CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-USE TIME WISELY
2. O-UPDATED CASE STATUSESQ
3. B-SET OFFICE HOURS
4. O-SCHEDULE YOUR DAY
5. I-USE REPORTS
6. I-ACTION ALL NEW CASES DAILY
7. G-SEND INACTIVE TEMPLATE
8. O-USE ONE ONE/TRACKING SYSTEM
9. B-REACH OUT TO A COWORKER
10. I-SEND CALENDLY WHEN REQUESTED
11. N-PARTNER W ANOTHER QUEUE
12. B-PRIORITIZE CHATTERS
13. I-IDENTIFY ESCALATIONS
14. G-MAINTAIN ADHERENCE
15. O-RESOLVE VIA PHONE
16. N-SET REMINDERS IN OUTLOOK
17. O-USE THE SUPPORT CHANNEL
18. B-PRIORITIZE CLIENT REPLIES
19. N-SET A ROUTINE
20. G-CLOSE CASE AFTER TWO ATTEMPTS
21. N-Free!
22. G-SET A TIME LIMIT
23. B-SETUP FILTERS
24. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
25. I-TAKE YOUR LUNCH BREAK