You'reasked ifwe'vebeen busyClient comesto visit theirhospitalizedpetClient triesto check infordermatologyClient asksfor a same-day walk-inspecialtyapptClientwalks outwithoutpayingClient latefor anappointmentClient askswhere therestroom isPet has anaccident inthe lobby"Emergency"not really anemergencyClient callsback withoutlistening toDr. messageBlockedcatScratchpayor CareCreditpaymentmethodClientcomplainsabout thepricesCatloose, nocarrierWhen aclientsays "hi, Icalled..."Clientupsetabout thewait timeNeed toleave amessage forthe doctorClientsays theQ wordClientthanksyou!GeneralquestioncallADRMake anestimateTransferfromrDVMNail trimrequestedwithemergencycareForeignbodyClient askswhere theyare in lineto be seenDr.GoogleexpertClient saysthey're here topick up theirpet and theymean ashesClient justwantsmedsYou'reasked ifwe'vebeen busyClient comesto visit theirhospitalizedpetClient triesto check infordermatologyClient asksfor a same-day walk-inspecialtyapptClientwalks outwithoutpayingClient latefor anappointmentClient askswhere therestroom isPet has anaccident inthe lobby"Emergency"not really anemergencyClient callsback withoutlistening toDr. messageBlockedcatScratchpayor CareCreditpaymentmethodClientcomplainsabout thepricesCatloose, nocarrierWhen aclientsays "hi, Icalled..."Clientupsetabout thewait timeNeed toleave amessage forthe doctorClientsays theQ wordClientthanksyou!GeneralquestioncallADRMake anestimateTransferfromrDVMNail trimrequestedwithemergencycareForeignbodyClient askswhere theyare in lineto be seenDr.GoogleexpertClient saysthey're here topick up theirpet and theymean ashesClient justwantsmeds

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You're asked if we've been busy
  2. Client comes to visit their hospitalized pet
  3. Client tries to check in for dermatology
  4. Client asks for a same-day walk-in specialty appt
  5. Client walks out without paying
  6. Client late for an appointment
  7. Client asks where the restroom is
  8. Pet has an accident in the lobby
  9. "Emergency" not really an emergency
  10. Client calls back without listening to Dr. message
  11. Blocked cat
  12. Scratchpay or Care Credit payment method
  13. Client complains about the prices
  14. Cat loose, no carrier
  15. When a client says "hi, I called..."
  16. Client upset about the wait time
  17. Need to leave a message for the doctor
  18. Client says the Q word
  19. Client thanks you!
  20. General question call
  21. ADR
  22. Make an estimate
  23. Transfer from rDVM
  24. Nail trim requested with emergency care
  25. Foreign body
  26. Client asks where they are in line to be seen
  27. Dr. Google expert
  28. Client says they're here to pick up their pet and they mean ashes
  29. Client just wants meds