(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone needs a same day appointment but we're booked
You are asked to provide advice for patient we've never seen
Client leaves phone in lobby when they go into exam room
You got the TMI client (shares life story)
Client drops off fecal sample because they received a reminder
A CSR pages someone to the wrong extension
You schedule a first exam for a new adoption : )
You add a new pet profile picture using Retriever App
Someone curses at you on the phone or in person
Paper jam in the printer
Woofware has an unexpected error
Client brings goodies
Client says they do not need prevention for indoor pets
Client used cash as payment
Cat not in a carrier
Someone tries to use FFE for medical visit.
Client wants to make sure we do a nail trim!
Client offers praise and thanks to the team.
Client asks how to work the coffee machine
Pet accident in lobby that client doesn't mention
Client complains about a price at the front desk
Client lets dog on retractable leash walk around lobby
Client mispronounces Simparica
You organize a referral to Blue Pearl
Client 10 minutes late for appt
Extra pet brought for appointment
Client knocking on/trying to open door before or after opening
You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
You sell Pill Assist/Pockets
Patient begs for treats at the desk
Client asks if we have payment plans
Someone hangs up on you on the phone
You check out a prescription diet pick-up
Two no shows in one shift
You signed somone up for CareClub
Client comes to pick up meds before they are ready
