Someoneneeds a samedayappointmentbut we'rebookedClient comesto pick upmeds beforethey arereadyClientupsetabout await timePaperjam in theprinterClient leavesphone inlobby whenthey go intoexam roomClient 10minuteslate forapptYou checkout aprescriptiondiet pick-upSomeonecurses atyou on thephone or inpersonYou are askedto provideadvice forpatient we'venever seenYou signedsomone upforCareClubYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient offerspraise andthanks tothe team.Client letsdog onretractableleash walkaround lobbyCat notin acarrierYouschedule afirst exam fora newadoption : )Pet accidentin lobby thatclient doesn'tmentionClient asksif we havepaymentplansPatientbegs fortreats atthe deskClient askshow to workthe coffeemachineClient knockingon/trying toopen doorbefore or afteropeningClientmispronouncesSimparicaSomeonetries to useFFE formedical visit.Client drops offfecal samplebecause theyreceived areminderClient saysthey do notneedprevention forindoor petsClientcomplainsabout a priceat the frontdeskYou sell PillAssist/PocketsYou got theTMI client(shares lifestory)ClientbringsgoodiesSomeonehangs upon you onthe phoneYou signsomeone upforNeverForgetYou booka triple-petterTwo noshows inone shiftYouorganize areferral toBlue PearlExtra petbrought forappointmentClient wantsto makesure we doa nail trim!Clientused cashaspaymentWoofwarehas anunexpectederrorYou add anew petprofile pictureusingRetriever AppA CSRpagessomeone tothe wrongextensionSomeoneneeds a samedayappointmentbut we'rebookedClient comesto pick upmeds beforethey arereadyClientupsetabout await timePaperjam in theprinterClient leavesphone inlobby whenthey go intoexam roomClient 10minuteslate forapptYou checkout aprescriptiondiet pick-upSomeonecurses atyou on thephone or inpersonYou are askedto provideadvice forpatient we'venever seenYou signedsomone upforCareClubYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient offerspraise andthanks tothe team.Client letsdog onretractableleash walkaround lobbyCat notin acarrierYouschedule afirst exam fora newadoption : )Pet accidentin lobby thatclient doesn'tmentionClient asksif we havepaymentplansPatientbegs fortreats atthe deskClient askshow to workthe coffeemachineClient knockingon/trying toopen doorbefore or afteropeningClientmispronouncesSimparicaSomeonetries to useFFE formedical visit.Client drops offfecal samplebecause theyreceived areminderClient saysthey do notneedprevention forindoor petsClientcomplainsabout a priceat the frontdeskYou sell PillAssist/PocketsYou got theTMI client(shares lifestory)ClientbringsgoodiesSomeonehangs upon you onthe phoneYou signsomeone upforNeverForgetYou booka triple-petterTwo noshows inone shiftYouorganize areferral toBlue PearlExtra petbrought forappointmentClient wantsto makesure we doa nail trim!Clientused cashaspaymentWoofwarehas anunexpectederrorYou add anew petprofile pictureusingRetriever AppA CSRpagessomeone tothe wrongextension

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone needs a same day appointment but we're booked
  2. Client comes to pick up meds before they are ready
  3. Client upset about a wait time
  4. Paper jam in the printer
  5. Client leaves phone in lobby when they go into exam room
  6. Client 10 minutes late for appt
  7. You check out a prescription diet pick-up
  8. Someone curses at you on the phone or in person
  9. You are asked to provide advice for patient we've never seen
  10. You signed somone up for CareClub
  11. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  12. Client offers praise and thanks to the team.
  13. Client lets dog on retractable leash walk around lobby
  14. Cat not in a carrier
  15. You schedule a first exam for a new adoption : )
  16. Pet accident in lobby that client doesn't mention
  17. Client asks if we have payment plans
  18. Patient begs for treats at the desk
  19. Client asks how to work the coffee machine
  20. Client knocking on/trying to open door before or after opening
  21. Client mispronounces Simparica
  22. Someone tries to use FFE for medical visit.
  23. Client drops off fecal sample because they received a reminder
  24. Client says they do not need prevention for indoor pets
  25. Client complains about a price at the front desk
  26. You sell Pill Assist/Pockets
  27. You got the TMI client (shares life story)
  28. Client brings goodies
  29. Someone hangs up on you on the phone
  30. You sign someone up for NeverForget
  31. You book a triple- petter
  32. Two no shows in one shift
  33. You organize a referral to Blue Pearl
  34. Extra pet brought for appointment
  35. Client wants to make sure we do a nail trim!
  36. Client used cash as payment
  37. Woofware has an unexpected error
  38. You add a new pet profile picture using Retriever App
  39. A CSR pages someone to the wrong extension