Client asksif we havepaymentplansPet accidentin lobby thatclient doesn'tmentionClientbringsgoodiesYou got theTMI client(shares lifestory)Someoneneeds a samedayappointmentbut we'rebookedYou booka triple-petterClientupsetabout await timeClientcomplainsabout a priceat the frontdeskExtra petbrought forappointmentCat notin acarrierClient wantsto makesure we doa nail trim!Paperjam in theprinterYou signsomeone upforNeverForgetPatientbegs fortreats atthe deskClient offerspraise andthanks tothe team.You add anew petprofile pictureusingRetriever AppYou signedsomone upforCareClubClient knockingon/trying toopen doorbefore or afteropeningClientmispronouncesSimparicaYou sell PillAssist/PocketsYouorganize areferral toBlue PearlClient comesto pick upmeds beforethey arereadyClientused cashaspaymentSomeonecurses atyou on thephone or inpersonTwo noshows inone shiftClient leavesphone inlobby whenthey go intoexam roomSomeonehangs upon you onthe phoneClient letsdog onretractableleash walkaround lobbyYouschedule afirst exam fora newadoption : )You checkout aprescriptiondiet pick-upYou are askedto provideadvice forpatient we'venever seenClient 10minuteslate forapptA CSRpagessomeone tothe wrongextensionClient drops offfecal samplebecause theyreceived areminderSomeonetries to useFFE formedical visit.You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient saysthey do notneedprevention forindoor petsWoofwarehas anunexpectederrorClient askshow to workthe coffeemachineClient asksif we havepaymentplansPet accidentin lobby thatclient doesn'tmentionClientbringsgoodiesYou got theTMI client(shares lifestory)Someoneneeds a samedayappointmentbut we'rebookedYou booka triple-petterClientupsetabout await timeClientcomplainsabout a priceat the frontdeskExtra petbrought forappointmentCat notin acarrierClient wantsto makesure we doa nail trim!Paperjam in theprinterYou signsomeone upforNeverForgetPatientbegs fortreats atthe deskClient offerspraise andthanks tothe team.You add anew petprofile pictureusingRetriever AppYou signedsomone upforCareClubClient knockingon/trying toopen doorbefore or afteropeningClientmispronouncesSimparicaYou sell PillAssist/PocketsYouorganize areferral toBlue PearlClient comesto pick upmeds beforethey arereadyClientused cashaspaymentSomeonecurses atyou on thephone or inpersonTwo noshows inone shiftClient leavesphone inlobby whenthey go intoexam roomSomeonehangs upon you onthe phoneClient letsdog onretractableleash walkaround lobbyYouschedule afirst exam fora newadoption : )You checkout aprescriptiondiet pick-upYou are askedto provideadvice forpatient we'venever seenClient 10minuteslate forapptA CSRpagessomeone tothe wrongextensionClient drops offfecal samplebecause theyreceived areminderSomeonetries to useFFE formedical visit.You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient saysthey do notneedprevention forindoor petsWoofwarehas anunexpectederrorClient askshow to workthe coffeemachine

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks if we have payment plans
  2. Pet accident in lobby that client doesn't mention
  3. Client brings goodies
  4. You got the TMI client (shares life story)
  5. Someone needs a same day appointment but we're booked
  6. You book a triple- petter
  7. Client upset about a wait time
  8. Client complains about a price at the front desk
  9. Extra pet brought for appointment
  10. Cat not in a carrier
  11. Client wants to make sure we do a nail trim!
  12. Paper jam in the printer
  13. You sign someone up for NeverForget
  14. Patient begs for treats at the desk
  15. Client offers praise and thanks to the team.
  16. You add a new pet profile picture using Retriever App
  17. You signed somone up for CareClub
  18. Client knocking on/trying to open door before or after opening
  19. Client mispronounces Simparica
  20. You sell Pill Assist/Pockets
  21. You organize a referral to Blue Pearl
  22. Client comes to pick up meds before they are ready
  23. Client used cash as payment
  24. Someone curses at you on the phone or in person
  25. Two no shows in one shift
  26. Client leaves phone in lobby when they go into exam room
  27. Someone hangs up on you on the phone
  28. Client lets dog on retractable leash walk around lobby
  29. You schedule a first exam for a new adoption : )
  30. You check out a prescription diet pick-up
  31. You are asked to provide advice for patient we've never seen
  32. Client 10 minutes late for appt
  33. A CSR pages someone to the wrong extension
  34. Client drops off fecal sample because they received a reminder
  35. Someone tries to use FFE for medical visit.
  36. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  37. Client says they do not need prevention for indoor pets
  38. Woofware has an unexpected error
  39. Client asks how to work the coffee machine