Have themostoutgoingcalls in a dayAdvocate fora customerto the claimsdepartmentAdd anew teendriver to apolicyTalk to a self-employedcustomer aboutlife insurance orretirement6unsuccessfulpivots in 1day20pivotsin a dayHave aFORMconversation(must askabout all 4)GoodNeighborConnectAppointmentRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)GoodNeighborConnectAppointmentSave apolicy fromcustomercancellation(not nonpay)Speak tocustomerabout avandalismclaimCompletea liabilityneedsanalysisGet 32pointsin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationExplain ahurricanedeductibleGet 32Pointsin a dayGet a 5-starGoogleReviewSubmitwindshieldclaimSellfloodpolicyQuotea PAP3 customerappointmentsin 1 dayHave to restartcomputer fromECRM orNecho notworkingQuotePetInsuranceCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceLife appsubmittedRaw Newauto appsubmittedGetemergencycontactsfrom 6people3 Lifequotesin a day10 Lifequotes (overcourse ofBINGOgame)Explain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Have themostquotes ina dayServicetasks atZero atEODAddDDD ona policyAssistcustomerwith adivorcesituationHave themostincomingcalls in a day5 AddedAutos (overcourse ofBINGOgame)Answer20 callsin a dayOutrageousLA Citizensor DBQuoteExplainDSS to acustomerAddresschangeExplain adouble billto acustomerHave themostoutgoingcalls in a dayAdvocate fora customerto the claimsdepartmentAdd anew teendriver to apolicyTalk to a self-employedcustomer aboutlife insurance orretirement6unsuccessfulpivots in 1day20pivotsin a dayHave aFORMconversation(must askabout all 4)GoodNeighborConnectAppointmentRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)GoodNeighborConnectAppointmentSave apolicy fromcustomercancellation(not nonpay)Speak tocustomerabout avandalismclaimCompletea liabilityneedsanalysisGet 32pointsin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationExplain ahurricanedeductibleGet 32Pointsin a dayGet a 5-starGoogleReviewSubmitwindshieldclaimSellfloodpolicyQuotea PAP3 customerappointmentsin 1 dayHave to restartcomputer fromECRM orNecho notworkingQuotePetInsuranceCompletea lifeneedsanalysisPivot frommortgageto lifeinsuranceLife appsubmittedRaw Newauto appsubmittedGetemergencycontactsfrom 6people3 Lifequotesin a day10 Lifequotes (overcourse ofBINGOgame)Explain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Have themostquotes ina dayServicetasks atZero atEODAddDDD ona policyAssistcustomerwith adivorcesituationHave themostincomingcalls in a day5 AddedAutos (overcourse ofBINGOgame)Answer20 callsin a dayOutrageousLA Citizensor DBQuoteExplainDSS to acustomerAddresschangeExplain adouble billto acustomer

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have the most outgoing calls in a day
  2. Advocate for a customer to the claims department
  3. Add a new teen driver to a policy
  4. Talk to a self-employed customer about life insurance or retirement
  5. 6 unsuccessful pivots in 1 day
  6. 20 pivots in a day
  7. Have a FORM conversation (must ask about all 4)
  8. Good Neighbor Connect Appointment
  9. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  10. Good Neighbor Connect Appointment
  11. Save a policy from customer cancellation (not nonpay)
  12. Speak to customer about a vandalism claim
  13. Complete a liability needs analysis
  14. Get 32 points in a day
  15. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  16. Explain a hurricane deductible
  17. Get 32 Points in a day
  18. Get a 5-star Google Review
  19. Submit windshield claim
  20. Sell flood policy
  21. Quote a PAP
  22. 3 customer appointments in 1 day
  23. Have to restart computer from ECRM or Necho not working
  24. Quote Pet Insurance
  25. Complete a life needs analysis
  26. Pivot from mortgage to life insurance
  27. Life app submitted
  28. Raw New auto app submitted
  29. Get emergency contacts from 6 people
  30. 3 Life quotes in a day
  31. 10 Life quotes (over course of BINGO game)
  32. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  33. Have the most quotes in a day
  34. Service tasks at Zero at EOD
  35. Add DDD on a policy
  36. Assist customer with a divorce situation
  37. Have the most incoming calls in a day
  38. 5 Added Autos (over course of BINGO game)
  39. Answer 20 calls in a day
  40. Outrageous LA Citizens or DB Quote
  41. Explain DSS to a customer
  42. Address change
  43. Explain a double bill to a customer