Handle a difficultor frustratedcustomer andturn it into apositiveexperienceIntroduce apatient to alesser-knownproduct (e.g.,lozenges) andget them to try itConvince acustomer to trya new producttype they’venever hadbeforeSell acustomertheir first-evercannabisproductSell 31200mgtinctures inone shiftSell a tinctureto a customerwho usuallyonly buysediblesHave a patientsay they willrefer a friend orfamily memberbecause ofyour serviceRememberand greet areturningcustomer bynameSell a seltzer toa customer whooriginally camein for anotherproductSell anedible and atincture inthe sametransactionUpsell anitem in 3separatetransactionsExplain howto properlydose a newproduct to apatientGet a patient totell you theirexperience witha product yourecommendedGet a first-time customerto say they’lldefinitelyreturnHave apatient askfor you byname on theirnext visitSell a 1:10and 10:1tincture inthe sameshiftSell a lozengeand a melttogether in asingletransactionUpsell atincture withanotherproductSell one ofeach producttype in asingle daySell 5seltzers inone shiftSell thismonth’sadd-on sale5 timesSell 10packs of softsquares inone shiftReceive apositivecustomerreviewmentioningyour nameSell a daytimeand nighttimeproduct in thesametransactionHandle a difficultor frustratedcustomer andturn it into apositiveexperienceIntroduce apatient to alesser-knownproduct (e.g.,lozenges) andget them to try itConvince acustomer to trya new producttype they’venever hadbeforeSell acustomertheir first-evercannabisproductSell 31200mgtinctures inone shiftSell a tinctureto a customerwho usuallyonly buysediblesHave a patientsay they willrefer a friend orfamily memberbecause ofyour serviceRememberand greet areturningcustomer bynameSell a seltzer toa customer whooriginally camein for anotherproductSell anedible and atincture inthe sametransactionUpsell anitem in 3separatetransactionsExplain howto properlydose a newproduct to apatientGet a patient totell you theirexperience witha product yourecommendedGet a first-time customerto say they’lldefinitelyreturnHave apatient askfor you byname on theirnext visitSell a 1:10and 10:1tincture inthe sameshiftSell a lozengeand a melttogether in asingletransactionUpsell atincture withanotherproductSell one ofeach producttype in asingle daySell 5seltzers inone shiftSell thismonth’sadd-on sale5 timesSell 10packs of softsquares inone shiftReceive apositivecustomerreviewmentioningyour nameSell a daytimeand nighttimeproduct in thesametransaction

Botanical Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a difficult or frustrated customer and turn it into a positive experience
  2. Introduce a patient to a lesser-known product (e.g., lozenges) and get them to try it
  3. Convince a customer to try a new product type they’ve never had before
  4. Sell a customer their first-ever cannabis product
  5. Sell 3 1200mg tinctures in one shift
  6. Sell a tincture to a customer who usually only buys edibles
  7. Have a patient say they will refer a friend or family member because of your service
  8. Remember and greet a returning customer by name
  9. Sell a seltzer to a customer who originally came in for another product
  10. Sell an edible and a tincture in the same transaction
  11. Upsell an item in 3 separate transactions
  12. Explain how to properly dose a new product to a patient
  13. Get a patient to tell you their experience with a product you recommended
  14. Get a first-time customer to say they’ll definitely return
  15. Have a patient ask for you by name on their next visit
  16. Sell a 1:10 and 10:1 tincture in the same shift
  17. Sell a lozenge and a melt together in a single transaction
  18. Upsell a tincture with another product
  19. Sell one of each product type in a single day
  20. Sell 5 seltzers in one shift
  21. Sell this month’s add-on sale 5 times
  22. Sell 10 packs of soft squares in one shift
  23. Receive a positive customer review mentioning your name
  24. Sell a daytime and nighttime product in the same transaction