Fixed atemporaryprofileerrorGotghostedby anend-userFixed thecameradisplay ortablets in theDC officeFixedsomeone'ssound notworking byswitching theoutput deviceResetsomeone'sMFASent a ticketto Chadbecause he'sthe DTRWizardGot ignored byeveryone afterasking an IT-relatedquestion inTeamsGotDarktracedwhile helpingsomeoneSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyTyped adminpasswordwrong morethan onceFixed thestatic DNSissue throughControl PanelRestart a PCthat someoneswore theyalreadyrestarted butdidn'tRan firmwareupdates to fixa problemwith audio orvideoReinstalledanapplicationTurned on aLine DisplayComputer/TVthat shut offrandomlyGot stoppedin thehallway to fixsomething"real quick"Got told byanotherdepartment thatthis is clearlyan IT issuewhen its notCompletedanoffboard oronboardFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveGotinterruptedby a user atlunch or on abreakFixed anemail/TeamsissueRe-enabledan accountthat wasdisabled dueto inactivityHelpedsomeoneactively ina meetingReset apassword fora productionemployeeReconnectedsomeone to theWi-Fi becausethey can't figureout howReplaceda workingperipheralFixedsomethingmanually thatan automaticscript brokeSet up a newlaptop forsomeone whojust received anew onerecentlyFixed atemporaryprofileerrorGotghostedby anend-userFixed thecameradisplay ortablets in theDC officeFixedsomeone'ssound notworking byswitching theoutput deviceResetsomeone'sMFASent a ticketto Chadbecause he'sthe DTRWizardGot ignored byeveryone afterasking an IT-relatedquestion inTeamsGotDarktracedwhile helpingsomeoneSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyTyped adminpasswordwrong morethan onceFixed thestatic DNSissue throughControl PanelRestart a PCthat someoneswore theyalreadyrestarted butdidn'tRan firmwareupdates to fixa problemwith audio orvideoReinstalledanapplicationTurned on aLine DisplayComputer/TVthat shut offrandomlyGot stoppedin thehallway to fixsomething"real quick"Got told byanotherdepartment thatthis is clearlyan IT issuewhen its notCompletedanoffboard oronboardFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveGotinterruptedby a user atlunch or on abreakFixed anemail/TeamsissueRe-enabledan accountthat wasdisabled dueto inactivityHelpedsomeoneactively ina meetingReset apassword fora productionemployeeReconnectedsomeone to theWi-Fi becausethey can't figureout howReplaceda workingperipheralFixedsomethingmanually thatan automaticscript brokeSet up a newlaptop forsomeone whojust received anew onerecently

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed a temporary profile error
  2. Got ghosted by an end-user
  3. Fixed the camera display or tablets in the DC office
  4. Fixed someone's sound not working by switching the output device
  5. Reset someone's MFA
  6. Sent a ticket to Chad because he's the DTR Wizard
  7. Got ignored by everyone after asking an IT-related question in Teams
  8. Got Darktraced while helping someone
  9. Set up a desk for someone that already had an office but got moved randomly
  10. Typed admin password wrong more than once
  11. Fixed the static DNS issue through Control Panel
  12. Restart a PC that someone swore they already restarted but didn't
  13. Ran firmware updates to fix a problem with audio or video
  14. Reinstalled an application
  15. Turned on a Line Display Computer/TV that shut off randomly
  16. Got stopped in the hallway to fix something "real quick"
  17. Got told by another department that this is clearly an IT issue when its not
  18. Completed an offboard or onboard
  19. Fixed an out of support device because we have no choice
  20. Helped a director or executive
  21. Got interrupted by a user at lunch or on a break
  22. Fixed an email/Teams issue
  23. Re-enabled an account that was disabled due to inactivity
  24. Helped someone actively in a meeting
  25. Reset a password for a production employee
  26. Reconnected someone to the Wi-Fi because they can't figure out how
  27. Replaced a working peripheral
  28. Fixed something manually that an automatic script broke
  29. Set up a new laptop for someone who just received a new one recently