Customer hangs up before/after you've helped them Calls in to say that payment will be late I can't afford it. Will only talk with specific TM Other agent office customer Hold time longer than 20 minutes Calls three times in a row without leaving VM IT escalates a ticket Calls in odometer reading Customer talks over you What am I paying for Talking with food in their mouth D. King Why did my bill go up I don't want anything tracking me. Calls in and does not have their card My neighbors got a new roof Can I pay half now and half next week Hears smoke detector in the background I can get this cheaper with _____. Insists hasn't had an accident/ticket Calls you by the agent's name Opportunity information inaccurate Customer Overshared, got personal ID Card Request My neighbors got a new roof Asks, "Can you make my price go down?" Only wants to talk to Marietta App is not Work I have to ask my wife/spouse. Complains about rates but they went down Spam call Claims call that resolves nothing "I never got a bill." Customer hangs up before/after you've helped them Calls in to say that payment will be late I can't afford it. Will only talk with specific TM Other agent office customer Hold time longer than 20 minutes Calls three times in a row without leaving VM IT escalates a ticket Calls in odometer reading Customer talks over you What am I paying for Talking with food in their mouth D. King Why did my bill go up I don't want anything tracking me. Calls in and does not have their card My neighbors got a new roof Can I pay half now and half next week Hears smoke detector in the background I can get this cheaper with _____. Insists hasn't had an accident/ticket Calls you by the agent's name Opportunity information inaccurate Customer Overshared, got personal ID Card Request My neighbors got a new roof Asks, "Can you make my price go down?" Only wants to talk to Marietta App is not Work I have to ask my wife/spouse. Complains about rates but they went down Spam call Claims call that resolves nothing "I never got a bill."
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer hangs up before/after you've helped them
Calls in to say that payment will be late
I can't afford it.
Will only talk with specific TM
Other agent office customer
Hold time longer than 20 minutes
Calls three times in a row without leaving VM
IT escalates a ticket
Calls in odometer reading
Customer talks over you
What am I paying for
Talking with food in their mouth
D. King
Why did my bill go up
I don't want anything tracking me.
Calls in and does not have their card
My neighbors got a new roof
Can I pay half now and half next week
Hears smoke detector in the background
I can get this cheaper with _____.
Insists hasn't had an accident/ticket
Calls you by the agent's name
Opportunity information inaccurate
Customer Overshared, got personal
ID Card Request
My neighbors got a new roof
Asks, "Can you make my price go down?"
Only wants to talk to Marietta
App is not Work
I have to ask my wife/spouse.
Complains about rates but they went down
Spam call
Claims call that resolves nothing
"I never got a bill."