Getemergencycontactsfrom 6peopleTalk to a self-employedcustomer aboutlife insurance orretirementCompletea liabilityneedsanalysisQuotePetInsuranceCompletea lifeneedsanalysis6unsuccessfulpivots in 1day3 Lifequotesin a dayExplainDSS to acustomerHave themostquotes ina day5 AddedAutos (overcourse ofBINGOgame)Quotea PAPGoodNeighborConnectAppointmentHave to restartcomputer fromECRM orNecho notworkingSubmitwindshieldclaimAdd anew teendriver to apolicySpeak tocustomerabout avandalismclaimAddresschange3 customerappointmentsin 1 dayGoodNeighborConnectAppointmentGet a 5-starGoogleReviewPivot frommortgageto lifeinsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversationOutrageousLA Citizensor DBQuoteAssistcustomerwith adivorcesituationRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Explain ahurricanedeductibleHave themostoutgoingcalls in a dayHave aFORMconversation(must askabout all 4)Life appsubmittedExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Get 32Pointsin a dayAddDDD ona policyAnswer20 callsin a dayExplain adouble billto acustomer20pivotsin a dayHave themostincomingcalls in a dayServicetasks atZero atEODGet 32pointsin a daySellfloodpolicyAdvocate fora customerto the claimsdepartment10 Lifequotes (overcourse ofBINGOgame)Raw Newauto appsubmittedSave apolicy fromcustomercancellation(not nonpay)Getemergencycontactsfrom 6peopleTalk to a self-employedcustomer aboutlife insurance orretirementCompletea liabilityneedsanalysisQuotePetInsuranceCompletea lifeneedsanalysis6unsuccessfulpivots in 1day3 Lifequotesin a dayExplainDSS to acustomerHave themostquotes ina day5 AddedAutos (overcourse ofBINGOgame)Quotea PAPGoodNeighborConnectAppointmentHave to restartcomputer fromECRM orNecho notworkingSubmitwindshieldclaimAdd anew teendriver to apolicySpeak tocustomerabout avandalismclaimAddresschange3 customerappointmentsin 1 dayGoodNeighborConnectAppointmentGet a 5-starGoogleReviewPivot frommortgageto lifeinsurancePivot toanything (appt,highercoverage, etc.,)from a claimconversationOutrageousLA Citizensor DBQuoteAssistcustomerwith adivorcesituationRefer a customerto Brian forretirement/financialservices (Theyhave to show upfor appt with Brian)Explain ahurricanedeductibleHave themostoutgoingcalls in a dayHave aFORMconversation(must askabout all 4)Life appsubmittedExplain filingclaim with SFvs with the atfault party'sinsurance(subrogation)Get 32Pointsin a dayAddDDD ona policyAnswer20 callsin a dayExplain adouble billto acustomer20pivotsin a dayHave themostincomingcalls in a dayServicetasks atZero atEODGet 32pointsin a daySellfloodpolicyAdvocate fora customerto the claimsdepartment10 Lifequotes (overcourse ofBINGOgame)Raw Newauto appsubmittedSave apolicy fromcustomercancellation(not nonpay)

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get emergency contacts from 6 people
  2. Talk to a self-employed customer about life insurance or retirement
  3. Complete a liability needs analysis
  4. Quote Pet Insurance
  5. Complete a life needs analysis
  6. 6 unsuccessful pivots in 1 day
  7. 3 Life quotes in a day
  8. Explain DSS to a customer
  9. Have the most quotes in a day
  10. 5 Added Autos (over course of BINGO game)
  11. Quote a PAP
  12. Good Neighbor Connect Appointment
  13. Have to restart computer from ECRM or Necho not working
  14. Submit windshield claim
  15. Add a new teen driver to a policy
  16. Speak to customer about a vandalism claim
  17. Address change
  18. 3 customer appointments in 1 day
  19. Good Neighbor Connect Appointment
  20. Get a 5-star Google Review
  21. Pivot from mortgage to life insurance
  22. Pivot to anything (appt, higher coverage, etc.,) from a claim conversation
  23. Outrageous LA Citizens or DB Quote
  24. Assist customer with a divorce situation
  25. Refer a customer to Brian for retirement/financial services (They have to show up for appt with Brian)
  26. Explain a hurricane deductible
  27. Have the most outgoing calls in a day
  28. Have a FORM conversation (must ask about all 4)
  29. Life app submitted
  30. Explain filing claim with SF vs with the at fault party's insurance (subrogation)
  31. Get 32 Points in a day
  32. Add DDD on a policy
  33. Answer 20 calls in a day
  34. Explain a double bill to a customer
  35. 20 pivots in a day
  36. Have the most incoming calls in a day
  37. Service tasks at Zero at EOD
  38. Get 32 points in a day
  39. Sell flood policy
  40. Advocate for a customer to the claims department
  41. 10 Life quotes (over course of BINGO game)
  42. Raw New auto app submitted
  43. Save a policy from customer cancellation (not nonpay)