(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Improved a process or workflow
G-Helped two departments work together
B-Resolved a misunderstanding with grace
O-Encouraged someone to believe in themselves
B-Offered help before being asked
N-Used merge mail or labels to streamline work
I-Found a missing file in a creative way
O-Represented your department professionally
B-Used humour to lighten the mood
B-Remembered someone’s birthday or milestone
O-Mentored a new or junior staff member
O-Owned up to a mistake and fixed it
B-Adapted your tone to suit the situation
O-Kept a process running behind the scenes
N-Backed up important files (just in case!)
G-Reached out to clarify instead of assuming
N-Helped someone reset a password
G-Asked thoughtful questions to help a teammate
G-Helped make a meeting feel like a conversation
G-Gave clear and friendly instructions
I-Pulled together an event or report on short notice
N-Used a keyboard shortcut like Ctrl+Z or Ctrl+F
N-Kept calm during a tech meltdown
B-Listened without interrupting
B-Validated someone’s feelings at work
O-Demonstrated reliability again and again
G-Kept everyone on track in a meeting
B-Checked in on someone having a tough day
B-Showed patience during a frustrating moment
O-Got complimented for your work ethic
I-“Made it work” with limited resources
I-Took initiative when a system failed
B-Took a break when emotions ran high
N-Helped a coworker with a tech issue
N-Used a productivity app or tool effectively
I-Made the complex look simple
G-Sent a helpful follow-up email
N-Designed a PowerPoint that impressed everyone
B-De-escalated a tense situation
G-Answered a question you weren’t “supposed” to know
O-Delivered results before the deadline
N-Scheduled a flawless Zoom/Teams/Google Meet call
I-Handled a last-minute change like a pro
I-Reworked a form or document to make it clearer
I-Thought on your feet and nailed it
N-Troubleshot something before IT got there
G-Responded promptly and professionally
B-Offered encouragement to a colleague
B-Handled negative feedback professionally
O-Got recognized by leadership or peers
O-Took charge when things felt uncertain
I-Suggested a helpful shortcut or tip
O-Stayed back to finish a job well
I-Created your own resource to simplify a task
G-Gave feedback in a kind and helpful way
N-Mastered a new system or platform
O-Shared credit for a team success
B-Remained calm under pressure
B-Kept smiling despite a chaotic day
I-Offered a solution before the issue became a crisis