Sent a caseto ADI (newconnectorsname)WentaboveandbeyondAsked aquestionon a SlackchannelSolved acase inoneresponseTalked toa newcolleagueSaid helloto myteammatesAnswereda questionon a SlackchannelTookmore than3 calls inone dayHelpeda clientlog inReceiveda positivesurveySent acase toDataLearnedsomethingnewSolved anissue onthe phoneTook ona littleextraCreateda JiraAttendedofficehoursWorked1:1 withan agentTook aphonecallMake 5solvesin a dayMade anoutboundcall to aclientEngagedduringteammeetingGavesupport toanotheragentMadesure totouchgrassSaidgoodbye tomyteammatesSent a caseto ADI (newconnectorsname)WentaboveandbeyondAsked aquestionon a SlackchannelSolved acase inoneresponseTalked toa newcolleagueSaid helloto myteammatesAnswereda questionon a SlackchannelTookmore than3 calls inone dayHelpeda clientlog inReceiveda positivesurveySent acase toDataLearnedsomethingnewSolved anissue onthe phoneTook ona littleextraCreateda JiraAttendedofficehoursWorked1:1 withan agentTook aphonecallMake 5solvesin a dayMade anoutboundcall to aclientEngagedduringteammeetingGavesupport toanotheragentMadesure totouchgrassSaidgoodbye tomyteammates

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a case to ADI (new connectors name)
  2. Went above and beyond
  3. Asked a question on a Slack channel
  4. Solved a case in one response
  5. Talked to a new colleague
  6. Said hello to my teammates
  7. Answered a question on a Slack channel
  8. Took more than 3 calls in one day
  9. Helped a client log in
  10. Received a positive survey
  11. Sent a case to Data
  12. Learned something new
  13. Solved an issue on the phone
  14. Took on a little extra
  15. Created a Jira
  16. Attended office hours
  17. Worked 1:1 with an agent
  18. Took a phone call
  19. Make 5 solves in a day
  20. Made an outbound call to a client
  21. Engaged during team meeting
  22. Gave support to another agent
  23. Made sure to touch grass
  24. Said goodbye to my teammates