Complete aCornerstonecourseReview aprocedurein the RBRead the mostrecent CASHAnnouncementsLearn afun factaboutAndyTake abreakoutsideHelp someonewith a taskfrom MLC orService CenterComplete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseLearn afun factaboutSarahLearn afun factaboutJohnTalk toJohnaboutbikesAsk a teammemberfrom MLC orSC how theirday is goingComplete aCornerstonecourseCompletea NinjiocourseSend aprocedureto a teammember Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Connect witha teammemberfrom theMLC or SCPost anacknowledgementor shout out!Learn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterParticipatein D&ITrainingComplete aCornerstonecourseReview aprocedurein the RBRead the mostrecent CASHAnnouncementsLearn afun factaboutAndyTake abreakoutsideHelp someonewith a taskfrom MLC orService CenterComplete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseLearn afun factaboutSarahLearn afun factaboutJohnTalk toJohnaboutbikesAsk a teammemberfrom MLC orSC how theirday is goingComplete aCornerstonecourseCompletea NinjiocourseSend aprocedureto a teammember Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Connect witha teammemberfrom theMLC or SCPost anacknowledgementor shout out!Learn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterParticipatein D&ITraining

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a Cornerstone course
  2. Review a procedure in the RB
  3. Read the most recent CASH Announcements
  4. Learn a fun fact about Andy
  5. Take a break outside
  6. Help someone with a task from MLC or Service Center
  7. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  8. Complete a Cornerstone course
  9. Learn a fun fact about Sarah
  10. Learn a fun fact about John
  11. Talk to John about bikes
  12. Ask a team member from MLC or SC how their day is going
  13. Complete a Cornerstone course
  14. Complete a Ninjio course
  15. Send a procedure to a team member
  16. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  17. Take a break outside
  18. Complete a Cornerstone course
  19. Help someone with a task from MLC or Service Center,
  20. Connect with a team member from the MLC or SC
  21. Post an acknowledgement or shout out!
  22. Learn a fun fact about Jessica
  23. Help someone with a task from MLC or Service Center
  24. Participate in D&I Training