Sent a caseto ADI (newconnectorsname)Make 5solvesin a dayTookmore than3 calls inone dayAnswereda questionon a SlackchannelGavesupport toanotheragentSaid helloto myteammatesWorked1:1 withan agentWentaboveandbeyondMade anoutboundcall to aclientAttendedofficehoursLearnedsomethingnewTalked toa newcolleagueSolved acase inoneresponseSaidgoodbye tomyteammatesCreateda JiraTook aphonecallMadesure totouchgrassAsked aquestionon a SlackchannelHelpeda clientlog inSolved anissue onthe phoneSent acase toDataTook ona littleextraEngagedduringteammeetingReceiveda positivesurveySent a caseto ADI (newconnectorsname)Make 5solvesin a dayTookmore than3 calls inone dayAnswereda questionon a SlackchannelGavesupport toanotheragentSaid helloto myteammatesWorked1:1 withan agentWentaboveandbeyondMade anoutboundcall to aclientAttendedofficehoursLearnedsomethingnewTalked toa newcolleagueSolved acase inoneresponseSaidgoodbye tomyteammatesCreateda JiraTook aphonecallMadesure totouchgrassAsked aquestionon a SlackchannelHelpeda clientlog inSolved anissue onthe phoneSent acase toDataTook ona littleextraEngagedduringteammeetingReceiveda positivesurvey

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a case to ADI (new connectors name)
  2. Make 5 solves in a day
  3. Took more than 3 calls in one day
  4. Answered a question on a Slack channel
  5. Gave support to another agent
  6. Said hello to my teammates
  7. Worked 1:1 with an agent
  8. Went above and beyond
  9. Made an outbound call to a client
  10. Attended office hours
  11. Learned something new
  12. Talked to a new colleague
  13. Solved a case in one response
  14. Said goodbye to my teammates
  15. Created a Jira
  16. Took a phone call
  17. Made sure to touch grass
  18. Asked a question on a Slack channel
  19. Helped a client log in
  20. Solved an issue on the phone
  21. Sent a case to Data
  22. Took on a little extra
  23. Engaged during team meeting
  24. Received a positive survey