Reorganizean areawithinreceptionConvert aphoneinquiry into abookedappointmentReceive apositivereview withyour name init.Help a clientsign up for theloyaltymembershipprogram inperson.Successfullyadvocate forpetinsurancewith a client.Convert anOtto quoteinto abookedappointmentSchedule afollow-upappointmentfor a petConvertoutside Rxrequest toBlue RabbitForwardbook forvaccineboostersDiscussCryoprobewith a client& documentSign up a3 clientsto PurinaVet DirectEncourage ahesitant clientto renew theirloyaltymembershipDiscussLaserTherapy witha client &documentAll scans arecomplete &checked byEODLearn somethingnew about amedication wecarry & tellMorgan about it.Schedule5 lapsedclientsSchedule anappointmentfor a newclientFollow upwith a clientpost-appointment.Completea VARLrequestCall 10lapsedclients &documentSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Send clienteducationhome orvia emailClean thebreakroom(includingMicrowave)On timeevery dayfor a weekReorganizean areawithinreceptionConvert aphoneinquiry into abookedappointmentReceive apositivereview withyour name init.Help a clientsign up for theloyaltymembershipprogram inperson.Successfullyadvocate forpetinsurancewith a client.Convert anOtto quoteinto abookedappointmentSchedule afollow-upappointmentfor a petConvertoutside Rxrequest toBlue RabbitForwardbook forvaccineboostersDiscussCryoprobewith a client& documentSign up a3 clientsto PurinaVet DirectEncourage ahesitant clientto renew theirloyaltymembershipDiscussLaserTherapy witha client &documentAll scans arecomplete &checked byEODLearn somethingnew about amedication wecarry & tellMorgan about it.Schedule5 lapsedclientsSchedule anappointmentfor a newclientFollow upwith a clientpost-appointment.Completea VARLrequestCall 10lapsedclients &documentSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Send clienteducationhome orvia emailClean thebreakroom(includingMicrowave)On timeevery dayfor a week

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reorganize an area within reception
  2. Convert a phone inquiry into a booked appointment
  3. Receive a positive review with your name in it.
  4. Help a client sign up for the loyalty membership program in person.
  5. Successfully advocate for pet insurance with a client.
  6. Convert an Otto quote into a booked appointment
  7. Schedule a follow-up appointment for a pet
  8. Convert outside Rx request to Blue Rabbit
  9. Forward book for vaccine boosters
  10. Discuss Cryoprobe with a client & document
  11. Sign up a 3 clients to Purina Vet Direct
  12. Encourage a hesitant client to renew their loyalty membership
  13. Discuss Laser Therapy with a client & document
  14. All scans are complete & checked by EOD
  15. Learn something new about a medication we carry & tell Morgan about it.
  16. Schedule 5 lapsed clients
  17. Schedule an appointment for a new client
  18. Follow up with a client post-appointment.
  19. Complete a VARL request
  20. Call 10 lapsed clients & document
  21. Set up 3 New Client accounts with full PMH/NCF before day of appt.
  22. Send client education home or via email
  23. Clean the breakroom (including Microwave)
  24. On time every day for a week