3 Lifequotesin a day5 AddedAutos (overcourse ofBINGOgame)Have aFORMconversation(must askabout all 4)Assistcustomerwith adivorcesituationAdd anew teendriver to apolicyHave themostincomingcalls in a dayTalk to a self-employedcustomer aboutlife insurance orretirementGoodNeighborConnectAppointmentQuotePetInsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversationRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Advocate fora customerto the claimsdepartmentCompletea liabilityneedsanalysisGoodNeighborConnectAppointmentExplainDSS to acustomerExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Have themostquotes ina dayQuotea PAPPivot frommortgageto lifeinsuranceGet 32Pointsin a dayCompletea lifeneedsanalysis10 Lifequotes (overcourse ofBINGOgame)AddDDD ona policyGetemergencycontactsfrom 6people20pivotsin a dayRaw Newauto appsubmittedHave to restartcomputer fromECRM orNecho notworkingAddresschange3 customerappointmentsin 1 dayGet a 5-starGoogleReviewAnswer20 callsin a dayServicetasks atZero atEODExplain ahurricanedeductibleGet 32pointsin a dayOutrageousLA Citizensor DBQuoteSellfloodpolicyLife appsubmittedSubmitwindshieldclaimHave themostoutgoingcalls in a daySave apolicy fromcustomercancellation(not nonpay)Explain adouble billto acustomerSpeak tocustomerabout avandalismclaim6unsuccessfulpivots in 1day3 Lifequotesin a day5 AddedAutos (overcourse ofBINGOgame)Have aFORMconversation(must askabout all 4)Assistcustomerwith adivorcesituationAdd anew teendriver to apolicyHave themostincomingcalls in a dayTalk to a self-employedcustomer aboutlife insurance orretirementGoodNeighborConnectAppointmentQuotePetInsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversationRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Advocate fora customerto the claimsdepartmentCompletea liabilityneedsanalysisGoodNeighborConnectAppointmentExplainDSS to acustomerExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Have themostquotes ina dayQuotea PAPPivot frommortgageto lifeinsuranceGet 32Pointsin a dayCompletea lifeneedsanalysis10 Lifequotes (overcourse ofBINGOgame)AddDDD ona policyGetemergencycontactsfrom 6people20pivotsin a dayRaw Newauto appsubmittedHave to restartcomputer fromECRM orNecho notworkingAddresschange3 customerappointmentsin 1 dayGet a 5-starGoogleReviewAnswer20 callsin a dayServicetasks atZero atEODExplain ahurricanedeductibleGet 32pointsin a dayOutrageousLA Citizensor DBQuoteSellfloodpolicyLife appsubmittedSubmitwindshieldclaimHave themostoutgoingcalls in a daySave apolicy fromcustomercancellation(not nonpay)Explain adouble billto acustomerSpeak tocustomerabout avandalismclaim6unsuccessfulpivots in 1day

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 Life quotes in a day
  2. 5 Added Autos (over course of BINGO game)
  3. Have a FORM conversation (must ask about all 4)
  4. Assist customer with a divorce situation
  5. Add a new teen driver to a policy
  6. Have the most incoming calls in a day
  7. Talk to a self-employed customer about life insurance or retirement
  8. Good Neighbor Connect Appointment
  9. Quote Pet Insurance
  10. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  11. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  12. Advocate for a customer to the claims department
  13. Complete a liability needs analysis
  14. Good Neighbor Connect Appointment
  15. Explain DSS to a customer
  16. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  17. Have the most quotes in a day
  18. Quote a PAP
  19. Pivot from mortgage to life insurance
  20. Get 32 Points in a day
  21. Complete a life needs analysis
  22. 10 Life quotes (over course of BINGO game)
  23. Add DDD on a policy
  24. Get emergency contacts from 6 people
  25. 20 pivots in a day
  26. Raw New auto app submitted
  27. Have to restart computer from ECRM or Necho not working
  28. Address change
  29. 3 customer appointments in 1 day
  30. Get a 5-star Google Review
  31. Answer 20 calls in a day
  32. Service tasks at Zero at EOD
  33. Explain a hurricane deductible
  34. Get 32 points in a day
  35. Outrageous LA Citizens or DB Quote
  36. Sell flood policy
  37. Life app submitted
  38. Submit windshield claim
  39. Have the most outgoing calls in a day
  40. Save a policy from customer cancellation (not nonpay)
  41. Explain a double bill to a customer
  42. Speak to customer about a vandalism claim
  43. 6 unsuccessful pivots in 1 day