Gotghostedby anend-userFixedsomethingmanually thatan automaticscript brokeReplaceda workingperipheralGot stoppedin thehallway to fixsomething"real quick"Set up a newlaptop forsomeone whojust received anew onerecentlyFixed atemporaryprofileerrorFixed an out ofsupport devicebecause wehave no choiceTurned on aLine DisplayComputer/TVthat shut offrandomlyTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceHelped adirector orexecutiveReinstalledanapplicationSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFAGotinterruptedby a user atlunch or on abreakReconnectedsomeone to theWi-Fi becausethey can't figureout howSent a ticketto Chadbecause he'sthe DTRWizardGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notRe-enabledan accountthat wasdisabled dueto inactivityCompletedanoffboard oronboardHelpedsomeoneactively ina meetingReset apassword fora productionemployeeRan firmwareupdates to fixa problemwith audio orvideoFixed anemail/TeamsissueGotDarktracedwhile helpingsomeoneGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed thecameradisplay ortablets in theDC officeGotghostedby anend-userFixedsomethingmanually thatan automaticscript brokeReplaceda workingperipheralGot stoppedin thehallway to fixsomething"real quick"Set up a newlaptop forsomeone whojust received anew onerecentlyFixed atemporaryprofileerrorFixed an out ofsupport devicebecause wehave no choiceTurned on aLine DisplayComputer/TVthat shut offrandomlyTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceHelped adirector orexecutiveReinstalledanapplicationSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFAGotinterruptedby a user atlunch or on abreakReconnectedsomeone to theWi-Fi becausethey can't figureout howSent a ticketto Chadbecause he'sthe DTRWizardGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notRe-enabledan accountthat wasdisabled dueto inactivityCompletedanoffboard oronboardHelpedsomeoneactively ina meetingReset apassword fora productionemployeeRan firmwareupdates to fixa problemwith audio orvideoFixed anemail/TeamsissueGotDarktracedwhile helpingsomeoneGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelRestart a PCthat someoneswore theyalreadyrestarted butdidn'tFixed thecameradisplay ortablets in theDC office

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got ghosted by an end-user
  2. Fixed something manually that an automatic script broke
  3. Replaced a working peripheral
  4. Got stopped in the hallway to fix something "real quick"
  5. Set up a new laptop for someone who just received a new one recently
  6. Fixed a temporary profile error
  7. Fixed an out of support device because we have no choice
  8. Turned on a Line Display Computer/TV that shut off randomly
  9. Typed admin password wrong more than once
  10. Fixed someone's sound not working by switching the output device
  11. Helped a director or executive
  12. Reinstalled an application
  13. Set up a desk for someone that already had an office but got moved randomly
  14. Reset someone's MFA
  15. Got interrupted by a user at lunch or on a break
  16. Reconnected someone to the Wi-Fi because they can't figure out how
  17. Sent a ticket to Chad because he's the DTR Wizard
  18. Got told by another department that this is clearly an IT issue when its not
  19. Re-enabled an account that was disabled due to inactivity
  20. Completed an offboard or onboard
  21. Helped someone actively in a meeting
  22. Reset a password for a production employee
  23. Ran firmware updates to fix a problem with audio or video
  24. Fixed an email/Teams issue
  25. Got Darktraced while helping someone
  26. Got ignored by everyone after asking an IT-related question in Teams
  27. Fixed the static DNS issue through Control Panel
  28. Restart a PC that someone swore they already restarted but didn't
  29. Fixed the camera display or tablets in the DC office