What do you dowhen yourticket isrequestingreview of anOOB?RegZNewQueueName.........EmailStephen/Krystalfor reviewFraud andNon FraudRelationship@mentionsomeone inthe meetingchatA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?When youreceive a w/oRequest forover 1k whatdo you do?You receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatReassign theticket to theAssignmentGroup: AccountRecoveryReviewReassigntosettlementqueue!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.CD-053EscalateCase forprocessingAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??Unpostedchargebackreport iswhat?How many daysdo you pend aticket forclosure/response?2CancelRequestWhat do you dowhen yourticket isrequestingreview of anOOB?RegZNewQueueName.........EmailStephen/Krystalfor reviewFraud andNon FraudRelationship@mentionsomeone inthe meetingchatA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?When youreceive a w/oRequest forover 1k whatdo you do?You receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatReassign theticket to theAssignmentGroup: AccountRecoveryReviewReassigntosettlementqueue!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.CD-053EscalateCase forprocessingAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??Unpostedchargebackreport iswhat?How many daysdo you pend aticket forclosure/response?2CancelRequest

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you do when your ticket is requesting review of an OOB?
  2. Reg Z
  3. New Queue Name.........
  4. Email Stephen/Krystal for review
  5. Fraud and Non Fraud Relationship
  6. @mention someone in the meeting chat
  9. A closure letter has to be sent at day 83. What compliance rule is this following?
  10. When you receive a w/o Request for over 1k what do you do?
  11. You receive a case that is requesting w/o reimbursement. What do you do?
  12. React to a post in the meeting chat
  13. Reassign the ticket to the Assignment Group: Account Recovery Review
  14. Reassign to settlement queue
  15. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  17. CD-053
  18. Escalate Case for processing
  19. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  20. Unposted chargeback report is what?
  21. How many days do you pend a ticket for closure/response?
  22. 2
  24. Cancel Request