Fixed thecameradisplay ortablets in theDC officeGot stoppedin thehallway to fixsomething"real quick"Gotghostedby anend-userRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed atemporaryprofileerrorTyped adminpasswordwrong morethan onceReconnectedsomeone to theWi-Fi becausethey can't figureout howGotinterruptedby a user atlunch or on abreakSet up a newlaptop forsomeone whojust received anew onerecentlyRan firmwareupdates to fixa problemwith audio orvideoReinstalledanapplicationRe-enabledan accountthat wasdisabled dueto inactivitySent a ticketto Chadbecause he'sthe DTRWizardFixedsomeone'ssound notworking byswitching theoutput deviceResetsomeone'sMFATurned on aLine DisplayComputer/TVthat shut offrandomlyReplaceda workingperipheralSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyCompletedanoffboard oronboardHelped adirector orexecutiveFixed an out ofsupport devicebecause wehave no choiceGot ignored byeveryone afterasking an IT-relatedquestion inTeamsGotDarktracedwhile helpingsomeoneHelpedsomeoneactively ina meetingReset apassword fora productionemployeeGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixedsomethingmanually thatan automaticscript brokeFixed thestatic DNSissue throughControl PanelFixed anemail/TeamsissueFixed thecameradisplay ortablets in theDC officeGot stoppedin thehallway to fixsomething"real quick"Gotghostedby anend-userRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed atemporaryprofileerrorTyped adminpasswordwrong morethan onceReconnectedsomeone to theWi-Fi becausethey can't figureout howGotinterruptedby a user atlunch or on abreakSet up a newlaptop forsomeone whojust received anew onerecentlyRan firmwareupdates to fixa problemwith audio orvideoReinstalledanapplicationRe-enabledan accountthat wasdisabled dueto inactivitySent a ticketto Chadbecause he'sthe DTRWizardFixedsomeone'ssound notworking byswitching theoutput deviceResetsomeone'sMFATurned on aLine DisplayComputer/TVthat shut offrandomlyReplaceda workingperipheralSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyCompletedanoffboard oronboardHelped adirector orexecutiveFixed an out ofsupport devicebecause wehave no choiceGot ignored byeveryone afterasking an IT-relatedquestion inTeamsGotDarktracedwhile helpingsomeoneHelpedsomeoneactively ina meetingReset apassword fora productionemployeeGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixedsomethingmanually thatan automaticscript brokeFixed thestatic DNSissue throughControl PanelFixed anemail/Teamsissue

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed the camera display or tablets in the DC office
  2. Got stopped in the hallway to fix something "real quick"
  3. Got ghosted by an end-user
  4. Restart a PC that someone swore they already restarted but didn't
  5. Fixed a temporary profile error
  6. Typed admin password wrong more than once
  7. Reconnected someone to the Wi-Fi because they can't figure out how
  8. Got interrupted by a user at lunch or on a break
  9. Set up a new laptop for someone who just received a new one recently
  10. Ran firmware updates to fix a problem with audio or video
  11. Reinstalled an application
  12. Re-enabled an account that was disabled due to inactivity
  13. Sent a ticket to Chad because he's the DTR Wizard
  14. Fixed someone's sound not working by switching the output device
  15. Reset someone's MFA
  16. Turned on a Line Display Computer/TV that shut off randomly
  17. Replaced a working peripheral
  18. Set up a desk for someone that already had an office but got moved randomly
  19. Completed an offboard or onboard
  20. Helped a director or executive
  21. Fixed an out of support device because we have no choice
  22. Got ignored by everyone after asking an IT-related question in Teams
  23. Got Darktraced while helping someone
  24. Helped someone actively in a meeting
  25. Reset a password for a production employee
  26. Got told by another department that this is clearly an IT issue when its not
  27. Fixed something manually that an automatic script broke
  28. Fixed the static DNS issue through Control Panel
  29. Fixed an email/Teams issue