Helpeda clientlog inMade anoutboundcall to aclientMadesure totouchgrassSent acase toDataTalked toa newcolleagueAsked aquestionon a SlackchannelEngagedduringteammeetingAnswereda questionon a SlackchannelSaid helloto myteammatesTook ona littleextraSolved acase inoneresponseTookmore than3 calls inone dayMake 5solvesin a daySent a caseto ADI (newconnectorsname)WentaboveandbeyondSaidgoodbye tomyteammatesWorked1:1 withan agentAttendedofficehoursTook aphonecallGavesupport toanotheragentLearnedsomethingnewSolved anissue onthe phoneCreateda JiraReceiveda positivesurveyHelpeda clientlog inMade anoutboundcall to aclientMadesure totouchgrassSent acase toDataTalked toa newcolleagueAsked aquestionon a SlackchannelEngagedduringteammeetingAnswereda questionon a SlackchannelSaid helloto myteammatesTook ona littleextraSolved acase inoneresponseTookmore than3 calls inone dayMake 5solvesin a daySent a caseto ADI (newconnectorsname)WentaboveandbeyondSaidgoodbye tomyteammatesWorked1:1 withan agentAttendedofficehoursTook aphonecallGavesupport toanotheragentLearnedsomethingnewSolved anissue onthe phoneCreateda JiraReceiveda positivesurvey

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a client log in
  2. Made an outbound call to a client
  3. Made sure to touch grass
  4. Sent a case to Data
  5. Talked to a new colleague
  6. Asked a question on a Slack channel
  7. Engaged during team meeting
  8. Answered a question on a Slack channel
  9. Said hello to my teammates
  10. Took on a little extra
  11. Solved a case in one response
  12. Took more than 3 calls in one day
  13. Make 5 solves in a day
  14. Sent a case to ADI (new connectors name)
  15. Went above and beyond
  16. Said goodbye to my teammates
  17. Worked 1:1 with an agent
  18. Attended office hours
  19. Took a phone call
  20. Gave support to another agent
  21. Learned something new
  22. Solved an issue on the phone
  23. Created a Jira
  24. Received a positive survey