AttendedofficehoursSaidgoodbye tomyteammatesLearnedsomethingnewGavesupport toanotheragentSent acase toDataCreateda JiraHelpeda clientlog inTook aphonecallEngagedduringteammeetingAsked aquestionon a SlackchannelTalked toa newcolleagueTook ona littleextraMake 5solvesin a daySent a caseto ADI (newconnectorsname)Worked1:1 withan agentTookmore than3 calls inone daySolved acase inoneresponseReceiveda positivesurveyMadesure totouchgrassSaid helloto myteammatesSolved anissue onthe phoneAnswereda questionon a SlackchannelWentaboveandbeyondMade anoutboundcall to aclientAttendedofficehoursSaidgoodbye tomyteammatesLearnedsomethingnewGavesupport toanotheragentSent acase toDataCreateda JiraHelpeda clientlog inTook aphonecallEngagedduringteammeetingAsked aquestionon a SlackchannelTalked toa newcolleagueTook ona littleextraMake 5solvesin a daySent a caseto ADI (newconnectorsname)Worked1:1 withan agentTookmore than3 calls inone daySolved acase inoneresponseReceiveda positivesurveyMadesure totouchgrassSaid helloto myteammatesSolved anissue onthe phoneAnswereda questionon a SlackchannelWentaboveandbeyondMade anoutboundcall to aclient

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended office hours
  2. Said goodbye to my teammates
  3. Learned something new
  4. Gave support to another agent
  5. Sent a case to Data
  6. Created a Jira
  7. Helped a client log in
  8. Took a phone call
  9. Engaged during team meeting
  10. Asked a question on a Slack channel
  11. Talked to a new colleague
  12. Took on a little extra
  13. Make 5 solves in a day
  14. Sent a case to ADI (new connectors name)
  15. Worked 1:1 with an agent
  16. Took more than 3 calls in one day
  17. Solved a case in one response
  18. Received a positive survey
  19. Made sure to touch grass
  20. Said hello to my teammates
  21. Solved an issue on the phone
  22. Answered a question on a Slack channel
  23. Went above and beyond
  24. Made an outbound call to a client