Take abreakoutsideTake abreakoutsideReview aprocedurein the RBComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Connect witha teammemberfrom theMLC or SCLearn afun factaboutJessicaCompletea Ninjiocourse Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Learn afun factaboutJohnLearn afun factaboutSarahComplete aCornerstonecourseParticipatein D&ITrainingTalk toJohnaboutbikesComplete aCornerstonecourseRead the mostrecent CASHAnnouncementsAsk a teammemberfrom MLC orSC how theirday is goingComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutAndyPost anacknowledgementor shout out!Send aprocedureto a teammemberTake abreakoutsideTake abreakoutsideReview aprocedurein the RBComplete aCornerstonecourseHelp someonewith a taskfrom MLC orService CenterHelp someonewith a taskfrom MLC orService CenterComplete aCornerstonecourseHelp someonewith a taskfrom MLC orServiceCenter,Connect witha teammemberfrom theMLC or SCLearn afun factaboutJessicaCompletea Ninjiocourse Ask a teammember from MLCor SC if they haveany fun plans forthe weekend.Learn afun factaboutJohnLearn afun factaboutSarahComplete aCornerstonecourseParticipatein D&ITrainingTalk toJohnaboutbikesComplete aCornerstonecourseRead the mostrecent CASHAnnouncementsAsk a teammemberfrom MLC orSC how theirday is goingComplete 2Eltropy IntentUpdates orComplete twocall evaluationsLearn afun factaboutAndyPost anacknowledgementor shout out!Send aprocedureto a teammember

Contact Center Operations - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a break outside
  2. Take a break outside
  3. Review a procedure in the RB
  4. Complete a Cornerstone course
  5. Help someone with a task from MLC or Service Center
  6. Help someone with a task from MLC or Service Center
  7. Complete a Cornerstone course
  8. Help someone with a task from MLC or Service Center,
  9. Connect with a team member from the MLC or SC
  10. Learn a fun fact about Jessica
  11. Complete a Ninjio course
  12. Ask a team member from MLC or SC if they have any fun plans for the weekend.
  13. Learn a fun fact about John
  14. Learn a fun fact about Sarah
  15. Complete a Cornerstone course
  16. Participate in D&I Training
  17. Talk to John about bikes
  18. Complete a Cornerstone course
  19. Read the most recent CASH Announcements
  20. Ask a team member from MLC or SC how their day is going
  21. Complete 2 Eltropy Intent Updates or Complete two call evaluations
  22. Learn a fun fact about Andy
  23. Post an acknowledgement or shout out!
  24. Send a procedure to a team member