Said helloto myteammatesSent a caseto ADI (newconnectorsname)Sent acase toDataTookmore than3 calls inone dayCreateda JiraSolved acase inoneresponseTook aphonecallAttendedofficehoursAsked aquestionon a SlackchannelEngagedduringteammeetingGavesupport toanotheragentTalked toa newcolleagueWorked1:1 withan agentHelpeda clientlog inWentaboveandbeyondMade anoutboundcall to aclientSolved anissue onthe phoneAnswereda questionon a SlackchannelMadesure totouchgrassLearnedsomethingnewTook ona littleextraMake 5solvesin a daySaidgoodbye tomyteammatesReceiveda positivesurveySaid helloto myteammatesSent a caseto ADI (newconnectorsname)Sent acase toDataTookmore than3 calls inone dayCreateda JiraSolved acase inoneresponseTook aphonecallAttendedofficehoursAsked aquestionon a SlackchannelEngagedduringteammeetingGavesupport toanotheragentTalked toa newcolleagueWorked1:1 withan agentHelpeda clientlog inWentaboveandbeyondMade anoutboundcall to aclientSolved anissue onthe phoneAnswereda questionon a SlackchannelMadesure totouchgrassLearnedsomethingnewTook ona littleextraMake 5solvesin a daySaidgoodbye tomyteammatesReceiveda positivesurvey

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said hello to my teammates
  2. Sent a case to ADI (new connectors name)
  3. Sent a case to Data
  4. Took more than 3 calls in one day
  5. Created a Jira
  6. Solved a case in one response
  7. Took a phone call
  8. Attended office hours
  9. Asked a question on a Slack channel
  10. Engaged during team meeting
  11. Gave support to another agent
  12. Talked to a new colleague
  13. Worked 1:1 with an agent
  14. Helped a client log in
  15. Went above and beyond
  16. Made an outbound call to a client
  17. Solved an issue on the phone
  18. Answered a question on a Slack channel
  19. Made sure to touch grass
  20. Learned something new
  21. Took on a little extra
  22. Make 5 solves in a day
  23. Said goodbye to my teammates
  24. Received a positive survey