Make 5solvesin a dayAttendedofficehoursSolved acase inoneresponseEngagedduringteammeetingAnswereda questionon a SlackchannelTook ona littleextraSent acase toDataSolved anissue onthe phoneTalked toa newcolleagueGavesupport toanotheragentSaid helloto myteammatesReceiveda positivesurveyTookmore than3 calls inone dayMade anoutboundcall to aclientTook aphonecallSaidgoodbye tomyteammatesWentaboveandbeyondLearnedsomethingnewMadesure totouchgrassCreateda JiraSent a caseto ADI (newconnectorsname)Helpeda clientlog inAsked aquestionon a SlackchannelWorked1:1 withan agentMake 5solvesin a dayAttendedofficehoursSolved acase inoneresponseEngagedduringteammeetingAnswereda questionon a SlackchannelTook ona littleextraSent acase toDataSolved anissue onthe phoneTalked toa newcolleagueGavesupport toanotheragentSaid helloto myteammatesReceiveda positivesurveyTookmore than3 calls inone dayMade anoutboundcall to aclientTook aphonecallSaidgoodbye tomyteammatesWentaboveandbeyondLearnedsomethingnewMadesure totouchgrassCreateda JiraSent a caseto ADI (newconnectorsname)Helpeda clientlog inAsked aquestionon a SlackchannelWorked1:1 withan agent

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make 5 solves in a day
  2. Attended office hours
  3. Solved a case in one response
  4. Engaged during team meeting
  5. Answered a question on a Slack channel
  6. Took on a little extra
  7. Sent a case to Data
  8. Solved an issue on the phone
  9. Talked to a new colleague
  10. Gave support to another agent
  11. Said hello to my teammates
  12. Received a positive survey
  13. Took more than 3 calls in one day
  14. Made an outbound call to a client
  15. Took a phone call
  16. Said goodbye to my teammates
  17. Went above and beyond
  18. Learned something new
  19. Made sure to touch grass
  20. Created a Jira
  21. Sent a case to ADI (new connectors name)
  22. Helped a client log in
  23. Asked a question on a Slack channel
  24. Worked 1:1 with an agent