Participatein D&ITrainingRead the mostrecent CASHAnnouncementsComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCCompletea NinjiocourseComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutJohnHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseTalk toJohnaboutbikesPost anacknowledgementor shout out!Complete aCornerstonecourseLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutsideTake abreakoutsideAsk a teammemberfrom MLC orSC how theirday is going Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Learn afun factaboutAndyComplete aCornerstonecourseReview aprocedurein the RBSend aprocedureto a teammemberLearn afun factaboutSarahHelp someonewith a taskfrom MLC orService CenterParticipatein D&ITrainingRead the mostrecent CASHAnnouncementsComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCCompletea NinjiocourseComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutJohnHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseTalk toJohnaboutbikesPost anacknowledgementor shout out!Complete aCornerstonecourseLearn afun factaboutJessicaHelp someonewith a taskfrom MLC orServiceCenter,Take abreakoutsideTake abreakoutsideAsk a teammemberfrom MLC orSC how theirday is going Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Learn afun factaboutAndyComplete aCornerstonecourseReview aprocedurein the RBSend aprocedureto a teammemberLearn afun factaboutSarahHelp someonewith a taskfrom MLC orService Center

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participate in D&I Training
  2. Read the most recent CASH Announcements
  3. Complete a Cornerstone course
  4. Connect with a team member from the MLC or SC
  5. Complete a Ninjio course
  6. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  7. Learn a fun fact about John
  8. Help someone with a task from MLC or Service Center
  9. Complete a Cornerstone course
  10. Talk to John about bikes
  11. Post an acknowledgement or shout out!
  12. Complete a Cornerstone course
  13. Learn a fun fact about Jessica
  14. Help someone with a task from MLC or Service Center,
  15. Take a break outside
  16. Take a break outside
  17. Ask a team member from MLC or SC how their day is going
  18. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  19. Learn a fun fact about Andy
  20. Complete a Cornerstone course
  21. Review a procedure in the RB
  22. Send a procedure to a team member
  23. Learn a fun fact about Sarah
  24. Help someone with a task from MLC or Service Center