(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When a client says "hi, I called..."
Client upset about the wait time
Client walks out without paying
"Emergency" not really an emergency
ADR
Client complains about the prices
Pet has an accident in the lobby
General question call
Cat loose, no carrier
Client says the Q word
Client asks for a same-day walk-in specialty appt
You're asked if we've been busy
Client late for an appointment
Client says they're here to pick up their pet and they mean ashes
Dr. Google expert
Blocked cat
Nail trim requested with emergency care
Transfer from rDVM
Client just wants meds
Foreign body
Client comes to visit their hospitalized pet
Client thanks you!
Client asks where the restroom is
Scratchpay or Care Credit payment method
Need to leave a message for the doctor
Client tries to check in for dermatology
Client calls back without listening to Dr. message
