Made anoutboundcall to aclientMadesure totouchgrassHelpeda clientlog inMake 5solvesin a dayAnswereda questionon a SlackchannelSent a caseto ADI (newconnectorsname)AttendedofficehoursTalked toa newcolleagueEngagedduringteammeetingSolved anissue onthe phoneSolved acase inoneresponseTookmore than3 calls inone dayTook aphonecallTook ona littleextraSent acase toDataWorked1:1 withan agentCreateda JiraGavesupport toanotheragentSaidgoodbye tomyteammatesSaid helloto myteammatesAsked aquestionon a SlackchannelWentaboveandbeyondLearnedsomethingnewReceiveda positivesurveyMade anoutboundcall to aclientMadesure totouchgrassHelpeda clientlog inMake 5solvesin a dayAnswereda questionon a SlackchannelSent a caseto ADI (newconnectorsname)AttendedofficehoursTalked toa newcolleagueEngagedduringteammeetingSolved anissue onthe phoneSolved acase inoneresponseTookmore than3 calls inone dayTook aphonecallTook ona littleextraSent acase toDataWorked1:1 withan agentCreateda JiraGavesupport toanotheragentSaidgoodbye tomyteammatesSaid helloto myteammatesAsked aquestionon a SlackchannelWentaboveandbeyondLearnedsomethingnewReceiveda positivesurvey

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made an outbound call to a client
  2. Made sure to touch grass
  3. Helped a client log in
  4. Make 5 solves in a day
  5. Answered a question on a Slack channel
  6. Sent a case to ADI (new connectors name)
  7. Attended office hours
  8. Talked to a new colleague
  9. Engaged during team meeting
  10. Solved an issue on the phone
  11. Solved a case in one response
  12. Took more than 3 calls in one day
  13. Took a phone call
  14. Took on a little extra
  15. Sent a case to Data
  16. Worked 1:1 with an agent
  17. Created a Jira
  18. Gave support to another agent
  19. Said goodbye to my teammates
  20. Said hello to my teammates
  21. Asked a question on a Slack channel
  22. Went above and beyond
  23. Learned something new
  24. Received a positive survey