Talked toa newcolleagueSaid helloto myteammatesSaidgoodbye tomyteammatesTook ona littleextraSolved acase inoneresponseTook aphonecallAttendedofficehoursMadesure totouchgrassGavesupport toanotheragentSent acase toDataMade anoutboundcall to aclientEngagedduringteammeetingMake 5solvesin a dayAnswereda questionon a SlackchannelLearnedsomethingnewAsked aquestionon a SlackchannelWentaboveandbeyondWorked1:1 withan agentSent a caseto ADI (newconnectorsname)Helpeda clientlog inTookmore than3 calls inone dayCreateda JiraSolved anissue onthe phoneReceiveda positivesurveyTalked toa newcolleagueSaid helloto myteammatesSaidgoodbye tomyteammatesTook ona littleextraSolved acase inoneresponseTook aphonecallAttendedofficehoursMadesure totouchgrassGavesupport toanotheragentSent acase toDataMade anoutboundcall to aclientEngagedduringteammeetingMake 5solvesin a dayAnswereda questionon a SlackchannelLearnedsomethingnewAsked aquestionon a SlackchannelWentaboveandbeyondWorked1:1 withan agentSent a caseto ADI (newconnectorsname)Helpeda clientlog inTookmore than3 calls inone dayCreateda JiraSolved anissue onthe phoneReceiveda positivesurvey

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a new colleague
  2. Said hello to my teammates
  3. Said goodbye to my teammates
  4. Took on a little extra
  5. Solved a case in one response
  6. Took a phone call
  7. Attended office hours
  8. Made sure to touch grass
  9. Gave support to another agent
  10. Sent a case to Data
  11. Made an outbound call to a client
  12. Engaged during team meeting
  13. Make 5 solves in a day
  14. Answered a question on a Slack channel
  15. Learned something new
  16. Asked a question on a Slack channel
  17. Went above and beyond
  18. Worked 1:1 with an agent
  19. Sent a case to ADI (new connectors name)
  20. Helped a client log in
  21. Took more than 3 calls in one day
  22. Created a Jira
  23. Solved an issue on the phone
  24. Received a positive survey