Hold time longer than 20 minutes Calls in and does not have their card Customer talks over you IT escalates a ticket Asks, "Can you make my price go down?" Talking with food in their mouth Claims call that resolves nothing Complains about rates but they went down Calls in to say that payment will be late Customer hangs up before/after you've helped them My neighbors got a new roof What am I paying for Customer Overshared, got personal My neighbors got a new roof Spam call I don't want anything tracking me. I have to ask my wife/spouse. Why did my bill go up Opportunity information inaccurate "I never got a bill." Other agent office customer Insists hasn't had an accident/ticket Calls you by the agent's name D. King Only wants to talk to Marietta I can get this cheaper with _____. Can I pay half now and half next week App is not Work Calls three times in a row without leaving VM ID Card Request I can't afford it. Will only talk with specific TM Calls in odometer reading Hears smoke detector in the background Hold time longer than 20 minutes Calls in and does not have their card Customer talks over you IT escalates a ticket Asks, "Can you make my price go down?" Talking with food in their mouth Claims call that resolves nothing Complains about rates but they went down Calls in to say that payment will be late Customer hangs up before/after you've helped them My neighbors got a new roof What am I paying for Customer Overshared, got personal My neighbors got a new roof Spam call I don't want anything tracking me. I have to ask my wife/spouse. Why did my bill go up Opportunity information inaccurate "I never got a bill." Other agent office customer Insists hasn't had an accident/ticket Calls you by the agent's name D. King Only wants to talk to Marietta I can get this cheaper with _____. Can I pay half now and half next week App is not Work Calls three times in a row without leaving VM ID Card Request I can't afford it. Will only talk with specific TM Calls in odometer reading Hears smoke detector in the background
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Hold time longer than 20 minutes
Calls in and does not have their card
Customer talks over you
IT escalates a ticket
Asks, "Can you make my price go down?"
Talking with food in their mouth
Claims call that resolves nothing
Complains about rates but they went down
Calls in to say that payment will be late
Customer hangs up before/after you've helped them
My neighbors got a new roof
What am I paying for
Customer Overshared, got personal
My neighbors got a new roof
Spam call
I don't want anything tracking me.
I have to ask my wife/spouse.
Why did my bill go up
Opportunity information inaccurate
"I never got a bill."
Other agent office customer
Insists hasn't had an accident/ticket
Calls you by the agent's name
D. King
Only wants to talk to Marietta
I can get this cheaper with _____.
Can I pay half now and half next week
App is not Work
Calls three times in a row without leaving VM
ID Card Request
I can't afford it.
Will only talk with specific TM
Calls in odometer reading
Hears smoke detector in the background