Pivot toanything (appt,highercoverage, etc.,)from a claimconversation10 Lifequotes (overcourse ofBINGOgame)Raw Newauto appsubmittedAnswer20 callsin a daySubmitwindshieldclaimAdvocate fora customerto the claimsdepartmentGoodNeighborConnectAppointment3 Lifequotesin a dayAdd anew teendriver to apolicySave apolicy fromcustomercancellation(not nonpay)Explain filingclaim with SFvs with the atfault party'sinsurance(subrogation)OutrageousLA Citizensor DBQuoteTalk to a self-employedcustomer aboutlife insurance orretirementExplain adouble billto acustomerHave themostquotes ina dayGoodNeighborConnectAppointmentCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceLife appsubmittedQuotePetInsuranceExplain ahurricanedeductibleSellfloodpolicy5 AddedAutos (overcourse ofBINGOgame)Completea liabilityneedsanalysisAssistcustomerwith adivorcesituation20pivotsin a day3 customerappointmentsin 1 dayExplainDSS to acustomerQuotea PAP6unsuccessfulpivots in 1dayHave themostincomingcalls in a dayHave aFORMconversation(must askabout all 4)AddresschangeHave themostoutgoingcalls in a dayServicetasks atZero atEODAddDDD ona policyGet 32pointsin a dayGetemergencycontactsfrom 6peopleGet 32Pointsin a daySpeak tocustomerabout avandalismclaimHave to restartcomputer fromECRM orNecho notworkingRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Get a 5-starGoogleReviewPivot toanything (appt,highercoverage, etc.,)from a claimconversation10 Lifequotes (overcourse ofBINGOgame)Raw Newauto appsubmittedAnswer20 callsin a daySubmitwindshieldclaimAdvocate fora customerto the claimsdepartmentGoodNeighborConnectAppointment3 Lifequotesin a dayAdd anew teendriver to apolicySave apolicy fromcustomercancellation(not nonpay)Explain filingclaim with SFvs with the atfault party'sinsurance(subrogation)OutrageousLA Citizensor DBQuoteTalk to a self-employedcustomer aboutlife insurance orretirementExplain adouble billto acustomerHave themostquotes ina dayGoodNeighborConnectAppointmentCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceLife appsubmittedQuotePetInsuranceExplain ahurricanedeductibleSellfloodpolicy5 AddedAutos (overcourse ofBINGOgame)Completea liabilityneedsanalysisAssistcustomerwith adivorcesituation20pivotsin a day3 customerappointmentsin 1 dayExplainDSS to acustomerQuotea PAP6unsuccessfulpivots in 1dayHave themostincomingcalls in a dayHave aFORMconversation(must askabout all 4)AddresschangeHave themostoutgoingcalls in a dayServicetasks atZero atEODAddDDD ona policyGet 32pointsin a dayGetemergencycontactsfrom 6peopleGet 32Pointsin a daySpeak tocustomerabout avandalismclaimHave to restartcomputer fromECRM orNecho notworkingRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Get a 5-starGoogleReview

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  2. 10 Life quotes (over course of BINGO game)
  3. Raw New auto app submitted
  4. Answer 20 calls in a day
  5. Submit windshield claim
  6. Advocate for a customer to the claims department
  7. Good Neighbor Connect Appointment
  8. 3 Life quotes in a day
  9. Add a new teen driver to a policy
  10. Save a policy from customer cancellation (not nonpay)
  11. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  12. Outrageous LA Citizens or DB Quote
  13. Talk to a self-employed customer about life insurance or retirement
  14. Explain a double bill to a customer
  15. Have the most quotes in a day
  16. Good Neighbor Connect Appointment
  17. Complete a life needs analysis
  18. Pivot from mortgage to life insurance
  19. Life app submitted
  20. Quote Pet Insurance
  21. Explain a hurricane deductible
  22. Sell flood policy
  23. 5 Added Autos (over course of BINGO game)
  24. Complete a liability needs analysis
  25. Assist customer with a divorce situation
  26. 20 pivots in a day
  27. 3 customer appointments in 1 day
  28. Explain DSS to a customer
  29. Quote a PAP
  30. 6 unsuccessful pivots in 1 day
  31. Have the most incoming calls in a day
  32. Have a FORM conversation (must ask about all 4)
  33. Address change
  34. Have the most outgoing calls in a day
  35. Service tasks at Zero at EOD
  36. Add DDD on a policy
  37. Get 32 points in a day
  38. Get emergency contacts from 6 people
  39. Get 32 Points in a day
  40. Speak to customer about a vandalism claim
  41. Have to restart computer from ECRM or Necho not working
  42. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  43. Get a 5-star Google Review