(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said:
"Thank you for calling"
Defused a frustrated customer
Left good notes on 10 accounts in a row
Used polite phrases
Show confidence in your answers
Used a cheerful voice
Remained calm with an upset customer
Apologized when appropriate
Introduced yourself to 1 person you don't know
Asked:
"Can I put you on hold please?"
Said
"I hope you have a great day!"
Said:
"We appreciate your business"
Said
"I hope I was able to help you"
Said
"What I can do is..."
Used an upbeat tone of voice
Told the customer about the portal
Said
"I can assist you by..."
Used the customers name
Expressed willingness to help
Completed 3 requests
Wore badge all day
Asked:
"Is there anything that I can help you with?:
