!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Fraud andNon FraudRelationshipEmailStephen/Krystalfor reviewWhat do you dowhen yourticket isrequestingreview of anOOB?When youreceive a w/oRequest forover 1k whatdo you do?EscalateCase forprocessingRegZAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??Reassign theticket to theAssignmentGroup: AccountRecoveryReview@mentionsomeone inthe meetingchatNewQueueName.........ReassigntosettlementqueueCD-053You receive acase that isrequesting w/oreimbursement.What do youdo?2A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Unpostedchargebackreport iswhat?React to apost in themeetingchatHow many daysdo you pend aticket forclosure/response?CancelRequest!2CSESC(merchant) per(Ticket) cardholderaccepts transaction.Ok to post toaccount. Canceldispute. Closed.Fraud andNon FraudRelationshipEmailStephen/Krystalfor reviewWhat do you dowhen yourticket isrequestingreview of anOOB?When youreceive a w/oRequest forover 1k whatdo you do?EscalateCase forprocessingRegZAdd'l infoticket - Casegoes ptl in 15days. Whatdo you do??Reassign theticket to theAssignmentGroup: AccountRecoveryReview@mentionsomeone inthe meetingchatNewQueueName.........ReassigntosettlementqueueCD-053You receive acase that isrequesting w/oreimbursement.What do youdo?2A closure letterhas to be sentat day 83. Whatcompliance ruleis thisfollowing?Unpostedchargebackreport iswhat?React to apost in themeetingchatHow many daysdo you pend aticket forclosure/response?CancelRequest

Microsoft Teams Meeting BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. !2CSESC (merchant) per (Ticket) cardholder accepts transaction. Ok to post to account. Cancel dispute. Closed.
  2. Fraud and Non Fraud Relationship
  3. Email Stephen/Krystal for review
  4. What do you do when your ticket is requesting review of an OOB?
  5. When you receive a w/o Request for over 1k what do you do?
  6. Escalate Case for processing
  7. Reg Z
  8. Add'l info ticket - Case goes ptl in 15 days. What do you do??
  9. Reassign the ticket to the Assignment Group: Account Recovery Review
  10. @mention someone in the meeting chat
  11. New Queue Name.........
  12. Reassign to settlement queue
  13. CD-053
  14. You receive a case that is requesting w/o reimbursement. What do you do?
  15. 2
  16. A closure letter has to be sent at day 83. What compliance rule is this following?
  17. Unposted chargeback report is what?
  18. React to a post in the meeting chat
  19. How many days do you pend a ticket for closure/response?
  20. Cancel Request