Fixedsomethingmanually thatan automaticscript brokeFixed anemail/TeamsissueFixed thestatic DNSissue throughControl PanelFixed an out ofsupport devicebecause wehave no choiceTurned on aLine DisplayComputer/TVthat shut offrandomlyResetsomeone'sMFASet up a deskfor someonethat alreadyhad an officebut got movedrandomlyFixed atemporaryprofileerrorRestart a PCthat someoneswore theyalreadyrestarted butdidn'tHelpedsomeoneactively ina meetingReconnectedsomeone to theWi-Fi becausethey can't figureout howTyped adminpasswordwrong morethan onceHelped adirector orexecutiveGotghostedby anend-userFixedsomeone'ssound notworking byswitching theoutput deviceSent a ticketto Chadbecause he'sthe DTRWizardRan firmwareupdates to fixa problemwith audio orvideoGot stoppedin thehallway to fixsomething"real quick"ReinstalledanapplicationReplaceda workingperipheralGotDarktracedwhile helpingsomeoneGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGot ignored byeveryone afterasking an IT-relatedquestion inTeamsSet up a newlaptop forsomeone whojust received anew onerecentlyRe-enabledan accountthat wasdisabled dueto inactivityCompletedanoffboard oronboardReset apassword fora productionemployeeFixed thecameradisplay ortablets in theDC officeGotinterruptedby a user atlunch or on abreakFixedsomethingmanually thatan automaticscript brokeFixed anemail/TeamsissueFixed thestatic DNSissue throughControl PanelFixed an out ofsupport devicebecause wehave no choiceTurned on aLine DisplayComputer/TVthat shut offrandomlyResetsomeone'sMFASet up a deskfor someonethat alreadyhad an officebut got movedrandomlyFixed atemporaryprofileerrorRestart a PCthat someoneswore theyalreadyrestarted butdidn'tHelpedsomeoneactively ina meetingReconnectedsomeone to theWi-Fi becausethey can't figureout howTyped adminpasswordwrong morethan onceHelped adirector orexecutiveGotghostedby anend-userFixedsomeone'ssound notworking byswitching theoutput deviceSent a ticketto Chadbecause he'sthe DTRWizardRan firmwareupdates to fixa problemwith audio orvideoGot stoppedin thehallway to fixsomething"real quick"ReinstalledanapplicationReplaceda workingperipheralGotDarktracedwhile helpingsomeoneGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGot ignored byeveryone afterasking an IT-relatedquestion inTeamsSet up a newlaptop forsomeone whojust received anew onerecentlyRe-enabledan accountthat wasdisabled dueto inactivityCompletedanoffboard oronboardReset apassword fora productionemployeeFixed thecameradisplay ortablets in theDC officeGotinterruptedby a user atlunch or on abreak

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed something manually that an automatic script broke
  2. Fixed an email/Teams issue
  3. Fixed the static DNS issue through Control Panel
  4. Fixed an out of support device because we have no choice
  5. Turned on a Line Display Computer/TV that shut off randomly
  6. Reset someone's MFA
  7. Set up a desk for someone that already had an office but got moved randomly
  8. Fixed a temporary profile error
  9. Restart a PC that someone swore they already restarted but didn't
  10. Helped someone actively in a meeting
  11. Reconnected someone to the Wi-Fi because they can't figure out how
  12. Typed admin password wrong more than once
  13. Helped a director or executive
  14. Got ghosted by an end-user
  15. Fixed someone's sound not working by switching the output device
  16. Sent a ticket to Chad because he's the DTR Wizard
  17. Ran firmware updates to fix a problem with audio or video
  18. Got stopped in the hallway to fix something "real quick"
  19. Reinstalled an application
  20. Replaced a working peripheral
  21. Got Darktraced while helping someone
  22. Got told by another department that this is clearly an IT issue when its not
  23. Got ignored by everyone after asking an IT-related question in Teams
  24. Set up a new laptop for someone who just received a new one recently
  25. Re-enabled an account that was disabled due to inactivity
  26. Completed an offboard or onboard
  27. Reset a password for a production employee
  28. Fixed the camera display or tablets in the DC office
  29. Got interrupted by a user at lunch or on a break