Someonetries to useFFE formedical visit.Client saysthey do notneedprevention forindoor petsYou booka triple-petterClientused cashaspaymentClient knockingon/trying toopen doorbefore or afteropeningClient askshow to workthe coffeemachineYou signedsomone upforCareClubYou got theTMI client(shares lifestory)Youorganize areferral toBlue PearlYou add anew petprofile pictureusingRetriever AppSomeonecurses atyou on thephone or inpersonCat notin acarrierPaperjam in theprinterYou sell PillAssist/PocketsClient 10minuteslate forapptTwo noshows inone shiftExtra petbrought forappointmentClientmispronouncesSimparicaClient asksif we havepaymentplansClient drops offfecal samplebecause theyreceived areminderA CSRpagessomeone tothe wrongextensionPet accidentin lobby thatclient doesn'tmentionYouschedule afirst exam fora newadoption : )You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClientbringsgoodiesPatientbegs fortreats atthe deskClient offerspraise andthanks tothe team.You checkout aprescriptiondiet pick-upClient comesto pick upmeds beforethey arereadyWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!Someoneneeds a samedayappointmentbut we'rebookedClient letsdog onretractableleash walkaround lobbyYou signsomeone upforNeverForgetClientcomplainsabout a priceat the frontdeskYou are askedto provideadvice forpatient we'venever seenSomeonehangs upon you onthe phoneClientupsetabout await timeClient leavesphone inlobby whenthey go intoexam roomSomeonetries to useFFE formedical visit.Client saysthey do notneedprevention forindoor petsYou booka triple-petterClientused cashaspaymentClient knockingon/trying toopen doorbefore or afteropeningClient askshow to workthe coffeemachineYou signedsomone upforCareClubYou got theTMI client(shares lifestory)Youorganize areferral toBlue PearlYou add anew petprofile pictureusingRetriever AppSomeonecurses atyou on thephone or inpersonCat notin acarrierPaperjam in theprinterYou sell PillAssist/PocketsClient 10minuteslate forapptTwo noshows inone shiftExtra petbrought forappointmentClientmispronouncesSimparicaClient asksif we havepaymentplansClient drops offfecal samplebecause theyreceived areminderA CSRpagessomeone tothe wrongextensionPet accidentin lobby thatclient doesn'tmentionYouschedule afirst exam fora newadoption : )You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClientbringsgoodiesPatientbegs fortreats atthe deskClient offerspraise andthanks tothe team.You checkout aprescriptiondiet pick-upClient comesto pick upmeds beforethey arereadyWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!Someoneneeds a samedayappointmentbut we'rebookedClient letsdog onretractableleash walkaround lobbyYou signsomeone upforNeverForgetClientcomplainsabout a priceat the frontdeskYou are askedto provideadvice forpatient we'venever seenSomeonehangs upon you onthe phoneClientupsetabout await timeClient leavesphone inlobby whenthey go intoexam room

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tries to use FFE for medical visit.
  2. Client says they do not need prevention for indoor pets
  3. You book a triple- petter
  4. Client used cash as payment
  5. Client knocking on/trying to open door before or after opening
  6. Client asks how to work the coffee machine
  7. You signed somone up for CareClub
  8. You got the TMI client (shares life story)
  9. You organize a referral to Blue Pearl
  10. You add a new pet profile picture using Retriever App
  11. Someone curses at you on the phone or in person
  12. Cat not in a carrier
  13. Paper jam in the printer
  14. You sell Pill Assist/Pockets
  15. Client 10 minutes late for appt
  16. Two no shows in one shift
  17. Extra pet brought for appointment
  18. Client mispronounces Simparica
  19. Client asks if we have payment plans
  20. Client drops off fecal sample because they received a reminder
  21. A CSR pages someone to the wrong extension
  22. Pet accident in lobby that client doesn't mention
  23. You schedule a first exam for a new adoption : )
  24. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  25. Client brings goodies
  26. Patient begs for treats at the desk
  27. Client offers praise and thanks to the team.
  28. You check out a prescription diet pick-up
  29. Client comes to pick up meds before they are ready
  30. Woofware has an unexpected error
  31. Client wants to make sure we do a nail trim!
  32. Someone needs a same day appointment but we're booked
  33. Client lets dog on retractable leash walk around lobby
  34. You sign someone up for NeverForget
  35. Client complains about a price at the front desk
  36. You are asked to provide advice for patient we've never seen
  37. Someone hangs up on you on the phone
  38. Client upset about a wait time
  39. Client leaves phone in lobby when they go into exam room