What do you dowhen yourticket isrequestingreview of anOOB?Unpostedchargebackreport iswhat?NewQueueName.........When youreceive a w/oRequest forover 1k whatdo you do?EscalateCase forprocessing@mentionsomeone inthe meetingchatHow many daysdo you pend aticket forclosure/response?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?ReassigntosettlementqueueYou receive acase that isrequesting w/oreimbursement.What do youdo?RegZReassign theticket to theAssignmentGroup: AccountRecoveryReview2Fraud andNon FraudRelationshipAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??CD-053!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.EmailStephen/Krystalfor reviewCancelRequestReact to apost in themeetingchatWhat do you dowhen yourticket isrequestingreview of anOOB?Unpostedchargebackreport iswhat?NewQueueName.........When youreceive a w/oRequest forover 1k whatdo you do?EscalateCase forprocessing@mentionsomeone inthe meetingchatHow many daysdo you pend aticket forclosure/response?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?ReassigntosettlementqueueYou receive acase that isrequesting w/oreimbursement.What do youdo?RegZReassign theticket to theAssignmentGroup: AccountRecoveryReview2Fraud andNon FraudRelationshipAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??CD-053!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.EmailStephen/Krystalfor reviewCancelRequestReact to apost in themeetingchat

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you do when your ticket is requesting review of an OOB?
  2. Unposted chargeback report is what?
  3. New Queue Name.........
  4. When you receive a w/o Request for over 1k what do you do?
  5. Escalate Case for processing
  6. @mention someone in the meeting chat
  7. How many days do you pend a ticket for closure/response?
  9. A closure letter has to be sent at day 83. What compliance rule is this following?
  10. Reassign to settlement queue
  11. You receive a case that is requesting w/o reimbursement. What do you do?
  12. Reg Z
  14. Reassign the ticket to the Assignment Group: Account Recovery Review
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  16. Fraud and Non Fraud Relationship
  17. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  18. CD-053
  19. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  22. Email Stephen/Krystal for review
  23. Cancel Request
  24. React to a post in the meeting chat