@mentionsomeone inthe meetingchatEscalateCase forprocessingCD-053ReassigntosettlementqueueReassign theticket to theAssignmentGroup: AccountRecoveryReviewWhat do you dowhen yourticket isrequestingreview of anOOB?EmailStephen/Krystalfor review!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Fraud andNon FraudRelationshipWhen youreceive a w/oRequest forover 1k whatdo you do?NewQueueName.........2How many daysdo you pend aticket forclosure/response?You receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatCancelRequestUnpostedchargebackreport iswhat?Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZ@mentionsomeone inthe meetingchatEscalateCase forprocessingCD-053ReassigntosettlementqueueReassign theticket to theAssignmentGroup: AccountRecoveryReviewWhat do you dowhen yourticket isrequestingreview of anOOB?EmailStephen/Krystalfor review!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Fraud andNon FraudRelationshipWhen youreceive a w/oRequest forover 1k whatdo you do?NewQueueName.........2How many daysdo you pend aticket forclosure/response?You receive acase that isrequesting w/oreimbursement.What do youdo?React to apost in themeetingchatCancelRequestUnpostedchargebackreport iswhat?Add'l infoticket - Casegoes ptl in 15days. Whatdo you do??RegZ

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. @mention someone in the meeting chat
  2. Escalate Case for processing
  3. CD-053
  4. Reassign to settlement queue
  5. Reassign the ticket to the Assignment Group: Account Recovery Review
  6. What do you do when your ticket is requesting review of an OOB?
  7. Email Stephen/Krystal for review
  8. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  9. A closure letter has to be sent at day 83. What compliance rule is this following?
  10. Fraud and Non Fraud Relationship
  11. When you receive a w/o Request for over 1k what do you do?
  12. New Queue Name.........
  13. 2
  14. How many days do you pend a ticket for closure/response?
  15. You receive a case that is requesting w/o reimbursement. What do you do?
  19. React to a post in the meeting chat
  20. Cancel Request
  21. Unposted chargeback report is what?
  22. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  24. Reg Z