Clientupsetabout thewait timeNail trimrequestedwithemergencycareClientcomplainsabout thepricesClient askswhere theyare in lineto be seenWhen aclientsays "hi, Icalled..."Need toleave amessage forthe doctorClient saysthey're here topick up theirpet and theymean ashesDr.GoogleexpertClient comesto visit theirhospitalizedpetYou'reasked ifwe'vebeen busyPet has anaccident inthe lobbyScratchpayor CareCreditpaymentmethod"Emergency"not really anemergencyADRForeignbodyClientwalks outwithoutpayingClientsays theQ wordClient justwantsmedsCatloose, nocarrierClient triesto check infordermatologyBlockedcatTransferfromrDVMGeneralquestioncallClient latefor anappointmentMake anestimateClient asksfor a same-day walk-inspecialtyapptClientthanksyou!Client callsback withoutlistening toDr. messageClient askswhere therestroom isClientupsetabout thewait timeNail trimrequestedwithemergencycareClientcomplainsabout thepricesClient askswhere theyare in lineto be seenWhen aclientsays "hi, Icalled..."Need toleave amessage forthe doctorClient saysthey're here topick up theirpet and theymean ashesDr.GoogleexpertClient comesto visit theirhospitalizedpetYou'reasked ifwe'vebeen busyPet has anaccident inthe lobbyScratchpayor CareCreditpaymentmethod"Emergency"not really anemergencyADRForeignbodyClientwalks outwithoutpayingClientsays theQ wordClient justwantsmedsCatloose, nocarrierClient triesto check infordermatologyBlockedcatTransferfromrDVMGeneralquestioncallClient latefor anappointmentMake anestimateClient asksfor a same-day walk-inspecialtyapptClientthanksyou!Client callsback withoutlistening toDr. messageClient askswhere therestroom is

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client upset about the wait time
  2. Nail trim requested with emergency care
  3. Client complains about the prices
  4. Client asks where they are in line to be seen
  5. When a client says "hi, I called..."
  6. Need to leave a message for the doctor
  7. Client says they're here to pick up their pet and they mean ashes
  8. Dr. Google expert
  9. Client comes to visit their hospitalized pet
  10. You're asked if we've been busy
  11. Pet has an accident in the lobby
  12. Scratchpay or Care Credit payment method
  13. "Emergency" not really an emergency
  14. ADR
  15. Foreign body
  16. Client walks out without paying
  17. Client says the Q word
  18. Client just wants meds
  19. Cat loose, no carrier
  20. Client tries to check in for dermatology
  21. Blocked cat
  22. Transfer from rDVM
  23. General question call
  24. Client late for an appointment
  25. Make an estimate
  26. Client asks for a same-day walk-in specialty appt
  27. Client thanks you!
  28. Client calls back without listening to Dr. message
  29. Client asks where the restroom is