(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said:
"Thank you for calling"
Introduced yourself to 1 person you don't know
Show confidence in your answers
Clocked in at least one minute early today
Expressed willingness to help
Asked appropriate questions
Used the customers name
Remained calm with an upset customer
Defused a frustrated customer
Said
"I can assist you by..."
Said:
"We appreciate your business"
Said
"I hope you have a great day!"
Left good notes on 10 accounts in a row
Asked:
"Can I put you on hold please?"
Said
"I hope I was able to help you"
Said
"What I can do is..."
Told the customer about the portal
Used an upbeat tone of voice
Asked:
"Is there anything that I can help you with?:
