(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What does "advocate" mean to you?
What are probing questions and why are they important?
What are IH's Mission/Values?
A member is asking about the cost of a procedure but doesn’t know the exact details. How do you ensure you own their journey and give a white-glove experience? enav & pnav member
What is an example of an open ended question and a closed ended question
How do HVRs help us own the member journey?
I am contacting you to know what my copay is for my PCP. I am VPC eligible. How can you own my overall journey (regardless of customer)
Share an scenario where you owned a member's journey.
