Read the mostrecent CASHAnnouncementsTalk toJohnaboutbikesCompletea NinjiocourseComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCSend aprocedureto a teammember Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Complete aCornerstonecourseComplete aCornerstonecourseLearn afun factaboutAndyLearn afun factaboutJohnTake abreakoutsideComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingReview aprocedurein the RBHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecoursePost anacknowledgementor shout out!Learn afun factaboutSarahParticipatein D&ITrainingHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutsideRead the mostrecent CASHAnnouncementsTalk toJohnaboutbikesCompletea NinjiocourseComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCSend aprocedureto a teammember Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Complete aCornerstonecourseComplete aCornerstonecourseLearn afun factaboutAndyLearn afun factaboutJohnTake abreakoutsideComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingReview aprocedurein the RBHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecoursePost anacknowledgementor shout out!Learn afun factaboutSarahParticipatein D&ITrainingHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutside

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read the most recent CASH Announcements
  2. Talk to John about bikes
  3. Complete a Ninjio course
  4. Complete a Cornerstone course
  5. Connect with a team member from the MLC or SC
  6. Send a procedure to a team member
  7. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  8. Complete a Cornerstone course
  9. Complete a Cornerstone course
  10. Learn a fun fact about Andy
  11. Learn a fun fact about John
  12. Take a break outside
  13. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  14. Learn a fun fact about Jessica
  15. Help someone with a task from MLC or Service Center
  16. Ask a team member from MLC or SC how their day is going
  17. Review a procedure in the RB
  18. Help someone with a task from MLC or Service Center
  19. Complete a Cornerstone course
  20. Post an acknowledgement or shout out!
  21. Learn a fun fact about Sarah
  22. Participate in D&I Training
  23. Help someone with a task from MLC or Service Center,
  24. Take a break outside