Learn afun factaboutJessicaComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Post anacknowledgementor shout out!Read the mostrecent CASHAnnouncementsComplete aCornerstonecourseReview aprocedurein the RBLearn afun factaboutJohnTake abreakoutsideParticipatein D&ITrainingConnect witha teammemberfrom theMLC or SCSend aprocedureto a teammemberComplete aCornerstonecourseTalk toJohnaboutbikes Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Completea NinjiocourseLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterLearn afun factaboutSarahComplete 2Eltropy IntentUpdates orComplete twocall evaluationsTake abreakoutsideHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseAsk a teammemberfrom MLC orSC how theirday is goingLearn afun factaboutJessicaComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Post anacknowledgementor shout out!Read the mostrecent CASHAnnouncementsComplete aCornerstonecourseReview aprocedurein the RBLearn afun factaboutJohnTake abreakoutsideParticipatein D&ITrainingConnect witha teammemberfrom theMLC or SCSend aprocedureto a teammemberComplete aCornerstonecourseTalk toJohnaboutbikes Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Completea NinjiocourseLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterLearn afun factaboutSarahComplete 2Eltropy IntentUpdates orComplete twocall evaluationsTake abreakoutsideHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseAsk a teammemberfrom MLC orSC how theirday is going

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn a fun fact about Jessica
  2. Complete a Cornerstone course
  3. Help someone with a task from MLC or Service Center,
  4. Post an acknowledgement or shout out!
  5. Read the most recent CASH Announcements
  6. Complete a Cornerstone course
  7. Review a procedure in the RB
  8. Learn a fun fact about John
  9. Take a break outside
  10. Participate in D&I Training
  11. Connect with a team member from the MLC or SC
  12. Send a procedure to a team member
  13. Complete a Cornerstone course
  14. Talk to John about bikes
  15. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  16. Complete a Ninjio course
  17. Learn a fun fact about Andy
  18. Help someone with a task from MLC or Service Center
  19. Learn a fun fact about Sarah
  20. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  21. Take a break outside
  22. Help someone with a task from MLC or Service Center
  23. Complete a Cornerstone course
  24. Ask a team member from MLC or SC how their day is going