@mentionsomeone inthe meetingchatEscalateCase forprocessingFraud andNon FraudRelationshipReassign theticket to theAssignmentGroup: AccountRecoveryReviewRegZNewQueueName.........How many daysdo you pend aticket forclosure/response?Unpostedchargebackreport iswhat?You receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?2EmailStephen/Krystalfor reviewReact to apost in themeetingchatReassigntosettlementqueueAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??CancelRequest!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.When youreceive a w/oRequest forover 1k whatdo you do?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?CD-053@mentionsomeone inthe meetingchatEscalateCase forprocessingFraud andNon FraudRelationshipReassign theticket to theAssignmentGroup: AccountRecoveryReviewRegZNewQueueName.........How many daysdo you pend aticket forclosure/response?Unpostedchargebackreport iswhat?You receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?2EmailStephen/Krystalfor reviewReact to apost in themeetingchatReassigntosettlementqueueAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??CancelRequest!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.When youreceive a w/oRequest forover 1k whatdo you do?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?CD-053

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. @mention someone in the meeting chat
  2. Escalate Case for processing
  3. Fraud and Non Fraud Relationship
  4. Reassign the ticket to the Assignment Group: Account Recovery Review
  5. Reg Z
  6. New Queue Name.........
  7. How many days do you pend a ticket for closure/response?
  8. Unposted chargeback report is what?
  9. You receive a case that is requesting w/o reimbursement. What do you do?
  10. What do you do when your ticket is requesting review of an OOB?
  11. 2
  12. Email Stephen/Krystal for review
  13. React to a post in the meeting chat
  14. Reassign to settlement queue
  15. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  16. Cancel Request
  17. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  18. When you receive a w/o Request for over 1k what do you do?
  19. A closure letter has to be sent at day 83. What compliance rule is this following?
  20. CD-053