(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Completed 3 requests
Said
"I hope you have a great day!"
Asked:
"Can I put you on hold please?"
Defused a frustrated customer
Used an upbeat tone of voice
Left good notes on 10 accounts in a row
Used polite phrases
Apologized when appropriate
Said:
"We appreciate your business"
Introduced yourself to 1 person you don't know
Expressed willingness to help
Said
"I hope I was able to help you"
Show confidence in your answers
Told the customer about the portal
Asked appropriate questions
Said:
"Thank you for calling"
Clocked in at least one minute early today
Said
"I can assist you by..."
Used a cheerful voice
Wore badge all day
Used the customers name
Said
"What I can do is..."
Remained calm with an upset customer
Asked:
"Is there anything that I can help you with?:
