Helpeda clientlog inWorked1:1 withan agentTook aphonecallMade anoutboundcall to aclientGavesupport toanotheragentSaidgoodbye tomyteammatesAnswereda questionon a SlackchannelEngagedduringteammeetingSent a caseto ADI (newconnectorsname)Sent acase toDataAsked aquestionon a SlackchannelMadesure totouchgrassTalked toa newcolleagueAttendedofficehoursTook ona littleextraTookmore than3 calls inone dayWentaboveandbeyondLearnedsomethingnewCreateda JiraSolved acase inoneresponseReceiveda positivesurveyMake 5solvesin a daySaid helloto myteammatesSolved anissue onthe phoneHelpeda clientlog inWorked1:1 withan agentTook aphonecallMade anoutboundcall to aclientGavesupport toanotheragentSaidgoodbye tomyteammatesAnswereda questionon a SlackchannelEngagedduringteammeetingSent a caseto ADI (newconnectorsname)Sent acase toDataAsked aquestionon a SlackchannelMadesure totouchgrassTalked toa newcolleagueAttendedofficehoursTook ona littleextraTookmore than3 calls inone dayWentaboveandbeyondLearnedsomethingnewCreateda JiraSolved acase inoneresponseReceiveda positivesurveyMake 5solvesin a daySaid helloto myteammatesSolved anissue onthe phone

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a client log in
  2. Worked 1:1 with an agent
  3. Took a phone call
  4. Made an outbound call to a client
  5. Gave support to another agent
  6. Said goodbye to my teammates
  7. Answered a question on a Slack channel
  8. Engaged during team meeting
  9. Sent a case to ADI (new connectors name)
  10. Sent a case to Data
  11. Asked a question on a Slack channel
  12. Made sure to touch grass
  13. Talked to a new colleague
  14. Attended office hours
  15. Took on a little extra
  16. Took more than 3 calls in one day
  17. Went above and beyond
  18. Learned something new
  19. Created a Jira
  20. Solved a case in one response
  21. Received a positive survey
  22. Make 5 solves in a day
  23. Said hello to my teammates
  24. Solved an issue on the phone