(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client drops off fecal sample because they received a reminder
Someone needs a same day appointment but we're booked
Someone hangs up on you on the phone
Client complains about a price at the front desk
You sign someone up for NeverForget
Client leaves phone in lobby when they go into exam room
Client mispronounces Simparica
You organize a referral to Blue Pearl
You signed somone up for CareClub
You check out a prescription diet pick-up
Client knocking on/trying to open door before or after opening
Client offers praise and thanks to the team.
Client used cash as payment
A CSR pages someone to the wrong extension
Paper jam in the printer
You add a new pet profile picture using Retriever App
Client comes to pick up meds before they are ready
Someone tries to use FFE for medical visit.
You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
You book a triple- petter
You schedule a first exam for a new adoption : )
Client says they do not need prevention for indoor pets
Woofware has an unexpected error
You sell Pill Assist/Pockets
Patient begs for treats at the desk
Two no shows in one shift
You are asked to provide advice for patient we've never seen
Pet accident in lobby that client doesn't mention
Client 10 minutes late for appt
Extra pet brought for appointment
Client asks if we have payment plans
Client asks how to work the coffee machine
You got the TMI client (shares life story)
Client lets dog on retractable leash walk around lobby
