Get 5returnsoff holdAnswer a taxquestionyou've neverbeen askedbeforeHelp aclientretrievean IP PINAttacha WFGon ETRGet 1referral froman existingclientConvert ahesitantcaller into anappointmentHelp 1client makea MyJHaccountHave 5people callback from avoicemailyou leftAttendthe 10at 10Collecta PYDLeave atleast 20voicemailsby the end ofthe weekMake 50phonecalls in aweekGetnamed ina googlereviewMake 10phonecalls in asingle dayVacuumyourofficeGuidesomeonewho got anIRS letterComplete afull day withno missedappointmentsBook at least8appointmentsin one weekHelpsomeonewho hasn'tfiled in yearsAnswersomeonesquestion in thetax questionsslack channelCheckyourvoicemailExplain whyrefund islower thanexpected to atleast 3 callersFix arejectHelp acustomer whowas nervousor upset abouttheir taxesGet 5returnsoff holdAnswer a taxquestionyou've neverbeen askedbeforeHelp aclientretrievean IP PINAttacha WFGon ETRGet 1referral froman existingclientConvert ahesitantcaller into anappointmentHelp 1client makea MyJHaccountHave 5people callback from avoicemailyou leftAttendthe 10at 10Collecta PYDLeave atleast 20voicemailsby the end ofthe weekMake 50phonecalls in aweekGetnamed ina googlereviewMake 10phonecalls in asingle dayVacuumyourofficeGuidesomeonewho got anIRS letterComplete afull day withno missedappointmentsBook at least8appointmentsin one weekHelpsomeonewho hasn'tfiled in yearsAnswersomeonesquestion in thetax questionsslack channelCheckyourvoicemailExplain whyrefund islower thanexpected to atleast 3 callersFix arejectHelp acustomer whowas nervousor upset abouttheir taxes

Tax Office - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 5 returns off hold
  2. Answer a tax question you've never been asked before
  3. Help a client retrieve an IP PIN
  4. Attach a WFG on ETR
  5. Get 1 referral from an existing client
  6. Convert a hesitant caller into an appointment
  7. Help 1 client make a MyJH account
  8. Have 5 people call back from a voicemail you left
  9. Attend the 10 at 10
  10. Collect a PYD
  11. Leave at least 20 voicemails by the end of the week
  12. Make 50 phone calls in a week
  13. Get named in a google review
  14. Make 10 phone calls in a single day
  15. Vacuum your office
  16. Guide someone who got an IRS letter
  17. Complete a full day with no missed appointments
  18. Book at least 8 appointments in one week
  19. Help someone who hasn't filed in years
  20. Answer someones question in the tax questions slack channel
  21. Check your voicemail
  22. Explain why refund is lower than expected to at least 3 callers
  23. Fix a reject
  24. Help a customer who was nervous or upset about their taxes