Completea lifeneedsanalysis3 customerappointmentsin 1 dayHave themostoutgoingcalls in a dayHave themostquotes ina daySellfloodpolicyHave themostincomingcalls in a dayServicetasks atZero atEODExplain ahurricanedeductibleHave to restartcomputer fromECRM orNecho notworking6unsuccessfulpivots in 1dayAdd anew teendriver to apolicyGoodNeighborConnectAppointmentAddresschange3 Lifequotesin a dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)AddDDD ona policyAdvocate fora customerto the claimsdepartmentOutrageousLA Citizensor DBQuoteRaw Newauto appsubmittedExplainDSS to acustomerSubmitwindshieldclaim5 AddedAutos (overcourse ofBINGOgame)Explain adouble billto acustomerQuotePetInsuranceCompletea liabilityneedsanalysisAnswer20 callsin a dayGet 32pointsin a dayGet 32Pointsin a dayPivot frommortgageto lifeinsuranceSpeak tocustomerabout avandalismclaimExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Assistcustomerwith adivorcesituationHave aFORMconversation(must askabout all 4)Talk to a self-employedcustomer aboutlife insurance orretirementLife appsubmitted20pivotsin a dayQuotea PAP10 Lifequotes (overcourse ofBINGOgame)Pivot toanything (appt,highercoverage, etc.,)from a claimconversationGoodNeighborConnectAppointmentGetemergencycontactsfrom 6peopleGet a 5-starGoogleReviewSave apolicy fromcustomercancellation(not nonpay)Completea lifeneedsanalysis3 customerappointmentsin 1 dayHave themostoutgoingcalls in a dayHave themostquotes ina daySellfloodpolicyHave themostincomingcalls in a dayServicetasks atZero atEODExplain ahurricanedeductibleHave to restartcomputer fromECRM orNecho notworking6unsuccessfulpivots in 1dayAdd anew teendriver to apolicyGoodNeighborConnectAppointmentAddresschange3 Lifequotesin a dayRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)AddDDD ona policyAdvocate fora customerto the claimsdepartmentOutrageousLA Citizensor DBQuoteRaw Newauto appsubmittedExplainDSS to acustomerSubmitwindshieldclaim5 AddedAutos (overcourse ofBINGOgame)Explain adouble billto acustomerQuotePetInsuranceCompletea liabilityneedsanalysisAnswer20 callsin a dayGet 32pointsin a dayGet 32Pointsin a dayPivot frommortgageto lifeinsuranceSpeak tocustomerabout avandalismclaimExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Assistcustomerwith adivorcesituationHave aFORMconversation(must askabout all 4)Talk to a self-employedcustomer aboutlife insurance orretirementLife appsubmitted20pivotsin a dayQuotea PAP10 Lifequotes (overcourse ofBINGOgame)Pivot toanything (appt,highercoverage, etc.,)from a claimconversationGoodNeighborConnectAppointmentGetemergencycontactsfrom 6peopleGet a 5-starGoogleReviewSave apolicy fromcustomercancellation(not nonpay)

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a life needs analysis
  2. 3 customer appointments in 1 day
  3. Have the most outgoing calls in a day
  4. Have the most quotes in a day
  5. Sell flood policy
  6. Have the most incoming calls in a day
  7. Service tasks at Zero at EOD
  8. Explain a hurricane deductible
  9. Have to restart computer from ECRM or Necho not working
  10. 6 unsuccessful pivots in 1 day
  11. Add a new teen driver to a policy
  12. Good Neighbor Connect Appointment
  13. Address change
  14. 3 Life quotes in a day
  15. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  16. Add DDD on a policy
  17. Advocate for a customer to the claims department
  18. Outrageous LA Citizens or DB Quote
  19. Raw New auto app submitted
  20. Explain DSS to a customer
  21. Submit windshield claim
  22. 5 Added Autos (over course of BINGO game)
  23. Explain a double bill to a customer
  24. Quote Pet Insurance
  25. Complete a liability needs analysis
  26. Answer 20 calls in a day
  27. Get 32 points in a day
  28. Get 32 Points in a day
  29. Pivot from mortgage to life insurance
  30. Speak to customer about a vandalism claim
  31. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  32. Assist customer with a divorce situation
  33. Have a FORM conversation (must ask about all 4)
  34. Talk to a self-employed customer about life insurance or retirement
  35. Life app submitted
  36. 20 pivots in a day
  37. Quote a PAP
  38. 10 Life quotes (over course of BINGO game)
  39. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  40. Good Neighbor Connect Appointment
  41. Get emergency contacts from 6 people
  42. Get a 5-star Google Review
  43. Save a policy from customer cancellation (not nonpay)