(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Check your voicemail
Help someone who hasn't filed in years
Book at least 8 appointments in one week
Guide someone who got an IRS letter
Fix a reject
Leave at least 20 voicemails by the end of the week
Attach a WFG on ETR
Convert a hesitant caller into an appointment
Get 5 returns off hold
Make 50 phone calls in a week
Help a customer who was nervous or upset about their taxes
Attend the 10 at 10
Help 1 client make a MyJH account
Answer a tax question you've never been asked before
Answer someones question in the tax questions slack channel
Explain why refund is lower than expected to at least 3 callers