Someonehangs upon you onthe phoneClient drops offfecal samplebecause theyreceived areminderSomeoneneeds a samedayappointmentbut we'rebookedPaperjam in theprinterClientupsetabout await timeExtra petbrought forappointmentYou add anew petprofile pictureusingRetriever AppClient 10minuteslate forapptYou sell PillAssist/PocketsClientused cashaspaymentYouorganize areferral toBlue PearlYou booka triple-petterClient comesto pick upmeds beforethey arereadySomeonecurses atyou on thephone or inpersonYou checkout aprescriptiondiet pick-upClient knockingon/trying toopen doorbefore or afteropeningClientbringsgoodiesPet accidentin lobby thatclient doesn'tmentionClientcomplainsabout a priceat the frontdeskYou signsomeone upforNeverForgetSomeonetries to useFFE formedical visit.Client wantsto makesure we doa nail trim!Client offerspraise andthanks tothe team.You got theTMI client(shares lifestory)You signedsomone upforCareClubClient leavesphone inlobby whenthey go intoexam roomA CSRpagessomeone tothe wrongextensionTwo noshows inone shiftCat notin acarrierYouschedule afirst exam fora newadoption : )Client asksif we havepaymentplansYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient askshow to workthe coffeemachineClient saysthey do notneedprevention forindoor petsClientmispronouncesSimparicaYou are askedto provideadvice forpatient we'venever seenPatientbegs fortreats atthe deskWoofwarehas anunexpectederrorClient letsdog onretractableleash walkaround lobbySomeonehangs upon you onthe phoneClient drops offfecal samplebecause theyreceived areminderSomeoneneeds a samedayappointmentbut we'rebookedPaperjam in theprinterClientupsetabout await timeExtra petbrought forappointmentYou add anew petprofile pictureusingRetriever AppClient 10minuteslate forapptYou sell PillAssist/PocketsClientused cashaspaymentYouorganize areferral toBlue PearlYou booka triple-petterClient comesto pick upmeds beforethey arereadySomeonecurses atyou on thephone or inpersonYou checkout aprescriptiondiet pick-upClient knockingon/trying toopen doorbefore or afteropeningClientbringsgoodiesPet accidentin lobby thatclient doesn'tmentionClientcomplainsabout a priceat the frontdeskYou signsomeone upforNeverForgetSomeonetries to useFFE formedical visit.Client wantsto makesure we doa nail trim!Client offerspraise andthanks tothe team.You got theTMI client(shares lifestory)You signedsomone upforCareClubClient leavesphone inlobby whenthey go intoexam roomA CSRpagessomeone tothe wrongextensionTwo noshows inone shiftCat notin acarrierYouschedule afirst exam fora newadoption : )Client asksif we havepaymentplansYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient askshow to workthe coffeemachineClient saysthey do notneedprevention forindoor petsClientmispronouncesSimparicaYou are askedto provideadvice forpatient we'venever seenPatientbegs fortreats atthe deskWoofwarehas anunexpectederrorClient letsdog onretractableleash walkaround lobby

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone hangs up on you on the phone
  2. Client drops off fecal sample because they received a reminder
  3. Someone needs a same day appointment but we're booked
  4. Paper jam in the printer
  5. Client upset about a wait time
  6. Extra pet brought for appointment
  7. You add a new pet profile picture using Retriever App
  8. Client 10 minutes late for appt
  9. You sell Pill Assist/Pockets
  10. Client used cash as payment
  11. You organize a referral to Blue Pearl
  12. You book a triple- petter
  13. Client comes to pick up meds before they are ready
  14. Someone curses at you on the phone or in person
  15. You check out a prescription diet pick-up
  16. Client knocking on/trying to open door before or after opening
  17. Client brings goodies
  18. Pet accident in lobby that client doesn't mention
  19. Client complains about a price at the front desk
  20. You sign someone up for NeverForget
  21. Someone tries to use FFE for medical visit.
  22. Client wants to make sure we do a nail trim!
  23. Client offers praise and thanks to the team.
  24. You got the TMI client (shares life story)
  25. You signed somone up for CareClub
  26. Client leaves phone in lobby when they go into exam room
  27. A CSR pages someone to the wrong extension
  28. Two no shows in one shift
  29. Cat not in a carrier
  30. You schedule a first exam for a new adoption : )
  31. Client asks if we have payment plans
  32. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  33. Client asks how to work the coffee machine
  34. Client says they do not need prevention for indoor pets
  35. Client mispronounces Simparica
  36. You are asked to provide advice for patient we've never seen
  37. Patient begs for treats at the desk
  38. Woofware has an unexpected error
  39. Client lets dog on retractable leash walk around lobby