CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-TAKE YOUR LUNCH BREAK
2. B-SETUP FILTERS
3. B-PRIORITIZE CLIENT REPLIES
4. N-SET REMINDERS IN OUTLOOK
5. B-REACH OUT TO A COWORKER
6. I-IDENTIFY ESCALATIONS
7. G-SET A TIME LIMIT
8. G-CLOSE CASE AFTER TWO ATTEMPTS
9. I-SEND CALENDLY WHEN REQUESTED
10. G-USE TIME WISELY
11. O-SCHEDULE YOUR DAY
12. O-UPDATED CASE STATUSESQ
13. B-SET OFFICE HOURS
14. G-MAINTAIN ADHERENCE
15. N-PARTNER W ANOTHER QUEUE
16. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
17. N-Free!
18. I-ACTION ALL NEW CASES DAILY
19. B-PRIORITIZE CHATTERS
20. O-RESOLVE VIA PHONE
21. O-USE ONE ONE/TRACKING SYSTEM
22. G-SEND INACTIVE TEMPLATE
23. O-USE THE SUPPORT CHANNEL
24. I-USE REPORTS
25. N-SET A ROUTINE