Take abreakoutsideLearn afun factaboutJohnPost anacknowledgementor shout out!Ask a teammemberfrom MLC orSC how theirday is goingRead the mostrecent CASHAnnouncementsLearn afun factaboutSarahComplete aCornerstonecourseSend aprocedureto a teammemberHelp someonewith a taskfrom MLC orServiceCenter, Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Help someonewith a taskfrom MLC orService CenterLearn afun factaboutJessicaComplete aCornerstonecourseTake abreakoutsideTalk toJohnaboutbikesComplete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCParticipatein D&ITrainingHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseCompletea NinjiocourseReview aprocedurein the RBLearn afun factaboutAndyTake abreakoutsideLearn afun factaboutJohnPost anacknowledgementor shout out!Ask a teammemberfrom MLC orSC how theirday is goingRead the mostrecent CASHAnnouncementsLearn afun factaboutSarahComplete aCornerstonecourseSend aprocedureto a teammemberHelp someonewith a taskfrom MLC orServiceCenter, Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Help someonewith a taskfrom MLC orService CenterLearn afun factaboutJessicaComplete aCornerstonecourseTake abreakoutsideTalk toJohnaboutbikesComplete 2Eltropy IntentUpdates orComplete twocall evaluationsComplete aCornerstonecourseConnect witha teammemberfrom theMLC or SCParticipatein D&ITrainingHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseCompletea NinjiocourseReview aprocedurein the RBLearn afun factaboutAndy

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a break outside
  2. Learn a fun fact about John
  3. Post an acknowledgement or shout out!
  4. Ask a team member from MLC or SC how their day is going
  5. Read the most recent CASH Announcements
  6. Learn a fun fact about Sarah
  7. Complete a Cornerstone course
  8. Send a procedure to a team member
  9. Help someone with a task from MLC or Service Center,
  10. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  11. Help someone with a task from MLC or Service Center
  12. Learn a fun fact about Jessica
  13. Complete a Cornerstone course
  14. Take a break outside
  15. Talk to John about bikes
  16. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  17. Complete a Cornerstone course
  18. Connect with a team member from the MLC or SC
  19. Participate in D&I Training
  20. Help someone with a task from MLC or Service Center
  21. Complete a Cornerstone course
  22. Complete a Ninjio course
  23. Review a procedure in the RB
  24. Learn a fun fact about Andy