Take abreakoutsidePost anacknowledgementor shout out!Complete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterParticipatein D&ITrainingLearn afun factaboutJohnHelp someonewith a taskfrom MLC orServiceCenter,Ask a teammemberfrom MLC orSC how theirday is goingLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterLearn afun factaboutJessicaTalk toJohnaboutbikesTake abreakoutsideComplete aCornerstonecourseRead the mostrecent CASHAnnouncements Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Send aprocedureto a teammemberLearn afun factaboutSarahComplete aCornerstonecourseComplete aCornerstonecourseCompletea NinjiocourseReview aprocedurein the RBConnect witha teammemberfrom theMLC or SCTake abreakoutsidePost anacknowledgementor shout out!Complete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterParticipatein D&ITrainingLearn afun factaboutJohnHelp someonewith a taskfrom MLC orServiceCenter,Ask a teammemberfrom MLC orSC how theirday is goingLearn afun factaboutAndyHelp someonewith a taskfrom MLC orService CenterLearn afun factaboutJessicaTalk toJohnaboutbikesTake abreakoutsideComplete aCornerstonecourseRead the mostrecent CASHAnnouncements Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Send aprocedureto a teammemberLearn afun factaboutSarahComplete aCornerstonecourseComplete aCornerstonecourseCompletea NinjiocourseReview aprocedurein the RBConnect witha teammemberfrom theMLC or SC

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a break outside
  2. Post an acknowledgement or shout out!
  3. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  4. Complete a Cornerstone course
  5. Help someone with a task from MLC or Service Center
  6. Participate in D&I Training
  7. Learn a fun fact about John
  8. Help someone with a task from MLC or Service Center,
  9. Ask a team member from MLC or SC how their day is going
  10. Learn a fun fact about Andy
  11. Help someone with a task from MLC or Service Center
  12. Learn a fun fact about Jessica
  13. Talk to John about bikes
  14. Take a break outside
  15. Complete a Cornerstone course
  16. Read the most recent CASH Announcements
  17. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  18. Send a procedure to a team member
  19. Learn a fun fact about Sarah
  20. Complete a Cornerstone course
  21. Complete a Cornerstone course
  22. Complete a Ninjio course
  23. Review a procedure in the RB
  24. Connect with a team member from the MLC or SC