You check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient drops offfecal samplebecause theyreceived areminderYouschedule afirst exam fora newadoption : )Client 10minuteslate forapptClientcomplainsabout a priceat the frontdeskSomeonetries to useFFE formedical visit.Cat notin acarrierClient asksif we havepaymentplansClientupsetabout await timeTwo noshows inone shiftClient leavesphone inlobby whenthey go intoexam roomYouorganize areferral toBlue PearlSomeonecurses atyou on thephone or inpersonClient knockingon/trying toopen doorbefore or afteropeningA CSRpagessomeone tothe wrongextensionYou sell PillAssist/PocketsClientmispronouncesSimparicaClient offerspraise andthanks tothe team.Extra petbrought forappointmentPaperjam in theprinterPet accidentin lobby thatclient doesn'tmentionClient comesto pick upmeds beforethey arereadyClient letsdog onretractableleash walkaround lobbyYou are askedto provideadvice forpatient we'venever seenYou signsomeone upforNeverForgetWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!Clientused cashaspaymentClient saysthey do notneedprevention forindoor petsClient askshow to workthe coffeemachineClientbringsgoodiesYou booka triple-petterSomeonehangs upon you onthe phoneYou checkout aprescriptiondiet pick-upSomeoneneeds a samedayappointmentbut we'rebookedYou signedsomone upforCareClubPatientbegs fortreats atthe deskYou got theTMI client(shares lifestory)You add anew petprofile pictureusingRetriever AppYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoClient drops offfecal samplebecause theyreceived areminderYouschedule afirst exam fora newadoption : )Client 10minuteslate forapptClientcomplainsabout a priceat the frontdeskSomeonetries to useFFE formedical visit.Cat notin acarrierClient asksif we havepaymentplansClientupsetabout await timeTwo noshows inone shiftClient leavesphone inlobby whenthey go intoexam roomYouorganize areferral toBlue PearlSomeonecurses atyou on thephone or inpersonClient knockingon/trying toopen doorbefore or afteropeningA CSRpagessomeone tothe wrongextensionYou sell PillAssist/PocketsClientmispronouncesSimparicaClient offerspraise andthanks tothe team.Extra petbrought forappointmentPaperjam in theprinterPet accidentin lobby thatclient doesn'tmentionClient comesto pick upmeds beforethey arereadyClient letsdog onretractableleash walkaround lobbyYou are askedto provideadvice forpatient we'venever seenYou signsomeone upforNeverForgetWoofwarehas anunexpectederrorClient wantsto makesure we doa nail trim!Clientused cashaspaymentClient saysthey do notneedprevention forindoor petsClient askshow to workthe coffeemachineClientbringsgoodiesYou booka triple-petterSomeonehangs upon you onthe phoneYou checkout aprescriptiondiet pick-upSomeoneneeds a samedayappointmentbut we'rebookedYou signedsomone upforCareClubPatientbegs fortreats atthe deskYou got theTMI client(shares lifestory)You add anew petprofile pictureusingRetriever App

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  2. Client drops off fecal sample because they received a reminder
  3. You schedule a first exam for a new adoption : )
  4. Client 10 minutes late for appt
  5. Client complains about a price at the front desk
  6. Someone tries to use FFE for medical visit.
  7. Cat not in a carrier
  8. Client asks if we have payment plans
  9. Client upset about a wait time
  10. Two no shows in one shift
  11. Client leaves phone in lobby when they go into exam room
  12. You organize a referral to Blue Pearl
  13. Someone curses at you on the phone or in person
  14. Client knocking on/trying to open door before or after opening
  15. A CSR pages someone to the wrong extension
  16. You sell Pill Assist/Pockets
  17. Client mispronounces Simparica
  18. Client offers praise and thanks to the team.
  19. Extra pet brought for appointment
  20. Paper jam in the printer
  21. Pet accident in lobby that client doesn't mention
  22. Client comes to pick up meds before they are ready
  23. Client lets dog on retractable leash walk around lobby
  24. You are asked to provide advice for patient we've never seen
  25. You sign someone up for NeverForget
  26. Woofware has an unexpected error
  27. Client wants to make sure we do a nail trim!
  28. Client used cash as payment
  29. Client says they do not need prevention for indoor pets
  30. Client asks how to work the coffee machine
  31. Client brings goodies
  32. You book a triple- petter
  33. Someone hangs up on you on the phone
  34. You check out a prescription diet pick-up
  35. Someone needs a same day appointment but we're booked
  36. You signed somone up for CareClub
  37. Patient begs for treats at the desk
  38. You got the TMI client (shares life story)
  39. You add a new pet profile picture using Retriever App