(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client asks if we have payment plans
Paper jam in the printer
Someone tries to use FFE for medical visit.
Pet accident in lobby that client doesn't mention
Client wants to make sure we do a nail trim!
A CSR pages someone to the wrong extension
Client upset about a wait time
Someone needs a same day appointment but we're booked
You book a triple- petter
Client brings goodies
Two no shows in one shift
Cat not in a carrier
Client drops off fecal sample because they received a reminder
You sign someone up for NeverForget
You organize a referral to Blue Pearl
Client used cash as payment
Patient begs for treats at the desk
Someone curses at you on the phone or in person
You are asked to provide advice for patient we've never seen
Client mispronounces Simparica
Extra pet brought for appointment
You schedule a first exam for a new adoption : )
You sell Pill Assist/Pockets
Someone hangs up on you on the phone
Client offers praise and thanks to the team.
Client says they do not need prevention for indoor pets
You check out a prescription diet pick-up
You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
Client lets dog on retractable leash walk around lobby
Client comes to pick up meds before they are ready
You signed somone up for CareClub
Client complains about a price at the front desk
Client leaves phone in lobby when they go into exam room
You add a new pet profile picture using Retriever App
Client knocking on/trying to open door before or after opening
