Reorganizean areawithinreceptionSuccessfullyadvocate forpetinsurancewith a client.DiscussLaserTherapy witha client &documentConvertoutside Rxrequest toBlue RabbitAll scans arecomplete &checked byEODSend clienteducationhome orvia emailConvert anOtto quoteinto abookedappointmentEncourage ahesitant clientto renew theirloyaltymembershipDiscussCryoprobewith a client& documentSchedule5 lapsedclientsSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Learn somethingnew about amedication wecarry & tellMorgan about it.Schedule afollow-upappointmentfor a petClean thebreakroom(includingMicrowave)Completea VARLrequestSign up a3 clientsto PurinaVet DirectForwardbook forvaccineboostersSchedule anappointmentfor a newclientReceive apositivereview withyour name init.On timeevery dayfor a weekCall 10lapsedclients &documentHelp a clientsign up for theloyaltymembershipprogram inperson.Convert aphoneinquiry into abookedappointmentFollow upwith a clientpost-appointment.Reorganizean areawithinreceptionSuccessfullyadvocate forpetinsurancewith a client.DiscussLaserTherapy witha client &documentConvertoutside Rxrequest toBlue RabbitAll scans arecomplete &checked byEODSend clienteducationhome orvia emailConvert anOtto quoteinto abookedappointmentEncourage ahesitant clientto renew theirloyaltymembershipDiscussCryoprobewith a client& documentSchedule5 lapsedclientsSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Learn somethingnew about amedication wecarry & tellMorgan about it.Schedule afollow-upappointmentfor a petClean thebreakroom(includingMicrowave)Completea VARLrequestSign up a3 clientsto PurinaVet DirectForwardbook forvaccineboostersSchedule anappointmentfor a newclientReceive apositivereview withyour name init.On timeevery dayfor a weekCall 10lapsedclients &documentHelp a clientsign up for theloyaltymembershipprogram inperson.Convert aphoneinquiry into abookedappointmentFollow upwith a clientpost-appointment.

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reorganize an area within reception
  2. Successfully advocate for pet insurance with a client.
  3. Discuss Laser Therapy with a client & document
  4. Convert outside Rx request to Blue Rabbit
  5. All scans are complete & checked by EOD
  6. Send client education home or via email
  7. Convert an Otto quote into a booked appointment
  8. Encourage a hesitant client to renew their loyalty membership
  9. Discuss Cryoprobe with a client & document
  10. Schedule 5 lapsed clients
  11. Set up 3 New Client accounts with full PMH/NCF before day of appt.
  12. Learn something new about a medication we carry & tell Morgan about it.
  13. Schedule a follow-up appointment for a pet
  14. Clean the breakroom (including Microwave)
  15. Complete a VARL request
  16. Sign up a 3 clients to Purina Vet Direct
  17. Forward book for vaccine boosters
  18. Schedule an appointment for a new client
  19. Receive a positive review with your name in it.
  20. On time every day for a week
  21. Call 10 lapsed clients & document
  22. Help a client sign up for the loyalty membership program in person.
  23. Convert a phone inquiry into a booked appointment
  24. Follow up with a client post-appointment.