6unsuccessfulpivots in 1dayQuotePetInsuranceTalk to a self-employedcustomer aboutlife insurance orretirementGoodNeighborConnectAppointmentAnswer20 callsin a day20pivotsin a dayCompletea liabilityneedsanalysisSubmitwindshieldclaimHave themostoutgoingcalls in a dayAddresschangeHave to restartcomputer fromECRM orNecho notworkingSave apolicy fromcustomercancellation(not nonpay)Assistcustomerwith adivorcesituationGet 32Pointsin a dayGet 32pointsin a dayExplainDSS to acustomerExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)OutrageousLA Citizensor DBQuoteLife appsubmittedRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Advocate fora customerto the claimsdepartmentGoodNeighborConnectAppointmentAdd anew teendriver to apolicyCompletea lifeneedsanalysisHave themostincomingcalls in a daySpeak tocustomerabout avandalismclaimRaw Newauto appsubmittedSellfloodpolicyServicetasks atZero atEOD3 Lifequotesin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationHave aFORMconversation(must askabout all 4)Getemergencycontactsfrom 6peopleExplain adouble billto acustomerHave themostquotes ina dayGet a 5-starGoogleReviewExplain ahurricanedeductiblePivot frommortgageto lifeinsurance3 customerappointmentsin 1 day10 Lifequotes (overcourse ofBINGOgame)5 AddedAutos (overcourse ofBINGOgame)Quotea PAPAddDDD ona policy6unsuccessfulpivots in 1dayQuotePetInsuranceTalk to a self-employedcustomer aboutlife insurance orretirementGoodNeighborConnectAppointmentAnswer20 callsin a day20pivotsin a dayCompletea liabilityneedsanalysisSubmitwindshieldclaimHave themostoutgoingcalls in a dayAddresschangeHave to restartcomputer fromECRM orNecho notworkingSave apolicy fromcustomercancellation(not nonpay)Assistcustomerwith adivorcesituationGet 32Pointsin a dayGet 32pointsin a dayExplainDSS to acustomerExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)OutrageousLA Citizensor DBQuoteLife appsubmittedRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Advocate fora customerto the claimsdepartmentGoodNeighborConnectAppointmentAdd anew teendriver to apolicyCompletea lifeneedsanalysisHave themostincomingcalls in a daySpeak tocustomerabout avandalismclaimRaw Newauto appsubmittedSellfloodpolicyServicetasks atZero atEOD3 Lifequotesin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationHave aFORMconversation(must askabout all 4)Getemergencycontactsfrom 6peopleExplain adouble billto acustomerHave themostquotes ina dayGet a 5-starGoogleReviewExplain ahurricanedeductiblePivot frommortgageto lifeinsurance3 customerappointmentsin 1 day10 Lifequotes (overcourse ofBINGOgame)5 AddedAutos (overcourse ofBINGOgame)Quotea PAPAddDDD ona policy

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 6 unsuccessful pivots in 1 day
  2. Quote Pet Insurance
  3. Talk to a self-employed customer about life insurance or retirement
  4. Good Neighbor Connect Appointment
  5. Answer 20 calls in a day
  6. 20 pivots in a day
  7. Complete a liability needs analysis
  8. Submit windshield claim
  9. Have the most outgoing calls in a day
  10. Address change
  11. Have to restart computer from ECRM or Necho not working
  12. Save a policy from customer cancellation (not nonpay)
  13. Assist customer with a divorce situation
  14. Get 32 Points in a day
  15. Get 32 points in a day
  16. Explain DSS to a customer
  17. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  18. Outrageous LA Citizens or DB Quote
  19. Life app submitted
  20. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  21. Advocate for a customer to the claims department
  22. Good Neighbor Connect Appointment
  23. Add a new teen driver to a policy
  24. Complete a life needs analysis
  25. Have the most incoming calls in a day
  26. Speak to customer about a vandalism claim
  27. Raw New auto app submitted
  28. Sell flood policy
  29. Service tasks at Zero at EOD
  30. 3 Life quotes in a day
  31. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  32. Have a FORM conversation (must ask about all 4)
  33. Get emergency contacts from 6 people
  34. Explain a double bill to a customer
  35. Have the most quotes in a day
  36. Get a 5-star Google Review
  37. Explain a hurricane deductible
  38. Pivot from mortgage to life insurance
  39. 3 customer appointments in 1 day
  40. 10 Life quotes (over course of BINGO game)
  41. 5 Added Autos (over course of BINGO game)
  42. Quote a PAP
  43. Add DDD on a policy