Asked aquestionon a SlackchannelMake 5solvesin a daySolved anissue onthe phoneTalked toa newcolleagueMade anoutboundcall to aclientTookmore than3 calls inone dayHelpeda clientlog inTook aphonecallSent a caseto ADI (newconnectorsname)Madesure totouchgrassSent acase toDataCreateda JiraGavesupport toanotheragentEngagedduringteammeetingSaidgoodbye tomyteammatesAttendedofficehoursReceiveda positivesurveyWorked1:1 withan agentTook ona littleextraAnswereda questionon a SlackchannelSaid helloto myteammatesWentaboveandbeyondSolved acase inoneresponseLearnedsomethingnewAsked aquestionon a SlackchannelMake 5solvesin a daySolved anissue onthe phoneTalked toa newcolleagueMade anoutboundcall to aclientTookmore than3 calls inone dayHelpeda clientlog inTook aphonecallSent a caseto ADI (newconnectorsname)Madesure totouchgrassSent acase toDataCreateda JiraGavesupport toanotheragentEngagedduringteammeetingSaidgoodbye tomyteammatesAttendedofficehoursReceiveda positivesurveyWorked1:1 withan agentTook ona littleextraAnswereda questionon a SlackchannelSaid helloto myteammatesWentaboveandbeyondSolved acase inoneresponseLearnedsomethingnew

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a question on a Slack channel
  2. Make 5 solves in a day
  3. Solved an issue on the phone
  4. Talked to a new colleague
  5. Made an outbound call to a client
  6. Took more than 3 calls in one day
  7. Helped a client log in
  8. Took a phone call
  9. Sent a case to ADI (new connectors name)
  10. Made sure to touch grass
  11. Sent a case to Data
  12. Created a Jira
  13. Gave support to another agent
  14. Engaged during team meeting
  15. Said goodbye to my teammates
  16. Attended office hours
  17. Received a positive survey
  18. Worked 1:1 with an agent
  19. Took on a little extra
  20. Answered a question on a Slack channel
  21. Said hello to my teammates
  22. Went above and beyond
  23. Solved a case in one response
  24. Learned something new