Fixed thestatic DNSissue throughControl PanelCompletedanoffboard oronboardGotDarktracedwhile helpingsomeoneHelped adirector orexecutiveReplaceda workingperipheralRe-enabledan accountthat wasdisabled dueto inactivityReconnectedsomeone to theWi-Fi becausethey can't figureout howGot stoppedin thehallway to fixsomething"real quick"Fixed thecameradisplay ortablets in theDC officeFixed atemporaryprofileerrorGotinterruptedby a user atlunch or on abreakFixedsomethingmanually thatan automaticscript brokeFixedsomeone'ssound notworking byswitching theoutput deviceFixed an out ofsupport devicebecause wehave no choiceReset apassword fora productionemployeeSent a ticketto Chadbecause he'sthe DTRWizardReinstalledanapplicationRan firmwareupdates to fixa problemwith audio orvideoTurned on aLine DisplayComputer/TVthat shut offrandomlyTyped adminpasswordwrong morethan onceHelpedsomeoneactively ina meetingGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGotghostedby anend-userGot ignored byeveryone afterasking an IT-relatedquestion inTeamsRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed anemail/TeamsissueSet up a newlaptop forsomeone whojust received anew onerecentlySet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFAFixed thestatic DNSissue throughControl PanelCompletedanoffboard oronboardGotDarktracedwhile helpingsomeoneHelped adirector orexecutiveReplaceda workingperipheralRe-enabledan accountthat wasdisabled dueto inactivityReconnectedsomeone to theWi-Fi becausethey can't figureout howGot stoppedin thehallway to fixsomething"real quick"Fixed thecameradisplay ortablets in theDC officeFixed atemporaryprofileerrorGotinterruptedby a user atlunch or on abreakFixedsomethingmanually thatan automaticscript brokeFixedsomeone'ssound notworking byswitching theoutput deviceFixed an out ofsupport devicebecause wehave no choiceReset apassword fora productionemployeeSent a ticketto Chadbecause he'sthe DTRWizardReinstalledanapplicationRan firmwareupdates to fixa problemwith audio orvideoTurned on aLine DisplayComputer/TVthat shut offrandomlyTyped adminpasswordwrong morethan onceHelpedsomeoneactively ina meetingGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notGotghostedby anend-userGot ignored byeveryone afterasking an IT-relatedquestion inTeamsRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed anemail/TeamsissueSet up a newlaptop forsomeone whojust received anew onerecentlySet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFA

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed the static DNS issue through Control Panel
  2. Completed an offboard or onboard
  3. Got Darktraced while helping someone
  4. Helped a director or executive
  5. Replaced a working peripheral
  6. Re-enabled an account that was disabled due to inactivity
  7. Reconnected someone to the Wi-Fi because they can't figure out how
  8. Got stopped in the hallway to fix something "real quick"
  9. Fixed the camera display or tablets in the DC office
  10. Fixed a temporary profile error
  11. Got interrupted by a user at lunch or on a break
  12. Fixed something manually that an automatic script broke
  13. Fixed someone's sound not working by switching the output device
  14. Fixed an out of support device because we have no choice
  15. Reset a password for a production employee
  16. Sent a ticket to Chad because he's the DTR Wizard
  17. Reinstalled an application
  18. Ran firmware updates to fix a problem with audio or video
  19. Turned on a Line Display Computer/TV that shut off randomly
  20. Typed admin password wrong more than once
  21. Helped someone actively in a meeting
  22. Got told by another department that this is clearly an IT issue when its not
  23. Got ghosted by an end-user
  24. Got ignored by everyone after asking an IT-related question in Teams
  25. Restart a PC that someone swore they already restarted but didn't
  26. Fixed an email/Teams issue
  27. Set up a new laptop for someone who just received a new one recently
  28. Set up a desk for someone that already had an office but got moved randomly
  29. Reset someone's MFA