Helpeda clientlog inReceiveda positivesurveyWorked1:1 withan agentWentaboveandbeyondTook ona littleextraTookmore than3 calls inone dayAttendedofficehoursSaid helloto myteammatesAnswereda questionon a SlackchannelSaidgoodbye tomyteammatesSolved acase inoneresponseSent a caseto ADI (newconnectorsname)Talked toa newcolleagueSent acase toDataEngagedduringteammeetingGavesupport toanotheragentMake 5solvesin a dayTook aphonecallLearnedsomethingnewMade anoutboundcall to aclientCreateda JiraMadesure totouchgrassAsked aquestionon a SlackchannelSolved anissue onthe phoneHelpeda clientlog inReceiveda positivesurveyWorked1:1 withan agentWentaboveandbeyondTook ona littleextraTookmore than3 calls inone dayAttendedofficehoursSaid helloto myteammatesAnswereda questionon a SlackchannelSaidgoodbye tomyteammatesSolved acase inoneresponseSent a caseto ADI (newconnectorsname)Talked toa newcolleagueSent acase toDataEngagedduringteammeetingGavesupport toanotheragentMake 5solvesin a dayTook aphonecallLearnedsomethingnewMade anoutboundcall to aclientCreateda JiraMadesure totouchgrassAsked aquestionon a SlackchannelSolved anissue onthe phone

Support Agent BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a client log in
  2. Received a positive survey
  3. Worked 1:1 with an agent
  4. Went above and beyond
  5. Took on a little extra
  6. Took more than 3 calls in one day
  7. Attended office hours
  8. Said hello to my teammates
  9. Answered a question on a Slack channel
  10. Said goodbye to my teammates
  11. Solved a case in one response
  12. Sent a case to ADI (new connectors name)
  13. Talked to a new colleague
  14. Sent a case to Data
  15. Engaged during team meeting
  16. Gave support to another agent
  17. Make 5 solves in a day
  18. Took a phone call
  19. Learned something new
  20. Made an outbound call to a client
  21. Created a Jira
  22. Made sure to touch grass
  23. Asked a question on a Slack channel
  24. Solved an issue on the phone