CASE MGMT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-SET OFFICE HOURS
2. N-Free!
3. G-MAINTAIN ADHERENCE
4. O-SCHEDULE YOUR DAY
5. G-SET A TIME LIMIT
6. B-REACH OUT TO A COWORKER
7. I-ACTION ALL NEW CASES DAILY
8. N-SET A ROUTINE
9. G-CLOSE CASE AFTER TWO ATTEMPTS
10. B-PRIORITIZE CHATTERS
11. O-RESOLVE VIA PHONE
12. G-USE TIME WISELY
13. I-USE REPORTS
14. I-TAKE YOUR LUNCH BREAK
15. N-SET REMINDERS IN OUTLOOK
16. O-UPDATED CASE STATUSESQ
17. I-SEND CALENDLY WHEN REQUESTED
18. O-USE THE SUPPORT CHANNEL
19. N-PARTNER W ANOTHER QUEUE
20. B-SETUP FILTERS
21. B-PRIORITIZE CLIENT REPLIES
22. N-SEEK ASSISTANCE FOR CASE MANAGEMENT
23. G-SEND INACTIVE TEMPLATE
24. I-IDENTIFY ESCALATIONS
25. O-USE ONE ONE/TRACKING SYSTEM