on.I did tier1 TSalready!I was sleepduring thattime. It'snot me!I should geta signal inanybuilding!You madethat sosimple,thank you!It's so hotI can'ttouch it!Thecustomer iscalling todispute data.Verizonhas thebestcoverage!Tell yourboss youdeserve araise!I havenever paidan upgradefee before.I'm alwaysconnected towi-fi, so I nothis is wrong!Can you giveme a credit forbeing a longtimecustomer?I don'twatchvideos onmy phone!

Things Agents and Customers say - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can I go back to the old OS?
  2. I've been with your company too long for this.
  3. I thought an upgrade was a free phone!!
  4. It's going to blowup in my hand?
  5. I've never powered off my phone before!
  6. My kids don't know how to download!
  7. You're just trying to make more money!
  8. You have been the greatest help!
  9. VZW can afford to give me a free phone!
  10. I think the Government is hacking my phone!
  11. Can anyone other me see my text?
  12. I don' know what is going on.
  13. I did tier 1 TS already!
  14. I was sleep during that time. It's not me!
  15. I should get a signal in any building!
  16. You made that so simple, thank you!
  17. It's so hot I can't touch it!
  18. The customer is calling to dispute data.
  19. Verizon has the best coverage!
  20. Tell your boss you deserve a raise!
  21. I have never paid an upgrade fee before.
  22. I'm always connected to wi-fi, so I no this is wrong!
  23. Can you give me a credit for being a long time customer?
  24. I don't watch videos on my phone!