Fixed atemporaryprofileerrorGotinterruptedby a user atlunch or on abreakReplaceda workingperipheralGotDarktracedwhile helpingsomeoneGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGotghostedby anend-userTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceRe-enabledan accountthat wasdisabled dueto inactivityFixed thecameradisplay ortablets in theDC officeReconnectedsomeone to theWi-Fi becausethey can't figureout howReinstalledanapplicationTurned on aLine DisplayComputer/TVthat shut offrandomlyCompletedanoffboard oronboardHelped adirector orexecutiveFixed anemail/TeamsissueSent a ticketto Chadbecause he'sthe DTRWizardHelpedsomeoneactively ina meetingResetsomeone'sMFAGot ignored byeveryone afterasking an IT-relatedquestion inTeamsSet up a newlaptop forsomeone whojust received anew onerecentlyFixed an out ofsupport devicebecause wehave no choiceRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed thestatic DNSissue throughControl PanelFixedsomethingmanually thatan automaticscript brokeReset apassword fora productionemployeeGot stoppedin thehallway to fixsomething"real quick"Set up a deskfor someonethat alreadyhad an officebut got movedrandomlyRan firmwareupdates to fixa problemwith audio orvideoFixed atemporaryprofileerrorGotinterruptedby a user atlunch or on abreakReplaceda workingperipheralGotDarktracedwhile helpingsomeoneGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGotghostedby anend-userTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceRe-enabledan accountthat wasdisabled dueto inactivityFixed thecameradisplay ortablets in theDC officeReconnectedsomeone to theWi-Fi becausethey can't figureout howReinstalledanapplicationTurned on aLine DisplayComputer/TVthat shut offrandomlyCompletedanoffboard oronboardHelped adirector orexecutiveFixed anemail/TeamsissueSent a ticketto Chadbecause he'sthe DTRWizardHelpedsomeoneactively ina meetingResetsomeone'sMFAGot ignored byeveryone afterasking an IT-relatedquestion inTeamsSet up a newlaptop forsomeone whojust received anew onerecentlyFixed an out ofsupport devicebecause wehave no choiceRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed thestatic DNSissue throughControl PanelFixedsomethingmanually thatan automaticscript brokeReset apassword fora productionemployeeGot stoppedin thehallway to fixsomething"real quick"Set up a deskfor someonethat alreadyhad an officebut got movedrandomlyRan firmwareupdates to fixa problemwith audio orvideo

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed a temporary profile error
  2. Got interrupted by a user at lunch or on a break
  3. Replaced a working peripheral
  4. Got Darktraced while helping someone
  5. Got told by another department that this is clearly an IT issue when its not
  6. Got ghosted by an end-user
  7. Typed admin password wrong more than once
  8. Fixed someone's sound not working by switching the output device
  9. Re-enabled an account that was disabled due to inactivity
  10. Fixed the camera display or tablets in the DC office
  11. Reconnected someone to the Wi-Fi because they can't figure out how
  12. Reinstalled an application
  13. Turned on a Line Display Computer/TV that shut off randomly
  14. Completed an offboard or onboard
  15. Helped a director or executive
  16. Fixed an email/Teams issue
  17. Sent a ticket to Chad because he's the DTR Wizard
  18. Helped someone actively in a meeting
  19. Reset someone's MFA
  20. Got ignored by everyone after asking an IT-related question in Teams
  21. Set up a new laptop for someone who just received a new one recently
  22. Fixed an out of support device because we have no choice
  23. Restart a PC that someone swore they already restarted but didn't
  24. Fixed the static DNS issue through Control Panel
  25. Fixed something manually that an automatic script broke
  26. Reset a password for a production employee
  27. Got stopped in the hallway to fix something "real quick"
  28. Set up a desk for someone that already had an office but got moved randomly
  29. Ran firmware updates to fix a problem with audio or video