You signsomeone upforNeverForgetClient comesto pick upmeds beforethey arereadyExtra petbrought forappointmentSomeonehangs upon you onthe phoneWoofwarehas anunexpectederrorTwo noshows inone shiftClientused cashaspaymentPatientbegs fortreats atthe deskYou are askedto provideadvice forpatient we'venever seenClientbringsgoodiesClient 10minuteslate forapptSomeonecurses atyou on thephone or inpersonClientcomplainsabout a priceat the frontdeskClient asksif we havepaymentplansA CSRpagessomeone tothe wrongextensionYou booka triple-petterClientmispronouncesSimparicaYou add anew petprofile pictureusingRetriever AppYouschedule afirst exam fora newadoption : )You sell PillAssist/PocketsClient saysthey do notneedprevention forindoor petsClient wantsto makesure we doa nail trim!Clientupsetabout await timeClient knockingon/trying toopen doorbefore or afteropeningYouorganize areferral toBlue PearlSomeoneneeds a samedayappointmentbut we'rebookedSomeonetries to useFFE formedical visit.You signedsomone upforCareClubPet accidentin lobby thatclient doesn'tmentionYou checkout aprescriptiondiet pick-upClient letsdog onretractableleash walkaround lobbyCat notin acarrierPaperjam in theprinterClient leavesphone inlobby whenthey go intoexam roomClient askshow to workthe coffeemachineClient offerspraise andthanks tothe team.Client drops offfecal samplebecause theyreceived areminderYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou got theTMI client(shares lifestory)You signsomeone upforNeverForgetClient comesto pick upmeds beforethey arereadyExtra petbrought forappointmentSomeonehangs upon you onthe phoneWoofwarehas anunexpectederrorTwo noshows inone shiftClientused cashaspaymentPatientbegs fortreats atthe deskYou are askedto provideadvice forpatient we'venever seenClientbringsgoodiesClient 10minuteslate forapptSomeonecurses atyou on thephone or inpersonClientcomplainsabout a priceat the frontdeskClient asksif we havepaymentplansA CSRpagessomeone tothe wrongextensionYou booka triple-petterClientmispronouncesSimparicaYou add anew petprofile pictureusingRetriever AppYouschedule afirst exam fora newadoption : )You sell PillAssist/PocketsClient saysthey do notneedprevention forindoor petsClient wantsto makesure we doa nail trim!Clientupsetabout await timeClient knockingon/trying toopen doorbefore or afteropeningYouorganize areferral toBlue PearlSomeoneneeds a samedayappointmentbut we'rebookedSomeonetries to useFFE formedical visit.You signedsomone upforCareClubPet accidentin lobby thatclient doesn'tmentionYou checkout aprescriptiondiet pick-upClient letsdog onretractableleash walkaround lobbyCat notin acarrierPaperjam in theprinterClient leavesphone inlobby whenthey go intoexam roomClient askshow to workthe coffeemachineClient offerspraise andthanks tothe team.Client drops offfecal samplebecause theyreceived areminderYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou got theTMI client(shares lifestory)

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You sign someone up for NeverForget
  2. Client comes to pick up meds before they are ready
  3. Extra pet brought for appointment
  4. Someone hangs up on you on the phone
  5. Woofware has an unexpected error
  6. Two no shows in one shift
  7. Client used cash as payment
  8. Patient begs for treats at the desk
  9. You are asked to provide advice for patient we've never seen
  10. Client brings goodies
  11. Client 10 minutes late for appt
  12. Someone curses at you on the phone or in person
  13. Client complains about a price at the front desk
  14. Client asks if we have payment plans
  15. A CSR pages someone to the wrong extension
  16. You book a triple- petter
  17. Client mispronounces Simparica
  18. You add a new pet profile picture using Retriever App
  19. You schedule a first exam for a new adoption : )
  20. You sell Pill Assist/Pockets
  21. Client says they do not need prevention for indoor pets
  22. Client wants to make sure we do a nail trim!
  23. Client upset about a wait time
  24. Client knocking on/trying to open door before or after opening
  25. You organize a referral to Blue Pearl
  26. Someone needs a same day appointment but we're booked
  27. Someone tries to use FFE for medical visit.
  28. You signed somone up for CareClub
  29. Pet accident in lobby that client doesn't mention
  30. You check out a prescription diet pick-up
  31. Client lets dog on retractable leash walk around lobby
  32. Cat not in a carrier
  33. Paper jam in the printer
  34. Client leaves phone in lobby when they go into exam room
  35. Client asks how to work the coffee machine
  36. Client offers praise and thanks to the team.
  37. Client drops off fecal sample because they received a reminder
  38. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  39. You got the TMI client (shares life story)