CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-CLOSE CASE AFTER TWO ATTEMPTS
2. O-USE ONE ONE/TRACKING SYSTEM
3. N-SET REMINDERS IN OUTLOOK
4. B-PRIORITIZE CHATTERS
5. N-Free!
6. G-MAINTAIN ADHERENCE
7. I-SEND CALENDLY WHEN REQUESTED
8. I-USE REPORTS
9. I-IDENTIFY ESCALATIONS
10. O-UPDATED CASE STATUSESQ
11. B-SET OFFICE HOURS
12. B-PRIORITIZE CLIENT REPLIES
13. O-RESOLVE VIA PHONE
14. I-TAKE YOUR LUNCH BREAK
15. B-REACH OUT TO A COWORKER
16. N-SET A ROUTINE
17. O-USE THE SUPPORT CHANNEL
18. O-SCHEDULE YOUR DAY
19. G-USE TIME WISELY
20. N-PARTNER W ANOTHER QUEUE
21. B-SETUP FILTERS
22. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
23. G-SEND INACTIVE TEMPLATE
24. G-SET A TIME LIMIT
25. I-ACTION ALL NEW CASES DAILY