Speak tocustomerabout avandalismclaimServicetasks atZero atEODHave themostoutgoingcalls in a dayCompletea liabilityneedsanalysis3 Lifequotesin a dayQuotea PAPSellfloodpolicyAnswer20 callsin a dayLife appsubmittedAdvocate fora customerto the claimsdepartmentOutrageousLA Citizensor DBQuoteRaw Newauto appsubmitted3 customerappointmentsin 1 dayGetemergencycontactsfrom 6people6unsuccessfulpivots in 1day5 AddedAutos (overcourse ofBINGOgame)AddDDD ona policyGet 32pointsin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationGoodNeighborConnectAppointmentExplain ahurricanedeductibleExplainDSS to acustomerQuotePetInsuranceRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Save apolicy fromcustomercancellation(not nonpay)Explain adouble billto acustomerHave to restartcomputer fromECRM orNecho notworkingGoodNeighborConnectAppointmentTalk to a self-employedcustomer aboutlife insurance orretirementHave themostincomingcalls in a dayAssistcustomerwith adivorcesituationHave themostquotes ina day10 Lifequotes (overcourse ofBINGOgame)Get a 5-starGoogleReviewSubmitwindshieldclaimPivot frommortgageto lifeinsuranceAdd anew teendriver to apolicyAddresschangeHave aFORMconversation(must askabout all 4)Completea lifeneedsanalysisGet 32Pointsin a day20pivotsin a dayExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Speak tocustomerabout avandalismclaimServicetasks atZero atEODHave themostoutgoingcalls in a dayCompletea liabilityneedsanalysis3 Lifequotesin a dayQuotea PAPSellfloodpolicyAnswer20 callsin a dayLife appsubmittedAdvocate fora customerto the claimsdepartmentOutrageousLA Citizensor DBQuoteRaw Newauto appsubmitted3 customerappointmentsin 1 dayGetemergencycontactsfrom 6people6unsuccessfulpivots in 1day5 AddedAutos (overcourse ofBINGOgame)AddDDD ona policyGet 32pointsin a dayPivot toanything (appt,highercoverage, etc.,)from a claimconversationGoodNeighborConnectAppointmentExplain ahurricanedeductibleExplainDSS to acustomerQuotePetInsuranceRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Save apolicy fromcustomercancellation(not nonpay)Explain adouble billto acustomerHave to restartcomputer fromECRM orNecho notworkingGoodNeighborConnectAppointmentTalk to a self-employedcustomer aboutlife insurance orretirementHave themostincomingcalls in a dayAssistcustomerwith adivorcesituationHave themostquotes ina day10 Lifequotes (overcourse ofBINGOgame)Get a 5-starGoogleReviewSubmitwindshieldclaimPivot frommortgageto lifeinsuranceAdd anew teendriver to apolicyAddresschangeHave aFORMconversation(must askabout all 4)Completea lifeneedsanalysisGet 32Pointsin a day20pivotsin a dayExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak to customer about a vandalism claim
  2. Service tasks at Zero at EOD
  3. Have the most outgoing calls in a day
  4. Complete a liability needs analysis
  5. 3 Life quotes in a day
  6. Quote a PAP
  7. Sell flood policy
  8. Answer 20 calls in a day
  9. Life app submitted
  10. Advocate for a customer to the claims department
  11. Outrageous LA Citizens or DB Quote
  12. Raw New auto app submitted
  13. 3 customer appointments in 1 day
  14. Get emergency contacts from 6 people
  15. 6 unsuccessful pivots in 1 day
  16. 5 Added Autos (over course of BINGO game)
  17. Add DDD on a policy
  18. Get 32 points in a day
  19. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  20. Good Neighbor Connect Appointment
  21. Explain a hurricane deductible
  22. Explain DSS to a customer
  23. Quote Pet Insurance
  24. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  25. Save a policy from customer cancellation (not nonpay)
  26. Explain a double bill to a customer
  27. Have to restart computer from ECRM or Necho not working
  28. Good Neighbor Connect Appointment
  29. Talk to a self-employed customer about life insurance or retirement
  30. Have the most incoming calls in a day
  31. Assist customer with a divorce situation
  32. Have the most quotes in a day
  33. 10 Life quotes (over course of BINGO game)
  34. Get a 5-star Google Review
  35. Submit windshield claim
  36. Pivot from mortgage to life insurance
  37. Add a new teen driver to a policy
  38. Address change
  39. Have a FORM conversation (must ask about all 4)
  40. Complete a life needs analysis
  41. Get 32 Points in a day
  42. 20 pivots in a day
  43. Explain filing claim with SF vs with the at fault party's insurance (subrogation)