Set up a deskfor someonethat alreadyhad an officebut got movedrandomlyFixed thecameradisplay ortablets in theDC officeHelpedsomeoneactively ina meetingGotghostedby anend-userReinstalledanapplicationReplaceda workingperipheralFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveTurned on aLine DisplayComputer/TVthat shut offrandomlyFixedsomeone'ssound notworking byswitching theoutput deviceSent a ticketto Chadbecause he'sthe DTRWizardGotDarktracedwhile helpingsomeoneGot stoppedin thehallway to fixsomething"real quick"Re-enabledan accountthat wasdisabled dueto inactivityReset apassword fora productionemployeeCompletedanoffboard oronboardFixed thestatic DNSissue throughControl PanelGotinterruptedby a user atlunch or on abreakRan firmwareupdates to fixa problemwith audio orvideoFixedsomethingmanually thatan automaticscript brokeFixed atemporaryprofileerrorGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixed anemail/TeamsissueRestart a PCthat someoneswore theyalreadyrestarted butdidn'tGot ignored byeveryone afterasking an IT-relatedquestion inTeamsTyped adminpasswordwrong morethan onceResetsomeone'sMFAReconnectedsomeone to theWi-Fi becausethey can't figureout howSet up a newlaptop forsomeone whojust received anew onerecentlySet up a deskfor someonethat alreadyhad an officebut got movedrandomlyFixed thecameradisplay ortablets in theDC officeHelpedsomeoneactively ina meetingGotghostedby anend-userReinstalledanapplicationReplaceda workingperipheralFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveTurned on aLine DisplayComputer/TVthat shut offrandomlyFixedsomeone'ssound notworking byswitching theoutput deviceSent a ticketto Chadbecause he'sthe DTRWizardGotDarktracedwhile helpingsomeoneGot stoppedin thehallway to fixsomething"real quick"Re-enabledan accountthat wasdisabled dueto inactivityReset apassword fora productionemployeeCompletedanoffboard oronboardFixed thestatic DNSissue throughControl PanelGotinterruptedby a user atlunch or on abreakRan firmwareupdates to fixa problemwith audio orvideoFixedsomethingmanually thatan automaticscript brokeFixed atemporaryprofileerrorGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixed anemail/TeamsissueRestart a PCthat someoneswore theyalreadyrestarted butdidn'tGot ignored byeveryone afterasking an IT-relatedquestion inTeamsTyped adminpasswordwrong morethan onceResetsomeone'sMFAReconnectedsomeone to theWi-Fi becausethey can't figureout howSet up a newlaptop forsomeone whojust received anew onerecently

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a desk for someone that already had an office but got moved randomly
  2. Fixed the camera display or tablets in the DC office
  3. Helped someone actively in a meeting
  4. Got ghosted by an end-user
  5. Reinstalled an application
  6. Replaced a working peripheral
  7. Fixed an out of support device because we have no choice
  8. Helped a director or executive
  9. Turned on a Line Display Computer/TV that shut off randomly
  10. Fixed someone's sound not working by switching the output device
  11. Sent a ticket to Chad because he's the DTR Wizard
  12. Got Darktraced while helping someone
  13. Got stopped in the hallway to fix something "real quick"
  14. Re-enabled an account that was disabled due to inactivity
  15. Reset a password for a production employee
  16. Completed an offboard or onboard
  17. Fixed the static DNS issue through Control Panel
  18. Got interrupted by a user at lunch or on a break
  19. Ran firmware updates to fix a problem with audio or video
  20. Fixed something manually that an automatic script broke
  21. Fixed a temporary profile error
  22. Got told by another department that this is clearly an IT issue when its not
  23. Fixed an email/Teams issue
  24. Restart a PC that someone swore they already restarted but didn't
  25. Got ignored by everyone after asking an IT-related question in Teams
  26. Typed admin password wrong more than once
  27. Reset someone's MFA
  28. Reconnected someone to the Wi-Fi because they can't figure out how
  29. Set up a new laptop for someone who just received a new one recently