Reconnectedsomeone to theWi-Fi becausethey can't figureout howGotghostedby anend-userRestart a PCthat someoneswore theyalreadyrestarted butdidn'tReset apassword fora productionemployeeResetsomeone'sMFAFixed thestatic DNSissue throughControl PanelTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceRan firmwareupdates to fixa problemwith audio orvideoGotDarktracedwhile helpingsomeoneReinstalledanapplicationFixedsomethingmanually thatan automaticscript brokeFixed thecameradisplay ortablets in theDC officeReplaceda workingperipheralFixed anemail/TeamsissueGot stoppedin thehallway to fixsomething"real quick"Helpedsomeoneactively ina meetingSet up a newlaptop forsomeone whojust received anew onerecentlyHelped adirector orexecutiveSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyGotinterruptedby a user atlunch or on abreakRe-enabledan accountthat wasdisabled dueto inactivityFixed an out ofsupport devicebecause wehave no choiceFixed atemporaryprofileerrorCompletedanoffboard oronboardSent a ticketto Chadbecause he'sthe DTRWizardGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notTurned on aLine DisplayComputer/TVthat shut offrandomlyGot ignored byeveryone afterasking an IT-relatedquestion inTeamsReconnectedsomeone to theWi-Fi becausethey can't figureout howGotghostedby anend-userRestart a PCthat someoneswore theyalreadyrestarted butdidn'tReset apassword fora productionemployeeResetsomeone'sMFAFixed thestatic DNSissue throughControl PanelTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceRan firmwareupdates to fixa problemwith audio orvideoGotDarktracedwhile helpingsomeoneReinstalledanapplicationFixedsomethingmanually thatan automaticscript brokeFixed thecameradisplay ortablets in theDC officeReplaceda workingperipheralFixed anemail/TeamsissueGot stoppedin thehallway to fixsomething"real quick"Helpedsomeoneactively ina meetingSet up a newlaptop forsomeone whojust received anew onerecentlyHelped adirector orexecutiveSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyGotinterruptedby a user atlunch or on abreakRe-enabledan accountthat wasdisabled dueto inactivityFixed an out ofsupport devicebecause wehave no choiceFixed atemporaryprofileerrorCompletedanoffboard oronboardSent a ticketto Chadbecause he'sthe DTRWizardGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notTurned on aLine DisplayComputer/TVthat shut offrandomlyGot ignored byeveryone afterasking an IT-relatedquestion inTeams

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reconnected someone to the Wi-Fi because they can't figure out how
  2. Got ghosted by an end-user
  3. Restart a PC that someone swore they already restarted but didn't
  4. Reset a password for a production employee
  5. Reset someone's MFA
  6. Fixed the static DNS issue through Control Panel
  7. Typed admin password wrong more than once
  8. Fixed someone's sound not working by switching the output device
  9. Ran firmware updates to fix a problem with audio or video
  10. Got Darktraced while helping someone
  11. Reinstalled an application
  12. Fixed something manually that an automatic script broke
  13. Fixed the camera display or tablets in the DC office
  14. Replaced a working peripheral
  15. Fixed an email/Teams issue
  16. Got stopped in the hallway to fix something "real quick"
  17. Helped someone actively in a meeting
  18. Set up a new laptop for someone who just received a new one recently
  19. Helped a director or executive
  20. Set up a desk for someone that already had an office but got moved randomly
  21. Got interrupted by a user at lunch or on a break
  22. Re-enabled an account that was disabled due to inactivity
  23. Fixed an out of support device because we have no choice
  24. Fixed a temporary profile error
  25. Completed an offboard or onboard
  26. Sent a ticket to Chad because he's the DTR Wizard
  27. Got told by another department that this is clearly an IT issue when its not
  28. Turned on a Line Display Computer/TV that shut off randomly
  29. Got ignored by everyone after asking an IT-related question in Teams