Learn afun factaboutJohnPost anacknowledgementor shout out!Learn afun factaboutSarahTake abreakoutsideComplete aCornerstonecourseCompletea NinjiocourseHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Learn afun factaboutJessicaConnect witha teammemberfrom theMLC or SCRead the mostrecent CASHAnnouncementsComplete aCornerstonecourseComplete 2Eltropy IntentUpdates orComplete twocall evaluations Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideTalk toJohnaboutbikesLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingSend aprocedureto a teammemberReview aprocedurein the RBParticipatein D&ITrainingComplete aCornerstonecourseLearn afun factaboutJohnPost anacknowledgementor shout out!Learn afun factaboutSarahTake abreakoutsideComplete aCornerstonecourseCompletea NinjiocourseHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Learn afun factaboutJessicaConnect witha teammemberfrom theMLC or SCRead the mostrecent CASHAnnouncementsComplete aCornerstonecourseComplete 2Eltropy IntentUpdates orComplete twocall evaluations Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Take abreakoutsideTalk toJohnaboutbikesLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterAsk a teammemberfrom MLC orSC how theirday is goingSend aprocedureto a teammemberReview aprocedurein the RBParticipatein D&ITrainingComplete aCornerstonecourse

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn a fun fact about John
  2. Post an acknowledgement or shout out!
  3. Learn a fun fact about Sarah
  4. Take a break outside
  5. Complete a Cornerstone course
  6. Complete a Ninjio course
  7. Help someone with a task from MLC or Service Center
  8. Complete a Cornerstone course
  9. Help someone with a task from MLC or Service Center,
  10. Learn a fun fact about Jessica
  11. Connect with a team member from the MLC or SC
  12. Read the most recent CASH Announcements
  13. Complete a Cornerstone course
  14. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  15. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  16. Take a break outside
  17. Talk to John about bikes
  18. Learn a fun fact about Andy
  19. Help someone with a task from MLC or Service Center
  20. Ask a team member from MLC or SC how their day is going
  21. Send a procedure to a team member
  22. Review a procedure in the RB
  23. Participate in D&I Training
  24. Complete a Cornerstone course