I'm alwaysconnected towi-fi, so I nothis is wrong!I've neverpowered offmy phonebefore!I havenever paidan upgradefee before.It's goingto blowupin myhand?VZW canafford togive me afree phone!Can you giveme a credit forbeing a longtimecustomer?I was sleepduring thattime. It'snot me!I think theGovernmentis hackingmy phone!You madethat sosimple,thank you!Verizonhas thebestcoverage!You havebeen thegreatesthelp!I've beenwith yourcompany toolong for this.I thoughtan upgradewas a freephone!!I should geta signal inanybuilding!I don'twatchvideos onmy phone!It's so hotI can'ttouch it!My kidsdon't knowhow todownload!I did tier1 TSalready!Thecustomer iscalling todispute data.Can I goback tothe oldOS?Tell yourboss youdeserve araise!You're justtrying tomake moremoney!I don'knowwhat isgoing on.Can anyoneother mesee mytext?I'm alwaysconnected towi-fi, so I nothis is wrong!I've neverpowered offmy phonebefore!I havenever paidan upgradefee before.It's goingto blowupin myhand?VZW canafford togive me afree phone!Can you giveme a credit forbeing a longtimecustomer?I was sleepduring thattime. It'snot me!I think theGovernmentis hackingmy phone!You madethat sosimple,thank you!Verizonhas thebestcoverage!You havebeen thegreatesthelp!I've beenwith yourcompany toolong for this.I thoughtan upgradewas a freephone!!I should geta signal inanybuilding!I don'twatchvideos onmy phone!It's so hotI can'ttouch it!My kidsdon't knowhow todownload!I did tier1 TSalready!Thecustomer iscalling todispute data.Can I goback tothe oldOS?Tell yourboss youdeserve araise!You're justtrying tomake moremoney!I don'knowwhat isgoing on.Can anyoneother mesee mytext?

Things Agents and Customers say - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm always connected to wi-fi, so I no this is wrong!
  2. I've never powered off my phone before!
  3. I have never paid an upgrade fee before.
  4. It's going to blowup in my hand?
  5. VZW can afford to give me a free phone!
  6. Can you give me a credit for being a long time customer?
  7. I was sleep during that time. It's not me!
  8. I think the Government is hacking my phone!
  9. You made that so simple, thank you!
  10. Verizon has the best coverage!
  11. You have been the greatest help!
  12. I've been with your company too long for this.
  13. I thought an upgrade was a free phone!!
  14. I should get a signal in any building!
  15. I don't watch videos on my phone!
  16. It's so hot I can't touch it!
  17. My kids don't know how to download!
  18. I did tier 1 TS already!
  19. The customer is calling to dispute data.
  20. Can I go back to the old OS?
  21. Tell your boss you deserve a raise!
  22. You're just trying to make more money!
  23. I don' know what is going on.
  24. Can anyone other me see my text?