Client drops offfecal samplebecause theyreceived areminderYou got theTMI client(shares lifestory)Clientused cashaspaymentClient asksif we havepaymentplansSomeonetries to useFFE formedical visit.You booka triple-petterTwo noshows inone shiftPaperjam in theprinterYou are askedto provideadvice forpatient we'venever seenClientupsetabout await timeA CSRpagessomeone tothe wrongextensionSomeonecurses atyou on thephone or inpersonClient askshow to workthe coffeemachinePatientbegs fortreats atthe deskClient comesto pick upmeds beforethey arereadyExtra petbrought forappointmentSomeonehangs upon you onthe phoneClientbringsgoodiesYouorganize areferral toBlue PearlClientcomplainsabout a priceat the frontdeskCat notin acarrierClient leavesphone inlobby whenthey go intoexam roomYou signsomeone upforNeverForgetYou checkout aprescriptiondiet pick-upYou sell PillAssist/PocketsWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou signedsomone upforCareClubYou add anew petprofile pictureusingRetriever AppSomeoneneeds a samedayappointmentbut we'rebookedClient 10minuteslate forapptClient offerspraise andthanks tothe team.Client saysthey do notneedprevention forindoor petsClient letsdog onretractableleash walkaround lobbyYouschedule afirst exam fora newadoption : )Client knockingon/trying toopen doorbefore or afteropeningPet accidentin lobby thatclient doesn'tmentionClientmispronouncesSimparicaClient drops offfecal samplebecause theyreceived areminderYou got theTMI client(shares lifestory)Clientused cashaspaymentClient asksif we havepaymentplansSomeonetries to useFFE formedical visit.You booka triple-petterTwo noshows inone shiftPaperjam in theprinterYou are askedto provideadvice forpatient we'venever seenClientupsetabout await timeA CSRpagessomeone tothe wrongextensionSomeonecurses atyou on thephone or inpersonClient askshow to workthe coffeemachinePatientbegs fortreats atthe deskClient comesto pick upmeds beforethey arereadyExtra petbrought forappointmentSomeonehangs upon you onthe phoneClientbringsgoodiesYouorganize areferral toBlue PearlClientcomplainsabout a priceat the frontdeskCat notin acarrierClient leavesphone inlobby whenthey go intoexam roomYou signsomeone upforNeverForgetYou checkout aprescriptiondiet pick-upYou sell PillAssist/PocketsWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou signedsomone upforCareClubYou add anew petprofile pictureusingRetriever AppSomeoneneeds a samedayappointmentbut we'rebookedClient 10minuteslate forapptClient offerspraise andthanks tothe team.Client saysthey do notneedprevention forindoor petsClient letsdog onretractableleash walkaround lobbyYouschedule afirst exam fora newadoption : )Client knockingon/trying toopen doorbefore or afteropeningPet accidentin lobby thatclient doesn'tmentionClientmispronouncesSimparica

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client drops off fecal sample because they received a reminder
  2. You got the TMI client (shares life story)
  3. Client used cash as payment
  4. Client asks if we have payment plans
  5. Someone tries to use FFE for medical visit.
  6. You book a triple- petter
  7. Two no shows in one shift
  8. Paper jam in the printer
  9. You are asked to provide advice for patient we've never seen
  10. Client upset about a wait time
  11. A CSR pages someone to the wrong extension
  12. Someone curses at you on the phone or in person
  13. Client asks how to work the coffee machine
  14. Patient begs for treats at the desk
  15. Client comes to pick up meds before they are ready
  16. Extra pet brought for appointment
  17. Someone hangs up on you on the phone
  18. Client brings goodies
  19. You organize a referral to Blue Pearl
  20. Client complains about a price at the front desk
  21. Cat not in a carrier
  22. Client leaves phone in lobby when they go into exam room
  23. You sign someone up for NeverForget
  24. You check out a prescription diet pick-up
  25. You sell Pill Assist/Pockets
  26. Woofware has an unexpected error
  27. Client wants to make sure we do a nail trim!
  28. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  29. You signed somone up for CareClub
  30. You add a new pet profile picture using Retriever App
  31. Someone needs a same day appointment but we're booked
  32. Client 10 minutes late for appt
  33. Client offers praise and thanks to the team.
  34. Client says they do not need prevention for indoor pets
  35. Client lets dog on retractable leash walk around lobby
  36. You schedule a first exam for a new adoption : )
  37. Client knocking on/trying to open door before or after opening
  38. Pet accident in lobby that client doesn't mention
  39. Client mispronounces Simparica