Talk to a self-employedcustomer aboutlife insurance orretirementHave themostincomingcalls in a dayAdvocate fora customerto the claimsdepartmentExplain ahurricanedeductibleGoodNeighborConnectAppointmentGet a 5-starGoogleReview5 AddedAutos (overcourse ofBINGOgame)Answer20 callsin a dayPivot frommortgageto lifeinsuranceCompletea lifeneedsanalysisRaw Newauto appsubmittedExplain adouble billto acustomerHave to restartcomputer fromECRM orNecho notworkingCompletea liabilityneedsanalysisSave apolicy fromcustomercancellation(not nonpay)GoodNeighborConnectAppointmentSellfloodpolicyExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Assistcustomerwith adivorcesituation20pivotsin a dayHave themostoutgoingcalls in a dayQuotea PAPAdd anew teendriver to apolicy3 Lifequotesin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationOutrageousLA Citizensor DBQuoteLife appsubmittedSpeak tocustomerabout avandalismclaim10 Lifequotes (overcourse ofBINGOgame)6unsuccessfulpivots in 1dayHave aFORMconversation(must askabout all 4)Get 32pointsin a day3 customerappointmentsin 1 daySubmitwindshieldclaimExplainDSS to acustomerQuotePetInsuranceHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Get 32Pointsin a dayAddresschangeServicetasks atZero atEODGetemergencycontactsfrom 6peopleAddDDD ona policyTalk to a self-employedcustomer aboutlife insurance orretirementHave themostincomingcalls in a dayAdvocate fora customerto the claimsdepartmentExplain ahurricanedeductibleGoodNeighborConnectAppointmentGet a 5-starGoogleReview5 AddedAutos (overcourse ofBINGOgame)Answer20 callsin a dayPivot frommortgageto lifeinsuranceCompletea lifeneedsanalysisRaw Newauto appsubmittedExplain adouble billto acustomerHave to restartcomputer fromECRM orNecho notworkingCompletea liabilityneedsanalysisSave apolicy fromcustomercancellation(not nonpay)GoodNeighborConnectAppointmentSellfloodpolicyExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Assistcustomerwith adivorcesituation20pivotsin a dayHave themostoutgoingcalls in a dayQuotea PAPAdd anew teendriver to apolicy3 Lifequotesin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationOutrageousLA Citizensor DBQuoteLife appsubmittedSpeak tocustomerabout avandalismclaim10 Lifequotes (overcourse ofBINGOgame)6unsuccessfulpivots in 1dayHave aFORMconversation(must askabout all 4)Get 32pointsin a day3 customerappointmentsin 1 daySubmitwindshieldclaimExplainDSS to acustomerQuotePetInsuranceHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Get 32Pointsin a dayAddresschangeServicetasks atZero atEODGetemergencycontactsfrom 6peopleAddDDD ona policy

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a self-employed customer about life insurance or retirement
  2. Have the most incoming calls in a day
  3. Advocate for a customer to the claims department
  4. Explain a hurricane deductible
  5. Good Neighbor Connect Appointment
  6. Get a 5-star Google Review
  7. 5 Added Autos (over course of BINGO game)
  8. Answer 20 calls in a day
  9. Pivot from mortgage to life insurance
  10. Complete a life needs analysis
  11. Raw New auto app submitted
  12. Explain a double bill to a customer
  13. Have to restart computer from ECRM or Necho not working
  14. Complete a liability needs analysis
  15. Save a policy from customer cancellation (not nonpay)
  16. Good Neighbor Connect Appointment
  17. Sell flood policy
  18. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  19. Assist customer with a divorce situation
  20. 20 pivots in a day
  21. Have the most outgoing calls in a day
  22. Quote a PAP
  23. Add a new teen driver to a policy
  24. 3 Life quotes in a day
  25. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  26. Outrageous LA Citizens or DB Quote
  27. Life app submitted
  28. Speak to customer about a vandalism claim
  29. 10 Life quotes (over course of BINGO game)
  30. 6 unsuccessful pivots in 1 day
  31. Have a FORM conversation (must ask about all 4)
  32. Get 32 points in a day
  33. 3 customer appointments in 1 day
  34. Submit windshield claim
  35. Explain DSS to a customer
  36. Quote Pet Insurance
  37. Have the most quotes in a day
  38. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  39. Get 32 Points in a day
  40. Address change
  41. Service tasks at Zero at EOD
  42. Get emergency contacts from 6 people
  43. Add DDD on a policy