EscalateCase forprocessing@mentionsomeone inthe meetingchatCD-053How many daysdo you pend aticket forclosure/response?2EmailStephen/Krystalfor reviewCancelRequestWhen youreceive a w/oRequest forover 1k whatdo you do?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?React to apost in themeetingchatYou receive acase that isrequesting w/oreimbursement.What do youdo?Unpostedchargebackreport iswhat?Fraud andNon FraudRelationship!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZNewQueueName.........ReassigntosettlementqueueWhat do you dowhen yourticket isrequestingreview of anOOB?Reassign theticket to theAssignmentGroup: AccountRecoveryReviewEscalateCase forprocessing@mentionsomeone inthe meetingchatCD-053How many daysdo you pend aticket forclosure/response?2EmailStephen/Krystalfor reviewCancelRequestWhen youreceive a w/oRequest forover 1k whatdo you do?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?React to apost in themeetingchatYou receive acase that isrequesting w/oreimbursement.What do youdo?Unpostedchargebackreport iswhat?Fraud andNon FraudRelationship!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZNewQueueName.........ReassigntosettlementqueueWhat do you dowhen yourticket isrequestingreview of anOOB?Reassign theticket to theAssignmentGroup: AccountRecoveryReview

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  2. Escalate Case for processing
  3. @mention someone in the meeting chat
  4. CD-053
  5. How many days do you pend a ticket for closure/response?
  6. 2
  7. Email Stephen/Krystal for review
  8. Cancel Request
  10. When you receive a w/o Request for over 1k what do you do?
  11. A closure letter has to be sent at day 83. What compliance rule is this following?
  12. React to a post in the meeting chat
  13. You receive a case that is requesting w/o reimbursement. What do you do?
  14. Unposted chargeback report is what?
  15. Fraud and Non Fraud Relationship
  16. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  17. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  19. Reg Z
  20. New Queue Name.........
  21. Reassign to settlement queue
  22. What do you do when your ticket is requesting review of an OOB?
  24. Reassign the ticket to the Assignment Group: Account Recovery Review