Got told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixedsomethingmanually thatan automaticscript brokeReplaceda workingperipheralGotinterruptedby a user atlunch or on abreakSet up a newlaptop forsomeone whojust received anew onerecentlySet up a deskfor someonethat alreadyhad an officebut got movedrandomlyHelpedsomeoneactively ina meetingRan firmwareupdates to fixa problemwith audio orvideoFixedsomeone'ssound notworking byswitching theoutput deviceTyped adminpasswordwrong morethan onceCompletedanoffboard oronboardResetsomeone'sMFARestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed atemporaryprofileerrorGotghostedby anend-userSent a ticketto Chadbecause he'sthe DTRWizardReset apassword fora productionemployeeReconnectedsomeone to theWi-Fi becausethey can't figureout howGotDarktracedwhile helpingsomeoneFixed anemail/TeamsissueGot ignored byeveryone afterasking an IT-relatedquestion inTeamsReinstalledanapplicationFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveGot stoppedin thehallway to fixsomething"real quick"Fixed thestatic DNSissue throughControl PanelRe-enabledan accountthat wasdisabled dueto inactivityTurned on aLine DisplayComputer/TVthat shut offrandomlyFixed thecameradisplay ortablets in theDC officeGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notFixedsomethingmanually thatan automaticscript brokeReplaceda workingperipheralGotinterruptedby a user atlunch or on abreakSet up a newlaptop forsomeone whojust received anew onerecentlySet up a deskfor someonethat alreadyhad an officebut got movedrandomlyHelpedsomeoneactively ina meetingRan firmwareupdates to fixa problemwith audio orvideoFixedsomeone'ssound notworking byswitching theoutput deviceTyped adminpasswordwrong morethan onceCompletedanoffboard oronboardResetsomeone'sMFARestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed atemporaryprofileerrorGotghostedby anend-userSent a ticketto Chadbecause he'sthe DTRWizardReset apassword fora productionemployeeReconnectedsomeone to theWi-Fi becausethey can't figureout howGotDarktracedwhile helpingsomeoneFixed anemail/TeamsissueGot ignored byeveryone afterasking an IT-relatedquestion inTeamsReinstalledanapplicationFixed an out ofsupport devicebecause wehave no choiceHelped adirector orexecutiveGot stoppedin thehallway to fixsomething"real quick"Fixed thestatic DNSissue throughControl PanelRe-enabledan accountthat wasdisabled dueto inactivityTurned on aLine DisplayComputer/TVthat shut offrandomlyFixed thecameradisplay ortablets in theDC office

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got told by another department that this is clearly an IT issue when its not
  2. Fixed something manually that an automatic script broke
  3. Replaced a working peripheral
  4. Got interrupted by a user at lunch or on a break
  5. Set up a new laptop for someone who just received a new one recently
  6. Set up a desk for someone that already had an office but got moved randomly
  7. Helped someone actively in a meeting
  8. Ran firmware updates to fix a problem with audio or video
  9. Fixed someone's sound not working by switching the output device
  10. Typed admin password wrong more than once
  11. Completed an offboard or onboard
  12. Reset someone's MFA
  13. Restart a PC that someone swore they already restarted but didn't
  14. Fixed a temporary profile error
  15. Got ghosted by an end-user
  16. Sent a ticket to Chad because he's the DTR Wizard
  17. Reset a password for a production employee
  18. Reconnected someone to the Wi-Fi because they can't figure out how
  19. Got Darktraced while helping someone
  20. Fixed an email/Teams issue
  21. Got ignored by everyone after asking an IT-related question in Teams
  22. Reinstalled an application
  23. Fixed an out of support device because we have no choice
  24. Helped a director or executive
  25. Got stopped in the hallway to fix something "real quick"
  26. Fixed the static DNS issue through Control Panel
  27. Re-enabled an account that was disabled due to inactivity
  28. Turned on a Line Display Computer/TV that shut off randomly
  29. Fixed the camera display or tablets in the DC office