Save apolicy fromcustomercancellation(not nonpay)Life appsubmitted3 Lifequotesin a dayAddresschangeQuotea PAPHave themostincomingcalls in a dayGoodNeighborConnectAppointmentCompletea liabilityneedsanalysisGoodNeighborConnectAppointmentTalk to a self-employedcustomer aboutlife insurance orretirementAssistcustomerwith adivorcesituationExplain ahurricanedeductibleHave aFORMconversation(must askabout all 4)AddDDD ona policyHave to restartcomputer fromECRM orNecho notworking20pivotsin a dayExplain adouble billto acustomer5 AddedAutos (overcourse ofBINGOgame)10 Lifequotes (overcourse ofBINGOgame)Have themostoutgoingcalls in a dayExplainDSS to acustomerGet 32pointsin a day6unsuccessfulpivots in 1dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationRaw Newauto appsubmittedSpeak tocustomerabout avandalismclaimAdd anew teendriver to apolicyCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)3 customerappointmentsin 1 daySellfloodpolicyGet a 5-starGoogleReviewGetemergencycontactsfrom 6peopleServicetasks atZero atEODAnswer20 callsin a dayQuotePetInsuranceOutrageousLA Citizensor DBQuoteSubmitwindshieldclaimGet 32Pointsin a dayAdvocate fora customerto the claimsdepartmentExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Save apolicy fromcustomercancellation(not nonpay)Life appsubmitted3 Lifequotesin a dayAddresschangeQuotea PAPHave themostincomingcalls in a dayGoodNeighborConnectAppointmentCompletea liabilityneedsanalysisGoodNeighborConnectAppointmentTalk to a self-employedcustomer aboutlife insurance orretirementAssistcustomerwith adivorcesituationExplain ahurricanedeductibleHave aFORMconversation(must askabout all 4)AddDDD ona policyHave to restartcomputer fromECRM orNecho notworking20pivotsin a dayExplain adouble billto acustomer5 AddedAutos (overcourse ofBINGOgame)10 Lifequotes (overcourse ofBINGOgame)Have themostoutgoingcalls in a dayExplainDSS to acustomerGet 32pointsin a day6unsuccessfulpivots in 1dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationRaw Newauto appsubmittedSpeak tocustomerabout avandalismclaimAdd anew teendriver to apolicyCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)3 customerappointmentsin 1 daySellfloodpolicyGet a 5-starGoogleReviewGetemergencycontactsfrom 6peopleServicetasks atZero atEODAnswer20 callsin a dayQuotePetInsuranceOutrageousLA Citizensor DBQuoteSubmitwindshieldclaimGet 32Pointsin a dayAdvocate fora customerto the claimsdepartmentExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save a policy from customer cancellation (not nonpay)
  2. Life app submitted
  3. 3 Life quotes in a day
  4. Address change
  5. Quote a PAP
  6. Have the most incoming calls in a day
  7. Good Neighbor Connect Appointment
  8. Complete a liability needs analysis
  9. Good Neighbor Connect Appointment
  10. Talk to a self-employed customer about life insurance or retirement
  11. Assist customer with a divorce situation
  12. Explain a hurricane deductible
  13. Have a FORM conversation (must ask about all 4)
  14. Add DDD on a policy
  15. Have to restart computer from ECRM or Necho not working
  16. 20 pivots in a day
  17. Explain a double bill to a customer
  18. 5 Added Autos (over course of BINGO game)
  19. 10 Life quotes (over course of BINGO game)
  20. Have the most outgoing calls in a day
  21. Explain DSS to a customer
  22. Get 32 points in a day
  23. 6 unsuccessful pivots in 1 day
  24. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  25. Raw New auto app submitted
  26. Speak to customer about a vandalism claim
  27. Add a new teen driver to a policy
  28. Complete a life needs analysis
  29. Pivot from mortgage to life insurance
  30. Have the most quotes in a day
  31. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  32. 3 customer appointments in 1 day
  33. Sell flood policy
  34. Get a 5-star Google Review
  35. Get emergency contacts from 6 people
  36. Service tasks at Zero at EOD
  37. Answer 20 calls in a day
  38. Quote Pet Insurance
  39. Outrageous LA Citizens or DB Quote
  40. Submit windshield claim
  41. Get 32 Points in a day
  42. Advocate for a customer to the claims department
  43. Explain filing claim with SF vs with the at fault party's insurance (subrogation)