CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-PRIORITIZE CLIENT REPLIES
2. G-MAINTAIN ADHERENCE
3. G-SEND INACTIVE TEMPLATE
4. O-UPDATED CASE STATUSESQ
5. N-SET A ROUTINE
6. B-SETUP FILTERS
7. G-USE TIME WISELY
8. N-SET REMINDERS IN OUTLOOK
9. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
10. I-IDENTIFY ESCALATIONS
11. O-RESOLVE VIA PHONE
12. G-CLOSE CASE AFTER TWO ATTEMPTS
13. B-SET OFFICE HOURS
14. I-ACTION ALL NEW CASES DAILY
15. B-REACH OUT TO A COWORKER
16. N-PARTNER W ANOTHER QUEUE
17. G-SET A TIME LIMIT
18. I-SEND CALENDLY WHEN REQUESTED
19. N-Free!
20. I-TAKE YOUR LUNCH BREAK
21. O-SCHEDULE YOUR DAY
22. O-USE THE SUPPORT CHANNEL
23. O-USE ONE ONE/TRACKING SYSTEM
24. B-PRIORITIZE CHATTERS
25. I-USE REPORTS