@mentionsomeone inthe meetingchatEmailStephen/Krystalfor reviewAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.RegZFraud andNon FraudRelationshipYou receive acase that isrequesting w/oreimbursement.What do youdo?CancelRequestReact to apost in themeetingchatEscalateCase forprocessingA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Reassign theticket to theAssignmentGroup: AccountRecoveryReviewNewQueueName.........CD-053Unpostedchargebackreport iswhat?What do you dowhen yourticket isrequestingreview of anOOB?ReassigntosettlementqueueWhen youreceive a w/oRequest forover 1k whatdo you do?2How many daysdo you pend aticket forclosure/response?@mentionsomeone inthe meetingchatEmailStephen/Krystalfor reviewAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.RegZFraud andNon FraudRelationshipYou receive acase that isrequesting w/oreimbursement.What do youdo?CancelRequestReact to apost in themeetingchatEscalateCase forprocessingA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Reassign theticket to theAssignmentGroup: AccountRecoveryReviewNewQueueName.........CD-053Unpostedchargebackreport iswhat?What do you dowhen yourticket isrequestingreview of anOOB?ReassigntosettlementqueueWhen youreceive a w/oRequest forover 1k whatdo you do?2How many daysdo you pend aticket forclosure/response?

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. @mention someone in the meeting chat
  2. Email Stephen/Krystal for review
  3. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  4. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  5. Reg Z
  6. Fraud and Non Fraud Relationship
  7. You receive a case that is requesting w/o reimbursement. What do you do?
  9. Cancel Request
  10. React to a post in the meeting chat
  11. Escalate Case for processing
  12. A closure letter has to be sent at day 83. What compliance rule is this following?
  13. Reassign the ticket to the Assignment Group: Account Recovery Review
  15. New Queue Name.........
  16. CD-053
  18. Unposted chargeback report is what?
  19. What do you do when your ticket is requesting review of an OOB?
  20. Reassign to settlement queue
  21. When you receive a w/o Request for over 1k what do you do?
  22. 2
  23. How many days do you pend a ticket for closure/response?