(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
Client drops off fecal sample because they received a reminder
You schedule a first exam for a new adoption : )
Client 10 minutes late for appt
Client complains about a price at the front desk
Someone tries to use FFE for medical visit.
Cat not in a carrier
Client asks if we have payment plans
Client upset about a wait time
Two no shows in one shift
Client leaves phone in lobby when they go into exam room
You organize a referral to Blue Pearl
Someone curses at you on the phone or in person
Client knocking on/trying to open door before or after opening
A CSR pages someone to the wrong extension
You sell Pill Assist/Pockets
Client mispronounces Simparica
Client offers praise and thanks to the team.
Extra pet brought for appointment
Paper jam in the printer
Pet accident in lobby that client doesn't mention
Client comes to pick up meds before they are ready
Client lets dog on retractable leash walk around lobby
You are asked to provide advice for patient we've never seen
You sign someone up for NeverForget
Woofware has an unexpected error
Client wants to make sure we do a nail trim!
Client used cash as payment
Client says they do not need prevention for indoor pets
Client asks how to work the coffee machine
Client brings goodies
You book a triple- petter
Someone hangs up on you on the phone
You check out a prescription diet pick-up
Someone needs a same day appointment but we're booked
You signed somone up for CareClub
Patient begs for treats at the desk
You got the TMI client (shares life story)
You add a new pet profile picture using Retriever App