I thoughtan upgradewas a freephone!!I did tier1 TSalready!I've beenwith yourcompany toolong for this.I think theGovernmentis hackingmy phone!I was sleepduring thattime. It'snot me!Can anyoneother mesee mytext?VZW canafford togive me afree phone!Can you giveme a credit forbeing a longtimecustomer?You havebeen thegreatesthelp!I'm alwaysconnected towi-fi, so I nothis is wrong!I should geta signal inanybuilding!You madethat sosimple,thank you!Tell yourboss youdeserve araise!You're justtrying tomake moremoney!It's goingto blowupin myhand?My kidsdon't knowhow todownload!I don'twatchvideos onmy phone!Can I goback tothe oldOS?Verizonhas thebestcoverage!I've neverpowered offmy phonebefore!It's so hotI can'ttouch it!I havenever paidan upgradefee before.I don'knowwhat isgoing on.Thecustomer iscalling todispute data.I thoughtan upgradewas a freephone!!I did tier1 TSalready!I've beenwith yourcompany toolong for this.I think theGovernmentis hackingmy phone!I was sleepduring thattime. It'snot me!Can anyoneother mesee mytext?VZW canafford togive me afree phone!Can you giveme a credit forbeing a longtimecustomer?You havebeen thegreatesthelp!I'm alwaysconnected towi-fi, so I nothis is wrong!I should geta signal inanybuilding!You madethat sosimple,thank you!Tell yourboss youdeserve araise!You're justtrying tomake moremoney!It's goingto blowupin myhand?My kidsdon't knowhow todownload!I don'twatchvideos onmy phone!Can I goback tothe oldOS?Verizonhas thebestcoverage!I've neverpowered offmy phonebefore!It's so hotI can'ttouch it!I havenever paidan upgradefee before.I don'knowwhat isgoing on.Thecustomer iscalling todispute data.

Things Agents and Customers say - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I thought an upgrade was a free phone!!
  2. I did tier 1 TS already!
  3. I've been with your company too long for this.
  4. I think the Government is hacking my phone!
  5. I was sleep during that time. It's not me!
  6. Can anyone other me see my text?
  7. VZW can afford to give me a free phone!
  8. Can you give me a credit for being a long time customer?
  9. You have been the greatest help!
  10. I'm always connected to wi-fi, so I no this is wrong!
  11. I should get a signal in any building!
  12. You made that so simple, thank you!
  13. Tell your boss you deserve a raise!
  14. You're just trying to make more money!
  15. It's going to blowup in my hand?
  16. My kids don't know how to download!
  17. I don't watch videos on my phone!
  18. Can I go back to the old OS?
  19. Verizon has the best coverage!
  20. I've never powered off my phone before!
  21. It's so hot I can't touch it!
  22. I have never paid an upgrade fee before.
  23. I don' know what is going on.
  24. The customer is calling to dispute data.