Createda JiraAttendedofficehoursTook aphonecallSaid helloto myteammatesSolved anissue onthe phoneGavesupport toanotheragentLearnedsomethingnewTook ona littleextraWentaboveandbeyondMadesure totouchgrassSent a caseto ADI (newconnectorsname)Make 5solvesin a daySent acase toDataAnswereda questionon a SlackchannelMade anoutboundcall to aclientTalked toa newcolleagueSolved acase inoneresponseHelpeda clientlog inAsked aquestionon a SlackchannelWorked1:1 withan agentReceiveda positivesurveySaidgoodbye tomyteammatesEngagedduringteammeetingTookmore than3 calls inone dayCreateda JiraAttendedofficehoursTook aphonecallSaid helloto myteammatesSolved anissue onthe phoneGavesupport toanotheragentLearnedsomethingnewTook ona littleextraWentaboveandbeyondMadesure totouchgrassSent a caseto ADI (newconnectorsname)Make 5solvesin a daySent acase toDataAnswereda questionon a SlackchannelMade anoutboundcall to aclientTalked toa newcolleagueSolved acase inoneresponseHelpeda clientlog inAsked aquestionon a SlackchannelWorked1:1 withan agentReceiveda positivesurveySaidgoodbye tomyteammatesEngagedduringteammeetingTookmore than3 calls inone day

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a Jira
  2. Attended office hours
  3. Took a phone call
  4. Said hello to my teammates
  5. Solved an issue on the phone
  6. Gave support to another agent
  7. Learned something new
  8. Took on a little extra
  9. Went above and beyond
  10. Made sure to touch grass
  11. Sent a case to ADI (new connectors name)
  12. Make 5 solves in a day
  13. Sent a case to Data
  14. Answered a question on a Slack channel
  15. Made an outbound call to a client
  16. Talked to a new colleague
  17. Solved a case in one response
  18. Helped a client log in
  19. Asked a question on a Slack channel
  20. Worked 1:1 with an agent
  21. Received a positive survey
  22. Said goodbye to my teammates
  23. Engaged during team meeting
  24. Took more than 3 calls in one day