React to apost in themeetingchatRegZHow many daysdo you pend aticket forclosure/response?CD-053Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??CancelRequest!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.EscalateCase forprocessing2Fraud andNon FraudRelationshipYou receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?When youreceive a w/oRequest forover 1k whatdo you do?NewQueueName.........@mentionsomeone inthe meetingchatEmailStephen/Krystalfor reviewReassign theticket to theAssignmentGroup: AccountRecoveryReviewUnpostedchargebackreport iswhat?ReassigntosettlementqueueReact to apost in themeetingchatRegZHow many daysdo you pend aticket forclosure/response?CD-053Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??CancelRequest!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.EscalateCase forprocessing2Fraud andNon FraudRelationshipYou receive acase that isrequesting w/oreimbursement.What do youdo?What do you dowhen yourticket isrequestingreview of anOOB?A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?When youreceive a w/oRequest forover 1k whatdo you do?NewQueueName.........@mentionsomeone inthe meetingchatEmailStephen/Krystalfor reviewReassign theticket to theAssignmentGroup: AccountRecoveryReviewUnpostedchargebackreport iswhat?Reassigntosettlementqueue

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. React to a post in the meeting chat
  2. Reg Z
  3. How many days do you pend a ticket for closure/response?
  4. CD-053
  5. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  6. Cancel Request
  7. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  8. Escalate Case for processing
  9. 2
  10. Fraud and Non Fraud Relationship
  12. You receive a case that is requesting w/o reimbursement. What do you do?
  13. What do you do when your ticket is requesting review of an OOB?
  14. A closure letter has to be sent at day 83. What compliance rule is this following?
  15. When you receive a w/o Request for over 1k what do you do?
  16. New Queue Name.........
  17. @mention someone in the meeting chat
  19. Email Stephen/Krystal for review
  21. Reassign the ticket to the Assignment Group: Account Recovery Review
  23. Unposted chargeback report is what?
  24. Reassign to settlement queue