Nail trimrequestedwithemergencycareClientupsetabout thewait timeADRBlockedcatClient callsback withoutlistening toDr. messageScratchpayor CareCreditpaymentmethod"Emergency"not really anemergencyMake anestimateYou'reasked ifwe'vebeen busyCatloose, nocarrierClientwalks outwithoutpayingClientsays theQ wordTransferfromrDVMClient triesto check infordermatologyPet has anaccident inthe lobbyDr.GoogleexpertClient comesto visit theirhospitalizedpetClientcomplainsabout thepricesClient askswhere theyare in lineto be seenClient askswhere therestroom isClient asksfor a same-day walk-inspecialtyapptClient saysthey're here topick up theirpet and theymean ashesClient latefor anappointmentNeed toleave amessage forthe doctorWhen aclientsays "hi, Icalled..."GeneralquestioncallForeignbodyClient justwantsmedsClientthanksyou!Nail trimrequestedwithemergencycareClientupsetabout thewait timeADRBlockedcatClient callsback withoutlistening toDr. messageScratchpayor CareCreditpaymentmethod"Emergency"not really anemergencyMake anestimateYou'reasked ifwe'vebeen busyCatloose, nocarrierClientwalks outwithoutpayingClientsays theQ wordTransferfromrDVMClient triesto check infordermatologyPet has anaccident inthe lobbyDr.GoogleexpertClient comesto visit theirhospitalizedpetClientcomplainsabout thepricesClient askswhere theyare in lineto be seenClient askswhere therestroom isClient asksfor a same-day walk-inspecialtyapptClient saysthey're here topick up theirpet and theymean ashesClient latefor anappointmentNeed toleave amessage forthe doctorWhen aclientsays "hi, Icalled..."GeneralquestioncallForeignbodyClient justwantsmedsClientthanksyou!

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nail trim requested with emergency care
  2. Client upset about the wait time
  3. ADR
  4. Blocked cat
  5. Client calls back without listening to Dr. message
  6. Scratchpay or Care Credit payment method
  7. "Emergency" not really an emergency
  8. Make an estimate
  9. You're asked if we've been busy
  10. Cat loose, no carrier
  11. Client walks out without paying
  12. Client says the Q word
  13. Transfer from rDVM
  14. Client tries to check in for dermatology
  15. Pet has an accident in the lobby
  16. Dr. Google expert
  17. Client comes to visit their hospitalized pet
  18. Client complains about the prices
  19. Client asks where they are in line to be seen
  20. Client asks where the restroom is
  21. Client asks for a same-day walk-in specialty appt
  22. Client says they're here to pick up their pet and they mean ashes
  23. Client late for an appointment
  24. Need to leave a message for the doctor
  25. When a client says "hi, I called..."
  26. General question call
  27. Foreign body
  28. Client just wants meds
  29. Client thanks you!