Complete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutAndy Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutsideParticipatein D&ITrainingComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingRead the mostrecent CASHAnnouncementsConnect witha teammemberfrom theMLC or SCComplete aCornerstonecourseSend aprocedureto a teammemberComplete aCornerstonecourseReview aprocedurein the RBPost anacknowledgementor shout out!Talk toJohnaboutbikesLearn afun factaboutJohnLearn afun factaboutSarahLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseCompletea NinjiocourseComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutAndy Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutsideParticipatein D&ITrainingComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingRead the mostrecent CASHAnnouncementsConnect witha teammemberfrom theMLC or SCComplete aCornerstonecourseSend aprocedureto a teammemberComplete aCornerstonecourseReview aprocedurein the RBPost anacknowledgementor shout out!Talk toJohnaboutbikesLearn afun factaboutJohnLearn afun factaboutSarahLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseCompletea Ninjiocourse

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  2. Learn a fun fact about Andy
  3. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  4. Take a break outside
  5. Help someone with a task from MLC or Service Center,
  6. Take a break outside
  7. Participate in D&I Training
  8. Complete a Cornerstone course
  9. Help someone with a task from MLC or Service Center
  10. Ask a team member from MLC or SC how their day is going
  11. Read the most recent CASH Announcements
  12. Connect with a team member from the MLC or SC
  13. Complete a Cornerstone course
  14. Send a procedure to a team member
  15. Complete a Cornerstone course
  16. Review a procedure in the RB
  17. Post an acknowledgement or shout out!
  18. Talk to John about bikes
  19. Learn a fun fact about John
  20. Learn a fun fact about Sarah
  21. Learn a fun fact about Jessica
  22. Help someone with a task from MLC or Service Center
  23. Complete a Cornerstone course
  24. Complete a Ninjio course