CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-PRIORITIZE CLIENT REPLIES
2. O-SCHEDULE YOUR DAY
3. I-ACTION ALL NEW CASES DAILY
4. O-UPDATED CASE STATUSESQ
5. O-USE ONE ONE/TRACKING SYSTEM
6. G-SET A TIME LIMIT
7. N-PARTNER W ANOTHER QUEUE
8. N-SET REMINDERS IN OUTLOOK
9. O-USE THE SUPPORT CHANNEL
10. G-USE TIME WISELY
11. G-MAINTAIN ADHERENCE
12. B-PRIORITIZE CHATTERS
13. B-SETUP FILTERS
14. I-USE REPORTS
15. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
16. O-RESOLVE VIA PHONE
17. I-TAKE YOUR LUNCH BREAK
18. G-CLOSE CASE AFTER TWO ATTEMPTS
19. I-SEND CALENDLY WHEN REQUESTED
20. I-IDENTIFY ESCALATIONS
21. G-SEND INACTIVE TEMPLATE
22. N-SET A ROUTINE
23. B-REACH OUT TO A COWORKER
24. B-SET OFFICE HOURS
25. N-Free!