Someonecurses atyou on thephone or inpersonYou booka triple-petterClient letsdog onretractableleash walkaround lobbyClientmispronouncesSimparicaClient leavesphone inlobby whenthey go intoexam roomSomeonehangs upon you onthe phoneCat notin acarrierWoofwarehas anunexpectederrorYou got theTMI client(shares lifestory)Clientupsetabout await timeClient knockingon/trying toopen doorbefore or afteropeningClient asksif we havepaymentplansYou signedsomone upforCareClubClient 10minuteslate forapptYouschedule afirst exam fora newadoption : )Client wantsto makesure we doa nail trim!Clientused cashaspaymentYouorganize areferral toBlue PearlYou signsomeone upforNeverForgetClient offerspraise andthanks tothe team.You add anew petprofile pictureusingRetriever AppPet accidentin lobby thatclient doesn'tmentionYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoExtra petbrought forappointmentYou sell PillAssist/PocketsClient saysthey do notneedprevention forindoor petsA CSRpagessomeone tothe wrongextensionSomeoneneeds a samedayappointmentbut we'rebookedPaperjam in theprinterTwo noshows inone shiftSomeonetries to useFFE formedical visit.Client askshow to workthe coffeemachineClient comesto pick upmeds beforethey arereadyClient drops offfecal samplebecause theyreceived areminderClientcomplainsabout a priceat the frontdeskPatientbegs fortreats atthe deskYou checkout aprescriptiondiet pick-upClientbringsgoodiesYou are askedto provideadvice forpatient we'venever seenSomeonecurses atyou on thephone or inpersonYou booka triple-petterClient letsdog onretractableleash walkaround lobbyClientmispronouncesSimparicaClient leavesphone inlobby whenthey go intoexam roomSomeonehangs upon you onthe phoneCat notin acarrierWoofwarehas anunexpectederrorYou got theTMI client(shares lifestory)Clientupsetabout await timeClient knockingon/trying toopen doorbefore or afteropeningClient asksif we havepaymentplansYou signedsomone upforCareClubClient 10minuteslate forapptYouschedule afirst exam fora newadoption : )Client wantsto makesure we doa nail trim!Clientused cashaspaymentYouorganize areferral toBlue PearlYou signsomeone upforNeverForgetClient offerspraise andthanks tothe team.You add anew petprofile pictureusingRetriever AppPet accidentin lobby thatclient doesn'tmentionYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoExtra petbrought forappointmentYou sell PillAssist/PocketsClient saysthey do notneedprevention forindoor petsA CSRpagessomeone tothe wrongextensionSomeoneneeds a samedayappointmentbut we'rebookedPaperjam in theprinterTwo noshows inone shiftSomeonetries to useFFE formedical visit.Client askshow to workthe coffeemachineClient comesto pick upmeds beforethey arereadyClient drops offfecal samplebecause theyreceived areminderClientcomplainsabout a priceat the frontdeskPatientbegs fortreats atthe deskYou checkout aprescriptiondiet pick-upClientbringsgoodiesYou are askedto provideadvice forpatient we'venever seen

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone curses at you on the phone or in person
  2. You book a triple- petter
  3. Client lets dog on retractable leash walk around lobby
  4. Client mispronounces Simparica
  5. Client leaves phone in lobby when they go into exam room
  6. Someone hangs up on you on the phone
  7. Cat not in a carrier
  8. Woofware has an unexpected error
  9. You got the TMI client (shares life story)
  10. Client upset about a wait time
  11. Client knocking on/trying to open door before or after opening
  12. Client asks if we have payment plans
  13. You signed somone up for CareClub
  14. Client 10 minutes late for appt
  15. You schedule a first exam for a new adoption : )
  16. Client wants to make sure we do a nail trim!
  17. Client used cash as payment
  18. You organize a referral to Blue Pearl
  19. You sign someone up for NeverForget
  20. Client offers praise and thanks to the team.
  21. You add a new pet profile picture using Retriever App
  22. Pet accident in lobby that client doesn't mention
  23. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  24. Extra pet brought for appointment
  25. You sell Pill Assist/Pockets
  26. Client says they do not need prevention for indoor pets
  27. A CSR pages someone to the wrong extension
  28. Someone needs a same day appointment but we're booked
  29. Paper jam in the printer
  30. Two no shows in one shift
  31. Someone tries to use FFE for medical visit.
  32. Client asks how to work the coffee machine
  33. Client comes to pick up meds before they are ready
  34. Client drops off fecal sample because they received a reminder
  35. Client complains about a price at the front desk
  36. Patient begs for treats at the desk
  37. You check out a prescription diet pick-up
  38. Client brings goodies
  39. You are asked to provide advice for patient we've never seen