(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client knocking on/trying to open door before or after opening
Client upset about a wait time
You check out a non-wellness visit without having to verify charges, fix orange pencils, or find out any follow-up info
Client asks how to work the coffee machine
Patient begs for treats at the desk
Client offers praise and thanks to the team.
Client leaves phone in lobby when they go into exam room
You signed somone up for CareClub
Extra pet brought for appointment
Client says they do not need prevention for indoor pets
A CSR pages someone to the wrong extension
Client lets dog on retractable leash walk around lobby
Client asks if we have payment plans
Client comes to pick up meds before they are ready
You add a new pet profile picture using Retriever App
Client mispronounces Simparica
You sign someone up for NeverForget
You check out a prescription diet pick-up
Paper jam in the printer
Cat not in a carrier
You sell Pill Assist/Pockets
You got the TMI client (shares life story)
Client drops off fecal sample because they received a reminder
Someone tries to use FFE for medical visit.
You schedule a first exam for a new adoption : )
Pet accident in lobby that client doesn't mention
Two no shows in one shift
Client brings goodies
Someone curses at you on the phone or in person
You book a triple- petter
You organize a referral to Blue Pearl
Client used cash as payment
You are asked to provide advice for patient we've never seen
Someone needs a same day appointment but we're booked
