Encourage ahesitant clientto renew theirloyaltymembershipReceive apositivereview withyour name init.Call 10lapsedclients &documentDiscussCryoprobewith a client& documentSuccessfullyadvocate forpetinsurancewith a client.Sign up a3 clientsto PurinaVet DirectClean thebreakroom(includingMicrowave)Send clienteducationhome orvia emailSchedule afollow-upappointmentfor a petLearn somethingnew about amedication wecarry & tellMorgan about it.Convert anOtto quoteinto abookedappointmentSchedule anappointmentfor a newclientForwardbook forvaccineboostersConvertoutside Rxrequest toBlue RabbitHelp a clientsign up for theloyaltymembershipprogram inperson.On timeevery dayfor a weekConvert aphoneinquiry into abookedappointmentSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Follow upwith a clientpost-appointment.All scans arecomplete &checked byEODCompletea VARLrequestDiscussLaserTherapy witha client &documentReorganizean areawithinreceptionSchedule5 lapsedclientsEncourage ahesitant clientto renew theirloyaltymembershipReceive apositivereview withyour name init.Call 10lapsedclients &documentDiscussCryoprobewith a client& documentSuccessfullyadvocate forpetinsurancewith a client.Sign up a3 clientsto PurinaVet DirectClean thebreakroom(includingMicrowave)Send clienteducationhome orvia emailSchedule afollow-upappointmentfor a petLearn somethingnew about amedication wecarry & tellMorgan about it.Convert anOtto quoteinto abookedappointmentSchedule anappointmentfor a newclientForwardbook forvaccineboostersConvertoutside Rxrequest toBlue RabbitHelp a clientsign up for theloyaltymembershipprogram inperson.On timeevery dayfor a weekConvert aphoneinquiry into abookedappointmentSet up 3 NewClient accountswith fullPMH/NCFbefore day ofappt.Follow upwith a clientpost-appointment.All scans arecomplete &checked byEODCompletea VARLrequestDiscussLaserTherapy witha client &documentReorganizean areawithinreceptionSchedule5 lapsedclients

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encourage a hesitant client to renew their loyalty membership
  2. Receive a positive review with your name in it.
  3. Call 10 lapsed clients & document
  4. Discuss Cryoprobe with a client & document
  5. Successfully advocate for pet insurance with a client.
  6. Sign up a 3 clients to Purina Vet Direct
  7. Clean the breakroom (including Microwave)
  8. Send client education home or via email
  9. Schedule a follow-up appointment for a pet
  10. Learn something new about a medication we carry & tell Morgan about it.
  11. Convert an Otto quote into a booked appointment
  12. Schedule an appointment for a new client
  13. Forward book for vaccine boosters
  14. Convert outside Rx request to Blue Rabbit
  15. Help a client sign up for the loyalty membership program in person.
  16. On time every day for a week
  17. Convert a phone inquiry into a booked appointment
  18. Set up 3 New Client accounts with full PMH/NCF before day of appt.
  19. Follow up with a client post-appointment.
  20. All scans are complete & checked by EOD
  21. Complete a VARL request
  22. Discuss Laser Therapy with a client & document
  23. Reorganize an area within reception
  24. Schedule 5 lapsed clients