Fixed atemporaryprofileerrorReplaceda workingperipheralGot stoppedin thehallway to fixsomething"real quick"Got told byanotherdepartment thatthis is clearlyan IT issuewhen its notCompletedanoffboard oronboardFixed an out ofsupport devicebecause wehave no choiceGotghostedby anend-userSet up a newlaptop forsomeone whojust received anew onerecentlyReset apassword fora productionemployeeRan firmwareupdates to fixa problemwith audio orvideoSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFAFixed anemail/TeamsissueReconnectedsomeone to theWi-Fi becausethey can't figureout howFixedsomethingmanually thatan automaticscript brokeHelpedsomeoneactively ina meetingTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceGotDarktracedwhile helpingsomeoneGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelFixed thecameradisplay ortablets in theDC officeTurned on aLine DisplayComputer/TVthat shut offrandomlySent a ticketto Chadbecause he'sthe DTRWizardRestart a PCthat someoneswore theyalreadyrestarted butdidn'tReinstalledanapplicationHelped adirector orexecutiveGotinterruptedby a user atlunch or on abreakRe-enabledan accountthat wasdisabled dueto inactivityFixed atemporaryprofileerrorReplaceda workingperipheralGot stoppedin thehallway to fixsomething"real quick"Got told byanotherdepartment thatthis is clearlyan IT issuewhen its notCompletedanoffboard oronboardFixed an out ofsupport devicebecause wehave no choiceGotghostedby anend-userSet up a newlaptop forsomeone whojust received anew onerecentlyReset apassword fora productionemployeeRan firmwareupdates to fixa problemwith audio orvideoSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyResetsomeone'sMFAFixed anemail/TeamsissueReconnectedsomeone to theWi-Fi becausethey can't figureout howFixedsomethingmanually thatan automaticscript brokeHelpedsomeoneactively ina meetingTyped adminpasswordwrong morethan onceFixedsomeone'ssound notworking byswitching theoutput deviceGotDarktracedwhile helpingsomeoneGot ignored byeveryone afterasking an IT-relatedquestion inTeamsFixed thestatic DNSissue throughControl PanelFixed thecameradisplay ortablets in theDC officeTurned on aLine DisplayComputer/TVthat shut offrandomlySent a ticketto Chadbecause he'sthe DTRWizardRestart a PCthat someoneswore theyalreadyrestarted butdidn'tReinstalledanapplicationHelped adirector orexecutiveGotinterruptedby a user atlunch or on abreakRe-enabledan accountthat wasdisabled dueto inactivity

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed a temporary profile error
  2. Replaced a working peripheral
  3. Got stopped in the hallway to fix something "real quick"
  4. Got told by another department that this is clearly an IT issue when its not
  5. Completed an offboard or onboard
  6. Fixed an out of support device because we have no choice
  7. Got ghosted by an end-user
  8. Set up a new laptop for someone who just received a new one recently
  9. Reset a password for a production employee
  10. Ran firmware updates to fix a problem with audio or video
  11. Set up a desk for someone that already had an office but got moved randomly
  12. Reset someone's MFA
  13. Fixed an email/Teams issue
  14. Reconnected someone to the Wi-Fi because they can't figure out how
  15. Fixed something manually that an automatic script broke
  16. Helped someone actively in a meeting
  17. Typed admin password wrong more than once
  18. Fixed someone's sound not working by switching the output device
  19. Got Darktraced while helping someone
  20. Got ignored by everyone after asking an IT-related question in Teams
  21. Fixed the static DNS issue through Control Panel
  22. Fixed the camera display or tablets in the DC office
  23. Turned on a Line Display Computer/TV that shut off randomly
  24. Sent a ticket to Chad because he's the DTR Wizard
  25. Restart a PC that someone swore they already restarted but didn't
  26. Reinstalled an application
  27. Helped a director or executive
  28. Got interrupted by a user at lunch or on a break
  29. Re-enabled an account that was disabled due to inactivity