call centercomplaintsKDinterruptssomeoneLisa asksto clarifysomething"This isn'tup fordiscussion."somethingOMH-relateda new BSSun Riverpolicyan actualgoodideaLC andKDtensionCV raiseshereyebrowspatient repcomplaintsKDscreen-sharessomethingKD says"Ok, so"*deepbreath*somethingHigh-riskrelated*groupall talksat once*MaytementionshercaseloadLisa asksto clarifysomething(again)"I knowthis isfrustrating,sorry"*grouplaughs*KD makespassivestatementJP givesherinput"thereis apolicy""I'll bringthat up atthe nextmeeting""we canmakeexceptions"KDadmits toa mistakesomefundingcommentsomethingwaitlist-related"some in-consistencies"call centercomplaintsKDinterruptssomeoneLisa asksto clarifysomething"This isn'tup fordiscussion."somethingOMH-relateda new BSSun Riverpolicyan actualgoodideaLC andKDtensionCV raiseshereyebrowspatient repcomplaintsKDscreen-sharessomethingKD says"Ok, so"*deepbreath*somethingHigh-riskrelated*groupall talksat once*MaytementionshercaseloadLisa asksto clarifysomething(again)"I knowthis isfrustrating,sorry"*grouplaughs*KD makespassivestatementJP givesherinput"thereis apolicy""I'll bringthat up atthe nextmeeting""we canmakeexceptions"KDadmits toa mistakesomefundingcommentsomethingwaitlist-related"some in-consistencies"

STAFF MEETING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call center complaints
  2. KD interrupts someone
  3. Lisa asks to clarify something
  4. "This isn't up for discussion."
  5. something OMH-related
  6. a new BS Sun River policy
  7. an actual good idea
  8. LC and KD tension
  9. CV raises her eyebrows
  10. patient rep complaints
  11. KD screen-shares something
  12. KD says "Ok, so" *deep breath*
  13. something High-risk related
  14. *group all talks at once*
  15. Mayte mentions her caseload
  16. Lisa asks to clarify something (again)
  17. "I know this is frustrating, sorry"
  18. *group laughs*
  19. KD makes passive statement
  20. JP gives her input
  21. "there is a policy"
  22. "I'll bring that up at the next meeting"
  23. "we can make exceptions"
  24. KD admits to a mistake
  25. some funding comment
  26. something waitlist-related
  27. "some in-consistencies"