Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??Reassigntosettlementqueue!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Fraud andNon FraudRelationshipUnpostedchargebackreport iswhat?EmailStephen/Krystalfor reviewA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Reassign theticket to theAssignmentGroup: AccountRecoveryReviewNewQueueName.........How many daysdo you pend aticket forclosure/response?@mentionsomeone inthe meetingchat2When youreceive a w/oRequest forover 1k whatdo you do?CancelRequestCD-053RegZYou receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatEscalateCase forprocessingWhat do you dowhen yourticket isrequestingreview of anOOB?Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??Reassigntosettlementqueue!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Fraud andNon FraudRelationshipUnpostedchargebackreport iswhat?EmailStephen/Krystalfor reviewA closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Reassign theticket to theAssignmentGroup: AccountRecoveryReviewNewQueueName.........How many daysdo you pend aticket forclosure/response?@mentionsomeone inthe meetingchat2When youreceive a w/oRequest forover 1k whatdo you do?CancelRequestCD-053RegZYou receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatEscalateCase forprocessingWhat do you dowhen yourticket isrequestingreview of anOOB?

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  2. Reassign to settlement queue
  3. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  4. Fraud and Non Fraud Relationship
  5. Unposted chargeback report is what?
  6. Email Stephen/Krystal for review
  7. A closure letter has to be sent at day 83. What compliance rule is this following?
  8. Reassign the ticket to the Assignment Group: Account Recovery Review
  9. New Queue Name.........
  10. How many days do you pend a ticket for closure/response?
  11. @mention someone in the meeting chat
  12. 2
  13. When you receive a w/o Request for over 1k what do you do?
  14. Cancel Request
  15. CD-053
  16. Reg Z
  17. You receive a case that is requesting w/o reimbursement. What do you do?
  18. React to a post in the meeting chat
  19. Escalate Case for processing
  20. What do you do when your ticket is requesting review of an OOB?