(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain why refund is lower than expected to at least 3 callers
Book at least 8 appointments in one week
Answer a tax question you've never been asked before
Attend the 10 at 10
Get named in a google review
Get 5 returns off hold
Make 50 phone calls in a week
Get 1 referral from an existing client
Collect a PYD
Make 10 phone calls in a single day
Check your voicemail
Leave at least 20 voicemails by the end of the week
Guide someone who got an IRS letter
Vacuum your office
Answer someones question in the tax questions slack channel
Have 5 people call back from a voicemail you left
Convert a hesitant caller into an appointment
Help a client retrieve an IP PIN
Help 1 client make a MyJH account
Fix a reject
Complete a full day with no missed appointments
Help a customer who was nervous or upset about their taxes
