GoodNeighborConnectAppointmentGetemergencycontactsfrom 6peopleSpeak tocustomerabout avandalismclaimAddDDD ona policyHave aFORMconversation(must askabout all 4)Completea lifeneedsanalysisExplain ahurricanedeductibleCompletea liabilityneedsanalysisGet 32pointsin a dayExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)3 customerappointmentsin 1 dayLife appsubmittedAssistcustomerwith adivorcesituationGoodNeighborConnectAppointmentSubmitwindshieldclaimPivot frommortgageto lifeinsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversation3 Lifequotesin a dayAnswer20 callsin a dayGet 32Pointsin a dayExplainDSS to acustomerOutrageousLA Citizensor DBQuoteExplain adouble billto acustomer20pivotsin a day5 AddedAutos (overcourse ofBINGOgame)Raw Newauto appsubmitted6unsuccessfulpivots in 1dayHave themostoutgoingcalls in a dayHave themostincomingcalls in a dayQuotea PAP10 Lifequotes (overcourse ofBINGOgame)Add anew teendriver to apolicyAddresschangeHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Talk to a self-employedcustomer aboutlife insurance orretirementHave to restartcomputer fromECRM orNecho notworkingServicetasks atZero atEODAdvocate fora customerto the claimsdepartmentGet a 5-starGoogleReviewSave apolicy fromcustomercancellation(not nonpay)QuotePetInsuranceSellfloodpolicyGoodNeighborConnectAppointmentGetemergencycontactsfrom 6peopleSpeak tocustomerabout avandalismclaimAddDDD ona policyHave aFORMconversation(must askabout all 4)Completea lifeneedsanalysisExplain ahurricanedeductibleCompletea liabilityneedsanalysisGet 32pointsin a dayExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)3 customerappointmentsin 1 dayLife appsubmittedAssistcustomerwith adivorcesituationGoodNeighborConnectAppointmentSubmitwindshieldclaimPivot frommortgageto lifeinsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversation3 Lifequotesin a dayAnswer20 callsin a dayGet 32Pointsin a dayExplainDSS to acustomerOutrageousLA Citizensor DBQuoteExplain adouble billto acustomer20pivotsin a day5 AddedAutos (overcourse ofBINGOgame)Raw Newauto appsubmitted6unsuccessfulpivots in 1dayHave themostoutgoingcalls in a dayHave themostincomingcalls in a dayQuotea PAP10 Lifequotes (overcourse ofBINGOgame)Add anew teendriver to apolicyAddresschangeHave themostquotes ina dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Talk to a self-employedcustomer aboutlife insurance orretirementHave to restartcomputer fromECRM orNecho notworkingServicetasks atZero atEODAdvocate fora customerto the claimsdepartmentGet a 5-starGoogleReviewSave apolicy fromcustomercancellation(not nonpay)QuotePetInsuranceSellfloodpolicy

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Good Neighbor Connect Appointment
  2. Get emergency contacts from 6 people
  3. Speak to customer about a vandalism claim
  4. Add DDD on a policy
  5. Have a FORM conversation (must ask about all 4)
  6. Complete a life needs analysis
  7. Explain a hurricane deductible
  8. Complete a liability needs analysis
  9. Get 32 points in a day
  10. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  11. 3 customer appointments in 1 day
  12. Life app submitted
  13. Assist customer with a divorce situation
  14. Good Neighbor Connect Appointment
  15. Submit windshield claim
  16. Pivot from mortgage to life insurance
  17. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  18. 3 Life quotes in a day
  19. Answer 20 calls in a day
  20. Get 32 Points in a day
  21. Explain DSS to a customer
  22. Outrageous LA Citizens or DB Quote
  23. Explain a double bill to a customer
  24. 20 pivots in a day
  25. 5 Added Autos (over course of BINGO game)
  26. Raw New auto app submitted
  27. 6 unsuccessful pivots in 1 day
  28. Have the most outgoing calls in a day
  29. Have the most incoming calls in a day
  30. Quote a PAP
  31. 10 Life quotes (over course of BINGO game)
  32. Add a new teen driver to a policy
  33. Address change
  34. Have the most quotes in a day
  35. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  36. Talk to a self-employed customer about life insurance or retirement
  37. Have to restart computer from ECRM or Necho not working
  38. Service tasks at Zero at EOD
  39. Advocate for a customer to the claims department
  40. Get a 5-star Google Review
  41. Save a policy from customer cancellation (not nonpay)
  42. Quote Pet Insurance
  43. Sell flood policy