Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 
2. You receive a case that is requesting w/o reimbursement. What do you do?
   
3. Email Stephen/Krystal for review
4. How many days do you pend a ticket for closure/response?
   
5. A closure letter has to be sent at day 83. What compliance rule is this following?
   
6. 
7. Reg Z
   
8. Reassign to settlement queue
9. Add'l info ticket - Case goes ptl in 15 days. What do you do??
   
10. Unposted chargeback report is what?
    
11. 2
12. When you receive a w/o Request for over 1k what do you do?
    
13. CD-053
14. Reassign the ticket to the Assignment Group: Account Recovery Review
15. Cancel Request
16. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
    
17. New Queue Name.........
    
18. What do you do when your ticket is requesting review of an OOB?
    
19. @mention someone in the meeting chat
20. 
21. Escalate Case for processing
22. 
23. React to a post in the meeting chat
24. Fraud and Non Fraud Relationship