Got ignored byeveryone afterasking an IT-relatedquestion inTeamsSent a ticketto Chadbecause he'sthe DTRWizardHelped adirector orexecutiveRan firmwareupdates to fixa problemwith audio orvideoFixed thestatic DNSissue throughControl PanelFixed atemporaryprofileerrorReinstalledanapplicationGotghostedby anend-userFixedsomeone'ssound notworking byswitching theoutput deviceTyped adminpasswordwrong morethan onceFixed an out ofsupport devicebecause wehave no choiceFixedsomethingmanually thatan automaticscript brokeReconnectedsomeone to theWi-Fi becausethey can't figureout howTurned on aLine DisplayComputer/TVthat shut offrandomlyHelpedsomeoneactively ina meetingGot stoppedin thehallway to fixsomething"real quick"Reset apassword fora productionemployeeGotinterruptedby a user atlunch or on abreakCompletedanoffboard oronboardResetsomeone'sMFAFixed anemail/TeamsissueReplaceda workingperipheralSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyRestart a PCthat someoneswore theyalreadyrestarted butdidn'tGotDarktracedwhile helpingsomeoneFixed thecameradisplay ortablets in theDC officeGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notSet up a newlaptop forsomeone whojust received anew onerecentlyRe-enabledan accountthat wasdisabled dueto inactivityGot ignored byeveryone afterasking an IT-relatedquestion inTeamsSent a ticketto Chadbecause he'sthe DTRWizardHelped adirector orexecutiveRan firmwareupdates to fixa problemwith audio orvideoFixed thestatic DNSissue throughControl PanelFixed atemporaryprofileerrorReinstalledanapplicationGotghostedby anend-userFixedsomeone'ssound notworking byswitching theoutput deviceTyped adminpasswordwrong morethan onceFixed an out ofsupport devicebecause wehave no choiceFixedsomethingmanually thatan automaticscript brokeReconnectedsomeone to theWi-Fi becausethey can't figureout howTurned on aLine DisplayComputer/TVthat shut offrandomlyHelpedsomeoneactively ina meetingGot stoppedin thehallway to fixsomething"real quick"Reset apassword fora productionemployeeGotinterruptedby a user atlunch or on abreakCompletedanoffboard oronboardResetsomeone'sMFAFixed anemail/TeamsissueReplaceda workingperipheralSet up a deskfor someonethat alreadyhad an officebut got movedrandomlyRestart a PCthat someoneswore theyalreadyrestarted butdidn'tGotDarktracedwhile helpingsomeoneFixed thecameradisplay ortablets in theDC officeGot told byanotherdepartment thatthis is clearlyan IT issuewhen its notSet up a newlaptop forsomeone whojust received anew onerecentlyRe-enabledan accountthat wasdisabled dueto inactivity

CNG IT Support BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got ignored by everyone after asking an IT-related question in Teams
  2. Sent a ticket to Chad because he's the DTR Wizard
  3. Helped a director or executive
  4. Ran firmware updates to fix a problem with audio or video
  5. Fixed the static DNS issue through Control Panel
  6. Fixed a temporary profile error
  7. Reinstalled an application
  8. Got ghosted by an end-user
  9. Fixed someone's sound not working by switching the output device
  10. Typed admin password wrong more than once
  11. Fixed an out of support device because we have no choice
  12. Fixed something manually that an automatic script broke
  13. Reconnected someone to the Wi-Fi because they can't figure out how
  14. Turned on a Line Display Computer/TV that shut off randomly
  15. Helped someone actively in a meeting
  16. Got stopped in the hallway to fix something "real quick"
  17. Reset a password for a production employee
  18. Got interrupted by a user at lunch or on a break
  19. Completed an offboard or onboard
  20. Reset someone's MFA
  21. Fixed an email/Teams issue
  22. Replaced a working peripheral
  23. Set up a desk for someone that already had an office but got moved randomly
  24. Restart a PC that someone swore they already restarted but didn't
  25. Got Darktraced while helping someone
  26. Fixed the camera display or tablets in the DC office
  27. Got told by another department that this is clearly an IT issue when its not
  28. Set up a new laptop for someone who just received a new one recently
  29. Re-enabled an account that was disabled due to inactivity