Answereda questionon a SlackchannelMake 5solvesin a dayHelpeda clientlog inSaid helloto myteammatesSent acase toDataGavesupport toanotheragentWorked1:1 withan agentMadesure totouchgrassWentaboveandbeyondAttendedofficehoursEngagedduringteammeetingTookmore than3 calls inone dayMade anoutboundcall to aclientTook aphonecallSolved anissue onthe phoneSent a caseto ADI (newconnectorsname)Receiveda positivesurveyLearnedsomethingnewTook ona littleextraCreateda JiraSolved acase inoneresponseTalked toa newcolleagueAsked aquestionon a SlackchannelSaidgoodbye tomyteammatesAnswereda questionon a SlackchannelMake 5solvesin a dayHelpeda clientlog inSaid helloto myteammatesSent acase toDataGavesupport toanotheragentWorked1:1 withan agentMadesure totouchgrassWentaboveandbeyondAttendedofficehoursEngagedduringteammeetingTookmore than3 calls inone dayMade anoutboundcall to aclientTook aphonecallSolved anissue onthe phoneSent a caseto ADI (newconnectorsname)Receiveda positivesurveyLearnedsomethingnewTook ona littleextraCreateda JiraSolved acase inoneresponseTalked toa newcolleagueAsked aquestionon a SlackchannelSaidgoodbye tomyteammates

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a question on a Slack channel
  2. Make 5 solves in a day
  3. Helped a client log in
  4. Said hello to my teammates
  5. Sent a case to Data
  6. Gave support to another agent
  7. Worked 1:1 with an agent
  8. Made sure to touch grass
  9. Went above and beyond
  10. Attended office hours
  11. Engaged during team meeting
  12. Took more than 3 calls in one day
  13. Made an outbound call to a client
  14. Took a phone call
  15. Solved an issue on the phone
  16. Sent a case to ADI (new connectors name)
  17. Received a positive survey
  18. Learned something new
  19. Took on a little extra
  20. Created a Jira
  21. Solved a case in one response
  22. Talked to a new colleague
  23. Asked a question on a Slack channel
  24. Said goodbye to my teammates