Saidgoodbye tomyteammatesAnswereda questionon a SlackchannelLearnedsomethingnewTook ona littleextraSolved anissue onthe phoneTookmore than3 calls inone dayAttendedofficehoursCreateda JiraSolved acase inoneresponseGavesupport toanotheragentMake 5solvesin a dayTalked toa newcolleagueWorked1:1 withan agentMadesure totouchgrassReceiveda positivesurveyTook aphonecallSent a caseto ADI (newconnectorsname)Said helloto myteammatesMade anoutboundcall to aclientSent acase toDataHelpeda clientlog inWentaboveandbeyondAsked aquestionon a SlackchannelEngagedduringteammeetingSaidgoodbye tomyteammatesAnswereda questionon a SlackchannelLearnedsomethingnewTook ona littleextraSolved anissue onthe phoneTookmore than3 calls inone dayAttendedofficehoursCreateda JiraSolved acase inoneresponseGavesupport toanotheragentMake 5solvesin a dayTalked toa newcolleagueWorked1:1 withan agentMadesure totouchgrassReceiveda positivesurveyTook aphonecallSent a caseto ADI (newconnectorsname)Said helloto myteammatesMade anoutboundcall to aclientSent acase toDataHelpeda clientlog inWentaboveandbeyondAsked aquestionon a SlackchannelEngagedduringteammeeting

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said goodbye to my teammates
  2. Answered a question on a Slack channel
  3. Learned something new
  4. Took on a little extra
  5. Solved an issue on the phone
  6. Took more than 3 calls in one day
  7. Attended office hours
  8. Created a Jira
  9. Solved a case in one response
  10. Gave support to another agent
  11. Make 5 solves in a day
  12. Talked to a new colleague
  13. Worked 1:1 with an agent
  14. Made sure to touch grass
  15. Received a positive survey
  16. Took a phone call
  17. Sent a case to ADI (new connectors name)
  18. Said hello to my teammates
  19. Made an outbound call to a client
  20. Sent a case to Data
  21. Helped a client log in
  22. Went above and beyond
  23. Asked a question on a Slack channel
  24. Engaged during team meeting