ClientbringsgoodiesClient comesto pick upmeds beforethey arereadySomeoneneeds a samedayappointmentbut we'rebookedClient 10minuteslate forapptClientmispronouncesSimparicaClient askshow to workthe coffeemachineClient leavesphone inlobby whenthey go intoexam roomExtra petbrought forappointmentA CSRpagessomeone tothe wrongextensionSomeonehangs upon you onthe phoneClientused cashaspaymentYou are askedto provideadvice forpatient we'venever seenPet accidentin lobby thatclient doesn'tmentionYouorganize areferral toBlue PearlClient drops offfecal samplebecause theyreceived areminderCat notin acarrierClient asksif we havepaymentplansClient offerspraise andthanks tothe team.Woofwarehas anunexpectederrorYou signsomeone upforNeverForgetClient wantsto makesure we doa nail trim!You got theTMI client(shares lifestory)Client saysthey do notneedprevention forindoor petsYou sell PillAssist/PocketsYou add anew petprofile pictureusingRetriever AppClient knockingon/trying toopen doorbefore or afteropeningClientupsetabout await timeSomeonetries to useFFE formedical visit.You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou checkout aprescriptiondiet pick-upYou booka triple-petterPatientbegs fortreats atthe deskTwo noshows inone shiftClient letsdog onretractableleash walkaround lobbySomeonecurses atyou on thephone or inpersonPaperjam in theprinterClientcomplainsabout a priceat the frontdeskYouschedule afirst exam fora newadoption : )You signedsomone upforCareClubClientbringsgoodiesClient comesto pick upmeds beforethey arereadySomeoneneeds a samedayappointmentbut we'rebookedClient 10minuteslate forapptClientmispronouncesSimparicaClient askshow to workthe coffeemachineClient leavesphone inlobby whenthey go intoexam roomExtra petbrought forappointmentA CSRpagessomeone tothe wrongextensionSomeonehangs upon you onthe phoneClientused cashaspaymentYou are askedto provideadvice forpatient we'venever seenPet accidentin lobby thatclient doesn'tmentionYouorganize areferral toBlue PearlClient drops offfecal samplebecause theyreceived areminderCat notin acarrierClient asksif we havepaymentplansClient offerspraise andthanks tothe team.Woofwarehas anunexpectederrorYou signsomeone upforNeverForgetClient wantsto makesure we doa nail trim!You got theTMI client(shares lifestory)Client saysthey do notneedprevention forindoor petsYou sell PillAssist/PocketsYou add anew petprofile pictureusingRetriever AppClient knockingon/trying toopen doorbefore or afteropeningClientupsetabout await timeSomeonetries to useFFE formedical visit.You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou checkout aprescriptiondiet pick-upYou booka triple-petterPatientbegs fortreats atthe deskTwo noshows inone shiftClient letsdog onretractableleash walkaround lobbySomeonecurses atyou on thephone or inpersonPaperjam in theprinterClientcomplainsabout a priceat the frontdeskYouschedule afirst exam fora newadoption : )You signedsomone upforCareClub

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
  1. Client brings goodies
  2. Client comes to pick up meds before they are ready
  3. Someone needs a same day appointment but we're booked
  4. Client 10 minutes late for appt
  5. Client mispronounces Simparica
  6. Client asks how to work the coffee machine
  7. Client leaves phone in lobby when they go into exam room
  8. Extra pet brought for appointment
  9. A CSR pages someone to the wrong extension
  10. Someone hangs up on you on the phone
  11. Client used cash as payment
  12. You are asked to provide advice for patient we've never seen
  13. Pet accident in lobby that client doesn't mention
  14. You organize a referral to Blue Pearl
  15. Client drops off fecal sample because they received a reminder
  16. Cat not in a carrier
  17. Client asks if we have payment plans
  18. Client offers praise and thanks to the team.
  19. Woofware has an unexpected error
  20. You sign someone up for NeverForget
  21. Client wants to make sure we do a nail trim!
  22. You got the TMI client (shares life story)
  23. Client says they do not need prevention for indoor pets
  24. You sell Pill Assist/Pockets
  25. You add a new pet profile picture using Retriever App
  26. Client knocking on/trying to open door before or after opening
  27. Client upset about a wait time
  28. Someone tries to use FFE for medical visit.
  29. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  30. You check out a prescription diet pick-up
  31. You book a triple- petter
  32. Patient begs for treats at the desk
  33. Two no shows in one shift
  34. Client lets dog on retractable leash walk around lobby
  35. Someone curses at you on the phone or in person
  36. Paper jam in the printer
  37. Client complains about a price at the front desk
  38. You schedule a first exam for a new adoption : )
  39. You signed somone up for CareClub