You signedsomone upforCareClubClient wantsto makesure we doa nail trim!A CSRpagessomeone tothe wrongextensionYouorganize areferral toBlue PearlClient letsdog onretractableleash walkaround lobbySomeonetries to useFFE formedical visit.Someonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonClient comesto pick upmeds beforethey arereadyPaperjam in theprinterYou booka triple-petterClient knockingon/trying toopen doorbefore or afteropeningClientbringsgoodiesClient drops offfecal samplebecause theyreceived areminderYou signsomeone upforNeverForgetCat notin acarrierWoofwarehas anunexpectederrorClient offerspraise andthanks tothe team.Client 10minuteslate forapptSomeoneneeds a samedayappointmentbut we'rebookedYou checkout aprescriptiondiet pick-upPet accidentin lobby thatclient doesn'tmentionExtra petbrought forappointmentClientupsetabout await timeYou add anew petprofile pictureusingRetriever AppClientmispronouncesSimparicaClient leavesphone inlobby whenthey go intoexam roomClient asksif we havepaymentplansTwo noshows inone shiftPatientbegs fortreats atthe deskYou are askedto provideadvice forpatient we'venever seenClient saysthey do notneedprevention forindoor petsYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou sell PillAssist/PocketsClientcomplainsabout a priceat the frontdeskClientused cashaspaymentClient askshow to workthe coffeemachineYou got theTMI client(shares lifestory)Youschedule afirst exam fora newadoption : )You signedsomone upforCareClubClient wantsto makesure we doa nail trim!A CSRpagessomeone tothe wrongextensionYouorganize areferral toBlue PearlClient letsdog onretractableleash walkaround lobbySomeonetries to useFFE formedical visit.Someonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonClient comesto pick upmeds beforethey arereadyPaperjam in theprinterYou booka triple-petterClient knockingon/trying toopen doorbefore or afteropeningClientbringsgoodiesClient drops offfecal samplebecause theyreceived areminderYou signsomeone upforNeverForgetCat notin acarrierWoofwarehas anunexpectederrorClient offerspraise andthanks tothe team.Client 10minuteslate forapptSomeoneneeds a samedayappointmentbut we'rebookedYou checkout aprescriptiondiet pick-upPet accidentin lobby thatclient doesn'tmentionExtra petbrought forappointmentClientupsetabout await timeYou add anew petprofile pictureusingRetriever AppClientmispronouncesSimparicaClient leavesphone inlobby whenthey go intoexam roomClient asksif we havepaymentplansTwo noshows inone shiftPatientbegs fortreats atthe deskYou are askedto provideadvice forpatient we'venever seenClient saysthey do notneedprevention forindoor petsYou check out anon-wellness visitwithout having toverify charges, fixorange pencils, orfind out any follow-up infoYou sell PillAssist/PocketsClientcomplainsabout a priceat the frontdeskClientused cashaspaymentClient askshow to workthe coffeemachineYou got theTMI client(shares lifestory)Youschedule afirst exam fora newadoption : )

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You signed somone up for CareClub
  2. Client wants to make sure we do a nail trim!
  3. A CSR pages someone to the wrong extension
  4. You organize a referral to Blue Pearl
  5. Client lets dog on retractable leash walk around lobby
  6. Someone tries to use FFE for medical visit.
  7. Someone hangs up on you on the phone
  8. Someone curses at you on the phone or in person
  9. Client comes to pick up meds before they are ready
  10. Paper jam in the printer
  11. You book a triple- petter
  12. Client knocking on/trying to open door before or after opening
  13. Client brings goodies
  14. Client drops off fecal sample because they received a reminder
  15. You sign someone up for NeverForget
  16. Cat not in a carrier
  17. Woofware has an unexpected error
  18. Client offers praise and thanks to the team.
  19. Client 10 minutes late for appt
  20. Someone needs a same day appointment but we're booked
  21. You check out a prescription diet pick-up
  22. Pet accident in lobby that client doesn't mention
  23. Extra pet brought for appointment
  24. Client upset about a wait time
  25. You add a new pet profile picture using Retriever App
  26. Client mispronounces Simparica
  27. Client leaves phone in lobby when they go into exam room
  28. Client asks if we have payment plans
  29. Two no shows in one shift
  30. Patient begs for treats at the desk
  31. You are asked to provide advice for patient we've never seen
  32. Client says they do not need prevention for indoor pets
  33. You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
  34. You sell Pill Assist/Pockets
  35. Client complains about a price at the front desk
  36. Client used cash as payment
  37. Client asks how to work the coffee machine
  38. You got the TMI client (shares life story)
  39. You schedule a first exam for a new adoption : )