Fraud andNon FraudRelationshipReassign theticket to theAssignmentGroup: AccountRecoveryReview!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.When youreceive a w/oRequest forover 1k whatdo you do?How many daysdo you pend aticket forclosure/response?CD-053CancelRequest@mentionsomeone inthe meetingchatEscalateCase forprocessingA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?NewQueueName.........Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZUnpostedchargebackreport iswhat?ReassigntosettlementqueueWhat do you dowhen yourticket isrequestingreview of anOOB?You receive acase that isrequesting w/oreimbursement.What do youdo?EmailStephen/Krystalfor reviewReact to apost in themeetingchat2Fraud andNon FraudRelationshipReassign theticket to theAssignmentGroup: AccountRecoveryReview!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.When youreceive a w/oRequest forover 1k whatdo you do?How many daysdo you pend aticket forclosure/response?CD-053CancelRequest@mentionsomeone inthe meetingchatEscalateCase forprocessingA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?NewQueueName.........Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZUnpostedchargebackreport iswhat?ReassigntosettlementqueueWhat do you dowhen yourticket isrequestingreview of anOOB?You receive acase that isrequesting w/oreimbursement.What do youdo?EmailStephen/Krystalfor reviewReact to apost in themeetingchat2

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fraud and Non Fraud Relationship
  3. Reassign the ticket to the Assignment Group: Account Recovery Review
  4. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  5. When you receive a w/o Request for over 1k what do you do?
  6. How many days do you pend a ticket for closure/response?
  7. CD-053
  8. Cancel Request
  9. @mention someone in the meeting chat
  10. Escalate Case for processing
  12. A closure letter has to be sent at day 83. What compliance rule is this following?
  13. New Queue Name.........
  15. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  16. Reg Z
  17. Unposted chargeback report is what?
  18. Reassign to settlement queue
  19. What do you do when your ticket is requesting review of an OOB?
  21. You receive a case that is requesting w/o reimbursement. What do you do?
  22. Email Stephen/Krystal for review
  23. React to a post in the meeting chat
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