AttendedofficehoursSaid helloto myteammatesTalked toa newcolleagueSent acase toDataTookmore than3 calls inone dayReceiveda positivesurveySolved anissue onthe phoneWentaboveandbeyondAsked aquestionon a SlackchannelMade anoutboundcall to aclientTook ona littleextraEngagedduringteammeetingHelpeda clientlog inSolved acase inoneresponseTook aphonecallCreateda JiraSaidgoodbye tomyteammatesLearnedsomethingnewSent a caseto ADI (newconnectorsname)Worked1:1 withan agentGavesupport toanotheragentMake 5solvesin a dayAnswereda questionon a SlackchannelMadesure totouchgrassAttendedofficehoursSaid helloto myteammatesTalked toa newcolleagueSent acase toDataTookmore than3 calls inone dayReceiveda positivesurveySolved anissue onthe phoneWentaboveandbeyondAsked aquestionon a SlackchannelMade anoutboundcall to aclientTook ona littleextraEngagedduringteammeetingHelpeda clientlog inSolved acase inoneresponseTook aphonecallCreateda JiraSaidgoodbye tomyteammatesLearnedsomethingnewSent a caseto ADI (newconnectorsname)Worked1:1 withan agentGavesupport toanotheragentMake 5solvesin a dayAnswereda questionon a SlackchannelMadesure totouchgrass

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Attended office hours
  2. Said hello to my teammates
  3. Talked to a new colleague
  4. Sent a case to Data
  5. Took more than 3 calls in one day
  6. Received a positive survey
  7. Solved an issue on the phone
  8. Went above and beyond
  9. Asked a question on a Slack channel
  10. Made an outbound call to a client
  11. Took on a little extra
  12. Engaged during team meeting
  13. Helped a client log in
  14. Solved a case in one response
  15. Took a phone call
  16. Created a Jira
  17. Said goodbye to my teammates
  18. Learned something new
  19. Sent a case to ADI (new connectors name)
  20. Worked 1:1 with an agent
  21. Gave support to another agent
  22. Make 5 solves in a day
  23. Answered a question on a Slack channel
  24. Made sure to touch grass