CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-SETUP FILTERS
2. N-Free!
3. I-ACTION ALL NEW CASES DAILY
4. I-TAKE YOUR LUNCH BREAK
5. B-REACH OUT TO A COWORKER
6. B-SET OFFICE HOURS
7. O-SCHEDULE YOUR DAY
8. O-USE ONE ONE/TRACKING SYSTEM
9. O-RESOLVE VIA PHONE
10. O-USE THE SUPPORT CHANNEL
11. G-MAINTAIN ADHERENCE
12. G-USE TIME WISELY
13. B-PRIORITIZE CHATTERS
14. G-SET A TIME LIMIT
15. N-PARTNER W ANOTHER QUEUE
16. I-SEND CALENDLY WHEN REQUESTED
17. N-SET REMINDERS IN OUTLOOK
18. G-CLOSE CASE AFTER TWO ATTEMPTS
19. I-IDENTIFY ESCALATIONS
20. N-SET A ROUTINE
21. B-PRIORITIZE CLIENT REPLIES
22. G-SEND INACTIVE TEMPLATE
23. O-UPDATED CASE STATUSESQ
24. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
25. I-USE REPORTS