2CD-053CancelRequestReassign theticket to theAssignmentGroup: AccountRecoveryReview@mentionsomeone inthe meetingchatA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?How many daysdo you pend aticket forclosure/response?Fraud andNon FraudRelationshipReact to apost in themeetingchatAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.You receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?Unpostedchargebackreport iswhat?ReassigntosettlementqueueEmailStephen/Krystalfor reviewEscalateCase forprocessingWhen youreceive a w/oRequest forover 1k whatdo you do?RegZNewQueueName.........2CD-053CancelRequestReassign theticket to theAssignmentGroup: AccountRecoveryReview@mentionsomeone inthe meetingchatA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?How many daysdo you pend aticket forclosure/response?Fraud andNon FraudRelationshipReact to apost in themeetingchatAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.You receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?Unpostedchargebackreport iswhat?ReassigntosettlementqueueEmailStephen/Krystalfor reviewEscalateCase forprocessingWhen youreceive a w/oRequest forover 1k whatdo you do?RegZNewQueueName.........

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  3. CD-053
  4. Cancel Request
  5. Reassign the ticket to the Assignment Group: Account Recovery Review
  6. @mention someone in the meeting chat
  7. A closure letter has to be sent at day 83. What compliance rule is this following?
  9. How many days do you pend a ticket for closure/response?
  11. Fraud and Non Fraud Relationship
  12. React to a post in the meeting chat
  13. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  14. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  15. You receive a case that is requesting w/o reimbursement. What do you do?
  16. What do you do when your ticket is requesting review of an OOB?
  17. Unposted chargeback report is what?
  18. Reassign to settlement queue
  19. Email Stephen/Krystal for review
  21. Escalate Case for processing
  22. When you receive a w/o Request for over 1k what do you do?
  23. Reg Z
  24. New Queue Name.........