Fixedsomeone'ssound notworking byswitching theoutput deviceGotinterruptedby a user atlunch or on abreakSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyReset apassword fora productionemployeeSent a ticketto Chadbecause he'sthe DTRWizardReplaceda workingperipheralTyped adminpasswordwrong morethan onceSet up a newlaptop forsomeone whojust received anew onerecentlyRan firmwareupdates to fixa problemwith audio orvideoGotDarktracedwhile helpingsomeoneGot stoppedin thehallway to fixsomething"real quick"Helpedsomeoneactively ina meetingGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed anemail/TeamsissueFixed thecameradisplay ortablets in theDC officeHelped adirector orexecutiveFixed an out ofsupport devicebecause wehave no choiceResetsomeone'sMFAGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelReinstalledanapplicationReconnectedsomeone to theWi-Fi becausethey can't figureout howCompletedanoffboard oronboardFixedsomethingmanually thatan automaticscript brokeGotghostedby anend-userRe-enabledan accountthat wasdisabled dueto inactivityTurned on aLine DisplayComputer/TVthat shut offrandomlyFixed atemporaryprofileerrorFixedsomeone'ssound notworking byswitching theoutput deviceGotinterruptedby a user atlunch or on abreakSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyReset apassword fora productionemployeeSent a ticketto Chadbecause he'sthe DTRWizardReplaceda workingperipheralTyped adminpasswordwrong morethan onceSet up a newlaptop forsomeone whojust received anew onerecentlyRan firmwareupdates to fixa problemwith audio orvideoGotDarktracedwhile helpingsomeoneGot stoppedin thehallway to fixsomething"real quick"Helpedsomeoneactively ina meetingGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed anemail/TeamsissueFixed thecameradisplay ortablets in theDC officeHelped adirector orexecutiveFixed an out ofsupport devicebecause wehave no choiceResetsomeone'sMFAGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelReinstalledanapplicationReconnectedsomeone to theWi-Fi becausethey can't figureout howCompletedanoffboard oronboardFixedsomethingmanually thatan automaticscript brokeGotghostedby anend-userRe-enabledan accountthat wasdisabled dueto inactivityTurned on aLine DisplayComputer/TVthat shut offrandomlyFixed atemporaryprofileerror

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed someone's sound not working by switching the output device
  2. Got interrupted by a user at lunch or on a break
  3. Set up a desk for someone that already had an office but got moved randomly
  4. Reset a password for a production employee
  5. Sent a ticket to Chad because he's the DTR Wizard
  6. Replaced a working peripheral
  7. Typed admin password wrong more than once
  8. Set up a new laptop for someone who just received a new one recently
  9. Ran firmware updates to fix a problem with audio or video
  10. Got Darktraced while helping someone
  11. Got stopped in the hallway to fix something "real quick"
  12. Helped someone actively in a meeting
  13. Got told by another department that this is clearly an IT issue when its not
  14. Restart a PC that someone swore they already restarted but didn't
  15. Fixed an email/Teams issue
  16. Fixed the camera display or tablets in the DC office
  17. Helped a director or executive
  18. Fixed an out of support device because we have no choice
  19. Reset someone's MFA
  20. Got ignored by everyone after asking an IT-related question in Teams
  21. Fixed the static DNS issue through Control Panel
  22. Reinstalled an application
  23. Reconnected someone to the Wi-Fi because they can't figure out how
  24. Completed an offboard or onboard
  25. Fixed something manually that an automatic script broke
  26. Got ghosted by an end-user
  27. Re-enabled an account that was disabled due to inactivity
  28. Turned on a Line Display Computer/TV that shut off randomly
  29. Fixed a temporary profile error